Rosewood Pet Urn-Tree of Life Cremation Urn-Hand Carved Wooden Urn for Pets-Keepsake Pet Urns for Dog and Cats (Extra Large-Personalized)
Rosewood Pet Urn-Tree of Life Cremation Urn-Hand Carved Wooden Urn for Pets-Keepsake Pet Urns for Dog and Cats (Extra Large-Personalized)
Rosewood Pet Urn-Tree of Life Cremation Urn-Hand Carved Wooden Urn for Pets-Keepsake Pet Urns for Dog and Cats (Extra Large-Personalized)
- HAND CRAFTED ROSEWOOD CREMATION URN: This 100% rosewood cremation urn for human ashes or pet cremation urn is hand carved from natural rosewood.
- PERSONALIZATION: This custom urn for human or pet ashes/box urn can be personalized for an additional fee. Brass or Silver plates available. Choose from Standard or Script font, Up to 3 lines of text, may add heart or paw print character as well.
- SIZING: 1 cubic inch = 1 lb. For example, if your pet or loved one is 25 lbs, you will need a cremation urn to hold up to 25 cubic inches. When in doubt, size up.
- BUDGET FRIENDLY: This eco friendly budget conscious pet urn or urn for human ashes is the perfect way to memorialize your loved one or pet without breaking the bank.
- SOLID AND DURABLE: Slide out bottom base provides a secure enclosure to ensure the contents inside are safe and secure
| Brand: | Chateau Urns |
|---|---|
| Size: | Extra Large-Personalized |
| Color: | Rosewood |
| Manufacturer: | Chateau Urns |
| Part Number: | SLW5DM2 |
| Material Type: | Rosewood |
| Isin: | IVMYL23ZTYDQ |
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The Rosewood Pet Urn-Tree of Life wood cremation pet urn are handcrafted from real rosewood. The hand crafting allows for individuality to show through each cremation urn as no two urns are the same. The bottom features a slide out base with a secure closure to ensure the contents are safe inside. This cremation urn can also be personalized for an additional fee. Brass or silver plates available. Plates are placed separately inside the packaging so you can choose where you would like the plate to be placed. If you would like the plate to be attached, please let us know. All urns with the plate attached will not be able to be returned and are non-refundable. Personalization of this urn can also include a paw print or heart character. IF YOU WOULD LIKE PERSONALIZATION, PLEASE MAKE SURE YOU SELECT THE "SIZE-PERSONALIZED" OPTION WHEN PURCHASING. PERSONALIZATION DOES REQUIRE AN ADDITIONAL FEE. For example, if wanting personalization and you need a Size Small. Please select, "Small-Personalized" when purchasing. We offer a variety of sizes (please see size guide in images or see below): ROSEWOOD PET URN SIZE GUIDE 1 lb = 1 cubic inch (If your pet was 30 lbs., you will need a cremation urn to hold up to 30 cubic inches) Size Small (holds 10 cubic inches): 5"H x 3"W x 2"D Medium (holds 30 cubic inches) 6” H x 4”W x 2.75”D Large: (holds 70 cubic inches) 7” H x 5”W x 3.75”D Extra Large: (holds 210 cubic inches) 9.5”H x 6.5”W x 5”D IMPORTANT: Please note that due to these pet urns being crafted by real wood, there could be differences based on color, tone and grain pattern. Wood variations are caused by nature and offer the uniqueness to this urn. Due to the natural product, we cannot offer returns based on the coloring of the product. All of the cremation urns will be very similar but may not be exact to the photo shown.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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