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OCASAMI Alternating Pressure Pad Air Mattress for Hospital Bed Mattress Topper & Pump

Brand: OCASAMI
Specification Color: Blue Shape: Rectangular Material: PVC Motor: Pure Copper Coil Motor Process: Thermal Synthesis Technology Voltage: 110V, 60Hz Input Power Capacity: ≤10W Fuse Type: RF1 5x20 0.5A Outgassing Level: 0-10 Noise: ≤45db Load-bearing Capacity: Within 135kg/297.62lbs Cycle: 10min Pressure Adjustment Range: 5-18kpa Pump Airflow: 5L/1.32Gal/min Ambient Temperature: 5°C~40°C/41-104°F Relative Humidity: <85% Atmospheric Pressure: 700hPa~ 1060hPa Product Size: 1.95*0.9m/6.4*2.95ft Package Size: 37*24*32cm/ 13.78*13.78*9.84inch Gross Weight: 6kg/5.95lbs Package Included 1*Alternating Pressure Air Mattress 1*Main Unit 1*English Manual   Other Accessories for Installation
Welcome to my store!Have a nice day!
Welcome to kkttyyal007

Description

If the elderly in your family have mobility problems, then this alternating pressure air mattress can help you. It is made of high-quality PVC with a comfortable skin-friendly surface. It promotes body movement through pressure sensing and vibration stimulation, boosts blood circulation and lymphatic flow, helps bedridden people to reduce pressure and increase body mobility, and effectively prevents bedsores.

 

Specification

Color: Blue

Shape: Rectangular

Material: PVC

Motor: Pure Copper Coil Motor

Process: Thermal Synthesis Technology

Voltage: 110V, 60Hz

Input Power Capacity: ≤10W

Fuse Type: RF1 5x20 0.5A

Outgassing Level: 0-10

Noise: ≤45db

Load-bearing Capacity: Within 135kg/297.62lbs

Cycle: 10min

Pressure Adjustment Range: 5-18kpa

Pump Airflow: 5L/1.32Gal/min

Ambient Temperature: 5°C~40°C/41-104°F

Relative Humidity: <85%

Atmospheric Pressure: 700hPa~ 1060hPa

Product Size: 1.95*0.9m/6.4*2.95ft

Package Size: 37*24*32cm/ 13.78*13.78*9.84inch

Gross Weight: 6kg/5.95lbs

 

Package Included

1*Alternating Pressure Air Mattress

1*Main Unit

1*English Manual  

Other Accessories for Installation

 

Key Features

Build to Last: It is made of high-quality PVC with a thermal synthesis technology, which will not rust or corrode, and is durable and environmental friendly to meet your long-term use needs.

Wide Range: The size of 6.4*2.95ft can fit most of the home beds, and hospital convalescent beds, and provide patients with a sufficient sleeping space.

Low Noise: The high-quality pure copper coil motor enables smooth operation with low noise (≤45db) and high efficiency, thus significantly improving the patient's sleep quality.

High Safety: The mattress itself is inflatable and does not conduct electricity even if there are urine stains. At the same time, the fuse will automatically blow in the event of an abnormal current, thus enabling the circuit to be cut off and protected.

User Friendly: It is very beneficial for long-term bed-ridden patients, preventing and relieving pressure sores and ulcers. By evenly distributing pressure, the risk of bedsores is minimized. This means that caregivers don't have to turn the patient as often, while also promoting comfortable sleep throughout the night.

Powerful Function: It features multiple air chambers that circulate inflation and deflation, relieving pressure on vulnerable areas of the body. This ensures more comfortable care for the patient or family by improving circulation and reducing pressure on key pressure points.

Excellent Load-bearing: The high-quality airbag allows it to hold up to 297.62 pounds, so you and your family can use it with confidence!

Easy Operation: The easy-to-use design allows you to control the air pressure (10 levels) with a knob to adjust the comfort of the mattress to the needs of different patients.

Effortless Clean: With its simple construction, detachable air tube and smooth surface, you can wipe off the surface with a damp rag.

Storable and Portable: Thanks to the inflatable design, you can take it outside after deflating it or you can fold it over and over again to store it in a cabinet without taking up too much space. In addition, two foldable hooks on the back of the main unit allow you to place it hanging or on a flat surface to fit more usable space.  

 

Details

Button Design: It can facilitate you to remove the air tube.

Dual Air Channels Design: Dual air channels allow for cyclic inflation and replacement, high inflation efficiency and natural air flow.

Raised Pads: The raised pads underneath the main unit can increase the stability of use.

 

Application

It is suitable for use at home, in hospitals or nursing homes, and for people on long-term bed rest, people with mobility problems, people with fractures or injuries, and pregnant women.

 

How to Use

1. Place the inflator pump on the level ground or hang it on the end of the bed by its hook.

2. Please ensure that you levelly put the Medical Air Cushion on the bed without sharp things.

3. Connect the tube of the Air Cushion to the air outlet of the inflator pump.

4. Connect the power cable to AC power, and switch the ON/OFF switch to the ON position, the power switch lamp will light and the pump start to pump air into the Air Cushion.

5. You can rotate the grade knob from 0 to 10 to adjust the pump airflow according to your request.

 

Working Principle

The product is inflated and deflated by the inflatable pump on the odd and even air chambers of the air mattress alternately, so that the bedridden parts of the patient's body contact the surface of the mattress intermittently to achieve the effect of preventing decubitus ulcers. For air mattresses with micro-jet function, when the inflation pressure reaches 3kPa, the micro-jet holes on the surface of the cushion can discharge gas uniformly outward, thus improving the air circulation under the patient's body and enhancing the effect of preventing bedsores.

 

Notes

  • Before you use any product for health care, we advise that you consult your physician or primary healthcare provider and seek the appropriate advice and supervision before use.
  • Please note that this product is not suitable for children under 3 years old, please keep the product away from children when inflating. Please note that this product is not machine washable.
  • Please read the English instruction carefully before use and pay particular attention to the safety matters contained therein.
  • If you find that the inflatable pump works abnormally or accidentally during use (such as loud noise, odor, etc.), you should immediately cut off the power supply and stop using it. In use, if the patient feels uncomfortable, should immediately stop using.
  • Patients weighing more than 297.62lbs and patients with spinal fractures are not recommended to use this mattress.
  • Please keep away from open flames in use to prevent injury or equipment damage. The mattress should avoid contact with sharp and hard objects during use to avoid scratching the mattress. Airway connecting tube, and power cord in use should avoid heavy pressure, bending, and pulling to prevent damage. The inflatable pump should be used in a ventilated and clean environment.
  • The rapid deflation method is only used in CPR (cardiopulmonary resuscitation) situations. When the patient needs to be quickly deflated for emergency resuscitation, the inflatable pump should be stopped immediately and all the inlet tubes connecting each airway should be pulled down, and the airway can be punctured in case of emergency.
  • Inflatable mattresses in use if a failure, should be maintained by professionals or under the guidance of professionals.
  • When moving, maintaining, or repairing the product, the power plug should be unplugged first and the power supply should be cut off. After the product is scrapped, it should be disposed of centrally according to the medical waste, and should not be thrown away arbitrarily.
  • Please allow the slight color difference caused by the shooting light and 1-3cm error due to manual measurement, and make sure you do not mind before ordering.
 
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
 
2-9 working days to: USA
 
    •  
    • We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
 
  •  
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
FeaturesHigh quality W/ warranty!, Fast shipping, Stable characteristics, Made of high quality material, High reliability and Durable
BrandOCASAMI
Country/Region of ManufactureUnknown
MPNN/A
ColorBlue
MaterialPVC
Size1.95*0.9m/6.4*2.95ft
MotorPure Copper Coil Motor
Voltage110V, 60Hz
Input Power Capacity≤10W
Fuse TypeRF1 5x20 0.5A
Outgassing Level0-10
Noise≤45db
Load-bearing CapacityWithin 135kg/297.62lbs
Cycle10min
Pressure Adjustment Range5-18kpa
Pump Airflow5L/1.32Gal/min
Ambient Temperature5°C~40°C/41-104°F
Relative Humidity<85%
Atmospheric Pressure700hPa~ 1060hPa
Brand: OCASAMI
Isin: I2B8HPVSEFYC

$195.84

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Ships from USA

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OCASAMI Alternating Pressure Pad Air Mattress for Hospital Bed Mattress Topper & Pump

OCASAMI Alternating Pressure Pad Air Mattress for Hospital Bed Mattress Toppe...

$195.84

Specification Color: Blue Shape: Rectangular Material: PVC Motor: Pure Copper Coil Motor Process: Thermal Synthesis Technology Voltage: 110V, 60Hz Input Power Capacity: ≤10W Fuse Type: RF1 5x20 0.5A Outgassing Level: 0-10 Noise: ≤45db Load-bearing Capacity: Within 135kg/297.62lbs Cycle: 10min Pressure Adjustment Range: 5-18kpa Pump Airflow: 5L/1.32Gal/min Ambient Temperature: 5°C~40°C/41-104°F Relative Humidity: <85% Atmospheric Pressure: 700hPa~ 1060hPa Product Size: 1.95*0.9m/6.4*2.95ft Package Size: 37*24*32cm/ 13.78*13.78*9.84inch Gross Weight: 6kg/5.95lbs Package Included 1*Alternating Pressure Air Mattress 1*Main Unit 1*English Manual   Other Accessories for Installation
Welcome to my store!Have a nice day!
Welcome to kkttyyal007

Description

If the elderly in your family have mobility problems, then this alternating pressure air mattress can help you. It is made of high-quality PVC with a comfortable skin-friendly surface. It promotes body movement through pressure sensing and vibration stimulation, boosts blood circulation and lymphatic flow, helps bedridden people to reduce pressure and increase body mobility, and effectively prevents bedsores.

 

Specification

Color: Blue

Shape: Rectangular

Material: PVC

Motor: Pure Copper Coil Motor

Process: Thermal Synthesis Technology

Voltage: 110V, 60Hz

Input Power Capacity: ≤10W

Fuse Type: RF1 5x20 0.5A

Outgassing Level: 0-10

Noise: ≤45db

Load-bearing Capacity: Within 135kg/297.62lbs

Cycle: 10min

Pressure Adjustment Range: 5-18kpa

Pump Airflow: 5L/1.32Gal/min

Ambient Temperature: 5°C~40°C/41-104°F

Relative Humidity: <85%

Atmospheric Pressure: 700hPa~ 1060hPa

Product Size: 1.95*0.9m/6.4*2.95ft

Package Size: 37*24*32cm/ 13.78*13.78*9.84inch

Gross Weight: 6kg/5.95lbs

 

Package Included

1*Alternating Pressure Air Mattress

1*Main Unit

1*English Manual  

Other Accessories for Installation

 

Key Features

Build to Last: It is made of high-quality PVC with a thermal synthesis technology, which will not rust or corrode, and is durable and environmental friendly to meet your long-term use needs.

Wide Range: The size of 6.4*2.95ft can fit most of the home beds, and hospital convalescent beds, and provide patients with a sufficient sleeping space.

Low Noise: The high-quality pure copper coil motor enables smooth operation with low noise (≤45db) and high efficiency, thus significantly improving the patient's sleep quality.

High Safety: The mattress itself is inflatable and does not conduct electricity even if there are urine stains. At the same time, the fuse will automatically blow in the event of an abnormal current, thus enabling the circuit to be cut off and protected.

User Friendly: It is very beneficial for long-term bed-ridden patients, preventing and relieving pressure sores and ulcers. By evenly distributing pressure, the risk of bedsores is minimized. This means that caregivers don't have to turn the patient as often, while also promoting comfortable sleep throughout the night.

Powerful Function: It features multiple air chambers that circulate inflation and deflation, relieving pressure on vulnerable areas of the body. This ensures more comfortable care for the patient or family by improving circulation and reducing pressure on key pressure points.

Excellent Load-bearing: The high-quality airbag allows it to hold up to 297.62 pounds, so you and your family can use it with confidence!

Easy Operation: The easy-to-use design allows you to control the air pressure (10 levels) with a knob to adjust the comfort of the mattress to the needs of different patients.

Effortless Clean: With its simple construction, detachable air tube and smooth surface, you can wipe off the surface with a damp rag.

Storable and Portable: Thanks to the inflatable design, you can take it outside after deflating it or you can fold it over and over again to store it in a cabinet without taking up too much space. In addition, two foldable hooks on the back of the main unit allow you to place it hanging or on a flat surface to fit more usable space.  

 

Details

Button Design: It can facilitate you to remove the air tube.

Dual Air Channels Design: Dual air channels allow for cyclic inflation and replacement, high inflation efficiency and natural air flow.

Raised Pads: The raised pads underneath the main unit can increase the stability of use.

 

Application

It is suitable for use at home, in hospitals or nursing homes, and for people on long-term bed rest, people with mobility problems, people with fractures or injuries, and pregnant women.

 

How to Use

1. Place the inflator pump on the level ground or hang it on the end of the bed by its hook.

2. Please ensure that you levelly put the Medical Air Cushion on the bed without sharp things.

3. Connect the tube of the Air Cushion to the air outlet of the inflator pump.

4. Connect the power cable to AC power, and switch the ON/OFF switch to the ON position, the power switch lamp will light and the pump start to pump air into the Air Cushion.

5. You can rotate the grade knob from 0 to 10 to adjust the pump airflow according to your request.

 

Working Principle

The product is inflated and deflated by the inflatable pump on the odd and even air chambers of the air mattress alternately, so that the bedridden parts of the patient's body contact the surface of the mattress intermittently to achieve the effect of preventing decubitus ulcers. For air mattresses with micro-jet function, when the inflation pressure reaches 3kPa, the micro-jet holes on the surface of the cushion can discharge gas uniformly outward, thus improving the air circulation under the patient's body and enhancing the effect of preventing bedsores.

 

Notes

  • Before you use any product for health care, we advise that you consult your physician or primary healthcare provider and seek the appropriate advice and supervision before use.
  • Please note that this product is not suitable for children under 3 years old, please keep the product away from children when inflating. Please note that this product is not machine washable.
  • Please read the English instruction carefully before use and pay particular attention to the safety matters contained therein.
  • If you find that the inflatable pump works abnormally or accidentally during use (such as loud noise, odor, etc.), you should immediately cut off the power supply and stop using it. In use, if the patient feels uncomfortable, should immediately stop using.
  • Patients weighing more than 297.62lbs and patients with spinal fractures are not recommended to use this mattress.
  • Please keep away from open flames in use to prevent injury or equipment damage. The mattress should avoid contact with sharp and hard objects during use to avoid scratching the mattress. Airway connecting tube, and power cord in use should avoid heavy pressure, bending, and pulling to prevent damage. The inflatable pump should be used in a ventilated and clean environment.
  • The rapid deflation method is only used in CPR (cardiopulmonary resuscitation) situations. When the patient needs to be quickly deflated for emergency resuscitation, the inflatable pump should be stopped immediately and all the inlet tubes connecting each airway should be pulled down, and the airway can be punctured in case of emergency.
  • Inflatable mattresses in use if a failure, should be maintained by professionals or under the guidance of professionals.
  • When moving, maintaining, or repairing the product, the power plug should be unplugged first and the power supply should be cut off. After the product is scrapped, it should be disposed of centrally according to the medical waste, and should not be thrown away arbitrarily.
  • Please allow the slight color difference caused by the shooting light and 1-3cm error due to manual measurement, and make sure you do not mind before ordering.
 
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
 
2-9 working days to: USA
 
    •  
    • We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
 
  •  
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
FeaturesHigh quality W/ warranty!, Fast shipping, Stable characteristics, Made of high quality material, High reliability and Durable
BrandOCASAMI
Country/Region of ManufactureUnknown
MPNN/A
ColorBlue
MaterialPVC
Size1.95*0.9m/6.4*2.95ft
MotorPure Copper Coil Motor
Voltage110V, 60Hz
Input Power Capacity≤10W
Fuse TypeRF1 5x20 0.5A
Outgassing Level0-10
Noise≤45db
Load-bearing CapacityWithin 135kg/297.62lbs
Cycle10min
Pressure Adjustment Range5-18kpa
Pump Airflow5L/1.32Gal/min
Ambient Temperature5°C~40°C/41-104°F
Relative Humidity<85%
Atmospheric Pressure700hPa~ 1060hPa
PushAuction
Datacaciques

Features

High quality W/ warranty!, Fast shipping, Stable characteristics, Made of high quality material, High reliability and Durable

Brand

OCASAMI

Country/Region of Manufacture

Unknown

MPN

N/A

Color

Blue

Material

PVC

Size

1.95*0.9m/6.4*2.95ft

Motor

Pure Copper Coil Motor

Voltage

110V, 60Hz

Input Power Capacity

≤10W

Fuse Type

RF1 5x20 0.5A

Outgassing Level

0-10

Noise

≤45db

Load-bearing Capacity

Within 135kg/297.62lbs

Cycle

10min

Pressure Adjustment Range

5-18kpa

Pump Airflow

5L/1.32Gal/min

Ambient Temperature

5°C~40°C/41-104°F

Relative Humidity

<85%

Atmospheric Pressure

700hPa~ 1060hPa

UPC

Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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