Thera Pillow Massage Neck Hump, TheraPillow Traction Massager with Heat 3-in-1 Neck Massagers Pillow, Heated Cervical Massagers with Adjustable Air Chambers & Memory Foam Support (Light Gray)
Thera Pillow Massage Neck Hump, TheraPillow Traction Massager with Heat 3-in-1 Neck Massagers Pillow, Heated Cervical Massagers with Adjustable Air Chambers & Memory Foam Support (Light Gray)
Thera Pillow Massage Neck Hump, TheraPillow Traction Massager with Heat 3-in-1 Neck Massagers Pillow, Heated Cervical Massagers with Adjustable Air Chambers & Memory Foam Support (Light Gray)
- Neck Massage Hump Pillow,the 3-in-1 Massage Pillow combines three functions - heat therapy, massage, and airbag-supported neck stretching - into one device. It effectively relaxes neck muscles, alleviates neck stiffness and pain, promotes blood circulation, improves sleep quality, and enhances overall neck health.
- Ergonomic design: Designed according to ergonomic curves, it perfectly fits your shoulder and neck curves and provides good support for your neck. The comfortable cervical angle can also help correct the correct neck curve, neck hump and other problems.
- Relieve Fatigue：Years of work and poor posture can strain your cervical spine, leading to discomfort in the neck, shoulders, and back. Enjoy relief from pain and improve your overall comfort with just 15 minutes of use daily.
- High-quality Memory Foam: The neck massage pillow is made of high-quality memory foam, which maintains its shape, is not easily deformed, is soft and breathable, fits the curve of the neck, and provides comfortable support. Not only the neck, but also the head, shoulders and neck curves can fit well.
- Easy to Clean and Travel-Friendly: The machine-washable neck traction pillow with waterproof lining weighs less than 3 pounds, but can support up to 250 pounds, giving you comfort and ensuring a healthy sleeping environment.
| Brand: | Generic |
|---|---|
| Color: | Black |
| Manufacturer: | Generic |
| Part Number: | 8Q5FTWY |
| Material Type: | Cotton |
| Isin: | I2OEHY6X8MC5 |
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Pillow Massage Neck Hump, 3-In-1 Neck Massager Pillow, Pillow Traction Massager, Ergonomic Sleep Aid Memory Foam Pillows
Specifications:
Name: Pillow Massage Neck Hump
Material: High-Quality Memory Foam
Function: Three functions
Size: 16.14" x 11.02"
Colors: gray
After the power is turned on:
·If you choose to use the manual button on the left:
1.Press once: Blue light indicates the massage function is available.
2.Press once more: Green light indicates the airbag inflating and deflating function is available.
3.Press one last time: Red light indicates the heating function is available.
·If you choose to use the automatic button on the right, you only need to operate it once.
Package includes:
1Pcs * 3-In-1 Neck Massager Pillow
Note：
The device needs to be plugged in during use. Please press and hold the manual button on the left or the automatic power button on the right to turn it on.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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We currently ship to addresses within the United States only.
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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Contact: support@ibspot.com
Item Not Received
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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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Non-Returnable Items
Certain products cannot be returned, including:
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Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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Please allow:
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- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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