SALUA Hot Eye Mask, USB Rechargeable Eye Mask, Cordless, Stress Free, Relaxed, Cute, Silk, Forest Green
SALUA Hot Eye Mask, USB Rechargeable Eye Mask, Cordless, Stress Free, Relaxed, Cute, Silk, Forest Green
SALUA Hot Eye Mask, USB Rechargeable Eye Mask, Cordless, Stress Free, Relaxed, Cute, Silk, Forest Green
- Easy to use, cordless and stress-free: This hot eye mask is perfect for sleeping well and eye fatigue. In fact, about 90% of the hot eye masks come with a cord, so you can be frustrated with "cords" and "heavy...". Salua's Cordless Hot Eye Mask was developed in response to those problems. Not only is it stress-free, but it uses a thin heater that is extremely lightweight at 2.5 oz (74 g). You can relax without any unnecessary irritation
- Convenient and Economical USB Rechargeable: The Salua's hot eye mask USB is convenient and rechargeable. Full charge takes about 2 hours. One charge can be used approximately 2 times in high temperature mode and 3 times in low temperature. It is very economical, because it can be charged and reused. Designed to be comfortable to wear, the USB port is designed not to hit the front and face. Enjoy the smooth and fluffy texture that gently envelops your skin
- (2 Temperature Adjustment & Auto Off Timer) In response to those concerns about "It is difficult to adjust the temperature with a remote controller..." the Salua's eye mask rechargeable is simple. You can easily adjust the temperature with one power button on the main unit. Two adjustment modes: "High Temperature" and "Low". The high temperature mode can be heated to a depth of about 10 minutes after use at a core temperature of 38 to 50 degrees. In addition, it has an auto-off timer that automatically turns off after 30 minutes. You don't have to worry about forgetting to turn it off even when you sleep and relax your mind and body comfortably
- (100% Smooth Silk for Comfortable Year Round) The surface of the eye mask is made of 100% premium silk that is gentle on the skin and does not get stuffy. Luxurious and rich feel. Keeps you warm in the winter and cool in the summer! This cordless eye mask is easy to use regardless of the season. It fits gently around the eyes so it is thin and firm against light blocking. Perfect for taking a break when you are concerned about napping naps or eye fatigue. By using it as an eye mask without warming it up, it provides high light blocking properties, supporting you a good night's sleep
- Practical and highly functional. Comes with a washable eye mask cover. Can be washed anytime, always clean. Comes with a nice storage so you can carry it with you when traveling or sleepovers. With an elastic band that fits comfortably around your head and an adjustable adjuster for easy adjustment. We want you to bring you blissful moments to your heart... Salua Hot-Eye Mask has been dedicated to providing hygiene, functionality, and comfort
- Precautions for Use: Please refrain from using this product. If you are unsure about using it, please consult a physician. People with facial neurology disorders, skin sensory disorders, allergies, skin diseases, and eczema skin irritations, those with sensitive skin; those who have embedding facial surgery such as fractures, orthopedic facial surgeries; Infants, children, seniors, and other people who cannot be aware of heat due to traffic accidents, etc. (Lacic hands. Consult your physician immediately after surgery. ● Pregnancy and nursing. *This is an important period of time when you are prone to changes in your physical condition during premenstrual period, pregnancy, and nursing. We suggest you refrain from purchasing
- Product Warranty: The warranty period is 3 months from the date of your order. Only when purchased or used in Japan. If you have any problems or defects, please contact our customer service
| Brand: | Salua |
|---|---|
| Size: | ワンサイズ |
| Color: | Green (Forest Green) |
| Manufacturer: | SALUA |
| Part Number: | 71XY4PB |
| Material Type: | Silk |
| Isin: | ICF8VP5KYO6U |
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Hot Eye Mask
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
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Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
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