OXILAM H11 H8 LED Headlight Kit Low Beam Bulb Bright 6500K 60Days Free Return
OXILAM H11 H8 LED Headlight Kit Low Beam Bulb Bright 6500K 60Days Free Return
OXILAM H11 H8 LED Headlight Kit Low Beam Bulb Bright 6500K 60Days Free Return
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OXILAM H11 H8 LED Headlight Kit Low Beam Bulb Bright 6500K 60Days Free Return
Oxilam LED Headlight Combo High Low Beam Bulbs Kit Super White Bright Lamps
Specifications:
Model: H8/H9/H11/16JP
Color: 6500K white
Lamp bead: CSP
Suitable for: Headlamp, High Beam,Low Beam,fog lamp,daytime running light.
Service life: 50,000 hrs
Features:
*Small size
1:1 mini size as original halogen bulbs for higher compatibility and simple installation.
*Superior light type
The light distribution distance is 1mm, and the position of the luminescent point is the same as the original halogen lamp, which does not affect sight of the incoming car.
*High brightness
Oxilam LED headlight features a better performance on brightness, providing further and wider visibility for you to see the deer, wild animals, falling rocks, or other obstacles in advance to ensure safer driving at night.(3-4 times brighter than the original car.)
*Energy-saving
Brighter light output with much less power consumption.
*Simple installation
Our LED headlight bulbs with compact size and non-polarized design can make you install them in minutes.Other modifications are not required.
*EMC
EMC resists electromagnetic interference to provide a safe driving environment.
Packaging include:
LED Headlight Bulbs*2
| Item Specifics | |
|---|---|
| Brand | OXILAM |
| To Fit | Headlight Low Beam Bulb |
| Interchange Part Number | H11 H9 H8 H16 |
| Bulb Color | White |
| Bulb Shape Code | H11/H8/H9/H16 |
| Type | Headlight Kit |
| Color Temperature | White 6500K |
| Number of Bulbs | 2 |
| Manufacturer Warranty | 5 Years |
| Ballast Included | Yes |
| Manufacturer Part Number | OXILAMQ36H11H8 |
| Color | White |
| MPN | OXILAMQ36H11H8 |
| Lumens | 20000LM/per set |
| Bulb Type | LED Headlight Low Beam |
| Lighting Type | Specialty Head Light Bulb |
| Placement on Vehicle | Front, Left, Right |
| Fitment Type | Direct Replacement |
| Lifetime | 50,000hrs |
| Waterproof Rating | IP67 Waterproof |
| Lighting Technology | LED |
| Waterproof Rating | IP67 Waterproof |
FAQ
Why swith to LED?
LEDs not only give your vehicle a clean, modern look but, with proper use, will outlast any halogen bulb and HID bulb! Low energy draw, high lumen output, and instant on/off LED technology out shines stock bulbs in every way.
Which bulbs are used in my vehicle?
Check Sylvania automotive lamp replacemnt guide, you can select the year, make, and model of your vehicle, then select the application you want to replace or upgrade from stock.
What does CAN Bus mean?
CAN Bus means Controller Area Network Bus. This system monitors your vehicle and reports operating conditions. CAN Bus systems are commonly found in European vehicles such as BMW, Audi, Mercedes, Volkswagen, Porsche, and in many American vehicles. While most late model American vehicles have CAN Bus systems, it is always good to check with your vehicle dealer to see which system your vehicle has before purchasing electrical products.
When do you need Warning Canceller?
Some vehicles with cmplex internal computers(such as Audi,BMW,Jaguar,Mercedes,etc.) might report on-dash errors or flickering on the headlights. The warning canceller fixes the dashboard warning and flickering effect.
Bulb Out Dashboard Error: On some vehicles, the dashboard will report as if you have a headlight bulb missing or burnt. It does not affect the headlights functioning, but the light on-dash will be on. The warning canceller fixes the issue.
Flickering Issue: This happens when your vehicle does not recognize the new headlights installed. When turning the headlights on, the vehicle's computer does not understand the signal back from the headlights hence thinking they are still off. This triggers the headlight flickering effect. The warning canceller solves this issue.
LED Advantages:
Very low and efficient energy consumption than halogen bulbs & HID Bulbs
Compared with HID bulbs, LED bulbs Light up instantly, no warm up period
Low voltage protection, high precision constant current driver chip
Longer lifespan than HID and halogen bulbs
Light can be controlled easily in color and intensity
Easy to install a LED headlight conversion kit
Shipping
(1) We will ship your item(s) within 48 hours.
(2) We ship this item to US only via USPS first class mail. It usually takes 3-6 working days to deliver.
Returns
How Long Will It Take to Receive My Refund?
If you have emailed us for a refund ,once we have approved it ,after 30 days your money will be refunded. The estimated time for the refund to appear in your account is based on the payment method you use. Paypal is the only supported in NIGHTEYE Store. Please notify us within 30 days after you've received your purchased item.
All return requests must be submitted through your eBay account.
NOTE: Buyers pay for the return shipping fee.
Items to be returned must be in resalable condition, for example:
You do not satisfy the item quality
Item do not fit your vehicle perfect
Item can not reach your expectation
The item arrived be broken
You do not receive the item
Parcel Lost
Receive the wrong item
If you have problems with the above issue, please Contact Us immediately
Payment
(1).We only accept PayPal payment, should be received within 3 days from the date of purchase.
(2).Please keep the consistency of Paypal address and ebay address.
(3).Payment should be made within 4 days once you won a item ,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account .
Contact Us
[Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you once we get your message .There will be some delay on respons if you send message or E-Mail on Sundy.]
(1).Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues.
(2).We maintain high standards of excellenceand strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Store Category About AUXITO New List Item |
Oxilam LED Headlight Combo High Low Beam Bulbs Kit Super White Bright Lamps
Specifications: Model: H8/H9/H11/16JP Color: 6500K white Lamp bead: CSP Suitable for: Headlamp, High Beam,Low Beam,fog lamp,daytime running light. Service life: 50,000 hrs
Features: *Small size 1:1 mini size as original halogen bulbs for higher compatibility and simple installation. *Superior light type The light distribution distance is 1mm, and the position of the luminescent point is the same as the original halogen lamp, which does not affect sight of the incoming car. *High brightness Oxilam LED headlight features a better performance on brightness, providing further and wider visibility for you to see the deer, wild animals, falling rocks, or other obstacles in advance to ensure safer driving at night.(3-4 times brighter than the original car.) *Energy-saving Brighter light output with much less power consumption. *Simple installation Our LED headlight bulbs with compact size and non-polarized design can make you install them in minutes.Other modifications are not required. *EMC EMC resists electromagnetic interference to provide a safe driving environment.
Packaging include: LED Headlight Bulbs*2 Why swith to LED?
LEDs not only give your vehicle a clean, modern look but, with proper use, will outlast any halogen bulb and HID bulb! Low energy draw, high lumen output, and instant on/off LED technology out shines stock bulbs in every way.
Which bulbs are used in my vehicle?
Check Sylvania automotive lamp replacemnt guide, you can select the year, make, and model of your vehicle, then select the application you want to replace or upgrade from stock.
What does CAN Bus mean?
CAN Bus means Controller Area Network Bus. This system monitors your vehicle and reports operating conditions. CAN Bus systems are commonly found in European vehicles such as BMW, Audi, Mercedes, Volkswagen, Porsche, and in many American vehicles. While most late model American vehicles have CAN Bus systems, it is always good to check with your vehicle dealer to see which system your vehicle has before purchasing electrical products.
When do you need Warning Canceller?
Some vehicles with cmplex internal computers(such as Audi,BMW,Jaguar,Mercedes,etc.) might report on-dash errors or flickering on the headlights. The warning canceller fixes the dashboard warning and flickering effect.
Bulb Out Dashboard Error: On some vehicles, the dashboard will report as if you have a headlight bulb missing or burnt. It does not affect the headlights functioning, but the light on-dash will be on. The warning canceller fixes the issue.
Flickering Issue: This happens when your vehicle does not recognize the new headlights installed. When turning the headlights on, the vehicle's computer does not understand the signal back from the headlights hence thinking they are still off. This triggers the headlight flickering effect. The warning canceller solves this issue.
LED Advantages:
Very low and efficient energy consumption than halogen bulbs & HID Bulbs
Compared with HID bulbs, LED bulbs Light up instantly, no warm up period
Low voltage protection, high precision constant current driver chip
Longer lifespan than HID and halogen bulbs
Light can be controlled easily in color and intensity
Easy to install a LED headlight conversion kit
(1) We will ship your item(s) within 48 hours. (2) We ship this item to US only via USPS first class mail. It usually takes 3-6 working days to deliver. How Long Will It Take to Receive My Refund?
If you have emailed us for a refund ,once we have approved it ,after 30 days your money will be refunded. The estimated time for the refund to appear in your account is based on the payment method you use. Paypal is the only supported in NIGHTEYE Store. Please notify us within 30 days after you've received your purchased item.
All return requests must be submitted through your eBay account.
NOTE: Buyers pay for the return shipping fee.
Items to be returned must be in resalable condition, for example:
You do not satisfy the item quality
Item do not fit your vehicle perfect
Item can not reach your expectation
The item arrived be broken
You do not receive the item
Parcel Lost
Receive the wrong item
If you have problems with the above issue, please Contact Us immediately
(1).We only accept PayPal payment, should be received within 3 days from the date of purchase. (2).Please keep the consistency of Paypal address and ebay address. (3).Payment should be made within 4 days once you won a item ,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account . [Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you once we get your message .There will be some delay on respons if you send message or E-Mail on Sundy.] (1).Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues. (2).We maintain high standards of excellenceand strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. |
On Aug 22, 2025 at 12:36:32 PDT, seller added the following information:
| Brand: | OXILAM |
|---|---|
| Isin: | IBLH3I4UKERP |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
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MONEY BACK GUARANTEE
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
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OXILAM H11 H8 LED Headlight Kit Low Beam Bulb Bright 6500K 60Days Free Return
Oxilam LED Headlight Combo High Low Beam Bulbs Kit Super White Bright Lamps
Specifications:
Model: H8/H9/H11/16JP
Color: 6500K white
Lamp bead: CSP
Suitable for: Headlamp, High Beam,Low Beam,fog lamp,daytime running light.
Service life: 50,000 hrs
Features:
*Small size
1:1 mini size as original halogen bulbs for higher compatibility and simple installation.
*Superior light type
The light distribution distance is 1mm, and the position of the luminescent point is the same as the original halogen lamp, which does not affect sight of the incoming car.
*High brightness
Oxilam LED headlight features a better performance on brightness, providing further and wider visibility for you to see the deer, wild animals, falling rocks, or other obstacles in advance to ensure safer driving at night.(3-4 times brighter than the original car.)
*Energy-saving
Brighter light output with much less power consumption.
*Simple installation
Our LED headlight bulbs with compact size and non-polarized design can make you install them in minutes.Other modifications are not required.
*EMC
EMC resists electromagnetic interference to provide a safe driving environment.
Packaging include:
LED Headlight Bulbs*2
| Item Specifics | |
|---|---|
| Brand | OXILAM |
| To Fit | Headlight Low Beam Bulb |
| Interchange Part Number | H11 H9 H8 H16 |
| Bulb Color | White |
| Bulb Shape Code | H11/H8/H9/H16 |
| Type | Headlight Kit |
| Color Temperature | White 6500K |
| Number of Bulbs | 2 |
| Manufacturer Warranty | 5 Years |
| Ballast Included | Yes |
| Manufacturer Part Number | OXILAMQ36H11H8 |
| Color | White |
| MPN | OXILAMQ36H11H8 |
| Lumens | 20000LM/per set |
| Bulb Type | LED Headlight Low Beam |
| Lighting Type | Specialty Head Light Bulb |
| Placement on Vehicle | Front, Left, Right |
| Fitment Type | Direct Replacement |
| Lifetime | 50,000hrs |
| Waterproof Rating | IP67 Waterproof |
| Lighting Technology | LED |
| Waterproof Rating | IP67 Waterproof |
FAQ
Why swith to LED?
LEDs not only give your vehicle a clean, modern look but, with proper use, will outlast any halogen bulb and HID bulb! Low energy draw, high lumen output, and instant on/off LED technology out shines stock bulbs in every way.
Which bulbs are used in my vehicle?
Check Sylvania automotive lamp replacemnt guide, you can select the year, make, and model of your vehicle, then select the application you want to replace or upgrade from stock.
What does CAN Bus mean?
CAN Bus means Controller Area Network Bus. This system monitors your vehicle and reports operating conditions. CAN Bus systems are commonly found in European vehicles such as BMW, Audi, Mercedes, Volkswagen, Porsche, and in many American vehicles. While most late model American vehicles have CAN Bus systems, it is always good to check with your vehicle dealer to see which system your vehicle has before purchasing electrical products.
When do you need Warning Canceller?
Some vehicles with cmplex internal computers(such as Audi,BMW,Jaguar,Mercedes,etc.) might report on-dash errors or flickering on the headlights. The warning canceller fixes the dashboard warning and flickering effect.
Bulb Out Dashboard Error: On some vehicles, the dashboard will report as if you have a headlight bulb missing or burnt. It does not affect the headlights functioning, but the light on-dash will be on. The warning canceller fixes the issue.
Flickering Issue: This happens when your vehicle does not recognize the new headlights installed. When turning the headlights on, the vehicle's computer does not understand the signal back from the headlights hence thinking they are still off. This triggers the headlight flickering effect. The warning canceller solves this issue.
LED Advantages:
Very low and efficient energy consumption than halogen bulbs & HID Bulbs
Compared with HID bulbs, LED bulbs Light up instantly, no warm up period
Low voltage protection, high precision constant current driver chip
Longer lifespan than HID and halogen bulbs
Light can be controlled easily in color and intensity
Easy to install a LED headlight conversion kit
Shipping
(1) We will ship your item(s) within 48 hours.
(2) We ship this item to US only via USPS first class mail. It usually takes 3-6 working days to deliver.
Returns
How Long Will It Take to Receive My Refund?
If you have emailed us for a refund ,once we have approved it ,after 30 days your money will be refunded. The estimated time for the refund to appear in your account is based on the payment method you use. Paypal is the only supported in NIGHTEYE Store. Please notify us within 30 days after you've received your purchased item.
All return requests must be submitted through your eBay account.
NOTE: Buyers pay for the return shipping fee.
Items to be returned must be in resalable condition, for example:
You do not satisfy the item quality
Item do not fit your vehicle perfect
Item can not reach your expectation
The item arrived be broken
You do not receive the item
Parcel Lost
Receive the wrong item
If you have problems with the above issue, please Contact Us immediately
Payment
(1).We only accept PayPal payment, should be received within 3 days from the date of purchase.
(2).Please keep the consistency of Paypal address and ebay address.
(3).Payment should be made within 4 days once you won a item ,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account .
Contact Us
[Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you once we get your message .There will be some delay on respons if you send message or E-Mail on Sundy.]
(1).Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues.
(2).We maintain high standards of excellenceand 
strive for 100% customer satisfaction! 
Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral 
or negative 
feedback, so that we can satisfactorily address your concerns.
Store Category About AUXITO
New List Item |
Oxilam LED Headlight Combo High Low Beam Bulbs Kit Super White Bright Lamps
Specifications: Model: H8/H9/H11/16JP Color: 6500K white Lamp bead: CSP Suitable for: Headlamp, High Beam,Low Beam,fog lamp,daytime running light. Service life: 50,000 hrs
Features: *Small size 1:1 mini size as original halogen bulbs for higher compatibility and simple installation. *Superior light type The light distribution distance is 1mm, and the position of the luminescent point is the same as the original halogen lamp, which does not affect sight of the incoming car. *High brightness Oxilam LED headlight features a better performance on brightness, providing further and wider visibility for you to see the deer, wild animals, falling rocks, or other obstacles in advance to ensure safer driving at night.(3-4 times brighter than the original car.) *Energy-saving Brighter light output with much less power consumption. *Simple installation Our LED headlight bulbs with compact size and non-polarized design can make you install them in minutes.Other modifications are not required. *EMC EMC resists electromagnetic interference to provide a safe driving environment.
Packaging include: LED Headlight Bulbs*2
   Why swith to LED?
LEDs not only give your vehicle a clean, modern look but, with proper use, will outlast any halogen bulb and HID bulb! Low energy draw, high lumen output, and instant on/off LED technology out shines stock bulbs in every way.
Which bulbs are used in my vehicle?
Check Sylvania automotive lamp replacemnt guide, you can select the year, make, and model of your vehicle, then select the application you want to replace or upgrade from stock.
What does CAN Bus mean?
CAN Bus means Controller Area Network Bus. This system monitors your vehicle and reports operating conditions. CAN Bus systems are commonly found in European vehicles such as BMW, Audi, Mercedes, Volkswagen, Porsche, and in many American vehicles. While most late model American vehicles have CAN Bus systems, it is always good to check with your vehicle dealer to see which system your vehicle has before purchasing electrical products.
When do you need Warning Canceller?
Some vehicles with cmplex internal computers(such as Audi,BMW,Jaguar,Mercedes,etc.) might report on-dash errors or flickering on the headlights. The warning canceller fixes the dashboard warning and flickering effect.
Bulb Out Dashboard Error: On some vehicles, the dashboard will report as if you have a headlight bulb missing or burnt. It does not affect the headlights functioning, but the light on-dash will be on. The warning canceller fixes the issue.
Flickering Issue: This happens when your vehicle does not recognize the new headlights installed. When turning the headlights on, the vehicle's computer does not understand the signal back from the headlights hence thinking they are still off. This triggers the headlight flickering effect. The warning canceller solves this issue.
LED Advantages:
Very low and efficient energy consumption than halogen bulbs & HID Bulbs
Compared with HID bulbs, LED bulbs Light up instantly, no warm up period
Low voltage protection, high precision constant current driver chip
Longer lifespan than HID and halogen bulbs
Light can be controlled easily in color and intensity
Easy to install a LED headlight conversion kit
(1) We will ship your item(s) within 48 hours. (2) We ship this item to US only via USPS first class mail. It usually takes 3-6 working days to deliver. How Long Will It Take to Receive My Refund?
If you have emailed us for a refund ,once we have approved it ,after 30 days your money will be refunded. The estimated time for the refund to appear in your account is based on the payment method you use. Paypal is the only supported in NIGHTEYE Store. Please notify us within 30 days after you've received your purchased item.
All return requests must be submitted through your eBay account.
NOTE: Buyers pay for the return shipping fee.
Items to be returned must be in resalable condition, for example:
You do not satisfy the item quality
Item do not fit your vehicle perfect
Item can not reach your expectation
The item arrived be broken
You do not receive the item
Parcel Lost
Receive the wrong item
If you have problems with the above issue, please Contact Us immediately
(1).We only accept PayPal payment, should be received within 3 days from the date of purchase. (2).Please keep the consistency of Paypal address and ebay address. (3).Payment should be made within 4 days once you won a item ,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account . [Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you once we get your message .There will be some delay on respons if you send message or E-Mail on Sundy.] (1).Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues. (2).We maintain high standards of excellenceand |
On Aug 22, 2025 at 12:36:32 PDT, seller added the following information:
- UPC: Does not apply
- Brand: OXILAM
- To Fit: Headlight Low Beam Bulb
- Interchange Part Number: H11 H9 H8 H16
- Light Color: White
- Bulb Shape Code: H11/H8/H9/H16
- Type: Headlight Kit
- Color Temperature: White 6500K
- Number of Bulbs: 2
- Manufacturer Warranty: 5 Years
- Ballast Included: Yes
- Manufacturer Part Number: OXILAMQ36H11H8
- Color: White
- MPN: OXILAMQ36H11H8
- Lumens: 20000LM/per set
- Bulb Type: LED Headlight Low Beam
- Lighting Type: Specialty Head Light Bulb
- Placement on Vehicle: Front, Left, Right
- Fitment Type: Direct Replacement
- Lifetime: 50,000hrs
- Waterproof Rating: IP67 Waterproof
- Lighting Technology: LED
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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