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Steve's Real Food Freeze-Dried Raw Food Diet for Dogs and Cats, 2-Pack, Turkey Recipe, 1.25 lbs in Each Bag, Made in The USA, Pour and Serve Nuggets, Grass Fed & Free Range

  • WHOLESOME INGREDIENTS - In order to provide your pets with a naturally healthy diet we source clean, whole foods from trusted farms that are committed to the quality of foods they produce. Steve's Real Food Diets are 100% complete and balanced and does not need to be mixed with any other food to be served you your pets. Our complete and balanced turkey diet for dogs and cats are made from vegetarian fed meats, no added antibiotics or hormones
  • RAW ON THE GO - Steve's Real Food Freeze Dried Raw Diets are easy to re-hydrate and serve. To make the rehydration process easy, we have made our freeze dried foods soft and easy to crumble. This allows the food to absorb water in as little as 10 minutes
  • ENVIRONMENTALLY SUSTAINABLE & MADE IN THE USA - Steve's Real Food is committed to leading the pet food industry by employing the highest quality manufacturing standards with minimal impact on the earth, made proudly in the USA
  • VEGETARIAN FED, FREE RANGE TURKEY - The Steve's Turkey Diet is an excellent source of nutritionally dense protein and is easily digestible. Added watermelon provides increased levels of Lycopene; a powerful antioxidant that neutralizes free radicals--specifically those derived from oxygen.
  • GREAT AS A TOPPER - While it can served as a meal on it's own, you can crumble over your pet's meal to add a nutritional/flavorful boost. Great for those picky eaters
Brand: Steve's Real Food
Size: 1.25 Pound (Pack of 2)
Manufacturer: Steve's Real Food
Part Number: DFMFZ1H
Product Dimensions: 11.0 x 11.5 x 5.0 inches; 2.69 pounds
Isin: IGJ5TOFLRNK8

$180.11

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Steve's Real Food Freeze-Dried Raw Food Diet for Dogs and Cats, 2-Pack, Turkey Recipe, 1.25 lbs in Each Bag, Made in The USA, Pour and Serve Nuggets, Grass Fed & Free Range

Steve's Real Food Freeze-Dried Raw Food Diet for Dogs and Cats, 2-Pack, Turke...

$180.11

Steve’s Real Food was the first pet food company to make feeding raw pet food convenient and easy. Today, Steve’s Real Food‘s tater-tot sized nuggets allow you as a pet parent to simply pour and serve. You don’t have to defrost it overnight, you don’t have to cut up raw meat, and you don’t have to mix it with anything. It is 100% complete and balanced, made from only the most superior ingredients on the market. We are so proud of the ingredients we use that we gladly share who we buy from so you can have the same level of confidence as we do. Since its inception, Steve’s has focused on getting more dogs and cats to eat raw food. We keep our overhead low to keep costs down and focus on making every product convenient and simple. From our complete diets to our daily supplements, Steve’s is doing everything we can to make it easier and more affordable to provide raw nutrition for your pets. In order to provide your pets with a naturally healthy diet, we source clean, whole foods from trusted farms that are committed to the quality of foods they produce. We focus on superfoods such as coconut oil, kelp, and seeds to make each bite rich in micro-nutrients, vitamins, and enzymes. We also follow the biologically appropriate raw food model and use an 80:20 ratio of meat-to- produce to ensure that your pets are getting a nutritionally balanced diet that is easy to digest.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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