Welcome to VineElite - your premier destination for all your beauty and body product needs. We are an online store that offers a wide selection of quality products, from skincare and makeup to haircare and body care. Our mission is to provide our customers with the highest quality products and customer service. We strive to provide our customers with the best possible shopping experience, and we are committed to offering premium products at competitive prices. We believe that beauty should be accessible to everyone, and we are dedicated to helping our customers find the perfect beauty and body product to suit their individual needs. With our extensive product range and friendly customer service team, we are sure you will find something to love at VineElite.
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to firstname.lastname@example.org, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is email@example.com, thank you.
If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
If you have a question about switching items, please provide us with an order number and message us, our customer service email is firstname.lastname@example.org