Smart WiFi Video Doorbell Camera Two Way Call Infrared Motion Detection Night Vision for Home Security
Smart WiFi Video Doorbell Camera Two Way Call Infrared Motion Detection Night Vision for Home Security
Smart WiFi Video Doorbell Camera Two Way Call Infrared Motion Detection Night Vision for Home Security
1、720P HD Night Vision: The doorbell camera can provide real time and clear 720p video. The built in infrared night light can not only automatically adjust according to the ambient brightness, but also intelligently and automatically sense the illumination of the environment and switch to the night vision mode. 2、90 Degree Wide Angle: With a 90 degree wide angle view, Video doorbell camera is very suitable for day and night, allowing your view to cover all angles without missing any details. 3、Two Way Call: The built in microphone and powerful remote connected speakers enable you to communicate clearly with visitors in real time. The notification tone provided can be set in any room to ensure that you are not missing any visitors. 4、Motion Detection: The doorbell camera is equipped with an intelligent mobile sensor, which can intelligently detect the modularity of human movement, and then accurately and instantly push necessary reminder notifications through the APP. 5、Low Power Consumption: With 3600mah rechargeable battery, the doorbell camera has low power consumption, which is more eco friendly and energy saving.
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1、720P HD Night Vision: The doorbell camera can provide real time and clear 720p video. The built in infrared night light can not only automatically adjust according to the ambient brightness, but also intelligently and automatically sense the illumination of the environment and switch to the night vision mode. 2、90 Degree Wide Angle: With a 90 degree wide angle view, Video doorbell camera is very suitable for day and night, allowing your view to cover all angles without missing any details. 3、Two Way Call: The built in microphone and powerful remote connected speakers enable you to communicate clearly with visitors in real time. The notification tone provided can be set in any room to ensure that you are not missing any visitors. 4、Motion Detection: The doorbell camera is equipped with an intelligent mobile sensor, which can intelligently detect the modularity of human movement, and then accurately and instantly push necessary reminder notifications through the APP. 5、Low Power Consumption: With 3600mah rechargeable battery, the doorbell camera has low power consumption, which is more eco friendly and energy saving.
More Information
Item Type: Video Doorbell Camera
Material: ABS PC
Weight: Approx. 343g/12.10oz
Battery: 3600mah lithium battery (shipped with built in lithium battery)
Main Controller: WiFi, BLE SOC single chip
Night Vision: Infrared light compensation, effective distance 6m
Resolution: VGA, 720x1280, 1MP
Intercom: Two way voice intercom with echo cancellation
Voice Change Intercom: Support
Video Recording Mode: Picture, trigger by pressing the bell, and trigger by moving detection
APP: For X Smart Home
Key: Doorbell key, reset key
Charging Interface: Type C interface
Sleep in Power Saving Mode: Sleep without operation for 30s in power saving mode
Lens Angle: 90 Degrees
Storage Mode: Cloud storage (three days of rolling storage as a gift by default)
Power Sensor: Passive infrared body detection probe
Imaging Color: Color
Working Humidity: ≤ 95%
Operating Temperature: - 20-45 ℃
Remote Wake Up: Supports remote wake up and real time viewing in low power long connection mode
Network Mode: Bluetooth network
Indicator Light: Charging indicator light, doorbell button indicator light
Charging Power Supply: DC 5V1A
Call Push Notification: Yes (up to 3s)
Network Protocols: TCP IP, HTTP, TCP, UDP DHCP, DNS, P2P, etc
Product Function Introduction:
Visual Call: When someone rings the doorbell, the mobile phone with the doorbell bound will receive a push notification from the APP and can make a video call with the visitor. The duration of a single call shall not exceed 5 minutes.
Real Time Picture: The device is connected to WiFi for a long time with low power consumption. It can wake up remotely anytime, anywhere, and view the real time picture. It is both a doorbell and a monitor. This function is enabled by default.
Power Saving Mode: In the power saving mode, if there is no operation within 30 seconds, the doorbell will automatically shut down to save power and extend the service time of the device. In this mode, real‑time picture viewing is not available, and the time for receiving APP push may be extended. When the power of the device is less than 10% (inclusive), the power saving mode will be forced on. Please charge the device as soon as possible. You can also actively turn off the real time screen in the APP and turn on the power saving mode.
Night Vision Function: when the light is insufficient, the doorbell will automatically recognize the light and conduct infrared light compensation imaging. The infrared light compensation function is turned on by default and can be turned off in the APP settings.
Mobile Detection: This product can detect the movement of objects within the detection range of infrared sensors, and take photos and push them to the bound mobile client. This function is turned off by default and can be turned on in the APP settings. The sensitivity level and push interval can also be set in the APP. (Avoid infrared interference)
Device Sharing: share the doorbell to others in the APP, and the shared person needs to download the APP to verify login.
(Note: It can be shared with up to 9 friends, but only one person can answer at a time)
Notice
1. The doorbell and Dingdong machine should be as close as possible during pairing.
2. Make sure the door bell has sufficient power.
3. After pairing, the indicator light will turn off automatically.
4. If the doorbell is not pressed within ten seconds, the indicator light of Dingdong machine will go out automatically.
5. If pairing fails or it is necessary to pair again, please repeat the pairing process.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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