VietTreasures Shop
Welcome to VietTreasures Shop, your ultimate destination for a truly authentic Vietnamese shopping experience. At [Store Name], we take pride in bringing the essence of Vietnam to you, wherever you are in the world. Our journey began with a passion for sharing the rich culture, exquisite flavors, and unique craftsmanship that make Vietnam a treasure trove of experiences.
VietTreasures Shop is more than just a store; it's a bridge that connects you to the heart of Vietnam. We curate a diverse range of products that encapsulate the spirit of this vibrant country. From traditional handicrafts and artisanal creations to culinary delights and fashion, every item in our store has been carefully selected to reflect the authenticity and craftsmanship that Vietnam is renowned for.
Our commitment to quality is unwavering. We work closely with local artisans, farmers, and producers to source products that meet the highest standards. By doing so, we not only ensure the excellence of our offerings but also contribute to the sustainability of traditional crafts and local communities in Vietnam.
At VietTreasures Shop, we understand that the true beauty of Vietnam lies in its diversity. Our product range mirrors this diversity, offering you a glimpse into the various facets of Vietnamese life. Whether you're looking for handmade crafts that tell a story, delectable culinary delights that capture the essence of Vietnamese cuisine, or fashion that blends tradition with modernity, VietTreasures Shop is your gateway to the best of Vietnam.
Customer satisfaction is at the core of our values. We strive to create a seamless shopping experience, from browsing our online store to the moment your carefully packaged items arrive at your doorstep. Our team is dedicated to providing excellent customer service, ensuring that your interaction with VietTreasures Shop is not just transactional but an enriching cultural experience.
As we continue to grow, our commitment to promoting Vietnamese heritage remains steadfast. VietTreasures Shop is not just a marketplace; it's a celebration of Vietnam's past, present, and future. Join us on this journey as we share the beauty, craftsmanship, and flavors of Vietnam with the world.
Thank you for choosing VietTreasures Shop. We look forward to being your trusted companion on this cultural exploration, bringing a touch of Vietnam to your life, one exquisite product at a time.
Shipping Policy
At VietTreasures Shop, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
EMAIL
support@ibspot.com
WORK HOURS
8:00 a.m. - 5:00 p.m. ICT, (Monday to Saturday)
