VGO Skincare 5-step Rountine Skincare Set All-in-One Simple Care Facial Care-B
VGO Skincare 5-step Rountine Skincare Set All-in-One Simple Care Facial Care-B
VGO Skincare 5-step Rountine Skincare Set All-in-One Simple Care Facial Care-B
VGO Skincare Five-step Routine
VGO Biotech, natural essence.
We are committed to using high-quality natural botanicals and rare minerals to infuse youthful vitality into your skin, letting your skin glow with youthful radiance!
Specification：
Cleanser: 3.53oz/100g
Toner: 6.76oz/200ml
Serum: 1oz/30ml
Eye cream: 0.53oz/15g
Moisturizer: 1.76oz/50g
Ingredients:
Cleanser: Water、glycerin、palmitic acid、stearic acid、myristic acid、potassium hydroxide、lauric acid、sodium laureth sulfate、glycol distearate、cocamidopropyl betaine、cocamide dea、phenoxyethanol、hydroxyethylcellulose、sodium chloride、glycol stearate、disodium edta, etc.
Toner: Water、hamamelis virginiana (witch hazel) water、aloe barbadensis leaf water、propylene glycol、glycerin、niacinamide、erythritol、 methyl gluceth-20、1,2-hexanediol、hydroxyacetophenone、dimethyl isosorbide、jojoba wax peg-120 ester, etc.
Serum: Water、3-O-ethyl ascorbic acid、propylene glycol、niacinamide、collagen、ceramide np、arbutin、chamomilla recutita (matricaria) flower extract、camellia sinensis leaf extract、hamamelis virginiana (witch hazel) water、centella asiatica extract、acetyl hexapeptide-8, etc.
Eye cream: Water、aloe barbadensis leaf water、glycerin、butylene glycol、niacinamide、squalane、ethylhexyl pelargonate、dimethicone、cetearyl olivate、sorbitan olivate、hydroxypropyl tetrahydropyrantriol、1,2-hexanediol、hydroxyacetophenone、glyceryl stearate, etc.
Moisturizer: Water、tocopheryl acetate、niacinamide、glycerin、3-O-ethyl ascorbic acid、snail secretion filtrate、butylene glycol、methylpropanediol、ethylhexyl palmitate、dimethicone、dimethicone/vinyl dimethicone crosspolymer、collagen、triethylhexanoin, etc.
Functions:
Gentle cleansing, hydrating and moisturizing, deep repair, layer-by-layer nourishment, comprehensive care.
Selling points:
1. Gentle and non-irritating, suitable for sensitive skin.
2. High-efficiency repair, rejuvenates and restores youthful skin.
3. Deeply nourishes and repairs, restoring skin to a healthy state.
4. Easy to use, ideal for a daily skincare routine.
Suitable for: All skin type.
Usage:
Usage Order: Cleanser Toner VC Serum Eye Cream Moisturizer
Frequency of Use: Recommended to use once in the morning and once in the evening daily. Consistent use will enhance the product’s effectiveness. When applying, use gentle massage techniques to help the product penetrate and absorb better.
Cleanser: Wet your hands with water, squeeze a small amount of cleanser into your palm, and gently rub your hands together until foam forms. Apply the foam evenly over your face, and gently massage in circular motions with your fingertips for 1-2 minutes. Rinse thoroughly with water to remove all residue, ensuring no foam remains.
Toner: Use after cleansing. Pour a small amount of toner into your palm and apply it evenly over your face, moving from the center outward. Gently tap with your fingertips to help the toner absorb better.
Serum: Use after cleansing and toning. Apply a small amount of serum evenly over your facial skin and gently massage until fully absorbed.
Moisturizer: Use after cleansing, toning, serum, and eye cream to lock in moisture and provide a final protective layer. Take a small amount of cream and dot it on different areas of your face, including the forehead, cheeks, nose, and chin. Gently spread it evenly from the center of the face outward using your fingertips, and lightly massage in circular motions to help the product absorb better.
Precautions:
This product is for external use only. Store in a cool, dry place.
Do not use on burned or damaged skin.
Keep out of reach of infants and young children.
In case of contact with eyes, rinse thoroughly with plenty of water.
It is strongly recommended that individuals with sensitive skin perform a patch test on the inner arm or behind the ear.
If there are any issues with logistics or packaging, please contact customer service promptly. We will do our best to resolve the issue for you!
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VGO Skincare Five-step Routine
VGO Biotech, natural essence.
We are committed to using high-quality natural botanicals and rare minerals to infuse youthful vitality into your skin, letting your skin glow with youthful radiance!
Specification：
Cleanser: 3.53oz/100g
Toner: 6.76oz/200ml
Serum: 1oz/30ml
Eye cream: 0.53oz/15g
Moisturizer: 1.76oz/50g
Ingredients:
Cleanser: Water、glycerin、palmitic acid、stearic acid、myristic acid、potassium hydroxide、lauric acid、sodium laureth sulfate、glycol distearate、cocamidopropyl betaine、cocamide dea、phenoxyethanol、hydroxyethylcellulose、sodium chloride、glycol stearate、disodium edta, etc.
Toner: Water、hamamelis virginiana (witch hazel) water、aloe barbadensis leaf water、propylene glycol、glycerin、niacinamide、erythritol、 methyl gluceth-20、1,2-hexanediol、hydroxyacetophenone、dimethyl isosorbide、jojoba wax peg-120 ester, etc.
Serum: Water、3-O-ethyl ascorbic acid、propylene glycol、niacinamide、collagen、ceramide np、arbutin、chamomilla recutita (matricaria) flower extract、camellia sinensis leaf extract、hamamelis virginiana (witch hazel) water、centella asiatica extract、acetyl hexapeptide-8, etc.
Eye cream: Water、aloe barbadensis leaf water、glycerin、butylene glycol、niacinamide、squalane、ethylhexyl pelargonate、dimethicone、cetearyl olivate、sorbitan olivate、hydroxypropyl tetrahydropyrantriol、1,2-hexanediol、hydroxyacetophenone、glyceryl stearate, etc.
Moisturizer: Water、tocopheryl acetate、niacinamide、glycerin、3-O-ethyl ascorbic acid、snail secretion filtrate、butylene glycol、methylpropanediol、ethylhexyl palmitate、dimethicone、dimethicone/vinyl dimethicone crosspolymer、collagen、triethylhexanoin, etc.
Functions:
Gentle cleansing, hydrating and moisturizing, deep repair, layer-by-layer nourishment, comprehensive care.
Selling points:
1. Gentle and non-irritating, suitable for sensitive skin.
2. High-efficiency repair, rejuvenates and restores youthful skin.
3. Deeply nourishes and repairs, restoring skin to a healthy state.
4. Easy to use, ideal for a daily skincare routine.
Suitable for: All skin type.
Usage:
Usage Order: Cleanser Toner VC Serum Eye Cream Moisturizer
Frequency of Use: Recommended to use once in the morning and once in the evening daily. Consistent use will enhance the product’s effectiveness. When applying, use gentle massage techniques to help the product penetrate and absorb better.
Cleanser: Wet your hands with water, squeeze a small amount of cleanser into your palm, and gently rub your hands together until foam forms. Apply the foam evenly over your face, and gently massage in circular motions with your fingertips for 1-2 minutes. Rinse thoroughly with water to remove all residue, ensuring no foam remains.
Toner: Use after cleansing. Pour a small amount of toner into your palm and apply it evenly over your face, moving from the center outward. Gently tap with your fingertips to help the toner absorb better.
Serum: Use after cleansing and toning. Apply a small amount of serum evenly over your facial skin and gently massage until fully absorbed.
Moisturizer: Use after cleansing, toning, serum, and eye cream to lock in moisture and provide a final protective layer. Take a small amount of cream and dot it on different areas of your face, including the forehead, cheeks, nose, and chin. Gently spread it evenly from the center of the face outward using your fingertips, and lightly massage in circular motions to help the product absorb better.
Precautions:
This product is for external use only. Store in a cool, dry place.
Do not use on burned or damaged skin.
Keep out of reach of infants and young children.
In case of contact with eyes, rinse thoroughly with plenty of water.
It is strongly recommended that individuals with sensitive skin perform a patch test on the inner arm or behind the ear.
If there are any issues with logistics or packaging, please contact customer service promptly. We will do our best to resolve the issue for you!
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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