DIY Conversion/Bike Dog Carrier Package (Crate NOT Included) Padded Liner is 2 Sizes in One + 4 Point Safety Harness & Heavy Duty Fasteners Holds Pets 20lb+ for Safe Pet Bicycle Travel
DIY Conversion/Bike Dog Carrier Package (Crate NOT Included) Padded Liner is 2 Sizes in One + 4 Point Safety Harness & Heavy Duty Fasteners Holds Pets 20lb+ for Safe Pet Bicycle Travel
DIY Conversion/Bike Dog Carrier Package (Crate NOT Included) Padded Liner is 2 Sizes in One + 4 Point Safety Harness & Heavy Duty Fasteners Holds Pets 20lb+ for Safe Pet Bicycle Travel
- ✅SAFELY SUPPORTS PETS UP TO 45LBS –Designed because not every dog or pet is able to be tossed into a flimsy bike handlebar basket or backpack, that is why we made sure that all furry shapes and sizes can be included in the fun from 15lbs to 45lbs (be sure to check the max load for your front or rear rack).
- ✅2 SIZES IN ONE + FRONT OR REAR MOUNTING - For more choices to our customers the CrateMate can be mounted on either the front or rear bike rack. Make sure to check the max load for the rack and be sure your pet does not exceed the max load limits. Understand that a heavier pet shifting its weight in the front may cause an unstable and unsafe riding experience. We recommend any pets over 20lbs that the owners choose a rear mounted system.
- ✅WATER-RESISTANT WASHABLE & CUSTOM-BUILT CUSHION - Cleanup is a breeze with CrateMates’ water-resistant soft contour cushion and design. Simply use soap and water on a damp washcloth or paper towel wipe clean and let air dry. Our patent pending CrateMate seat cushion can fit all standard 12x12x12 or 12x12x18 size crates. NOTE: crate & bike rack not included
- ✅4 POINT UNIVERSAL HARNESS- Safety first! With our custom made adjustable one size fits all four-point safety harness you can rest assured that your pet will be safe and secure on your adventures. NOTE: Don’t over tighten the harness, this harness is not intended to strap down your pet but to eliminate the possibility of an accident. The harness was designed to create slack giving your pet the ability to move about and be curious without constraint but with no chance of falling out.
- ✅NO TOOLS REQUIRED FOR ASSEMBLY - With our customer in mind RuffLyfes’ CrateMate Pet Carrier Package does not require any tools to assemble and comes with an easy to follow instruction manual to safely secure your CrateMate cushion and harness to your specified crate along with our heavy duty crate fasteners which will safely secure your crate to the front or rear rack. NOTE: Crate & bike rack not included - bike dog basket, bike dog cart, biking with your dog, safe bike dog basket
| Brand: | RuffLyfe |
|---|---|
| Size: | Medium |
| Color: | Light Grey |
| Manufacturer: | Sondosco |
| Part Number: | WJF65MJ |
| Material Type: | Nylon |
| Product Dimensions: | 2.52 x 12.28 x 17.83 inches; 1.61 pounds |
| Isin: | IJPFNUASOD8P |
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CrateMate was designed in NYC by an avid dog lover and bike riding enthusiast with only one thing in mind...How can I share one of my favorite passtimes with my best furry friend? It was then that RuffLyfe CrateMate attachment and accessories package was born.
Is your loving pet like ours and hates being left behind on your bicycle adventures? Do you wish there was a way to take your pets with you but they're too big for the flimsy baskets, backpacks and slings hurt your back and you simply don't want the hassle of a bulky bike trailer? Have you been searching for a stable and trusted product for your biking pet travels but you can't find a solution that can hold your pets weight safely? If you answered yes to any of these questions then you'll LOVE how easy and fun the CrateMate is for you and your pet! Because hanging out with your best friend shouldn't put a strain on you or your wallet.
This product includes: 1. Custom water-resistant seat cushion 2. Custom 4-point universal adjustable safety pet harness 3. 20 heavy duty (120lb tension) nylon crate fasteners for securing crate to bike rack This product DOES NOT include: Standard Crate or front or rear bike rack.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
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Dover Plains, NY 12522
United States
Customer Support
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