SunnyBay Microwave Heating Pad, Microwavable Heated Neck Pillow for Moist Hot or Cold Therapy, Aromatherapy Heated Neck and Shoulder Wrap with Flaxseed and Lavender Filling, FSA HSA Approved, Purple
SunnyBay Microwave Heating Pad, Microwavable Heated Neck Pillow for Moist Hot or Cold Therapy, Aromatherapy Heated Neck and Shoulder Wrap with Flaxseed and Lavender Filling, FSA HSA Approved, Purple
SunnyBay Microwave Heating Pad, Microwavable Heated Neck Pillow for Moist Hot or Cold Therapy, Aromatherapy Heated Neck and Shoulder Wrap with Flaxseed and Lavender Filling, FSA HSA Approved, Purple
- 3-IN-1 THERAPEUTIC NECK PILLOW: Relax tension, relieve soreness, and alleviate anxiety while resting your head against our spa neck warmer. Microwavable heating pads for neck and shoulders by SunnyBay can also function as ice packs or aromatherapy wraps as needed.
- ERGONOMIC C-SHAPED DESIGN: Our lightly weighted neck heating pad for neck pain is designed like a travel pillow to serve as a supportive headrest for tired, sprained, and strained muscles while its beanbag filling adds to comfort by keeping it moldable.
- FORM-CONFORMING FLAXSEED FILLING: Our microwave heating pad for neck and shoulders is filled with lavender buds and flaxseeds that slip around and adjust the pillow to your body contours. The snug fit allows deep heat penetration, feeling like a warm hug against your skin.
- VERSATILE AROMATHERAPY WRAP: Not only is our neck wrap microwavable and freezable to use hot or cold as indicated for physical therapy but the lavender buds inside emit a calming scent to allow mental relaxation.
- MOIST AND LIGHTLY WEIGHTED: Our microwave heat pack enables deep, effective moist heat therapy. Its gentle weight enables light compression of painful, swollen areas for better relief, letting the heat or coolness reach aching structures well beneath your skin’s surface.
- READY WITHIN MINUTES: You’ll love the convenience of readying our neck heating pad. Microwavable neck wraps from our range can be heated for up to two minutes at a time. We recommend warming for a minute then flipping over and adding thirty more seconds.
- SOFT, WASHABLE COVER: Feel the gentleness of the luxurious fleece cover of our microwave neck wrap against your skin. Besides optimizing heat retention due to its insulating properties, it’s removable for easy washing.
- REUSABLE AND DURABLE: With high-quality stretch-resistant materials and a thoughtful design for sigh-worthy relief, our weighted shoulder wrap is manufactured to maintain its shape and effectiveness, offering unlimited usage with the right care.
- TRAVEL-FRIENDLY, HANDS-FREE: Hugging your neck and staying perched over your shoulders due to its gentle weight, our neck heat wrap can be worn when you’re on the go or occupied with your day’s chores without needing to be held in place.
- RISK-FREE PURCHASE: We offer free replacement if you face any issues with our microwave neck warmers. Known for our high-quality and effective pain relief solutions, we prioritize customer satisfaction above all.
| Brand: | SunnyBay |
|---|---|
| Size: | 1 Count (Pack of 1) |
| Color: | Lavender - Purple |
| Manufacturer: | BioMed DB Design, LLC |
| Part Number: | 6Z4HHQG |
| Material Type: | Cotton |
| Product Dimensions: | 6.0 x 6.0 x 2.0 inches; 2.58 pounds |
| Isin: | I0LJDDF0AKFG |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
INFUSED WITH LAVENDER: Reduce stress and relax your muscles at the same time. Our multi-use weighted heating pad is just what you need for your back, neck, and shoulder pain relief. Because our Sunny Bay Thermal Wraps delivers consistent moist heat and soothing aroma, you can use this heating pad as a shoulder heating pad, period relief, or a heat pad for back pain. LONG-LASTING HEAT THERAPY: Our SunnyBay wide neck heat wrap is filled with high-quality flax seeds providing long-lasting heat. Our soft fleece cover provides insulation, providing higher heat retention than other brands! PORTABLE & EASY TO USE: This neck wrap pillow is convenient to use with its ability to provide heat or cool your pains. Feeling stiff? Use our pillow (hot or cold) to provide relief to your strains and pains! PROTECTIVE & WASHABLE PILLOW COVER: Our heat pillow is made with high-quality products ensuring your safety at all times. Our microwavable heat pillow is protected by a thick fleece covering providing insulation while protecting your skin. Your safety is our first priority! REUSABLE & EASY-TO-CLEAN: Anti-pill fleece cover is soft and protects your skin while allowing the heat to soothe your tired and aching muscles and joints. To reuse your Sunny Bay Heating Neck Pillow, simply hand wash or machine wash the cover and tumble or air dry. Do not wash the bladder that is filled with seeds.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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