STRO STRO Portable Reusable Metal Straw with Travel Case & Built-in Cleaning Brush, Stainless Steel Straws Drinking Straw for 20 and 30 oz Tumblers, Cans, Bottles, Cups
STRO STRO Portable Reusable Metal Straw with Travel Case & Built-in Cleaning Brush, Stainless Steel Straws Drinking Straw for 20 and 30 oz Tumblers, Cans, Bottles, Cups
STRO STRO Portable Reusable Metal Straw with Travel Case & Built-in Cleaning Brush, Stainless Steel Straws Drinking Straw for 20 and 30 oz Tumblers, Cans, Bottles, Cups
- YOUR GREENER FUTURE: Billions of single-use plastics--like drinking straws--end up in our oceans and landfills on a yearly basis. The STRO reusable travel drinking straw with case is the earth friendly sustainable product you've been looking for to help reach a zero waste future.
- HOLDER WITH BUILT-IN BRUSHES: The patent-pending straw holder has built in straw brushes so your portable collapsible and foldable straw can be cleaned under running water virtually anywhere. A separate straw cleaner brush is also included in the package so you can conduct a more thorough cleaning at home.
- THE ULTIMATE TRAVEL STRAW: This BPA free straw is not only an environmentally friendly product, you can carry it anywhere on your keychain, belt, or bag. This portable straw with carry case is a must have for camping or office lunches. Say no to single-use plastics.
- SUPREME VERSATILITY: The STRO stainless steel reusable straw is 7.8" tall, making it the perfect straw for stainless steel tumblers, plastic tumblers, smoothies, iced coffee, milkshakes. Say goodbye to flimsy silicone straws, paper straws, glass straws, and disposable plastic straws.
- DURABLE AND PORTABLE: The STRO collapsible reusable drinking straw is not only dishwasher safe, the premium stainless steel tips give you a cool, smooth sip every time. It works fabulously well with virtually every can, bottle, or cup we threw at it.
- PACKAGE CONTENTS: The STRO holder is just about 3"x1.5"x.6" and the straw itself is 7.8"x.25"x.25" fully assembled. You also get a mini nylon brush in the package for deeper cleans at home. We're so confident you'll love your STRO that you can return it if you're not completely satisfied.
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At long last, the straw revolution is upon us. It's no exaggeration to say that billions of plastic straws fill the world's landfills and oceans on an almost yearly basis! The average consumer can use thousands of plastic straws each year. World governments are finally realizing the long-term impact all this waste is having on our environment and on our sea life. Some countries have already banned plastic bags and plastic straws. Even more forward-looking legislation is on the way, thankfully. One simple change in daily habits--like using a reusable straw in place of plastic straws--can have a profound impact on our collective global outlook. Our goal with the STRO Straw was to create an effective, durable, and easy-to-use stainless steel straw that could discretely attach to your keychain, belt, or bag and be there whenever you drink your favorite soft drink or frozen coffee beverage. We've tried it with cola cans, coffee drinks, fast-food cups--you name it. The premium stainless steel tips give you a cool, smooth sip every time. The 7.8" tall STRO straw works fabulously well with virtually every can, bottle, or cup we threw at it. It's tall enough to mimic and replace most of the popular plastic straws you find in restaurants today. Next time the cashier or wait staff asks you if you want a straw, you can politely decline because you'll have the smoothest sipping reusable straw already at your side. Paper straws start to wilt within minutes of use. Silicone or rubber straws are flimsy and aren't the most premium way to sip, to be honest. And no one wants to carry around those rigid full-sized stainless steel straws. We're all used to the single-use plastic straws from years of habit, but it's time to collectively move on from those. Let's talk about cleaning. No one wants to carry around brushes with them everywhere they go so we built in squeegee style brushes where the straws go so you can more effectively rinse each straw part along with the holder itself under running water whenever you get to a sink. It's a game-changer. We have also gone the extra step of including a mini nylon brush that you can keep at home for a more comprehensive deep cleaning of all the parts. The STRO and SPORQ are both made from high-quality, BPA-free materials. The STRO straw is ultra compact (about 3"x1.5"x.6" in holder) and looks discrete enough to blend in on any keychain, bag, or belt buckle. It even slides right into your front pocket with ease. You may even forget it's there until you're ready for a drink, that is! We know there are other reusable straw alternatives out there and we absolutely love that this market is growing because, frankly, it's long overdue. We've found that many other reusable straws are either too bulky to carry around, too flimsy to sip straight, or too aesthetically unappealing. Paper straws are also growing in popularity, which is great, though they turn to mush unless you finish your drink within a few minutes of use. With the STRO straw, we set out to deliver an answer to all these problems.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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