Smart Home Hub, Zigbee 3.0, Bluetooth Mesh Smart Wireless Gateway for Home Automation, APP Control, Compatible with Alexa, Google Assistant, Tuya Smart Home Devices
Smart Home Hub, Zigbee 3.0, Bluetooth Mesh Smart Wireless Gateway for Home Automation, APP Control, Compatible with Alexa, Google Assistant, Tuya Smart Home Devices
Smart Home Hub, Zigbee 3.0, Bluetooth Mesh Smart Wireless Gateway for Home Automation, APP Control, Compatible with Alexa, Google Assistant, Tuya Smart Home Devices
Product Overview
- [Multi-Mode Wireless Gateway] This Tuya Smart Home Bridge supports dual protocols of Zigbee and Bluetooth Mesh. The two protocols are interoperable, no matter whether your devices support ZigBee or Bluetooth, you can control them together through the Smart Gateway on the Smart Life app. It is more stable and safer than using wifi system.
- [Unique Features] The gateway supports suspension mounting and has enough small holes on its back to improve internal heat dissipation. Type-c power supplies comply with the latest EU regulations. Proximity, high capacity, high stability, low power consumption, low data rate, more suitable for indoor smart home system self-organizing network, in which the dynamic routing to achieve high reliability, no fear of disconnecting from the Ethernet, a single node to lose the response still exists in the communication capacity.
- [Tuya Cloud Massive Product Code Base] 11000+ products are interconnected, and the cloud service is stable, reliable and low power consumption. Support up to 128 zigbee/bluetooth tuya smart home devices which base on tuya platform and support 2 BLE devices concurrently. For example, you can control multiple ZigBee devices, such as door and window sensors, infrared sensors, converters, lights, smart water leak detector, smart sockets, temperature and humidity sensors, and so on. In addition, it can also easily control Bluetooth protocol smart finger robots and so on.
- [Smart Home Control Center] Supports remote control via mobile app. It will receive signals from sub-devices and upload them to the cloud server. You will be able to view device data in real-time and remotely control its operating state on the app. Configuring multiple devices in a single account can achieve smart scenarios. With a single app, you can easily control your home and pair it with various smart devices and their accessories to make your home smart. You can set various scenarios by exploring scenarios, allowing smart devices in your home to achieve intelligent linkage and meet your various smart life needs.
- [Support voice control] Supports most of the voice speakers on the market, such as Google Home, Alexa, and also SiRi. e.g. you can say 'Google Home, turn off the finger robot in the kitchen', and you can also send a voice command to say: 'Alexa, turn on the ZigBee Valve Controller for Bedroom'.
| Brand: | Jinvocloud |
|---|---|
| Color: | White |
| Manufacturer: | Tuya Cloud Smart |
| Part Number: | JNKTCFY |
| Isin: | IJK7V0EPUN94 |
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Product Overview
- [Multi-Mode Wireless Gateway] This Tuya Smart Home Bridge supports dual protocols of Zigbee and Bluetooth Mesh. The two protocols are interoperable, no matter whether your devices support ZigBee or Bluetooth, you can control them together through the Smart Gateway on the Smart Life app. It is more stable and safer than using wifi system.
- [Unique Features] The gateway supports suspension mounting and has enough small holes on its back to improve internal heat dissipation. Type-c power supplies comply with the latest EU regulations. Proximity, high capacity, high stability, low power consumption, low data rate, more suitable for indoor smart home system self-organizing network, in which the dynamic routing to achieve high reliability, no fear of disconnecting from the Ethernet, a single node to lose the response still exists in the communication capacity.
- [Tuya Cloud Massive Product Code Base] 11000+ products are interconnected, and the cloud service is stable, reliable and low power consumption. Support up to 128 zigbee/bluetooth tuya smart home devices which base on tuya platform and support 2 BLE devices concurrently. For example, you can control multiple ZigBee devices, such as door and window sensors, infrared sensors, converters, lights, smart water leak detector, smart sockets, temperature and humidity sensors, and so on. In addition, it can also easily control Bluetooth protocol smart finger robots and so on.
- [Smart Home Control Center] Supports remote control via mobile app. It will receive signals from sub-devices and upload them to the cloud server. You will be able to view device data in real-time and remotely control its operating state on the app. Configuring multiple devices in a single account can achieve smart scenarios. With a single app, you can easily control your home and pair it with various smart devices and their accessories to make your home smart. You can set various scenarios by exploring scenarios, allowing smart devices in your home to achieve intelligent linkage and meet your various smart life needs.
- [Support voice control] Supports most of the voice speakers on the market, such as Google Home, Alexa, and also SiRi. e.g. you can say 'Google Home, turn off the finger robot in the kitchen', and you can also send a voice command to say: 'Alexa, turn on the ZigBee Valve Controller for Bedroom'.
| Brand: | Jinvocloud |
|---|---|
| Color: | White |
| Manufacturer: | Tuya Cloud Smart |
| Part Number: | JNKTCFY |
| Isin: | IJK7V0EPUN94 |
Jinvocloud multi-mode gateway supports bluetooth, zigbee multi-protocol communication.
Bluetooth Mesh(SIG) and ZigBee communication ensures stable control of 128 devices.
★ Intelligent and complete relationship chain.
Provide a variety of mainstream networking methods to intelligently connect smart devices in your home, so that the ZigBee, Bluetooth devices in your home are interconnected with each other and form a complete home connection with the smart gateway. Then through the corresponding scene settings, easily realize the scene linkage function you need, so that home life is more intelligent and convenient.
★ Tuya cloud service is stable, reliable, low power consumption, and provides 11000+ products interconnection.
This multi-mode smart gateway can control various ZigBee devices, such as door and window sensors, motion sensor, temperature and humidity sensor, scene switch controller, smart plug, converter, smart water leak detector. There are also bluetooth enabled smart finger robots, dusk to dawn sensors, and more.
★ Support cell phone APP remote control
One APP, easy to control your home. The smart gateway will receive signals from the sub-devices and upload them to the cloud server, so you can view the device data in real time on the APP and remotely control their operation status.
★ Support voice control
Compatible with mainstream smart speakers on the market, such as Google Home, Alexa and so on. Realize device control and scene linkage by speaking your commands.
★ Simple installation, no network distribution
Adopting dynamic routing, high reliability, no fear of disconnecting from Ethernet, individual nodes lose response still exist communication ability.
*With smart life APP, intelligent linkage of various smart devices at home, wireless remote control of your smart devices under the same interface, more convenient, to realize the true meaning of intelligence.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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