ThinkCar 2024 THINKSCAN Plus OBD2 Scanner Diagnostic Tool ABS SRS Transmission Engine Set
ThinkCar 2024 THINKSCAN Plus OBD2 Scanner Diagnostic Tool ABS SRS Transmission Engine Set
Thinkscan Plus S4 products are a new generation of mid-to-high end DIY products based on Android system launched by THINKCAR, which can realize online upgrade of diagnostic software. Its main functions include not only OBD2/EOBD standard protocol diagnosis, but more importantly, it has professional vehicle diagnostic software and maintenance software, which can perform a comprehensive diagnosis of all vehicle electronic control systems. Different series support different systems and functions.
THINKSCAN PLUS S4 Supports 5 System Diagnosis (Engine Diagnose/Airbag Diagnose/ABS/Transmission Test/Body Control Module)
1.ABS Diagnosis:
By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.
2.SRS Diagnosis:
By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.
3.E-CM Diagnosis:
You can diagnose the engine system via ecu obd2 port, support all 10 OBDII test modes, such as live data, O2 sensor test, component test and more;read and clear the engine error codes, find out the exactly problem, repair it, and turn off the MIL engine light.
4.T-CM Diagnosis:
AT is a set of transmission used to coordinate the engine speed and the actual speed of the wheel, which is used to give full play to the best performance of the engine.MUCAR CS4 obd2 scanner can read/clear codes and view live data retrieve the error information from AT.
5.B-CM Diagnosis:
Carry out fault diagnosis on body/frame/transmission system/steering system/brake system/driving system.
THINKSCAN PLUS S4 Supports 3 Opition Maintenance Service Free to Use
You Can Choose 3 Resets Service as Free from 28 Maintenance Service
✅*Provide THREE Advanced Maintenance Service Mode Reset Function lifetime free.
✅*And the company provides 28 Maintenance Service Reset Reserved functions for users to buy when need.
✅*Though each Reset functions worths hundreds of pounds, you can access to one reset by subscribing at USD $29.95, and can use for 12 months.
1.Oil Lamp Reset Service
2.EPB Electronic Park Brake Reset
3.BAT battery service
4.Windows Calibration
5.SAS Steering Angel Sensor Reset
6.TPMS Tire Pressure Monitoring System Reset
7.IMMO Reset
8.ABS Bleeding
9.Sunroof Reset
10.Suspension Reset
11.Gearbox (Transmission )Reset
12.AFS Headlamp Reset
13.Injector Coding
14.Throttle Adaptation
15.Gear Learning
16.EGR Reset
17.A/F Reset
18.Adblue Reset(Diesel Engine Exhaust Gas Filter)
19.Airbag Reset
20.Coolant Bleeding
21.AT Learning
22.Language Change
23.Nox Sensor Reset
24.ODO Reset
25.Stop/Start Reset
26.Seat Calibration
27.Transport Mode
More..
THINKSCAN PLUS S4 Supports 10 Full OBDII Functions
1️⃣Reading Codes
Show the detailed description of the Diagnostic Trouble Code (DTCs)
2️⃣Erasing Codes & Reset
Turns off Check Engine Light (MIL), clears codes and resets monitors.
3️⃣Data Stream
Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4️⃣I/M Readiness Status
Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
5️⃣Read Live Data Stream
Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6️⃣View Freeze Frame Data
Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
7️⃣O2 Sensor Test
Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.
8️⃣On-Board Monitor Test
Retrieves and displays test results for emission-related powertrain components and systems.
9️⃣Read Vehicle Information
Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.
🔟Component Test
Certain vehicle components can be actuated by commands sent from the scanner to test their operability
Thinkscan Plus S4 Characteristic Function
1.【Scan QR Code to Share&Print + AUTO-VIN】
Unlike most OBDII products on the market, ThinkScan Plus S4 can scan the QR code and share it where you want to share and print it after obtaining the diagnostic report. You can also take out the SD card and export diagnostic report; Convenient and fast, keeping up with the trend of the times. And you can also Auto-VIN your vehicles at anytime, manual diagnosis is also available.
2.【ScreenShot + Screen Recorder + WIFI Update】
We also have two excellent advantages, that is, when you enable the screenshot and screen recording functions in the settings, you can start to take screenshots and screen recordings, they will finally be saved in "Photo album" and "Screen recorder" Under the " Settings". Besides, you can update software free lifetime.
3.【Dashboard Display + Auto-Test Battery Voltage】
After the car is ignited, once connected to the car DLC, the main interface of ThinkScan Plus S4 will have a small dashboard indicator to indicate that the connection is successful; and once connected, the OBDII Scanner will automatically diagnose the battery voltage
4.【Live Data On Graph】
It is faster when refreshing live data and can graph multiple PIDs effortlessly. You can collect information on the horsepower, fluid temperature, and fuel status using the display as well. The scanner allows you to see the load value, time advances, airflow rate, pressure intake, and oxygen sensor voltages among other things
HEALTH REPORT GENERATE & SHARE
Ask for Help by sending the report to your mechanic or friendGive to your clients as part of their repair documentationA Reference for vehicle inspection and maintenance
Thinkscan Plus S4 Diagnostic Scanner Support 10 Languages
English, Russian, Spanish, Portuguese, French, Japanese, German,Italian,polish
Support more than 93+ Car Brands
For ASTONMARTIN ;For AUDI ;For BENZ ;For BMW ;For CHRYSLER ;For CITROEN ;For DAEWOO ;For FERRARI ;For FIAT ;For GM ;For HONDA ;For HYUNDAI ;For JPISUZU ;For KIA ;For LANDROVER ;For MASERATI ;For MAZDA ;For MITSUBISHI ;For NISSAN ;For OPEL ;For PEUGEOT ;For PORSCHE ;For RENAULT ;For ROVER ;For SAAB ;For SEAT ;For SGM ;For SKODA ;For SMART ;For SPRINTER ;For SSANGYONG For SUBARU ;For SUZUKI ;For TOYOTA ;For USA FORD ;For VOLVO ;For VW ;More...
Product Package List
1*Type-C Cable
1*Multilingual User Manual:
1* Thinkscan plus s4
We accept the following payment methods
To ensure that your items can be delivered as soon as possible, please fill in your payment information accurately!
Thank you
All the products in my shop have local warehouses in the United States, Britain, France, Germany, and Australia.
U.S. warehouses: They are located in two warehouses in New Jersey and California, both of which can be shipped within 1 day and delivered within 5 days.
Australian warehouse: located in Sydney, we use Australia Post or fastways express delivery, and the products can be delivered within 3-7 days.
UK warehouse, with self-built warehouse in Wolverhampton and stock in official ebayg warehouse, both can be delivered within 2 days .
German warehouse, we use eBay official warehouse, there is sufficient inventory, and can be sent to 28 EU countries. It can be shipped the same day the order is placed, and delivered within two days within Germany.
We accept the following return methods
Returns are accepted within 30 days of buyer receiving the item. (Does not include man-made damage or misuse).
100% Money Back Guarantee!
All products will be 100% tested before shipping. Buyer has up to 30 days from date of receipt for replacement if item is defective due to postage handling. All shipping costs for returned products are paid by the seller, please contact us for the return address
For any questions about defects, returns, item exchange requests, please contact us and send us a message before opening any kind of case or request. We are committed to making every customer 100% satisfied and solving any problems. We highly value and appreciate your business. Thanks.
Returns are accepted within 30 days of delivery.
Returned items must be in new, unaltered and resalable condition.
Seller is not responsible for any labor costs, dealer store fees, or damage caused by incorrect installation.
THINKCAR has an intelligent production workshop, which covers an area of more than 3,500 square meters, is equipped with a fully automatic packaging production line, and has intelligent warehouse management.
THINKCAR products have gone through more than 50 production processes, passed 2 meters, 3 meters and other height drop tests, -4℉-140℉ high and low temperature tests, 8 hours vibration test, 1000 plug-in tests, 1000 circular wire throwing tests, Continuous working test for more than 48 hours, real vehicle test of more than 100 car brands, including most popular models in Europe, America and Asia.
As the official store of Thinkcar, all products are 100% original products. THINKCAR is a company specializing in automotive diagnostic tools, committed to providing quality products and services.
(1) We maintain high standards of excellence 5 Star feedback and strive for 100% Customer satisfaction. Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
(2)If you have any questions about our products or services, Please Contact usimmediately before you leave Neutral or Negative feedback,So that we can satisfactorily address your concerns. We will reply you within 12 hours, except on Weekends and Holidays.
(3)If you have any needs for products, please contact us ,we’ll do our best solve with you .
4Solve any problems with you in friendly way after communication. Refund or Replacement will be provided as you like.
Support Diagnostic System-1 | Engine system Diagnosis |
---|---|
Warranty | 1 Year |
Support Diagnostic System-5 | Body Control Module System(B-CM) Diagnosis |
Support Diagnostic System-4 | SRS (Airbag) system Diagnosis |
Feature 1 | Support Engine/Transmission/ABS/SRS/B-CM Diagnosis |
Support Diagnostic System-3 | Transmission System Diagnosis |
Vehicle Type | Passenger Vehicle |
Support Diagnostic System-2 | ABS(Anti-lock Braking) system Diagnosis |
Manufacturer Part Number | ThinkScan Plus s4 |
Feature 3 | 28 Reset Function (option 3 Reset free) |
Feature 2 | OBD2 Full Function |
Feature 5 | Support more than 93+ Car Brands |
Feature 4 | Support 10 Languages |
Brand | ThinkCar |
Supported System | ABS, SRS, BCM, TCM, ECM |
Accessories | Adapter Cable, Software Disc, User Guide |
Unit Type | Unit |
Extra cost | $29.95 per reset per year |
Connectivity | WiFi |
OBD Interface | CAN, EOBD, OBD, OBDII |
Features | Backlit Display, Built-In Battery, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly |
Operating System | Android 7.0 |
Unit Quantity | 1 |
Display | 5.0-inch Touch Screen |
Battery | 6100mAh lithium battery |
Type | ABS/SRS/Engine/Transmission OBD2 Scanner |
Car Makes Coverage -1 | for Ford for Honda for Toyota for Nissan |
Car Makes Coverage -2 | for GM for Chevrolet for VW |
Brand: | ThinkCar |
---|---|
Isin: | IXABQBEUXWZW |

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Thinkscan Plus S4 products are a new generation of mid-to-high end DIY products based on Android system launched by THINKCAR, which can realize online upgrade of diagnostic software. Its main functions include not only OBD2/EOBD standard protocol diagnosis, but more importantly, it has professional vehicle diagnostic software and maintenance software, which can perform a comprehensive diagnosis of all vehicle electronic control systems. Different series support different systems and functions.
THINKSCAN PLUS S4 Supports 5 System Diagnosis (Engine Diagnose/Airbag Diagnose/ABS/Transmission Test/Body Control Module)
1.ABS Diagnosis:
By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.
2.SRS Diagnosis:
By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.
3.E-CM Diagnosis:
You can diagnose the engine system via ecu obd2 port, support all 10 OBDII test modes, such as live data, O2 sensor test, component test and more;read and clear the engine error codes, find out the exactly problem, repair it, and turn off the MIL engine light.
4.T-CM Diagnosis:
AT is a set of transmission used to coordinate the engine speed and the actual speed of the wheel, which is used to give full play to the best performance of the engine.MUCAR CS4 obd2 scanner can read/clear codes and view live data retrieve the error information from AT.
5.B-CM Diagnosis:
Carry out fault diagnosis on body/frame/transmission system/steering system/brake system/driving system.
THINKSCAN PLUS S4 Supports 3 Opition Maintenance Service Free to Use
You Can Choose 3 Resets Service as Free from 28 Maintenance Service
✅*Provide THREE Advanced Maintenance Service Mode Reset Function lifetime free.
✅*And the company provides 28 Maintenance Service Reset Reserved functions for users to buy when need.
✅*Though each Reset functions worths hundreds of pounds, you can access to one reset by subscribing at USD $29.95, and can use for 12 months.
1.Oil Lamp Reset Service
2.EPB Electronic Park Brake Reset
3.BAT battery service
4.Windows Calibration
5.SAS Steering Angel Sensor Reset
6.TPMS Tire Pressure Monitoring System Reset
7.IMMO Reset
8.ABS Bleeding
9.Sunroof Reset
10.Suspension Reset
11.Gearbox (Transmission )Reset
12.AFS Headlamp Reset
13.Injector Coding
14.Throttle Adaptation
15.Gear Learning
16.EGR Reset
17.A/F Reset
18.Adblue Reset(Diesel Engine Exhaust Gas Filter)
19.Airbag Reset
20.Coolant Bleeding
21.AT Learning
22.Language Change
23.Nox Sensor Reset
24.ODO Reset
25.Stop/Start Reset
26.Seat Calibration
27.Transport Mode
More..
THINKSCAN PLUS S4 Supports 10 Full OBDII Functions
1️⃣Reading Codes
Show the detailed description of the Diagnostic Trouble Code (DTCs)
2️⃣Erasing Codes & Reset
Turns off Check Engine Light (MIL), clears codes and resets monitors.
3️⃣Data Stream
Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4️⃣I/M Readiness Status
Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
5️⃣Read Live Data Stream
Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6️⃣View Freeze Frame Data
Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
7️⃣O2 Sensor Test
Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.
8️⃣On-Board Monitor Test
Retrieves and displays test results for emission-related powertrain components and systems.
9️⃣Read Vehicle Information
Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.
🔟Component Test
Certain vehicle components can be actuated by commands sent from the scanner to test their operability
Thinkscan Plus S4 Characteristic Function
1.【Scan QR Code to Share&Print + AUTO-VIN】
Unlike most OBDII products on the market, ThinkScan Plus S4 can scan the QR code and share it where you want to share and print it after obtaining the diagnostic report. You can also take out the SD card and export diagnostic report; Convenient and fast, keeping up with the trend of the times. And you can also Auto-VIN your vehicles at anytime, manual diagnosis is also available.
2.【ScreenShot + Screen Recorder + WIFI Update】
We also have two excellent advantages, that is, when you enable the screenshot and screen recording functions in the settings, you can start to take screenshots and screen recordings, they will finally be saved in "Photo album" and "Screen recorder" Under the " Settings". Besides, you can update software free lifetime.
3.【Dashboard Display + Auto-Test Battery Voltage】
After the car is ignited, once connected to the car DLC, the main interface of ThinkScan Plus S4 will have a small dashboard indicator to indicate that the connection is successful; and once connected, the OBDII Scanner will automatically diagnose the battery voltage
4.【Live Data On Graph】
It is faster when refreshing live data and can graph multiple PIDs effortlessly. You can collect information on the horsepower, fluid temperature, and fuel status using the display as well. The scanner allows you to see the load value, time advances, airflow rate, pressure intake, and oxygen sensor voltages among other things
HEALTH REPORT GENERATE & SHARE
Ask for Help by sending the report to your mechanic or friendGive to your clients as part of their repair documentationA Reference for vehicle inspection and maintenance
Thinkscan Plus S4 Diagnostic Scanner Support 10 Languages
English, Russian, Spanish, Portuguese, French, Japanese, German,Italian,polish
Support more than 93+ Car Brands
For ASTONMARTIN ;For AUDI ;For BENZ ;For BMW ;For CHRYSLER ;For CITROEN ;For DAEWOO ;For FERRARI ;For FIAT ;For GM ;For HONDA ;For HYUNDAI ;For JPISUZU ;For KIA ;For LANDROVER ;For MASERATI ;For MAZDA ;For MITSUBISHI ;For NISSAN ;For OPEL ;For PEUGEOT ;For PORSCHE ;For RENAULT ;For ROVER ;For SAAB ;For SEAT ;For SGM ;For SKODA ;For SMART ;For SPRINTER ;For SSANGYONG For SUBARU ;For SUZUKI ;For TOYOTA ;For USA FORD ;For VOLVO ;For VW ;More...
Product Package List
1*Type-C Cable
1*Multilingual User Manual:
1* Thinkscan plus s4
We accept the following payment methods
To ensure that your items can be delivered as soon as possible, please fill in your payment information accurately!
Thank you
All the products in my shop have local warehouses in the United States, Britain, France, Germany, and Australia.
U.S. warehouses: They are located in two warehouses in New Jersey and California, both of which can be shipped within 1 day and delivered within 5 days.
Australian warehouse: located in Sydney, we use Australia Post or fastways express delivery, and the products can be delivered within 3-7 days.
UK warehouse, with self-built warehouse in Wolverhampton and stock in official ebayg warehouse, both can be delivered within 2 days .
German warehouse, we use eBay official warehouse, there is sufficient inventory, and can be sent to 28 EU countries. It can be shipped the same day the order is placed, and delivered within two days within Germany.
We accept the following return methods
Returns are accepted within 30 days of buyer receiving the item. (Does not include man-made damage or misuse).
100% Money Back Guarantee!
All products will be 100% tested before shipping. Buyer has up to 30 days from date of receipt for replacement if item is defective due to postage handling. All shipping costs for returned products are paid by the seller, please contact us for the return address
For any questions about defects, returns, item exchange requests, please contact us and send us a message before opening any kind of case or request. We are committed to making every customer 100% satisfied and solving any problems. We highly value and appreciate your business. Thanks.
Returns are accepted within 30 days of delivery.
Returned items must be in new, unaltered and resalable condition.
Seller is not responsible for any labor costs, dealer store fees, or damage caused by incorrect installation.
THINKCAR has an intelligent production workshop, which covers an area of more than 3,500 square meters, is equipped with a fully automatic packaging production line, and has intelligent warehouse management.
THINKCAR products have gone through more than 50 production processes, passed 2 meters, 3 meters and other height drop tests, -4℉-140℉ high and low temperature tests, 8 hours vibration test, 1000 plug-in tests, 1000 circular wire throwing tests, Continuous working test for more than 48 hours, real vehicle test of more than 100 car brands, including most popular models in Europe, America and Asia.
As the official store of Thinkcar, all products are 100% original products. THINKCAR is a company specializing in automotive diagnostic tools, committed to providing quality products and services.
(1) We maintain high standards of excellence 5 Star feedback and strive for 100% Customer satisfaction. Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
(2)If you have any questions about our products or services, Please Contact usimmediately before you leave Neutral or Negative feedback,So that we can satisfactorily address your concerns. We will reply you within 12 hours, except on Weekends and Holidays.
(3)If you have any needs for products, please contact us ,we’ll do our best solve with you .
4Solve any problems with you in friendly way after communication. Refund or Replacement will be provided as you like.
Support Diagnostic System-1 | Engine system Diagnosis |
---|---|
Warranty | 1 Year |
Support Diagnostic System-5 | Body Control Module System(B-CM) Diagnosis |
Support Diagnostic System-4 | SRS (Airbag) system Diagnosis |
Feature 1 | Support Engine/Transmission/ABS/SRS/B-CM Diagnosis |
Support Diagnostic System-3 | Transmission System Diagnosis |
Vehicle Type | Passenger Vehicle |
Support Diagnostic System-2 | ABS(Anti-lock Braking) system Diagnosis |
Manufacturer Part Number | ThinkScan Plus s4 |
Feature 3 | 28 Reset Function (option 3 Reset free) |
Feature 2 | OBD2 Full Function |
Feature 5 | Support more than 93+ Car Brands |
Feature 4 | Support 10 Languages |
Brand | ThinkCar |
Supported System | ABS, SRS, BCM, TCM, ECM |
Accessories | Adapter Cable, Software Disc, User Guide |
Unit Type | Unit |
Extra cost | $29.95 per reset per year |
Connectivity | WiFi |
OBD Interface | CAN, EOBD, OBD, OBDII |
Features | Backlit Display, Built-In Battery, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly |
Operating System | Android 7.0 |
Unit Quantity | 1 |
Display | 5.0-inch Touch Screen |
Battery | 6100mAh lithium battery |
Type | ABS/SRS/Engine/Transmission OBD2 Scanner |
Car Makes Coverage -1 | for Ford for Honda for Toyota for Nissan |
Car Makes Coverage -2 | for GM for Chevrolet for VW |

- Support Diagnostic System-1: Engine system Diagnosis
- Warranty: 1 Year
- Support Diagnostic System-5: Body Control Module System(B-CM) Diagnosis
- Support Diagnostic System-4: SRS (Airbag) system Diagnosis
- Feature 1: Support Engine/Transmission/ABS/SRS/B-CM Diagnosis
- Support Diagnostic System-3: Transmission System Diagnosis
- Vehicle Type: Passenger Vehicle
- Support Diagnostic System-2: ABS(Anti-lock Braking) system Diagnosis
- Manufacturer Part Number: ThinkScan Plus s4
- Feature 3: 28 Reset Function (option 3 Reset free)
- Feature 2: OBD2 Full Function
- Feature 5: Support more than 93+ Car Brands
- Feature 4: Support 10 Languages
- Brand: ThinkCar
- Supported System: ABS, SRS, BCM, TCM, ECM
- Accessories: Adapter Cable, Software Disc, User Guide
- Extra cost: $29.95 per reset per year
- Connectivity: WiFi
- OBD Interface: CAN, EOBD, OBD, OBDII
- Features: Backlit Display, Built-In Battery, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
- Operating System: Android 7.0
- Display: 5.0-inch Touch Screen
- Battery: 6100mAh lithium battery
- Type: ABS/SRS/Engine/Transmission OBD2 Scanner
- Car Makes Coverage -1: for Ford for Honda for Toyota for Nissan
- Car Makes Coverage -2: for GM for Chevrolet for VW
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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