ATOTO F7 WE Double Din Car Stereo Wireless Android Auto & CarPlay,Fast Charge,FM
ATOTO F7 WE Double Din Car Stereo Wireless Android Auto & CarPlay,Fast Charge,FM
ATOTO F7 WE Double Din Car Stereo Wireless Android Auto & CarPlay,Fast Charge,FM
ATOTO F7 WE Head Unit Receiver - Wireless Trips! Fun Trips!
Product Information
- Product Version: F7 Wireless Edition (WE). Model: F7EG2A7WEB; Operating System: Linux 4.9.217; Mounting style: UDH07D (Universal Double DIN with a 7-inch Display)
- WIRELESS & wired CarPlay and WIRELESS & wired Android Auto: (compatibility information is specified in the corresponding sections below)
- Full HD 7" 1024*600 IPS: display screen with a 178° full-viewing angle (brightness 600cd/m2), outstanding brightness, clear viewing even in broad daylight, never miss an important prompt; 5-Touch Capacitive Touchscreen
- Max. 4*45W, RMS 4*24W built-in amp: (Vcc=14.4v, THD=10%, drives 4-8 ohm speakers); 10-band EQ with 7 presets
- Navigation: F7EG2A7WEB comes with a specific hardware solution to integrate iOS CarPlay or Android Auto into its system so that you can run iOS Maps or Google Maps/Waze/TomTom etc. on the big HD screen, as long as they are available on your phone
- HD 720P Front and Rear View Input with Live Rear View: you can check the front view and the rear view at any time, making driving safer (ATOTO ACEHD02LRB rearview camera is required for LRV, sold separately)
- Fast charging: powered by inner PMS firmware, F7EG2A7WEB can deliver power to smartphones faster (max. 1.5 A) than other head unit brands (300mA - 500mA) while running wired CarPlay/Android Auto; data transmission & phone charging can be done simultaneously
- Bluetooth: supports hands-free calls and streaming music; safer driving when you can answer calls/hang up, play/pause, switch tracks, adjust the volume, etc. on the head unit, with the steering wheel controls, or with ATOTO ACE44F5B wireless IR remote (not included)
- Radio tuner: Built-in FM/AM Radio Tuner with RBDS
- 6 physical buttons: with 8 functions in total enable you to perform simple tasks such as turning down the volume during driving with ease
- Constant firmware update: ATOTO does not stop developing new firmware versions to add new features and reduce bugs. You can get them when available.
Inputs, Outputs & Slots
- Inputs: 3 video inputs, Reversing Camera Input, AUX Audio/Video In & Front Camera Video In, can process 720P HD video signals. For reversing camera input, you can connect a specified ATOTO HD rearview camera to F7EG2A7WEB for 720P video display (most other head unit brands can only process CVBS 480-600 lines video signals); For F7 WE head units, the specified rearview camera is ACEHD02LRB (sold separately); ACEHD03LRB is not compatible
- Outputs: 2 RCA Headrest Video Outputs; 4-CH RCA Audio Out (3v) for connecting to a factory/aftermarket amplifier; Separate Subwoofer Out (3 v)
- External storage devices: One Micro SD slot - to store media files, up to 512GB; 2 USB interfaces - one for phone connection (CarPlayP/Android Auto/AutoLink) and one for external storage devices and media playback. The latter reads up to 2TB SSD. Both SD & SSD must be in FAT32 or NTFS format
Vehicle Fit:
- True 7-inch screen: Typically, dashboard mounting frame suppliers provide double DIN mounting frames with a 174 mm*98 mm opening, limiting the screen size of aftermarket head units to 6.75-inch or smaller (false 7-inch). ATOTO is the first manufacturer to introduce true 7-inch Android head units with a minimal front panel size of 172 mm*97 mm (fitting the mounting frames commonly available). If needed, an extra frame adapter is also included to expand it to 178 mm*101.5 mm.
- Compatible with 3rd-Party dash kits: The ISO Standard chassis size for double DIN head units is 178 mm*100 mm. In the case of the frontal faceplate, however, there is no such standard. As a result, many users have issues mounting head units from other brands with dash kits commonly available on the market. F7EG2A7WEB, on the other hand, with its faceplate size of 172 mm*97 mm, is compatible with products from most dash kit brands.
- Compact chassis for more room: The chassis is only 50-mm deep, shorter than the typical depth. Therefore, there is a larger space for cabling and other accessories.
- Extra accessories you may need to purchase: As this is a universally fit head unit, extra accessories may be required to finish installation in a specific vehicle (not provided in the package). It is the buyer's responsibility to prepare them (if applicable). They may include (but are not limited to) a dash frame kit, a wiring harness, a radio antenna adapter, a data interface, etc.
Notice: Optional parts for working with ATOTO F7 are sold separately: 1. ATOTO ACE44F5B Steering wheel control IR Remote; 2. ATOTO ACEHD02LRB Live Rearview Camera (F7 is NOT compatible with ACEHD03LRB);
WIRELESS CarPlay and Android Auto!
The advantages of CarPlay/Android Auto on F7 WE
- Wireless is simply better: No more worries about where to put your plugged phone. No more search for a holder which you find to be superfluous anyway. No more entangled cords to distract you. Free at last!
- Fast and automatic connection: For wireless CarPlay/Android Auto, the Buetooth connection is quick. And after you make the connection for the first time, it will all be automatic. For wired CarPlay/Android Auto, once you plug your iPhone/Android phone into the "Phone Link" port on F7 WE, it takes about 3 seconds for CarPlay/Android Auto to be automatically launched. A true plug-n-play function.
- Stable data transmission: Thanks to the premium hardware inside, F7 WE is more than capable of delivering stable and reliable data transmission, both wirelessly (5G Wi-Fi) and wiredly (with USB), which is a strong bolster for you in driving.
- Great Performance Across All CarPlay/Android Auto Functions: CarPlay/Android Auto has revolutionalized the way we drive by enabling us to safely use the iPhone/Android phone while driving. Now we can make calls, send/receive messages, listen to music/radio/podcasts/news/audiobook... on the head unit while driving really conveniently. This, in turn, requires a head unit that can adequately meet the demands of these functions in terms of audio and visual performance. Regarding audio, on F7 WE, the max. 4*45W amplifier with RMS 4*24W (Vcc=14.4v,THD=10%) makes sure that whether you are making a call, listening to your favorite music or podcasts and so on, you can hear things clearly at a comfortable volume, powerful yet without any distortion. And the included microphone? Well, in our own customer's exact words:"I'm told that the sound is very clear." Visually, the full HD 7" 1024*600 IPS screen (brightness 600cd/m2), other than its fantastic ultra-clear color rendition, offers great visibility even in broad daylight. Also, as a 5-touch capacitive touchscreen, it is easy and smooth to operate on.
- You phone battery is finally safe: If you get in the car with low battery on your iPhone/Android phone, and you start driving using CarPlay/Android Auto, on many head units with only wired CarPlay/Android Auto, after the trip, the battery is barely charged, if at all. This problem does not exist with F7 WE. The reasons are a). with wireless CarPlay/Android Auto, you can drive using CarPlay/Android Auto while plugging your iPhone/Android phone into the USB port dedicated for charging in your vehicle, or putting it on the charging dock station. b). with wired CarPlay/Android Auto, by design, F7 WE is equipped with advanced PMS to charge your iPhone/Android phone quickly when you use wired CarPlay/Android Auto (plugged into the dedicated "Phone Link"port).
- ATOTO F7 supports running CarPlay or Android Auto map navigation while playing FM/AM radio/USB music in the background. Be aware that not all car stereos can do this!
Important:
- CarPlay iPhone compatibility: Wired CarPlay is compatible with iPhone 5 or later models with iOS 7.1 or higher. Wireless CarPlay is compatible with iPhone 5 or later models with iOS 9.0 or higher.
- Android Auto phone compatibility: Wired Android Auto is compatible with phones with Android 6.0 or higher. Wireless Android Auto projection is compatible with any phone with Android 11.0, a Google or Samsung phone with Android 10.0 (Google Pixel 4, Samsung Note 9, Samsung Note 20, and Samsung S 10 have been tested to be compatible with wireless Android Auto on F7 WE), and selected Samsung phones with Android 9.0 (Samsung S8 and Note 8 have been tested to be compatible with wireless Android Auto on F7 WE).
- Original USB cable for wired connection: If you choose to use wired CarPlay or wired Android Auto, for fast charging, for instance, factory/original USB cables are required. Non-manufacturer made USB cables may easily cause connection issues, such as black screen after minutes of playback, connection failure or unstable phone connection.
HD 1024*600 IPS Display Screen | AutoLink (MirrorLink) allows you to cast what's displayed on your smartphone to F7's big screen | HD 720P rearview video display with Live Rear-View (LRV) feature |
IPS displays are well-known for their innovative color rendition, and outstanding brightness. You can have great viewing experiences even in broad daylight! Never miss an important prompt again. The viewing angle of the screen is a staggering 178°, allowing you to view clearly almost even sideways, and not missing anything! | You can run online GPS navigation apps (Google Maps, Waze, Tomtom, etc.) or play videos on Youtube, etc. on F7EG2A7WEB's 7-inch screen. AutoLink is compatible with the latest Android & iOS smartphone models. Considering that neither CarPlay nor Andriod Auto is compatible with video apps such as YouTube, AutoLink provides an alternative option. Important: Some video streaming services (Netflix, AMZ Prime, Disney +, etc.) do not support MirrorLink. Note: With very few smartphones with a curved screen, there will be a tiny black area on the 4 edges of F7EG2A7WEB's screen. This is caused by differences in firmware and the layout of the curved screen. | Typically, head units can only process and display 480-600 lines CVBS rearview video signals. F7EG2A7WEB displays HD 720P rearview videos (ATOTO ACEHD02LRB rearview camera is required, sold separately). Say goodbye to snowy static pictures when reversing your vehicle. Live Rear-View (LRV) - Now you can access the rear view even if your vehicle in moving ahead. This frees you from obstructions of passengers, headrests and the vehicle's roof and rear pillars, increasing the field of view and offering the driver a clear view of the lanes behind and common blind-spots. You can set one of the steering wheel keys as a shortcut for quick access. |
Built-in amplifier | Fast Phone Charging While Plugged-in | Product Care |
|
|
|
Aotule Car Electronics, the precursor of ATOTO, was founded on 2008, and we have been manufacturing and distributing Car entertaiment & accessories for years.
What we do?
We focus on car electronics product, such as OEM and universal android car multimedia、android DVD headrest etc. From design to manufacture, we do our utmost to control every process and detail, to make our android car audio products much better and more reliable. What’s more, All of our products pass CE and FCC standards from SGS.
What we believe?
We believe that all-win is the basic for long-time business.
Everybody in our company should be treated equally and respected fully.
And we advocate optimistic attitude to life and work.
- Usually your order will be shipped within 1-2 working days after payment.
- We have multiple warehouse in United States, item may ship from California or others, please kindly understand.
- Normally we ship the item via shipping method which you choose from the item page. But for some special case, because of peak season or other specified reasons, we may contact you for shipping method change.
- Please provide correct full shipping address, postal code and telephone number to avoid shipping delay or being charged with additional cost.If delivery address is remote area in the relevant shipping company's system, additional USD15-50.00 will be charged for remote area delivery.
For ATOTO car stereo products, the warranty period for products purchased from ATOTO online store or authorized ATOTO dealers is 365 days from the date of purchase (purchasing proofs like order number/transaction ID from the marketplace, invoice, purchasing receipt are required). For the optional accessories working with ATOTO car stereo products, the warranty period is 6months from the date of purchase.
Free extra 6-month extended warranty for specified orders
All ATOTO Car Stereo/Radio products are applicable for this extra limited 6-month extended warranty bonus if the user's warranty registration request is submitted within 14 days after the order is placed and can be approved. So there are two criteria for being covered by this extended warranty offer:
Users submit the warranty registration request within 14 days after the original order was placed (not the date of product arrival);
The warranty registration request has all the required information and is finally approved by ATOTO Support Team;
More Detail please check follow link: Warranty Policy on ATOTO products - FAQs - ATOTO Online Customer Support System
Working time : 9:00am - 18:pm (Monday - Friday)
Welcome to email us if any questions or inquiry.
Welcome to email us if any questions or inquiry.
| Brand: | ATOTO |
|---|---|
| Isin: | IJN7MPZUYLXU |
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ATOTO F7 WE Head Unit Receiver - Wireless Trips! Fun Trips!
Product Information
- Product Version: F7 Wireless Edition (WE). Model: F7EG2A7WEB; Operating System: Linux 4.9.217; Mounting style: UDH07D (Universal Double DIN with a 7-inch Display)
- WIRELESS & wired CarPlay and WIRELESS & wired Android Auto: (compatibility information is specified in the corresponding sections below)
- Full HD 7" 1024*600 IPS: display screen with a 178° full-viewing angle (brightness 600cd/m2), outstanding brightness, clear viewing even in broad daylight, never miss an important prompt; 5-Touch Capacitive Touchscreen
- Max. 4*45W, RMS 4*24W built-in amp: (Vcc=14.4v, THD=10%, drives 4-8 ohm speakers); 10-band EQ with 7 presets
- Navigation: F7EG2A7WEB comes with a specific hardware solution to integrate iOS CarPlay or Android Auto into its system so that you can run iOS Maps or Google Maps/Waze/TomTom etc. on the big HD screen, as long as they are available on your phone
- HD 720P Front and Rear View Input with Live Rear View: you can check the front view and the rear view at any time, making driving safer (ATOTO ACEHD02LRB rearview camera is required for LRV, sold separately)
- Fast charging: powered by inner PMS firmware, F7EG2A7WEB can deliver power to smartphones faster (max. 1.5 A) than other head unit brands (300mA - 500mA) while running wired CarPlay/Android Auto; data transmission & phone charging can be done simultaneously
- Bluetooth: supports hands-free calls and streaming music; safer driving when you can answer calls/hang up, play/pause, switch tracks, adjust the volume, etc. on the head unit, with the steering wheel controls, or with ATOTO ACE44F5B wireless IR remote (not included)
- Radio tuner: Built-in FM/AM Radio Tuner with RBDS
- 6 physical buttons: with 8 functions in total enable you to perform simple tasks such as turning down the volume during driving with ease
- Constant firmware update: ATOTO does not stop developing new firmware versions to add new features and reduce bugs. You can get them when available.
Inputs, Outputs & Slots
- Inputs: 3 video inputs, Reversing Camera Input, AUX Audio/Video In & Front Camera Video In, can process 720P HD video signals. For reversing camera input, you can connect a specified ATOTO HD rearview camera to F7EG2A7WEB for 720P video display (most other head unit brands can only process CVBS 480-600 lines video signals); For F7 WE head units, the specified rearview camera is ACEHD02LRB (sold separately); ACEHD03LRB is not compatible
- Outputs: 2 RCA Headrest Video Outputs; 4-CH RCA Audio Out (3v) for connecting to a factory/aftermarket amplifier; Separate Subwoofer Out (3 v)
- External storage devices: One Micro SD slot - to store media files, up to 512GB; 2 USB interfaces - one for phone connection (CarPlayP/Android Auto/AutoLink) and one for external storage devices and media playback. The latter reads up to 2TB SSD. Both SD & SSD must be in FAT32 or NTFS format
Vehicle Fit:
- True 7-inch screen: Typically, dashboard mounting frame suppliers provide double DIN mounting frames with a 174 mm*98 mm opening, limiting the screen size of aftermarket head units to 6.75-inch or smaller (false 7-inch). ATOTO is the first manufacturer to introduce true 7-inch Android head units with a minimal front panel size of 172 mm*97 mm (fitting the mounting frames commonly available). If needed, an extra frame adapter is also included to expand it to 178 mm*101.5 mm.
- Compatible with 3rd-Party dash kits: The ISO Standard chassis size for double DIN head units is 178 mm*100 mm. In the case of the frontal faceplate, however, there is no such standard. As a result, many users have issues mounting head units from other brands with dash kits commonly available on the market. F7EG2A7WEB, on the other hand, with its faceplate size of 172 mm*97 mm, is compatible with products from most dash kit brands.
- Compact chassis for more room: The chassis is only 50-mm deep, shorter than the typical depth. Therefore, there is a larger space for cabling and other accessories.
- Extra accessories you may need to purchase: As this is a universally fit head unit, extra accessories may be required to finish installation in a specific vehicle (not provided in the package). It is the buyer's responsibility to prepare them (if applicable). They may include (but are not limited to) a dash frame kit, a wiring harness, a radio antenna adapter, a data interface, etc.
Notice: Optional parts for working with ATOTO F7 are sold separately: 1. ATOTO ACE44F5B Steering wheel control IR Remote; 2. ATOTO ACEHD02LRB Live Rearview Camera (F7 is NOT compatible with ACEHD03LRB);
WIRELESS CarPlay and Android Auto!
The advantages of CarPlay/Android Auto on F7 WE
- Wireless is simply better: No more worries about where to put your plugged phone. No more search for a holder which you find to be superfluous anyway. No more entangled cords to distract you. Free at last!
- Fast and automatic connection: For wireless CarPlay/Android Auto, the Buetooth connection is quick. And after you make the connection for the first time, it will all be automatic. For wired CarPlay/Android Auto, once you plug your iPhone/Android phone into the "Phone Link" port on F7 WE, it takes about 3 seconds for CarPlay/Android Auto to be automatically launched. A true plug-n-play function.
- Stable data transmission: Thanks to the premium hardware inside, F7 WE is more than capable of delivering stable and reliable data transmission, both wirelessly (5G Wi-Fi) and wiredly (with USB), which is a strong bolster for you in driving.
- Great Performance Across All CarPlay/Android Auto Functions: CarPlay/Android Auto has revolutionalized the way we drive by enabling us to safely use the iPhone/Android phone while driving. Now we can make calls, send/receive messages, listen to music/radio/podcasts/news/audiobook... on the head unit while driving really conveniently. This, in turn, requires a head unit that can adequately meet the demands of these functions in terms of audio and visual performance. Regarding audio, on F7 WE, the max. 4*45W amplifier with RMS 4*24W (Vcc=14.4v,THD=10%) makes sure that whether you are making a call, listening to your favorite music or podcasts and so on, you can hear things clearly at a comfortable volume, powerful yet without any distortion. And the included microphone? Well, in our own customer's exact words:"I'm told that the sound is very clear." Visually, the full HD 7" 1024*600 IPS screen (brightness 600cd/m2), other than its fantastic ultra-clear color rendition, offers great visibility even in broad daylight. Also, as a 5-touch capacitive touchscreen, it is easy and smooth to operate on.
- You phone battery is finally safe: If you get in the car with low battery on your iPhone/Android phone, and you start driving using CarPlay/Android Auto, on many head units with only wired CarPlay/Android Auto, after the trip, the battery is barely charged, if at all. This problem does not exist with F7 WE. The reasons are a). with wireless CarPlay/Android Auto, you can drive using CarPlay/Android Auto while plugging your iPhone/Android phone into the USB port dedicated for charging in your vehicle, or putting it on the charging dock station. b). with wired CarPlay/Android Auto, by design, F7 WE is equipped with advanced PMS to charge your iPhone/Android phone quickly when you use wired CarPlay/Android Auto (plugged into the dedicated "Phone Link"port).
- ATOTO F7 supports running CarPlay or Android Auto map navigation while playing FM/AM radio/USB music in the background. Be aware that not all car stereos can do this!
Important:
- CarPlay iPhone compatibility: Wired CarPlay is compatible with iPhone 5 or later models with iOS 7.1 or higher. Wireless CarPlay is compatible with iPhone 5 or later models with iOS 9.0 or higher.
- Android Auto phone compatibility: Wired Android Auto is compatible with phones with Android 6.0 or higher. Wireless Android Auto projection is compatible with any phone with Android 11.0, a Google or Samsung phone with Android 10.0 (Google Pixel 4, Samsung Note 9, Samsung Note 20, and Samsung S 10 have been tested to be compatible with wireless Android Auto on F7 WE), and selected Samsung phones with Android 9.0 (Samsung S8 and Note 8 have been tested to be compatible with wireless Android Auto on F7 WE).
- Original USB cable for wired connection: If you choose to use wired CarPlay or wired Android Auto, for fast charging, for instance, factory/original USB cables are required. Non-manufacturer made USB cables may easily cause connection issues, such as black screen after minutes of playback, connection failure or unstable phone connection.
HD 1024*600 IPS Display Screen | AutoLink (MirrorLink) allows you to cast what's displayed on your smartphone to F7's big screen | HD 720P rearview video display with Live Rear-View (LRV) feature |
IPS displays are well-known for their innovative color rendition, and outstanding brightness. You can have great viewing experiences even in broad daylight! Never miss an important prompt again. The viewing angle of the screen is a staggering 178°, allowing you to view clearly almost even sideways, and not missing anything! | You can run online GPS navigation apps (Google Maps, Waze, Tomtom, etc.) or play videos on Youtube, etc. on F7EG2A7WEB's 7-inch screen. AutoLink is compatible with the latest Android & iOS smartphone models. Considering that neither CarPlay nor Andriod Auto is compatible with video apps such as YouTube, AutoLink provides an alternative option. Important: Some video streaming services (Netflix, AMZ Prime, Disney +, etc.) do not support MirrorLink. Note: With very few smartphones with a curved screen, there will be a tiny black area on the 4 edges of F7EG2A7WEB's screen. This is caused by differences in firmware and the layout of the curved screen. | Typically, head units can only process and display 480-600 lines CVBS rearview video signals. F7EG2A7WEB displays HD 720P rearview videos (ATOTO ACEHD02LRB rearview camera is required, sold separately). Say goodbye to snowy static pictures when reversing your vehicle. Live Rear-View (LRV) - Now you can access the rear view even if your vehicle in moving ahead. This frees you from obstructions of passengers, headrests and the vehicle's roof and rear pillars, increasing the field of view and offering the driver a clear view of the lanes behind and common blind-spots. You can set one of the steering wheel keys as a shortcut for quick access. |
Built-in amplifier | Fast Phone Charging While Plugged-in | Product Care |
|
|
|
Aotule Car Electronics, the precursor of ATOTO, was founded on 2008, and we have been manufacturing and distributing Car entertaiment & accessories for years.
What we do?
We focus on car electronics product, such as OEM and universal android car multimedia、android DVD headrest etc. From design to manufacture, we do our utmost to control every process and detail, to make our android car audio products much better and more reliable. What’s more, All of our products pass CE and FCC standards from SGS.
What we believe?
We believe that all-win is the basic for long-time business.
Everybody in our company should be treated equally and respected fully.
And we advocate optimistic attitude to life and work.
- Usually your order will be shipped within 1-2 working days after payment.
- We have multiple warehouse in United States, item may ship from California or others, please kindly understand.
- Normally we ship the item via shipping method which you choose from the item page. But for some special case, because of peak season or other specified reasons, we may contact you for shipping method change.
- Please provide correct full shipping address, postal code and telephone number to avoid shipping delay or being charged with additional cost.If delivery address is remote area in the relevant shipping company's system, additional USD15-50.00 will be charged for remote area delivery.
For ATOTO car stereo products, the warranty period for products purchased from ATOTO online store or authorized ATOTO dealers is 365 days from the date of purchase (purchasing proofs like order number/transaction ID from the marketplace, invoice, purchasing receipt are required). For the optional accessories working with ATOTO car stereo products, the warranty period is 6months from the date of purchase.
Free extra 6-month extended warranty for specified orders
All ATOTO Car Stereo/Radio products are applicable for this extra limited 6-month extended warranty bonus if the user's warranty registration request is submitted within 14 days after the order is placed and can be approved. So there are two criteria for being covered by this extended warranty offer:
Users submit the warranty registration request within 14 days after the original order was placed (not the date of product arrival);
The warranty registration request has all the required information and is finally approved by ATOTO Support Team;
More Detail please check follow link: Warranty Policy on ATOTO products - FAQs - ATOTO Online Customer Support System
Working time : 9:00am - 18:pm (Monday - Friday)
Welcome to email us if any questions or inquiry.
Welcome to email us if any questions or inquiry.
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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