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Soozier Sissy Squat Machine Hip Thrust Machine with Push Up Stand, Black

Brand: Soozier
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Soozier Sissy Squat Machine Hip Thrust Machine with Push Up Stand, Black

Brand: Soozier
us listing
  • - 24H Dispatch
  • - Free Shipping
  • - 30 Days Return Policy

Features
  • ● Deep sissy squat equipment targets quads and glutes for strength enhancement
    ● Hip thrust improves posterior chain power, enhancing athletic performance
    ● Forward lunge tones legs increase core stability and balance
    ● Glute bridge elevates hip mobility and buttock firmness
    ● Push-up stand enhances upper body strength and posture
    ● Adjustable calf and ankle pads suit various user heights and exercises
    ● Foldable squat assist machine ensures easy storage and space efficiency
Specification
  • Transform your lower body workouts with the Soozier hip thrust machine at home! Master deep squats, hip thrusts, and lunges while enjoying the versatility of 7 calf pad heights and four ankle positions. Plus, this glute workout equipment folds away for easy storage! Great for a glute workout and squat routine right at home.

  • ● Color: Black
    ● Materials: Steel, EVA
    ● Overall Dimensions: 52.4" L x 19.7" W x 19.3" H
    ● Folded Dimensions: 39.4" L x 19.7" W x 17.7" H
    ● Calf Pad Dimensions: 15.7" L x 7.9" W x 17.7" -22" H
    ● Sit Pad Size: 13.6" L x 5.1" W x 5.9" H
    ● Weight Capacity: 265 lbs.
    ● Item Label: A91-381V00BK
About us

We are committed to offering our customers value-oriented items in Outdoor & Patio, Home Goods,Health & Beauty,Sporting Goods,Pet Supplies,Toys & Hobbies. We are always looking tobring new innovative items to our catalog so contact our Customer Service department with any suggestions you may have!

Our Customer Service Department is open 5 days a week (Monday - Friday) from 8:00 am PST to 4:30 pm PST to serve you!

For a quick and easy answer to any of your questions you can contact us through the eBay Messaging system using the "Ask a Question" feature.

Payment

We gladly accept PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal.

If payment is made by eCheck we will hold your shipment until the eCheck has cleared.

Payment is required to be made within 7 days of ordering to avoid a UPI case.

Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.

Shipping

We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (i.e.- Puerto Rico), PO boxes, or APO/FPO addresses.

With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your orderyou can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery ( drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

Please double check the delivery address prior to orderingto ensure your package reaches its intended location. We can only ship your order to the PayPal verified address given to us at the time you checkout. If you contact us with a change of address and we haven't processed the order yet, we can make the change. If the order has already been processed and is on the FedEx truck (even though the order doesn't show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on https://www.fedex.com/us/delivery/ , and you will be able to redirect your package(s).

Terms

FAQs

1. I just purchased an item from you, when will it ship?

If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day

2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong?

Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance.

3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO?

At this time we only offer shipping to a physical street address located in the 48 continental states.

4. Aosom's Cancellation Policy

We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

Returns

Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

We accept returned items within 30 days of purchase for any reason and some of our products accept free returns. Please message us for an RMA (Return Merchandize Authorization) from the marketplace you purchased our product. Please do not ship back without an RMA, because the return could get lost or not accepted as unauthorized.

There are no restocking fees for all returned items. If the item is defective or damaged, and we have chosen to have the item returned after seeing the pictures, we will issue return shipping at our expense no matter it's a free return item or not.

For items that are defective or damaged, Aosom may require pictures to help us determine the appropriate next step, which may be replacement parts, or a replacement unit. In this day and age, we understand people's time is valuable, so supplying pictures when you message us will help us assist you faster. Depending on the damage, there are times when we can use the pictures as the actual return, thereby eliminating the time and hassle of packaging up the product and returning it to us for an exchange or refund.

Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.

  • We are committed to offering our customers value-oriented items in Outdoor & Patio, Home Goods,Health & Beauty,Sporting Goods,Pet Supplies,Toys & Hobbies. We are always looking tobring new innovative items to our catalog so contact our Customer Service department with any suggestions you may have!

    Our Customer Service Department is open 5 days a week (Monday - Friday) from 8:00 am PST to 4:30 pm PST to serve you!

    For a quick and easy answer to any of your questions you can contact us through the eBay Messaging system using the "Ask a Question" feature.

  • We gladly accept PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal.

    If payment is made by eCheck we will hold your shipment until the eCheck has cleared.

    Payment is required to be made within 7 days of ordering to avoid a UPI case.

    Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.

  • We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (i.e.- Puerto Rico), PO boxes, or APO/FPO addresses.

    With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your orderyou can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery ( drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

    Please double check the delivery address prior to orderingto ensure your package reaches its intended location. We can only ship your order to the PayPal verified address given to us at the time you checkout. If you contact us with a change of address and we haven't processed the order yet, we can make the change. If the order has already been processed and is on the FedEx truck (even though the order doesn't show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on https://www.fedex.com/us/delivery/ , and you will be able to redirect your package(s).

  • FAQs

    1. I just purchased an item from you, when will it ship?

    If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day

    2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong?

    Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance.

    3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO?

    At this time we only offer shipping to a physical street address located in the 48 continental states.

    4. Aosom's Cancellation Policy

    We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

    If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

  • Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

    We accept returned items within 30 days of purchase for any reason and some of our products accept free returns. Please message us for an RMA (Return Merchandize Authorization) from the marketplace you purchased our product. Please do not ship back without an RMA, because the return could get lost or not accepted as unauthorized.

    There are no restocking fees for all returned items. If the item is defective or damaged, and we have chosen to have the item returned after seeing the pictures, we will issue return shipping at our expense no matter it's a free return item or not.

    For items that are defective or damaged, Aosom may require pictures to help us determine the appropriate next step, which may be replacement parts, or a replacement unit. In this day and age, we understand people's time is valuable, so supplying pictures when you message us will help us assist you faster. Depending on the damage, there are times when we can use the pictures as the actual return, thereby eliminating the time and hassle of packaging up the product and returning it to us for an exchange or refund.

    Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.

Brand: Soozier
Isin: IK3CN5GAGRX1

$250.43

  • Free shipping in US

  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

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Soozier Sissy Squat Machine Hip Thrust Machine with Push Up Stand, Black

Soozier Sissy Squat Machine Hip Thrust Machine with Push Up Stand, Black

$250.43

us listing
  • - 24H Dispatch
  • - Free Shipping
  • - 30 Days Return Policy

Features
  • ● Deep sissy squat equipment targets quads and glutes for strength enhancement
    ● Hip thrust improves posterior chain power, enhancing athletic performance
    ● Forward lunge tones legs increase core stability and balance
    ● Glute bridge elevates hip mobility and buttock firmness
    ● Push-up stand enhances upper body strength and posture
    ● Adjustable calf and ankle pads suit various user heights and exercises
    ● Foldable squat assist machine ensures easy storage and space efficiency
Specification
  • Transform your lower body workouts with the Soozier hip thrust machine at home! Master deep squats, hip thrusts, and lunges while enjoying the versatility of 7 calf pad heights and four ankle positions. Plus, this glute workout equipment folds away for easy storage! Great for a glute workout and squat routine right at home.

  • ● Color: Black
    ● Materials: Steel, EVA
    ● Overall Dimensions: 52.4" L x 19.7" W x 19.3" H
    ● Folded Dimensions: 39.4" L x 19.7" W x 17.7" H
    ● Calf Pad Dimensions: 15.7" L x 7.9" W x 17.7" -22" H
    ● Sit Pad Size: 13.6" L x 5.1" W x 5.9" H
    ● Weight Capacity: 265 lbs.
    ● Item Label: A91-381V00BK
About us

We are committed to offering our customers value-oriented items in Outdoor & Patio, Home Goods,Health & Beauty,Sporting Goods,Pet Supplies,Toys & Hobbies. We are always looking tobring new innovative items to our catalog so contact our Customer Service department with any suggestions you may have!

Our Customer Service Department is open 5 days a week (Monday - Friday) from 8:00 am PST to 4:30 pm PST to serve you!

For a quick and easy answer to any of your questions you can contact us through the eBay Messaging system using the "Ask a Question" feature.

Payment

We gladly accept PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal.

If payment is made by eCheck we will hold your shipment until the eCheck has cleared.

Payment is required to be made within 7 days of ordering to avoid a UPI case.

Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.

Shipping

We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (i.e.- Puerto Rico), PO boxes, or APO/FPO addresses.

With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your orderyou can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery ( drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

Please double check the delivery address prior to orderingto ensure your package reaches its intended location. We can only ship your order to the PayPal verified address given to us at the time you checkout. If you contact us with a change of address and we haven't processed the order yet, we can make the change. If the order has already been processed and is on the FedEx truck (even though the order doesn't show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on https://www.fedex.com/us/delivery/ , and you will be able to redirect your package(s).

Terms

FAQs

1. I just purchased an item from you, when will it ship?

If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day

2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong?

Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance.

3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO?

At this time we only offer shipping to a physical street address located in the 48 continental states.

4. Aosom's Cancellation Policy

We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

Returns

Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

We accept returned items within 30 days of purchase for any reason and some of our products accept free returns. Please message us for an RMA (Return Merchandize Authorization) from the marketplace you purchased our product. Please do not ship back without an RMA, because the return could get lost or not accepted as unauthorized.

There are no restocking fees for all returned items. If the item is defective or damaged, and we have chosen to have the item returned after seeing the pictures, we will issue return shipping at our expense no matter it's a free return item or not.

For items that are defective or damaged, Aosom may require pictures to help us determine the appropriate next step, which may be replacement parts, or a replacement unit. In this day and age, we understand people's time is valuable, so supplying pictures when you message us will help us assist you faster. Depending on the damage, there are times when we can use the pictures as the actual return, thereby eliminating the time and hassle of packaging up the product and returning it to us for an exchange or refund.

Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.

  • We are committed to offering our customers value-oriented items in Outdoor & Patio, Home Goods,Health & Beauty,Sporting Goods,Pet Supplies,Toys & Hobbies. We are always looking tobring new innovative items to our catalog so contact our Customer Service department with any suggestions you may have!

    Our Customer Service Department is open 5 days a week (Monday - Friday) from 8:00 am PST to 4:30 pm PST to serve you!

    For a quick and easy answer to any of your questions you can contact us through the eBay Messaging system using the "Ask a Question" feature.

  • We gladly accept PayPal, Visa, MasterCard, Amex, Discover and eChecks via PayPal.

    If payment is made by eCheck we will hold your shipment until the eCheck has cleared.

    Payment is required to be made within 7 days of ordering to avoid a UPI case.

    Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we must ship to.

  • We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (i.e.- Puerto Rico), PO boxes, or APO/FPO addresses.

    With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your orderyou can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery ( drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

    Please double check the delivery address prior to orderingto ensure your package reaches its intended location. We can only ship your order to the PayPal verified address given to us at the time you checkout. If you contact us with a change of address and we haven't processed the order yet, we can make the change. If the order has already been processed and is on the FedEx truck (even though the order doesn't show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on https://www.fedex.com/us/delivery/ , and you will be able to redirect your package(s).

  • FAQs

    1. I just purchased an item from you, when will it ship?

    If purchased by 12:00pm PST on a business day it will more than likely ship the same day, otherwise, it will usually ship the next business day

    2. My item has been marked as shipped and I have a tracking # but it is not showing in FedEx's shipping system, what's wrong?

    Once a label is printed and we have staged your item for FedEx to pick-up from our warehouse it will typically take up to 24 hours for it to show up in FedEx's tracking system. If after 24 hours your shipping information has not been updated, you can contact our Customer Service Department for further assistance.

    3. Can you ship to my country / PO Box / Hawaii / Alaska / Puerto Rico / APO?

    At this time we only offer shipping to a physical street address located in the 48 continental states.

    4. Aosom's Cancellation Policy

    We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

    If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

  • Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

    We accept returned items within 30 days of purchase for any reason and some of our products accept free returns. Please message us for an RMA (Return Merchandize Authorization) from the marketplace you purchased our product. Please do not ship back without an RMA, because the return could get lost or not accepted as unauthorized.

    There are no restocking fees for all returned items. If the item is defective or damaged, and we have chosen to have the item returned after seeing the pictures, we will issue return shipping at our expense no matter it's a free return item or not.

    For items that are defective or damaged, Aosom may require pictures to help us determine the appropriate next step, which may be replacement parts, or a replacement unit. In this day and age, we understand people's time is valuable, so supplying pictures when you message us will help us assist you faster. Depending on the damage, there are times when we can use the pictures as the actual return, thereby eliminating the time and hassle of packaging up the product and returning it to us for an exchange or refund.

    Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.

  • Brand: Soozier
  • Color: Black
  • Usage: Home Use
  • Features: Foldable
  • Material: Steel
  • Item Width: 19.7in
  • Item Height: 19.3in
  • Item Length: 52.4in
  • Item Weight: 33 lb
  • Muscle Group: Legs, Glutes, Abdominal, Arms
  • Sport/Activity: Gym & Training
  • Maximum User Weight: 265 lb
  • Number of Items in Set: 1
  • Type: Squat Machine
  • Model: A91-381V00BK
  • Manufacture: Aosom LLC
  • MPN: USA91-381V00BK0141
  • Item Dimensions: 52.4" L x 19.7" W x 19.3" H
  • Weight Capacity: 265lb
  • Colormap: black
  • UPC: 673986357781

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com

Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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