The Rock SlideCeramic - Riptide (Surf Green) - SMALL
The Rock SlideCeramic - Riptide (Surf Green) - SMALL
The Rock SlideCeramic - Riptide (Surf Green) - SMALL
Product Overview
| Brand: | Generic |
|---|---|
| Color: | Green |
| Part Number: | R4LX5M5 |
| Isin: | IREHZZNH7IMK |
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Product Overview
| Brand: | Generic |
|---|---|
| Color: | Green |
| Part Number: | R4LX5M5 |
| Isin: | IREHZZNH7IMK |
Ceramic Rock Slides have an ultra hard/smooth finish similar to glass but produce more sustain and low end since they outweigh the glass, and even our brass slides. They’re far more durable than glass being made out of high heat industrial ceramic rather than typical coffee mug style studio clay. Hi-tech injection moulding gives you the same tapered interior and other Rock Slide features you’ve come to love on the other models. Short Mediums are 49mm long just like our standard small size, inside diameter is 19.5mm like our medium. They have have a 3mm wall instead of 4mm for faster action and a little less weight. Perfect for people who want a pinky slide but don’t fit inside our standard small, or if you find our medium slide to be too long for your ring finger. Riptide = Surf Green Tucson = Brick Red Glacier = White Pacific = Dark Blue Information on sizing: What size do I need? Our slides fit the same across all materials. If a small glass fits you, so will a small ceramic or small brass and on and on. Not all situations and fingers are the same and there is also a degree of personal preference that can’t always be figured out with a measurement. For the majority of customers, pinky finger will take a small slide. Ring finger will take a medium or Large slide. If you have very large hands, medium usually works for the pinky and XL for the ring. If you have smaller hands, check out our XS glass. Method 1: Jewelry Store The most accurate way to size your finger is to stop by your neighborhood jeweler and get your ring size which should be free and takes about 90 seconds. We have gone to dozens of jewelry sellers ranging from high end, mall stores and even box stores like WalMart or Fred Meyer. None of them have ever charged us to measure and have given us the same result. Method 2: Measure with Wrenches If you have access to a set of Metric or USA box wrenches you can very quickly measure your finger. To measure any finger size, use the OPEN END of the wrench. DO NOT use the ring end of the wrench as it could get stuck on your finger. Find the size that slides over the large knuckle snugly like how a ring fits. If it goes over your knuckle without touching the skin then try the next size down. How Should a Rock Slide Guitar Slide Fit? Forget everything you’ve read in slide books or heard from your guitar teacher saying you need giant slide with full string coverage. That’s old news. Ideally these should fit snug enough that you can point your finger straight down at the ground without the slide falling off. The proper fit is for the slide to stop at the large knuckle creating a 2/3 finger slide. This allows you for bending of the finger with the slide on which makes, playing, fretting and chording MUCH easier. Full finger slides feel like wearing a cast which is limiting and not recommended unless you already have this habit and know you like it this way. Information on sound: Polished Brass & Nickel Plated Brass Rock Slides have huge sustain. Why so much sustain? Because the heart of The Rock Slide is the solid brass rod that is CNC carved to fit your finger. This particular brass formula is very heavy which is the best for tone and sustain. The walls are thick and get thicker towards the end of the slide because of the internal taper design. We intentionally added a tone ring at the fingertip end which adds mass and helps secure your finger. Like a Hawaiian tone bar cuts through the mix with more weight and mass, so does The Rock Slide. Aged Brass Rock Slides are all done by hand so no two look alike. There is no sanding, dinging, or scuffing involved so the surface is smooth, not scratchy. It’s a satin finish vs. the high gloss polished finish. It sounds the same as the polished version and the patina will wear off with use. Moulded Glass Rock Slides also have very thick walls because of the internal taper, in fact, the walls at the opening are 4mm and 6-8mm thick at the fingertip end. That’s about twice the thickness of a typical heavy wall glass slide at the end. A baseball bat has a sweet spot for hitting a home run, The Rock Slide has a sweet spot too. While it is thick enough everywhere to light up the strings, the extra thick end almost acts as a gain knob which helps bring out the low notes, and makes for killer lead playing. Ceramic Rock Slides have an ultra hard/smooth finish similar to glass but produce more sustain and low end since they outweigh the glass, and even our brass slides. They are much more durable than glass being made out of high heat industrial ceramic rather than coffee mug/studio clay. Hi-tech injection moulding allows us to create the same tapered interior and other Rock Slide features you’ve come to love.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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