Portable Ice Ring, Neck Cooling Tube, Wearable Cooling Neck Cooler, Reusable Cooling Artifact Suitable for Hot Weather, Indoor and Outdoor Workers, Summer Parades and Celebrations, 2pcs (Blue)
Portable Ice Ring, Neck Cooling Tube, Wearable Cooling Neck Cooler, Reusable Cooling Artifact Suitable for Hot Weather, Indoor and Outdoor Workers, Summer Parades and Celebrations, 2pcs (Blue)
Portable Ice Ring, Neck Cooling Tube, Wearable Cooling Neck Cooler, Reusable Cooling Artifact Suitable for Hot Weather, Indoor and Outdoor Workers, Summer Parades and Celebrations, 2pcs (Blue)
- Easy to Use: To enjoy up to 60 minutes of refreshing coolness, simply place the neck ring in the fridge or freezer for 20-30 minutes. Take it out after freezing and place it around your neck. Use multiple neck rings for longer periods of cooling.
- Safety First: The materials we use contains NO harmful chemicals or BPA. The cooling tube is SGS tested to ensure that it is safe for the body, keeping you safe while keeping you cool.
- New Technology: Our neck cooling tube utilizes a property of the Phase Change Material that allows it to freeze at 15°C / 59°F and maintain at that temperature as it melts in order to keep you feeling cool in the hottest of environments.
- Excellent products: All products of couleurs have quality assurance. If you receive any products with quality problems after purchasing the products, we guarantee unconditional return for you. Providing you with quality after-sales service is the core of couleurs's work. couleurs wish you good health.
| Brand: | Couleurs |
|---|---|
| Color: | Blue |
| Manufacturer: | Couleurs |
| Part Number: | 7P56BX4 |
| Material Type: | PVC、PCM |
| Isin: | IOQB5BOHB2GY |
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Reusable Wearable Cooling Neck Band
Neck Cooling Tube
Neck Cooling Tube, Summer Heat Resistant Wearable Cooling Neck Sleeve, Cold Gel Ice Pack, Reusable Neck Cooler for Commuting and Outdoor Activities
We designed this neck cooling tube for adults and children, not only with a solid color and simple design, but also selected the best-looking patterns from hand-painted to obtain a variety of designs, to achieve a variety of use options, so that you can enjoy coolness and mood at the same time.
Our cooling neck ring uses the characteristics of phase change materials to keep you cool using innovative materials originally developed for astronauts; this PCM gel freezes faster than water, can freeze quickly at 28°C/82.4°F, and can keep cool for a longer time. Even when thawed, it still maintains a low temperature, keeping you cool in the hottest environment.
Product Applicable Temperature:
This product is made by directly absorbing heat from the human neck. Try to keep the temperature around 28 degrees Celsius when using it (because the product is not only affected by the wearer's own body temperature, but also by the external environment). This temperature is gentle on the skin, not only helps users avoid frostbite, but also provides a comfortable temperature.
Instructions for use
Quickly freeze in refrigerator, freezer, ice water, cold tap water. (About 10 minutes in ice water, about 20 minutes in the refrigerator) Can be hung around the neck for use, similar to a headband that can also reduce fever. (It can keep you cool for 40 minutes to 2 hours, but the duration depends on the user's body temperature)
Sizes for Everyone
The neck ring is designed to fit people of all sizes and the weight is just right. It fits the neck confidently without any pressure on the neck, spine or body, nor will it cause any subsequent effects during exercise. Safe, non-toxic and easy to carry.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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