The Age Support Duo
The Age Support Duo
The Age Support Duo
Product Overview
GF 15% Solution- 30ml
An age-support serum containing a 15% solution of growth factors to help minimize and repair visible skin damage to regenerate the look of aging skin.
GF 15% Solution helps minimize and repair visible skin damage to regenerate the appearance of aging skin across the face and neck.
This growth factor serum incorporates three technologies to target:
- Fine lines and wrinkles: Helps to regenerate the look of skin by reducing the appearance of fine lines and wrinkles, including crow’s feet, forehead lines, and smile lines.
- Loss of skin firmness: Firms the face and neck, and the jawline looks more lifted and defined.
- Loss of elasticity: Helps to promote skin elasticity to reduce the look of lax skin.
- Rough Texture: Helps to retexturize rough skin to make skin look smoother and more even.
- Dull Skin Tone: Promotes radiance, leaving skin looking more luminous
Additionally, GF 15% Solution also supports skin hydration and strengthens the skin barrier after one application for a more healthy-looking appearance.
Skin naturally contains different types of growth factors, including EGF, IGF, and TGF. Growth factors for skin work to signal it’s natural repair mechanisms. Over time and with age, skin’s natural levels of growth factors declines, contributing to the appearance of visible signs of aging. GF 15% Solution contains a 15% solution of plant-based biomimetic EGF, TGF, and IGF peptides. These offer a triple-action approach for short, mid and long-term skin renewal benefits.
A complex of IGF helps to regenerate the appearance of skin by helping support skin density and minimise visible wrinkles.
An EGF complex helps to support skin’s natural elastin and process of skin renewal, to target the appearance of aging factors like wrinkles, while promoting elasticity and firmness.
A solution of TGF improves skin’s integrity by supporting natural collagen to minimize visible lines and wrinkles, while promoting skin firmness and elasticity and smoothing skin texture.
Multi Peptide Eye Serum- 15ml
A multi-technology peptide eye serum to target signs of aging around the eye.
The Multi-Peptide Eye Serum is a water-based formula designed to target the appearance of common signs of aging around the eye area. This serum utilizes multiple peptide technologies to help reduce the appearance of crow’s feet and under eye wrinkles, eye bags, puffiness, and dark circles, leaving the eye area looking brighter, smoother and less puffy. The peptide technologies found within this eye serum formula include Palmitoyl Tripeptide-38. This formula also contains a combination of niacinamide and fraxinus excelsior bark extract, as well as propyl gallate, gallyl glucoside, and epigallocatechin gallatyl glucoside.
Note: This formula comes at a higher price point than many of our other products due to the high concentration of actives required to address multiple eye area concerns at once. However, a little does go a long way. If you are looking to target puffiness and dark circles specifically, you may wish to explore our Caffeine Solution 5% + EGCG.
Clinical Results Improvement in the look of crows feet wrinkles Improvement in the look of under eye area wrinkles Improvement in the look of skin luminosity/brightness of the eye contour Improvement in the look of skin texture of the eye contour Reduction in dark circle appearance Decrease in the look of dark circle colour intensity
This formula contains Matrixyl synthe'6, RetinoPeptide 189, SYN-AKE, CYTOBIOL LUMIN-EYE, UNISOOTH EG-28, and Eyeseryl peptide.
All trademarks belong to their respective owners. Matrixyl synthe'6 is a trademark of Sederma Inc., RetinoPeptide 189 is the property of SYMRISE AG, SYN is a trademark of DSM, CYTOBIOL LUMIN-EYE is a trademark of Gattefosse SAS, UNISOOTH EG-28 is a trademark of Givaudan, and Eyeseryl is a trademark of Lipotec S.A.U. Neither DECIEM nor The Ordinary is affiliated with the trademark owners.
| Brand: | The Ordinary |
|---|---|
| Isin: | IKHDP22BPCFR |
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GF 15% Solution- 30ml
An age-support serum containing a 15% solution of growth factors to help minimize and repair visible skin damage to regenerate the look of aging skin.
GF 15% Solution helps minimize and repair visible skin damage to regenerate the appearance of aging skin across the face and neck.
This growth factor serum incorporates three technologies to target:
- Fine lines and wrinkles: Helps to regenerate the look of skin by reducing the appearance of fine lines and wrinkles, including crow’s feet, forehead lines, and smile lines.
- Loss of skin firmness: Firms the face and neck, and the jawline looks more lifted and defined.
- Loss of elasticity: Helps to promote skin elasticity to reduce the look of lax skin.
- Rough Texture: Helps to retexturize rough skin to make skin look smoother and more even.
- Dull Skin Tone: Promotes radiance, leaving skin looking more luminous
Additionally, GF 15% Solution also supports skin hydration and strengthens the skin barrier after one application for a more healthy-looking appearance.
Skin naturally contains different types of growth factors, including EGF, IGF, and TGF. Growth factors for skin work to signal it’s natural repair mechanisms. Over time and with age, skin’s natural levels of growth factors declines, contributing to the appearance of visible signs of aging. GF 15% Solution contains a 15% solution of plant-based biomimetic EGF, TGF, and IGF peptides. These offer a triple-action approach for short, mid and long-term skin renewal benefits.
A complex of IGF helps to regenerate the appearance of skin by helping support skin density and minimise visible wrinkles.
An EGF complex helps to support skin’s natural elastin and process of skin renewal, to target the appearance of aging factors like wrinkles, while promoting elasticity and firmness.
A solution of TGF improves skin’s integrity by supporting natural collagen to minimize visible lines and wrinkles, while promoting skin firmness and elasticity and smoothing skin texture.
Multi Peptide Eye Serum- 15ml
A multi-technology peptide eye serum to target signs of aging around the eye.
The Multi-Peptide Eye Serum is a water-based formula designed to target the appearance of common signs of aging around the eye area. This serum utilizes multiple peptide technologies to help reduce the appearance of crow’s feet and under eye wrinkles, eye bags, puffiness, and dark circles, leaving the eye area looking brighter, smoother and less puffy. The peptide technologies found within this eye serum formula include Palmitoyl Tripeptide-38. This formula also contains a combination of niacinamide and fraxinus excelsior bark extract, as well as propyl gallate, gallyl glucoside, and epigallocatechin gallatyl glucoside.
Note: This formula comes at a higher price point than many of our other products due to the high concentration of actives required to address multiple eye area concerns at once. However, a little does go a long way. If you are looking to target puffiness and dark circles specifically, you may wish to explore our Caffeine Solution 5% + EGCG.
Clinical Results Improvement in the look of crows feet wrinkles Improvement in the look of under eye area wrinkles Improvement in the look of skin luminosity/brightness of the eye contour Improvement in the look of skin texture of the eye contour Reduction in dark circle appearance Decrease in the look of dark circle colour intensity
This formula contains Matrixyl synthe'6, RetinoPeptide 189, SYN-AKE, CYTOBIOL LUMIN-EYE, UNISOOTH EG-28, and Eyeseryl peptide.
All trademarks belong to their respective owners. Matrixyl synthe'6 is a trademark of Sederma Inc., RetinoPeptide 189 is the property of SYMRISE AG, SYN is a trademark of DSM, CYTOBIOL LUMIN-EYE is a trademark of Gattefosse SAS, UNISOOTH EG-28 is a trademark of Givaudan, and Eyeseryl is a trademark of Lipotec S.A.U. Neither DECIEM nor The Ordinary is affiliated with the trademark owners.
- Brand: The Ordinary
- Country of Origin: Canada
- Other Dangerous Goods or Hazardous Materials: No
- Aerosols: No
- Flammable Liquid: No
- Contains Batteries or Cells?: None
- Ingredients: Aqua/Water/Eau, Butylene Glycol, Nicotiana Benthamiana Hexapeptide-40 sh-Oligopeptide-1, Nicotiana Benthamiana Hexapeptide-40 sh-Polypeptide-76, Nicotiana Benthamiana Octapeptide-30 sh-Oligopeptide-2, Sclerotium Gum, Glycerin, Trisodium Ethylenediamine Disuccinate, Citric Acid, Sodium Citrate, Phenoxyethanol, Chlorphenesin.,Aqua (Water), Glycerin, Butylene Glycol, Propanediol, Dipropylene Glycol, Acetyl Glucosamine, Niacinamide, Palmitoyl Tripeptide-38, Acetyl Tetrapeptide-5, Myristoyl Nonapeptide-3, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Caffeine, Epigallocatechin Gallatyl Glucoside, Gallyl Glucoside, Fraxinus Excelsior Bark Extract, Silanetriol, Arginine, Pentylene Glycol, Hydroxymethoxyphenyl Decanone, Propyl Gallate, Maltodextrin, Hydroxypropyl Cyclodextrin, Hydroxyethylcellulose, Xanthan Gum, Citric Acid, Glycolic Acid, Sodium Citrate, Polysorbate 20, Trisodium Ethylenediamine Disuccinate, Dehydroacetic Acid, Ethylhexylglycerin, Benzyl Alcohol, Phenoxyethanol, Chlorphenesin.
- Manufacturer: DECIEM
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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