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PODOFO Android 11.0 Car Stereo Radio Player GPS Apple CarPlay For Ford Escape 2007-2012

Brand: PODOFO

Description
Tips:

1.Different regions may have different versions, models compatibility table for reference purposes only!

2.Confirm your car's is the same shape with the shape of our products.

3.Different car configurations may have different wiring harnesses plug. Please pay attention to the Harness plug shape in the product picture.

4.If you can not be confirmed, please provide a picture of your car to us, thank you!  


*After payment,the product will be shipped out within 1-3 working days from United States Warehouse.
*Before shipment ,all the functions of the product have tested strictly by our QC,to ensure the product on high quality.
*Any questions of pre-sale,or aftermarket, Any problems please contact us at any time before leaving a negative/neutral feedback and opening the return request,we will reply you within 24 hours. Many thanks to you.


Q:Does it fit my car stereo?

  • A:Could you pls double check your size it's for 9" Internation Size?  If yes,that will be ok.
  • And it need to connect wiring to install it.
  • Take the below size photo on the description for your reference.


Note Please:
  • Please Note That our product is quite fast system, better than most of the same models in the ebay market.
  • We assure you our this Unit's Quality and Warranty , It's the Genuine one .
  • The compatibility table is only for reference, please make sure to verify the installation dimension of your vehicle before purchasing.
  • We are happy to help if you need any further information.
  • Thanks !
    Compatible Vehicles:
    Ford Escape 2007-2012/Ford Kuga 2007-2012/Mazda Tribu 2007-2012




Dask Kit Features:

  •     Designed And Contoured To Match Factory Dashboard
  •     High-Grade ABS Plastic Structure
  •     Factory Style Texture Design
  •     Quick And Easy Installation
  •     Quality Crafted To Factory's Rigid Specification
  •     High Quality, ABS Plastic Molded Connector For The Perfect Fit
  •     Plugs Into The Factory Harness Without Cutting Any Wires
  •     Includes ISO Extention Trim Ring
  •     All Necessary Hardware Included
  •     Showing A Gapless Fit Between The Dash And The Kit

Kit Includes:

  •    1.Radio Housing ×1
       2.Power Cable ×1
       3.lnstallation Tool ×1
       4.Accessories ×1
       5.Canbus ×1
       6.Radio Antenna ×1
       7.RCA Cable ×1

  Note:

  •   1.Vehicle Compatibility Chart May Vary Depending On Vehicle Options, Production Dates, And Install Application. Please Inquire Before Purchase.
  •   2.Wire Harness Does Not Work On Vehicles With Premium Factory Sound System.
  •   3. Wiring Harness Is NOT Compatible With Premium BOSE, Amplified Sound Systems And Onstar.
  •   4. Please Verify Your Vehicle's Original Sound System Specifications Before Purchasing Your Harness.

2022 Latest 9.0 Inch Double Din Android 11 Car Stereo with 2GB RAM and 32GB ROM

  • 2022 Newest 9.0 inch Android 11 Car Stereo with 2GB RAM and 32GB ROM, will update your car easily and bring more fun to the car. It is convenient to download and install apps, such as Spotify, Youtube, and Netflix from the play store after connecting to WiFi, the larger memory allows you to run more apps at the same time without any lagging.
  • Compatible with multi-functions, such as wireless and wired Apple CarPlay, wireless and wired android auto, HiFi, WiFi, Bluetooth, FM, external microphone, video output (full RCA output, support headrest video)

Features:
●HD 9.0''  2.5D Tempered Glass Mirror auto radio  player

●Wireless Carplay: You can choose wired connection or wireless connection to carplay, connect to Apple mobile phone, access mobile phone address book, mail, notification, map navigation, music, video and other information, and realize voice control.
● Wireless Android auto: The Wireless Android auto car system can closely integrate the user's Android phone and player, and realize navigation, make calls, send and receive information, listen to music and other operations through data cable connection;

Wireless Apple CarPlay & Android Auto Connection Steps

  • Pair your phone's Bluetooth with Android 11 car stereo (Original Password: 0000), Bluetooth name (CarBT123)
  • Double din android 11 car radio Bluetooth page will show "phone audio, media audio", paired successfully (Android had unit's hotspot will auto turn on)
  • Auto switch to Zlink APP - Display Carplay/Android Auto interface
  • You can use phone maps, send messages, make or answer phone calls, listen to music, and play videos on this car radio screen when connected. Support Siri voice assistant and gogle assistant

●Built-in GPS Navigation: Users can purchase directly from play store for offline navigation. With wifi connected, Google Maps can be used perfectly, you can go anywhere you want and never get lost again.
●High definition 1080P: Full capacitance touch screen for easy operation, well designed user interface for car only
●Built-in WIFI: Connect to WIFI, and you will find a new world,the most convenient one is the online map.
●Rear camera: support AHD high-definition 720P camera image input,you can switch between CVBS and AHD simply by choosing in the settings(requires optional)
●Hi-Fi function: High fidelity, reproduced sound highly similar to your original sound
●Steering wheel control: Through it you can control the functions you need by steering wheel, more convenient
●Built-in Bluetooth with A2DP/Hands Free/Phone book:Bluetooth hands-free calls,Bluetooth music player,Auto loading phonebooks

Note:

  • 1. If the Bluetooth cannot pair, please try to connect the car stereo wifi with your phone hotspot manually. (Go to Car Setting- Android Car Setting -Network - Hotspot Sharing - turn on Hotspot - Show - Hotspot Name - User up to 6)
  • 2. Delete car radio Bluetooth connection records and try to connect it again

●Driving recorder: You can choose a recorder, and the car has playback, the evidence can be retained(requires optional)
●Double USB adapter input
●Support file manager: Support download, install and delete over thousands of android apps
●Support multilanguage: Support languages, up to 40 national languages
●You can enjoy music from you mobilephone without any cables, and also support USB connetion.
●FM Radio: Online music you can transfer the music to the car stereo by FM to enjoy the original car stereo sound,with 18 preset stations
●Time Setting:You can use the network or GPS to open the date and time automatically, or you can adjust it manually.
●Support external microphone

Specifications
  • System:Android 11
  • Chipset:8227L-DEMO
  • Screen size:9.0''
  • Memory:2GB (RAM)+32GB (ROM)
  • Screen resolution:1024*600
  • Radio chip:MT6625
  • Power output:4*45W
  • Work temperature:-20℃-75℃
  • Steering wheel control function:Support
  • Power amplifier chip:TDA7388
  • Radio Band:FM/RDS
  • Video output:Support
  • Reversing input: AHD/CVBS
  • External microphone: support
  • Split screen: support
  • Maps:Built-in offline maps(requires internet to download data)
  • WIFI:Support
  • USB:Double USB interface
  • Audio format:APE/FLAC/WAV/MP3/WMA etc
  • Video format:MKV/RMVB/AVI/MP4/MDV etc
  • Picture format:PNG/JPEG/JPG/GIF/WBMP/BNP etc
  • Factory setting keyword:8888
  • Language:Chinese/English/French/Italian/Korean/Japanese/Arabic/Spanish/Portuguese/Russian/Turkish/Vietnamese/Hebrew/Polish/German

Package Included:
  • 1 x Car MP5 Player
  • 1 x Power Cable
  • 1 x GPS Antenna
  • 1 x Rear Camera lnput Cable
  • 1 x RCA Cable
  • 2 x USB Cable
  • 2 x Mounting Bracket
  • 4 x Screw
  • 1 x  Instruction manual

Tips:
  • 1.Why can't turn on the car radio ?
  • 1.1Please check the Voltage of car radio:12V
  • 1.2When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.
  • 1.3Replace the same type of insurance to test the car radio.
  • Note: Please must use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine.
  • 2.Why the car radio will show "No Signal" when we reversing?
  • Please check if the camera's line is properly connected to the car radio.
  • Note:The video port of rear camera must insert the "CAMIN" port of car radio.
  • 3.Why does the camera display "!" and "Can't watch video while driving" when I use USB to watch videos?
  • Please turn off the "Video Warning" function in the settings,then will be OK.
  • 4.Why can't search FM?
  • 4.1: No radio antenna inserted;
  • 4.2: Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted;
  • 4.3: The signal of your location is not good. Please go to a better place to test again
  • 4.4: The radio antenna on the car is broken/no effect; please replace the radio antenna and test again.
  • 5.Why can't connect the Bluetooth of car radio?
  • 5.1 Open the phone settings interface, open the Bluetooth in the Bluetooth function, search for Bluetooth devices, find the player's Bluetooth model to be paired; if you need a pairing code, enter 0000; if not, try 1234 or 123456.
  • 5.2 Please try to use another mobile phone to test this function.
  • All methods are correct and still cannot use Bluetooth, Please unplug the plug on the back of the player and plug it in after 3 minute


1. Accept Paypal ,Card and Bank.
2. All major credit cards are accepted through our secure  payment system.
3. We ship to your payment address. Please make sure your penment address is correct before paying.
Please make sure your eBay shipping address is correct for your receiving.
1.We suggest that ask professional to install products and contact us when installing issue happened. We are not responsible for installing or uninstalling.

2.If there is any problem with the product quality, please contact us first before you opened the return, we will try our best to solve all problems for you.

3.The returning item should be in it's original packaging and assure all parts included .

Attention:Any problems please contact us at any time before leaving a negative/neutral feedback and opening the return request. Many thanks to you.
Please contact us in time if any enquriy under any circumstances. We greatly appreciate your positive feedback and we'll do the same to you. We care about our valued customers, and will always try our best to help you, if you have any problems. Working time: GMT+8 / 9:00-18:30 in normal we will reply you in one working day.
Brand: PODOFO
Isin: IK7B6ITJO55J

$254.90

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

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PODOFO Android 11.0 Car Stereo Radio Player GPS Apple CarPlay For Ford Escape 2007-2012

PODOFO Android 11.0 Car Stereo Radio Player GPS Apple CarPlay For Ford Escape...

$254.90

Description
Tips:

1.Different regions may have different versions, models compatibility table for reference purposes only!

2.Confirm your car's is the same shape with the shape of our products.

3.Different car configurations may have different wiring harnesses plug. Please pay attention to the Harness plug shape in the product picture.

4.If you can not be confirmed, please provide a picture of your car to us, thank you!  


*After payment,the product will be shipped out within 1-3 working days from United States Warehouse.
*Before shipment ,all the functions of the product have tested strictly by our QC,to ensure the product on high quality.
*Any questions of pre-sale,or aftermarket, Any problems please contact us at any time before leaving a negative/neutral feedback and opening the return request,we will reply you within 24 hours. Many thanks to you.


Q:Does it fit my car stereo?

  • A:Could you pls double check your size it's for 9" Internation Size?  If yes,that will be ok.
  • And it need to connect wiring to install it.
  • Take the below size photo on the description for your reference.


Note Please:
  • Please Note That our product is quite fast system, better than most of the same models in the ebay market.
  • We assure you our this Unit's Quality and Warranty , It's the Genuine one .
  • The compatibility table is only for reference, please make sure to verify the installation dimension of your vehicle before purchasing.
  • We are happy to help if you need any further information.
  • Thanks !
    Compatible Vehicles:
    Ford Escape 2007-2012/Ford Kuga 2007-2012/Mazda Tribu 2007-2012




Dask Kit Features:

  •     Designed And Contoured To Match Factory Dashboard
  •     High-Grade ABS Plastic Structure
  •     Factory Style Texture Design
  •     Quick And Easy Installation
  •     Quality Crafted To Factory's Rigid Specification
  •     High Quality, ABS Plastic Molded Connector For The Perfect Fit
  •     Plugs Into The Factory Harness Without Cutting Any Wires
  •     Includes ISO Extention Trim Ring
  •     All Necessary Hardware Included
  •     Showing A Gapless Fit Between The Dash And The Kit

Kit Includes:

  •    1.Radio Housing ×1
       2.Power Cable ×1
       3.lnstallation Tool ×1
       4.Accessories ×1
       5.Canbus ×1
       6.Radio Antenna ×1
       7.RCA Cable ×1

  Note:

  •   1.Vehicle Compatibility Chart May Vary Depending On Vehicle Options, Production Dates, And Install Application. Please Inquire Before Purchase.
  •   2.Wire Harness Does Not Work On Vehicles With Premium Factory Sound System.
  •   3. Wiring Harness Is NOT Compatible With Premium BOSE, Amplified Sound Systems And Onstar.
  •   4. Please Verify Your Vehicle's Original Sound System Specifications Before Purchasing Your Harness.

2022 Latest 9.0 Inch Double Din Android 11 Car Stereo with 2GB RAM and 32GB ROM

  • 2022 Newest 9.0 inch Android 11 Car Stereo with 2GB RAM and 32GB ROM, will update your car easily and bring more fun to the car. It is convenient to download and install apps, such as Spotify, Youtube, and Netflix from the play store after connecting to WiFi, the larger memory allows you to run more apps at the same time without any lagging.
  • Compatible with multi-functions, such as wireless and wired Apple CarPlay, wireless and wired android auto, HiFi, WiFi, Bluetooth, FM, external microphone, video output (full RCA output, support headrest video)

Features:
●HD 9.0''  2.5D Tempered Glass Mirror auto radio  player

●Wireless Carplay: You can choose wired connection or wireless connection to carplay, connect to Apple mobile phone, access mobile phone address book, mail, notification, map navigation, music, video and other information, and realize voice control.
● Wireless Android auto: The Wireless Android auto car system can closely integrate the user's Android phone and player, and realize navigation, make calls, send and receive information, listen to music and other operations through data cable connection;

Wireless Apple CarPlay & Android Auto Connection Steps

  • Pair your phone's Bluetooth with Android 11 car stereo (Original Password: 0000), Bluetooth name (CarBT123)
  • Double din android 11 car radio Bluetooth page will show "phone audio, media audio", paired successfully (Android had unit's hotspot will auto turn on)
  • Auto switch to Zlink APP - Display Carplay/Android Auto interface
  • You can use phone maps, send messages, make or answer phone calls, listen to music, and play videos on this car radio screen when connected. Support Siri voice assistant and gogle assistant

●Built-in GPS Navigation: Users can purchase directly from play store for offline navigation. With wifi connected, Google Maps can be used perfectly, you can go anywhere you want and never get lost again.
●High definition 1080P: Full capacitance touch screen for easy operation, well designed user interface for car only
●Built-in WIFI: Connect to WIFI, and you will find a new world,the most convenient one is the online map.
●Rear camera: support AHD high-definition 720P camera image input,you can switch between CVBS and AHD simply by choosing in the settings(requires optional)
●Hi-Fi function: High fidelity, reproduced sound highly similar to your original sound
●Steering wheel control: Through it you can control the functions you need by steering wheel, more convenient
●Built-in Bluetooth with A2DP/Hands Free/Phone book:Bluetooth hands-free calls,Bluetooth music player,Auto loading phonebooks

Note:

  • 1. If the Bluetooth cannot pair, please try to connect the car stereo wifi with your phone hotspot manually. (Go to Car Setting- Android Car Setting -Network - Hotspot Sharing - turn on Hotspot - Show - Hotspot Name - User up to 6)
  • 2. Delete car radio Bluetooth connection records and try to connect it again

●Driving recorder: You can choose a recorder, and the car has playback, the evidence can be retained(requires optional)
●Double USB adapter input
●Support file manager: Support download, install and delete over thousands of android apps
●Support multilanguage: Support languages, up to 40 national languages
●You can enjoy music from you mobilephone without any cables, and also support USB connetion.
●FM Radio: Online music you can transfer the music to the car stereo by FM to enjoy the original car stereo sound,with 18 preset stations
●Time Setting:You can use the network or GPS to open the date and time automatically, or you can adjust it manually.
●Support external microphone

Specifications
  • System:Android 11
  • Chipset:8227L-DEMO
  • Screen size:9.0''
  • Memory:2GB (RAM)+32GB (ROM)
  • Screen resolution:1024*600
  • Radio chip:MT6625
  • Power output:4*45W
  • Work temperature:-20℃-75℃
  • Steering wheel control function:Support
  • Power amplifier chip:TDA7388
  • Radio Band:FM/RDS
  • Video output:Support
  • Reversing input: AHD/CVBS
  • External microphone: support
  • Split screen: support
  • Maps:Built-in offline maps(requires internet to download data)
  • WIFI:Support
  • USB:Double USB interface
  • Audio format:APE/FLAC/WAV/MP3/WMA etc
  • Video format:MKV/RMVB/AVI/MP4/MDV etc
  • Picture format:PNG/JPEG/JPG/GIF/WBMP/BNP etc
  • Factory setting keyword:8888
  • Language:Chinese/English/French/Italian/Korean/Japanese/Arabic/Spanish/Portuguese/Russian/Turkish/Vietnamese/Hebrew/Polish/German

Package Included:
  • 1 x Car MP5 Player
  • 1 x Power Cable
  • 1 x GPS Antenna
  • 1 x Rear Camera lnput Cable
  • 1 x RCA Cable
  • 2 x USB Cable
  • 2 x Mounting Bracket
  • 4 x Screw
  • 1 x  Instruction manual

Tips:
  • 1.Why can't turn on the car radio ?
  • 1.1Please check the Voltage of car radio:12V
  • 1.2When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.
  • 1.3Replace the same type of insurance to test the car radio.
  • Note: Please must use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine.
  • 2.Why the car radio will show "No Signal" when we reversing?
  • Please check if the camera's line is properly connected to the car radio.
  • Note:The video port of rear camera must insert the "CAMIN" port of car radio.
  • 3.Why does the camera display "!" and "Can't watch video while driving" when I use USB to watch videos?
  • Please turn off the "Video Warning" function in the settings,then will be OK.
  • 4.Why can't search FM?
  • 4.1: No radio antenna inserted;
  • 4.2: Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted;
  • 4.3: The signal of your location is not good. Please go to a better place to test again
  • 4.4: The radio antenna on the car is broken/no effect; please replace the radio antenna and test again.
  • 5.Why can't connect the Bluetooth of car radio?
  • 5.1 Open the phone settings interface, open the Bluetooth in the Bluetooth function, search for Bluetooth devices, find the player's Bluetooth model to be paired; if you need a pairing code, enter 0000; if not, try 1234 or 123456.
  • 5.2 Please try to use another mobile phone to test this function.
  • All methods are correct and still cannot use Bluetooth, Please unplug the plug on the back of the player and plug it in after 3 minute


1. Accept Paypal ,Card and Bank.
2. All major credit cards are accepted through our secure  payment system.
3. We ship to your payment address. Please make sure your penment address is correct before paying.
Please make sure your eBay shipping address is correct for your receiving.
1.We suggest that ask professional to install products and contact us when installing issue happened. We are not responsible for installing or uninstalling.

2.If there is any problem with the product quality, please contact us first before you opened the return, we will try our best to solve all problems for you.

3.The returning item should be in it's original packaging and assure all parts included .

Attention:Any problems please contact us at any time before leaving a negative/neutral feedback and opening the return request. Many thanks to you.
Please contact us in time if any enquriy under any circumstances. We greatly appreciate your positive feedback and we'll do the same to you. We care about our valued customers, and will always try our best to help you, if you have any problems. Working time: GMT+8 / 9:00-18:30 in normal we will reply you in one working day.
DataCaciques
  • Screen resolution: 1024*600
  • Power output: 4*45W
  • Steering wheel control function: Support
  • Brand: PODOFO
  • Vintage Car Part: Yes
  • Video output: Support
  • Maps: Built-in offline maps(requires internet to download data)
  • Universal Fitment: Yes
  • Manufacturer Warranty: 1 Year
  • System: Android 11
  • Screen size: 9''
  • Radio chip: MT6625
  • Work temperature: -20℃-75℃
  • Radio Band: FM/RDS
  • Country/Region of Manufacture: China
  • Performance Part: Yes
  • Split screen: support
  • WIFI: Support
  • Manufacturer Part Number: Does Not Apply
  • Vintage Part: Yes
  • Chipset: 8227L-DEMO
  • Memory: 2GB (RAM)+32GB (ROM)
  • UPC: Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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