Risinglink Power Failure Alarm, Power Failure Detector, with Email, Text Message, and Audio Alerts(2nd Generation)
Risinglink Power Failure Alarm, Power Failure Detector, with Email, Text Message, and Audio Alerts(2nd Generation)
Risinglink Power Failure Alarm, Power Failure Detector, with Email, Text Message, and Audio Alerts(2nd Generation)
- Easy Setup: Say goodbye to cumbersome hubs and apps. Simply connect the device to your Wi-Fi and enjoy uninterrupted monitoring without any monthly fees or subscriptions. (Note: Only 2.4GHz WiFi supported. However, most WiFi routers nowadays could support both 2.4 and 5 GHz.)
- Prompt Detection: Our device identifies power outage within 3 seconds and alerts you instantly. Experience faster responsiveness than many competitors that require much longer to recognize a power outage. Be in the know of even short power interruptions, enabling you to act preventively.
- Enhanced Alert Reliability: Risinglink allows you to register 2 phone numbers and 4 email addresses per device. Be cautious of competitors claiming to support multiple phones; they actually restrict you to just a single phone number for the direct text alert and rely on potentially unreliable Email-to-SMS services for the 2nd phone. If you and an additional contact, such as your spouse or coworker, both need to receive timely and reliable text alerts, Risinglink is the right choice for you!
- Optimized Text Alerts: We believe in timely alerts. Unlike competitors who impose intervals or monthly caps on direct text alerts, Risinglink ensures you receive every text alert promptly. If your outlet experiences multiple trips in a short period, other systems might only send the initial text alerts, potentially delaying or missing the most critical last power outage alert. With Risinglink, there are no such hidden limitations, ensuring you stay fully informed.
- Comprehensive Notifications: Not just power outages! Receive alerts for power restoration, low battery, and device offline (Wi-Fi loss). Unlike some brands that only inform about power status, our device ensures you're never in the dark about battery health or device connectivity.
- Audible Security: An 85dB alarm sounds during power failures, independent of Wi-Fi. If you prefer a quieter environment, this feature can be disabled during setup.
- Durable Backup Battery: Our device is built with an internal backup battery designed to last over 5 years, considering average power outages and maintaining a stable wifi connection. When not relying on the backup, the device seamlessly draws power from the A/C outlet it monitors.
- Optimal Performance Note: Our device is engineered to promptly keep you informed. To achieve this, it requires just a few seconds of active Wi-Fi and internet connection after a power loss to dispatch alerts.
| Brand: | Risinglink |
|---|---|
| Color: | White |
| Manufacturer: | Risinglink |
| Part Number: | XJZ77BV |
| Isin: | IRPER0JA1I8J |
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GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
This device is used to monitor GFCI or outlet power failure. It is powered by a USB charger, with an internal backup battery(included). It monitors the power 24/7 and sends out the alert through Wi-Fi. Only 2.4GHz WiFi is supported.
- If the power is normal, the device will be powered by the USB charger and the green LED will be ON.
- If there is a power failure, the power supply will be switched to the internal battery and the green LED will be OFF. At the same time, a power OFF alert will be sent out to you immediately.
- The 85db buzzer is enabled by default. When the power fails, the buzzer will sound up to 30 seconds before you press the black switch to mute it. The buzzer can be disabled during the device setup if you prefer not to hear the buzzer when power fails.
- Alert/notification via email is unlimited and free permanently.
- 2 cell phones can be registered to each device to receive alerts via text message. We pay for each text message to the cell carrier, and it should be reliable/quick. 300 free text messages come with the purchase, which can cover more than 5 years for most users, and can be renewed for free after 5 years. Only US/Canada phones are supported currently.
- The device cannot send out the power OFF alert (different from the device OFFLINE alert) if your WiFi network or internet service is also down during the power outage, for example when the whole house power outage. In this scenario, you may need a small Uninterruptible Power Supply(UPS) for your WiFi router to maintain WiFi connection and internet service, so that the device can still send you the power OFF alert.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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