Zebra 10010030 Label Paper 3 x 3in Direct Thermal - White
Zebra 10010030 Label Paper 3 x 3in Direct Thermal - White
- Label, Paper, 3x3in (76.2x76.2mm); DT, Z-Perform 2000D, Value Coated, All-Temp Adhesive, 1in (25.4mm) core, 840/roll, 6/box, Plain
- Label Material: Paper Label
- Label Type: Perforated
- Label Type: GAP
- Media Color: White
- Media Height: 3" (76.2mm)
- Media Print Technology: Direct Thermal
- Media Width: 3" (76.2mm)
- Quantity per Roll: 840
Shipping Notes:
All our Zebra products are normally shipped within 1-2 business days from any of our warehouse locations below:
- Monrovia, California 91016 (Most usual)
- Southaven, Mississippi 38671
- Greenville, South Carolina 29601
International orders may take an additional 2 to 3 days.
California Prop 65 Warning. This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Visit www.P65Warnings.ca.gov
..JA
ABOUT US
Our mission is to provide quality products to direct users and consumers, to businesses, and even
to
resellers and service providers - all at the lowest possible prices.
Tech-R-US store officially opened its doors on eBAY in April of 2001.
Our mission is to provide the best quality products to you -- our dear buyers.
Please check out our line card of more than 13,000 items. You can order one or one hundred and be assured that the same level of service and courtesies is extended to everyone around the clock and around the world.
We may be old in years, yet we are as active and energetic as we were on our first day in business 23 years ago!
Thank you for visiting our humble store.
All Credit Cards payment are now managed directly by the Ebay payment system. If you require any other payment modes, please click on the Ebay's Contact Seller link.
SHIPPING TO US DOMESTIC.
Most US Domestic orders are shipped within 1 Business Day, usually within few minutes from placing your order.
USPS. Express, Priority Post. Most US Domestic orders are shipped via USPS Priority. Express service is also offered for most items. Please send a message using the ebay's "Ask Seller a Question" button before you place your order if you have any question on a particular item. Tracking numbers are provided for Express and Priority Post. There is NO tracking information nor insurance for USPS First Class and USPS Parcel Post, if you require tracking information or insurance services, plesae select USPS Priority when you checkout.
FEDEX, UPS, DHL. Our shipping uses any of the Top 3 shipping carrier. This applies to Ground, 2nd Day, 3rd Day, or Next Day delivery. If you require shipping via a specific carrier, please let us know immediately by sending a message using Ebay's "Ask Seller a Question" button. Our shipping cut-off time is 1:00PM California Time.
For all FREE SHIPPING items, we may use Fedex SmartPost, USPS Parcel or USPS First Class Mail. Depending on your location, this may take between 2 to 10 business days within the contiguous U.S. based on the final destination ZIP Code. It may take a little longer to deliver destinations outside the contiguous U.S, this will include Alaska, Guam, Hawaii, Puerto Rico, and Saipan.
LOCAL PICK UP. Our main depot is located in Monrovia, California. Our local pickup days are from Tuesdays to Fridays only (minimum order required). A FIX $7.50 Handling Fee applies to all orders requesting pick up. Please arrange for pick up time and date by sending a message using Ebay's "Ask Seller a Question" button.
SHIPPING TO INTERNATIONAL (including Hawaii, Guam, Alaska, Puerto Rico, Saipan)
International orders may take an additional 1-4 Business Days to ship. Additional documents are required for most international orders.
All international orders are shipped via USPS or DHL only. If you selected the USPS Priority FLAT SMALL BOX / or the USPS Priority FLAT ENVELOPE as your shipping option, the USPS supplied box or envelope measures 5 3/8" x 8 1/2" X 1 3/4" and allows weight of up to 4 Pounds, please note that in most instances, packaging may be opened or remove to fit into the USPS supplied box/envelope. Please note that International USPS First Class and USPS Priority Flat Rate BOX/Envelope may not have delayed tracking or in some instances no tracking information. USPS First Class Service may take from 30-75 days to some international locations to deliver.
Most countries accepts USPS Global Express Mail, Global Priority or Air Parcel.
Large item and Heavy Item orders may NOT be acceptable at the USPS for shipping, size and weight is depending on destination country, please email us to confirm that an item is acceptable before you finalize the order.
Special Shipping Arrangements. We also provide special request and arrangements, if you require. Such request includes "special protection packaging", "removing bulky boxes" "combining orders" or "Freight Collect". A minimal handling fee may be collected.
Any duties, tariffs, customs or other government fees are the responsibility of the buyer. We CANNOT declare your order as "Gift" and CANNOT undervalue or declare your order lower than the value of merchandise you actually paid for. Please check with your country's customs office to determine what additional costs or taxes that may be required prior to buying. Please do not confuse any customs duties or taxes that may be collected in your country at the point of delivery of your item. Please note that we do not have control whatsoever over any additional duties or taxes outside of the United States of America.
We ship everyday at 4:00 p.m. California Time (Monday to Friday). All orders received and paid and checks cleared by 10:00 a.m. are usually shipped on the same day. Some items may have special shipping terms and may take additional days, they may be shipped from different locations around the US. Please check individual item listing for shipping conditions.
Majority of the items we carry are shipped via USPS, which is our preferred shipping carrier. However, if for any reason we are unable to ship via USPS, we will use UPS, Fedex, or DHL as our next shipping carrier.
PRODUCT RETURN PROCEDURES
To return a product, the Buyer should send a message using the Ebay's "Ask Seller a Question" button to request for a Return Merchandise Authorization ("RMA") number within 30 days from date of purchase. We cannot accept any returns without prior authorization and without an RMA number. Once issued, RMA numbers are valid for another 14 days in which the item must be returned to us. RMA numbers will not be extended or reissued.
The Buyer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
The Buyer is solely responsible for shipping any returned product, just as it will cost you to drive to any local store to return an item. The Buyer agrees to use a reputable carrier capable of providing proof of delivery and insurance for the entire value of the item to be returned.
The Buyer agrees that all returned products should be complete, in re-saleable condition, and will include the original packaging materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing including missing bar codes. We will reject the entire return or may impose additional charges for replacement cost of the missing components or items.
A 20% restocking fee will be charged on return of NON-DEFECTIVE items returned for refunds.
CLAIMS AND INSURANCE
All merchandises are packed in good order and condition when they are delivered or pick up by the shipping carrier. The risk of loss or damage to goods shall pass to buyer as soon as such goods are picked up by carrier for delivery to buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier and NOT with TECH-R-US for any damages that may have incurred in transit.
Shipping insurance is usually offered at time of checkout. The Buyer is encouraged to purchase shipping insurance . Claims for loss or non-delivery of items are to be made directly with the Carrier.
Delivery of merchandise if agreed upon shall take place according to original agreement unless special circumstances prevent TECH-R-US from delivering at that previously designated item, in which case TECH-R-US shall have a reasonable period of 30 days time in which to make delivery of the item.
Buyer should be present to accept delivery. In the event that the buyer is unable to accept delivery of the purchased item, and the item is returned to TECH-R-US due to buyer?s inavailability to accept item?, a shipping fee shall be charged for shipping the item.
Prices stated in our product list does not include installation, testing, training or support, unless otherwise specified in the product listing. Our offer to support the Buyer is purely voluntary and does not constitute part of the sale.
TERMS OF SALE:
The terms and conditions of sale contained herein supersede all agreements made and purchase orders submitted to and accepted by TECH-R-US. All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond TECH-R-US' control.
Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice.
Items listed in our store are available as of the time the item is listed. In the event the item becomes unavailable due to manufacturer discontinuance, or stock out, a full refund will be issued within 2 business days usually in a few hours).
TECH-R-US makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Products, models and manufacturer names are used only for the purpose of identification only.
Most items listed are intended for use in the US (North America), the power used in the US is 110V, and the electric power plug used is Type A, or North America standard. If you ordered an item for use overseas (outside of the US), please be aware that the power used overseas as well as the power plug used are different. You may have to purchase a power transformer and power plug adapter overseas to be able to use the items that are intended for the US. Although quite a number of manufacturer have adopted the 100-240v (autovolt) power, still a large number of electronics devices may still be mainly 110v. If you have any questions, please send a message by clicking on the Ebay's "Ask a Question" before ordering.
The image displayed for the products may not be the exact picture of the item. The pictures are stock photo supplied by the manufacturer, used for display purposes only. Every effort has been made to ensure the accuracy of all information contained herein.
Shipping charges will be calculated when you place your order online. In the event of any miscalculations, we will inform you by email or by telephone about the incident, you will have the option to either continue with the order or cancel the order.
TECH-R-US, its hardware or its software suppliers, makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.
TECH-R-US, its hardware or its software suppliers, accepts no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or devices sold by TECH-R-US, including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment or computer software.
WARRANTIES
TECH-R-US is in the business of RESELLING only. We DO NOT manufacture any of the items we sell. Most items may however be covered by individual manufacturer's warranty, service and support policy (if any). We fully assign to the Buyer all and any warranty of the manufacturer, and the Buyer agrees that it shall have recourse only under such warranties and directly with the manufacturer of the products.
Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty for longer periods of time must be sent for repair or replacement to the factory, or authorized service center with full insurance coverage and freight charges prepaid. (Refer to Warranty Card for specific procedure.)
END USER INFORMATION REQUIRED on SELECTED PRODUCTS
Some products we carry may require "End-User Information". Before shipping your order, we may request for the end user's name or business name. This will be submitted to the requesting vendor to register the sale of the product. We DO NOT request for any financial information.
Brand: | Zebra |
---|---|
Isin: | ILYB12HWQPLZ |

IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
- Label, Paper, 3x3in (76.2x76.2mm); DT, Z-Perform 2000D, Value Coated, All-Temp Adhesive, 1in (25.4mm) core, 840/roll, 6/box, Plain
- Label Material: Paper Label
- Label Type: Perforated
- Label Type: GAP
- Media Color: White
- Media Height: 3" (76.2mm)
- Media Print Technology: Direct Thermal
- Media Width: 3" (76.2mm)
- Quantity per Roll: 840
Shipping Notes:
All our Zebra products are normally shipped within 1-2 business days from any of our warehouse locations below:
- Monrovia, California 91016 (Most usual)
- Southaven, Mississippi 38671
- Greenville, South Carolina 29601
International orders may take an additional 2 to 3 days.
California Prop 65 Warning. This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Visit www.P65Warnings.ca.gov
..JA



ABOUT US
Our mission is to provide quality products to direct users and consumers, to businesses, and even
to
resellers and service providers - all at the lowest possible prices.
Tech-R-US store officially opened its doors on eBAY in April of 2001.
Our mission is to provide the best quality products to you -- our dear buyers.
Please check out our line card of more than 13,000 items. You can order one or one hundred and be assured that the same level of service and courtesies is extended to everyone around the clock and around the world.
We may be old in years, yet we are as active and energetic as we were on our first day in business 23 years ago!
Thank you for visiting our humble store.


All Credit Cards payment are now managed directly by the Ebay payment system. If you require any other payment modes, please click on the Ebay's Contact Seller link.
SHIPPING TO US DOMESTIC.
Most US Domestic orders are shipped within 1 Business Day, usually within few minutes from placing your order.
USPS. Express, Priority Post. Most US Domestic orders are shipped via USPS Priority. Express service is also offered for most items. Please send a message using the ebay's "Ask Seller a Question" button before you place your order if you have any question on a particular item. Tracking numbers are provided for Express and Priority Post. There is NO tracking information nor insurance for USPS First Class and USPS Parcel Post, if you require tracking information or insurance services, plesae select USPS Priority when you checkout.
FEDEX, UPS, DHL. Our shipping uses any of the Top 3 shipping carrier. This applies to Ground, 2nd Day, 3rd Day, or Next Day delivery. If you require shipping via a specific carrier, please let us know immediately by sending a message using Ebay's "Ask Seller a Question" button. Our shipping cut-off time is 1:00PM California Time.
For all FREE SHIPPING items, we may use Fedex SmartPost, USPS Parcel or USPS First Class Mail. Depending on your location, this may take between 2 to 10 business days within the contiguous U.S. based on the final destination ZIP Code. It may take a little longer to deliver destinations outside the contiguous U.S, this will include Alaska, Guam, Hawaii, Puerto Rico, and Saipan.
LOCAL PICK UP. Our main depot is located in Monrovia, California. Our local pickup days are from Tuesdays to Fridays only (minimum order required). A FIX $7.50 Handling Fee applies to all orders requesting pick up. Please arrange for pick up time and date by sending a message using Ebay's "Ask Seller a Question" button.
SHIPPING TO INTERNATIONAL (including Hawaii, Guam, Alaska, Puerto Rico, Saipan)
International orders may take an additional 1-4 Business Days to ship. Additional documents are required for most international orders.
All international orders are shipped via USPS or DHL only. If you selected the USPS Priority FLAT SMALL BOX / or the USPS Priority FLAT ENVELOPE as your shipping option, the USPS supplied box or envelope measures 5 3/8" x 8 1/2" X 1 3/4" and allows weight of up to 4 Pounds, please note that in most instances, packaging may be opened or remove to fit into the USPS supplied box/envelope. Please note that International USPS First Class and USPS Priority Flat Rate BOX/Envelope may not have delayed tracking or in some instances no tracking information. USPS First Class Service may take from 30-75 days to some international locations to deliver.
Most countries accepts USPS Global Express Mail, Global Priority or Air Parcel.
Large item and Heavy Item orders may NOT be acceptable at the USPS for shipping, size and weight is depending on destination country, please email us to confirm that an item is acceptable before you finalize the order.
Special Shipping Arrangements. We also provide special request and arrangements, if you require. Such request includes "special protection packaging", "removing bulky boxes" "combining orders" or "Freight Collect". A minimal handling fee may be collected.
Any duties, tariffs, customs or other government fees are the responsibility of the buyer. We CANNOT declare your order as "Gift" and CANNOT undervalue or declare your order lower than the value of merchandise you actually paid for. Please check with your country's customs office to determine what additional costs or taxes that may be required prior to buying. Please do not confuse any customs duties or taxes that may be collected in your country at the point of delivery of your item. Please note that we do not have control whatsoever over any additional duties or taxes outside of the United States of America.
We ship everyday at 4:00 p.m. California Time (Monday to Friday). All orders received and paid and checks cleared by 10:00 a.m. are usually shipped on the same day. Some items may have special shipping terms and may take additional days, they may be shipped from different locations around the US. Please check individual item listing for shipping conditions.
Majority of the items we carry are shipped via USPS, which is our preferred shipping carrier. However, if for any reason we are unable to ship via USPS, we will use UPS, Fedex, or DHL as our next shipping carrier.
PRODUCT RETURN PROCEDURES
To return a product, the Buyer should send a message using the Ebay's "Ask Seller a Question" button to request for a Return Merchandise Authorization ("RMA") number within 30 days from date of purchase. We cannot accept any returns without prior authorization and without an RMA number. Once issued, RMA numbers are valid for another 14 days in which the item must be returned to us. RMA numbers will not be extended or reissued.
The Buyer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
The Buyer is solely responsible for shipping any returned product, just as it will cost you to drive to any local store to return an item. The Buyer agrees to use a reputable carrier capable of providing proof of delivery and insurance for the entire value of the item to be returned.
The Buyer agrees that all returned products should be complete, in re-saleable condition, and will include the original packaging materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing including missing bar codes. We will reject the entire return or may impose additional charges for replacement cost of the missing components or items.
A 20% restocking fee will be charged on return of NON-DEFECTIVE items returned for refunds.
CLAIMS AND INSURANCE
All merchandises are packed in good order and condition when they are delivered or pick up by the shipping carrier. The risk of loss or damage to goods shall pass to buyer as soon as such goods are picked up by carrier for delivery to buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier and NOT with TECH-R-US for any damages that may have incurred in transit.
Shipping insurance is usually offered at time of checkout. The Buyer is encouraged to purchase shipping insurance . Claims for loss or non-delivery of items are to be made directly with the Carrier.
Delivery of merchandise if agreed upon shall take place according to original agreement unless special circumstances prevent TECH-R-US from delivering at that previously designated item, in which case TECH-R-US shall have a reasonable period of 30 days time in which to make delivery of the item.
Buyer should be present to accept delivery. In the event that the buyer is unable to accept delivery of the purchased item, and the item is returned to TECH-R-US due to buyer?s inavailability to accept item?, a shipping fee shall be charged for shipping the item.
Prices stated in our product list does not include installation, testing, training or support, unless otherwise specified in the product listing. Our offer to support the Buyer is purely voluntary and does not constitute part of the sale.
TERMS OF SALE:
The terms and conditions of sale contained herein supersede all agreements made and purchase orders submitted to and accepted by TECH-R-US. All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond TECH-R-US' control.
Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice.
Items listed in our store are available as of the time the item is listed. In the event the item becomes unavailable due to manufacturer discontinuance, or stock out, a full refund will be issued within 2 business days usually in a few hours).
TECH-R-US makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Products, models and manufacturer names are used only for the purpose of identification only.
Most items listed are intended for use in the US (North America), the power used in the US is 110V, and the electric power plug used is Type A, or North America standard. If you ordered an item for use overseas (outside of the US), please be aware that the power used overseas as well as the power plug used are different. You may have to purchase a power transformer and power plug adapter overseas to be able to use the items that are intended for the US. Although quite a number of manufacturer have adopted the 100-240v (autovolt) power, still a large number of electronics devices may still be mainly 110v. If you have any questions, please send a message by clicking on the Ebay's "Ask a Question" before ordering.
The image displayed for the products may not be the exact picture of the item. The pictures are stock photo supplied by the manufacturer, used for display purposes only. Every effort has been made to ensure the accuracy of all information contained herein.
Shipping charges will be calculated when you place your order online. In the event of any miscalculations, we will inform you by email or by telephone about the incident, you will have the option to either continue with the order or cancel the order.
TECH-R-US, its hardware or its software suppliers, makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.
TECH-R-US, its hardware or its software suppliers, accepts no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or devices sold by TECH-R-US, including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment or computer software.
WARRANTIES
TECH-R-US is in the business of RESELLING only. We DO NOT manufacture any of the items we sell. Most items may however be covered by individual manufacturer's warranty, service and support policy (if any). We fully assign to the Buyer all and any warranty of the manufacturer, and the Buyer agrees that it shall have recourse only under such warranties and directly with the manufacturer of the products.
Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty for longer periods of time must be sent for repair or replacement to the factory, or authorized service center with full insurance coverage and freight charges prepaid. (Refer to Warranty Card for specific procedure.)
END USER INFORMATION REQUIRED on SELECTED PRODUCTS
Some products we carry may require "End-User Information". Before shipping your order, we may request for the end user's name or business name. This will be submitted to the requesting vendor to register the sale of the product. We DO NOT request for any financial information.

- Brand: Zebra
- Personalize: No
- Model: 10010030
- MPN: 10010030
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.