OCASAMI 700W Grid Tie Solar Inverter DC 22-50V to AC 110V MPPT Pure Sine Wave Waterproof
OCASAMI 700W Grid Tie Solar Inverter DC 22-50V to AC 110V MPPT Pure Sine Wave Waterproof
OCASAMI 700W Grid Tie Solar Inverter DC 22-50V to AC 110V MPPT Pure Sine Wave Waterproof
Specification
Material: Aluminum Alloy
Color: Silver
Model: XJ-WVC-700W
Plug: US Standard
Voltage: 110V
Maximum Input Power: 2 × 350W
Recommended Solar Panel: Power 2 × 350W, Open Circuit Voltage 30-50V
Maximum Input DC Voltage: 54V
Peak Power Tracking Voltage: 22-45V
Operating Voltage Range: 17-50V
Minimum/Maximum Starting Voltage: 22-50V
Maximum DC Short Circuit Current: 40A
Maximum Input Working Current: 30A
Output Voltage: 120V
Output Peak Power: 700W
Rated Output Power: 650Watt
Rated Output Current: 6.36A
Rated Voltage Range: 80-160VAC
Rated Frequency Range: 57-62.5Hz
Power factor: >99%
Number of Connections Per Series Circuit: 6 (Single-phase)
Output Efficiency: 120V
Static MPPT Efficiency: 99.5%
Maximum Output Efficiency: 91.2%
Power Loss at Night: <1W
Total Wave Distortion: <5%
700W Grid Tie Solar Inverter DC 22-50V to AC 110V MPPT Pure Sine Wave Waterproof
Solar Micro Inverter 700W Grid Tie MPPT Pure Sine Wave DC 22-50V to AC 120V Waterproof IP65
Specification
Material: Aluminum Alloy
Color: Silver
Model: XJ-WVC-700W
Plug: US Standard
Voltage: 110V
Maximum Input Power: 2 × 350W
Recommended Solar Panel: Power 2 × 350W, Open Circuit Voltage 30-50V
Maximum Input DC Voltage: 54V
Peak Power Tracking Voltage: 22-45V
Operating Voltage Range: 17-50V
Minimum/Maximum Starting Voltage: 22-50V
Maximum DC Short Circuit Current: 40A
Maximum Input Working Current: 30A
Output Voltage: 120V
Output Peak Power: 700W
Rated Output Power: 650Watt
Rated Output Current: 6.36A
Rated Voltage Range: 80-160VAC
Rated Frequency Range: 57-62.5Hz
Power factor: >99%
Number of Connections Per Series Circuit: 6 (Single-phase)
Output Efficiency: 120V
Static MPPT Efficiency: 99.5%
Maximum Output Efficiency: 91.2%
Power Loss at Night: <1W
Total Wave Distortion: <5%
Operating Temperature Range: - 40 ℃ to+60 ℃
Waterproof Grade: IP65
Heat Dissipation Mode: Self Cooling
Electromagnetic Compatibility: EN50081.Part1 EN50082.Part1
Power Grid Disturbance: EN61000-3-2 Safety Regulation EN62109
Grid Detection: DIN VDE 1026 UL1741
Gross Weight: 2.45kg/5.4lbs
Net Weight: 1.8kg/3.96lbs
Package Size: 34*24*11.5cm/13.38*9.44*4.52in
Product Size: 21.3*5.8*25cm/8.39*2.28*9.84in
Description
With a powerful MPPT algorithm and a 99.9% efficient transmission rate, this solar inverter can greatly improve conversion efficiency while providing stable AC power for home appliances. With high-quality materials and multiple protection features, this solar inverter can serve you for a long time.
Key Features
Powerful MPPT Algorithm: The product's built-in MPPT (Max. Power Point Tracking) optimizes power collection from the solar panel and precisely captures and locks the maximum output power point to significantly increase power generation to more than 25%.
Reverse Power Transmission: The 99.9% efficient reverse power transmission technology transmits the power in the reverse direction in grid-connected output mode while automatically detecting the load in the circuit and prioritizing its use, which greatly improves transmission efficiency.
Pure Positive Sine Wave: The product uses SPWM to directly generate a pure positive sine wave with good waveform, low distortion, and low noise to make the radio and other communication devices feel better.
High Efficiency and Anti-interference: The inverter dial fast using high-frequency switching power supply technology and 32-bit DSP fully digital SPWM control technology provides the product with excellent anti-interference capability, high-speed computing capability, and intelligence.
Grid-connected and Stacking Mode: Inverters can be stacked in parallel with any number of units for both grid-connected use. After the main monitoring system sends the main control signal the inverter receives the main control signal for synchronous output.
High Safety: The whole power distribution system is well insulated and the output of the system is completely electrically isolated from the input, which makes the use safer and more reliable. Over-temperature protection, under-voltage alarm, under-voltage protection, over-voltage protection, short-circuit protection, and overload protection protect the safety of use in all aspects.
Flexible Installation: Multiple inverters can be stacked arbitrarily, forming a single-phase parallel stacking system or a three-phase system to provide three-phase AC power conveniently. Flexible installation allows for a wider range of applications.
Easy Maintenance: The power station only needs to clean the dust on the PV panel regularly after installation, which makes it very convenient and quick.
Compact and Lightweight: The upgraded miniature design makes the product size only 8.39*2.28*9.84 inches and net weight only 3.96 pounds, which makes it easy to carry and install.
High-quality Material: The solar inverter is made of high-quality aluminum alloy, which is very strong, durable, and corrosion-resistant to be able to serve you for a long time.
Excellent Waterproof Performance: High-quality material and stable structure bring the product IP65 excellent waterproof performance so that it can effectively group the influence of dust and water, and can operate stably outdoors.
Customer Service: We aim to provide quality products and services. If you have any problems, please feel free to contact us. We will reply and solve the problem for you as soon as possible.
Details
Rounded Corners: Rounded and smooth corners can protect hands from scratches for easy installation and portability.
Clear LED Display Lamp: Clear LED display lamp allows you to easily understand the status of the product for operation.
Application
This solar inverter is mainly used for power stations, schools, and home grid connections.
Installation
Step 1: Install the inverter on the bracket of the photovoltaic panel with the screws.
Step 2: Connect the positive and negative poles of the DC connection plug on the photovoltaic board to the DC input terminal of the inverter.
Step 3: Open thewaterproof cover of the AC output connector of the inverter and connect the AC cable to the AC waterproof plug.
Step 4: Connect the AC output cable to the AC main cable;
Step 5: Repeat steps 1 to 3, install and connect all inverters;
Step 6: Connect the AC main cable to the utility grid to start your green energy journey.
Package Included
1*Solar Inverter
1*AC Connection Cable
1*Chinese User Manual
1*English User Notes Manual
All Accessories Needed for Installation
Notes
1. Please correctly install the inverter according to the instructions. If you have any questions, please contact the relevant personnel.
2. Non-professional personnel are not allowed to disassemble the machine. Only qualified maintenance personnel can repair the product.
3. Please install the inverter in a place with low humidity and good ventilation to avoid overheating of the inverter, and remove flammable and explosive materials around.
4. When using this product, children should not touch or play to avoid electric shock.
5. Connect the solar panel and the DC input of the battery DC power supply cable.
6. Our product is grid-connected power generation. The AC output port must be connected to the home grid to achieve grid-connected power generation.
7. When using solar photovoltaic panels, the VOC voltage must be between 30-48V. It is recommended that the power configured for the solar panel be greater than 20% of the product power.
8. When using the battery, it is recommended that the battery voltage be 36V, and three 12V batteries can be connected in series. When connecting the product, the positive and negative polarity shall not be reversed. For 300W products, the recommended parameter of the battery is 36V/10mah. For 600W products, it is recommended that the battery parameter be 36V/20mah. 1200W product: it is recommended that the battery parameter be 36V/40-45mah.
9. The customer's configuration parameters, input, and output voltages are within the normal voltage range of the product so that the product can work normally and realize grid-connected power generation.
10. Please allow the slight color difference caused by the shooting light and 1-3cm error due to manual measurement. Please make sure you do not mind before you order.
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
2-9 working days to: USA
- We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
| Brand | OCASAMI |
|---|---|
| Features | Durable |
| Color | Silver |
| Power Source | Solar |
| Type | Charger/Inverter |
| MPN | Does Not Apply |
| Model | XJ-WVC-700W |
| Application | Home/Garden |
| Voltage | 110V |
| Power | 700W |
| Current Rating | 22-50V |
| Current Type | DC |
| Resistance Properties | Waterproof |
| System Configuration | Does Not Apply |
| Current Output | 120V |
| Charging Mode | Does Not Apply |
| Material | Aluminium Alloy |
| Plug Type | US Standard |
| Recommended Solar Panel | Power 2 × 350W |
| Maximum Input DC Voltage | 54V |
| Peak Power Tracking Voltage | 22-45V |
| Min/Max Start-up Voltage | 22-50V |
| Maximum DC Short Circuit Current | 40A |
| Maximum Input Operating Current | 30A |
| Output Peak Power | 700W |
| Rated Output Power | 650Watt |
| Rated Output Current | 6.36A |
| Rated Voltage Range | 80-160VAC |
| Rated Frequency Range | 57-62.5Hz |
| Power Factor | ＞99％ |
| Number of Circuit Connections Per String | 6 (Single-phase) |
| Static MPPT Efficiency | 99.5% |
| Maximum Output Efficiency | 91.2% |
| Night Time Power Loss | <1W |
| Total Flow Distortion | <5% |
| Operating Temperature Range | - 40 ℃ to+60 ℃ |
| Waterproof Rating | IP65 |
| Cooling Method | Self-cooling |
| Electromagnetic Compatibility | EN50081.Part1 EN50082.Part1 |
| Power Grid Disturbance | EN61000-3-2 Safety Regulation EN62109 |
| Grid Detection | DIN VDE 1026 UL1741 |
| Net Weight | 1.8kg/3.96lbs |
| Gross Weight | 2.45kg/5.4lbs |
| Product Size | 21.3*5.8*25cm/8.39*2.28*9.84in |
| Package Size | 34*24*11.5cm/13.38*9.44*4.52in |
| Brand: | OCASAMI |
|---|---|
| Isin: | IVKQURLFOEVG |
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Specification
Material: Aluminum Alloy
Color: Silver
Model: XJ-WVC-700W
Plug: US Standard
Voltage: 110V
Maximum Input Power: 2 × 350W
Recommended Solar Panel: Power 2 × 350W, Open Circuit Voltage 30-50V
Maximum Input DC Voltage: 54V
Peak Power Tracking Voltage: 22-45V
Operating Voltage Range: 17-50V
Minimum/Maximum Starting Voltage: 22-50V
Maximum DC Short Circuit Current: 40A
Maximum Input Working Current: 30A
Output Voltage: 120V
Output Peak Power: 700W
Rated Output Power: 650Watt
Rated Output Current: 6.36A
Rated Voltage Range: 80-160VAC
Rated Frequency Range: 57-62.5Hz
Power factor: >99%
Number of Connections Per Series Circuit: 6 (Single-phase)
Output Efficiency: 120V
Static MPPT Efficiency: 99.5%
Maximum Output Efficiency: 91.2%
Power Loss at Night: <1W
Total Wave Distortion: <5%
700W Grid Tie Solar Inverter DC 22-50V to AC 110V MPPT Pure Sine Wave Waterproof
Solar Micro Inverter 700W Grid Tie MPPT Pure Sine Wave DC 22-50V to AC 120V Waterproof IP65
Specification
Material: Aluminum Alloy
Color: Silver
Model: XJ-WVC-700W
Plug: US Standard
Voltage: 110V
Maximum Input Power: 2 × 350W
Recommended Solar Panel: Power 2 × 350W, Open Circuit Voltage 30-50V
Maximum Input DC Voltage: 54V
Peak Power Tracking Voltage: 22-45V
Operating Voltage Range: 17-50V
Minimum/Maximum Starting Voltage: 22-50V
Maximum DC Short Circuit Current: 40A
Maximum Input Working Current: 30A
Output Voltage: 120V
Output Peak Power: 700W
Rated Output Power: 650Watt
Rated Output Current: 6.36A
Rated Voltage Range: 80-160VAC
Rated Frequency Range: 57-62.5Hz
Power factor: >99%
Number of Connections Per Series Circuit: 6 (Single-phase)
Output Efficiency: 120V
Static MPPT Efficiency: 99.5%
Maximum Output Efficiency: 91.2%
Power Loss at Night: <1W
Total Wave Distortion: <5%
Operating Temperature Range: - 40 ℃ to+60 ℃
Waterproof Grade: IP65
Heat Dissipation Mode: Self Cooling
Electromagnetic Compatibility: EN50081.Part1 EN50082.Part1
Power Grid Disturbance: EN61000-3-2 Safety Regulation EN62109
Grid Detection: DIN VDE 1026 UL1741
Gross Weight: 2.45kg/5.4lbs
Net Weight: 1.8kg/3.96lbs
Package Size: 34*24*11.5cm/13.38*9.44*4.52in
Product Size: 21.3*5.8*25cm/8.39*2.28*9.84in
Description
With a powerful MPPT algorithm and a 99.9% efficient transmission rate, this solar inverter can greatly improve conversion efficiency while providing stable AC power for home appliances. With high-quality materials and multiple protection features, this solar inverter can serve you for a long time.
Key Features
Powerful MPPT Algorithm: The product's built-in MPPT (Max. Power Point Tracking) optimizes power collection from the solar panel and precisely captures and locks the maximum output power point to significantly increase power generation to more than 25%.
Reverse Power Transmission: The 99.9% efficient reverse power transmission technology transmits the power in the reverse direction in grid-connected output mode while automatically detecting the load in the circuit and prioritizing its use, which greatly improves transmission efficiency.
Pure Positive Sine Wave: The product uses SPWM to directly generate a pure positive sine wave with good waveform, low distortion, and low noise to make the radio and other communication devices feel better.
High Efficiency and Anti-interference: The inverter dial fast using high-frequency switching power supply technology and 32-bit DSP fully digital SPWM control technology provides the product with excellent anti-interference capability, high-speed computing capability, and intelligence.
Grid-connected and Stacking Mode: Inverters can be stacked in parallel with any number of units for both grid-connected use. After the main monitoring system sends the main control signal the inverter receives the main control signal for synchronous output.
High Safety: The whole power distribution system is well insulated and the output of the system is completely electrically isolated from the input, which makes the use safer and more reliable. Over-temperature protection, under-voltage alarm, under-voltage protection, over-voltage protection, short-circuit protection, and overload protection protect the safety of use in all aspects.
Flexible Installation: Multiple inverters can be stacked arbitrarily, forming a single-phase parallel stacking system or a three-phase system to provide three-phase AC power conveniently. Flexible installation allows for a wider range of applications.
Easy Maintenance: The power station only needs to clean the dust on the PV panel regularly after installation, which makes it very convenient and quick.
Compact and Lightweight: The upgraded miniature design makes the product size only 8.39*2.28*9.84 inches and net weight only 3.96 pounds, which makes it easy to carry and install.
High-quality Material: The solar inverter is made of high-quality aluminum alloy, which is very strong, durable, and corrosion-resistant to be able to serve you for a long time.
Excellent Waterproof Performance: High-quality material and stable structure bring the product IP65 excellent waterproof performance so that it can effectively group the influence of dust and water, and can operate stably outdoors.
Customer Service: We aim to provide quality products and services. If you have any problems, please feel free to contact us. We will reply and solve the problem for you as soon as possible.
Details
Rounded Corners: Rounded and smooth corners can protect hands from scratches for easy installation and portability.
Clear LED Display Lamp: Clear LED display lamp allows you to easily understand the status of the product for operation.
Application
This solar inverter is mainly used for power stations, schools, and home grid connections.
Installation
Step 1: Install the inverter on the bracket of the photovoltaic panel with the screws.
Step 2: Connect the positive and negative poles of the DC connection plug on the photovoltaic board to the DC input terminal of the inverter.
Step 3: Open thewaterproof cover of the AC output connector of the inverter and connect the AC cable to the AC waterproof plug.
Step 4: Connect the AC output cable to the AC main cable;
Step 5: Repeat steps 1 to 3, install and connect all inverters;
Step 6: Connect the AC main cable to the utility grid to start your green energy journey.
Package Included
1*Solar Inverter
1*AC Connection Cable
1*Chinese User Manual
1*English User Notes Manual
All Accessories Needed for Installation
Notes
1. Please correctly install the inverter according to the instructions. If you have any questions, please contact the relevant personnel.
2. Non-professional personnel are not allowed to disassemble the machine. Only qualified maintenance personnel can repair the product.
3. Please install the inverter in a place with low humidity and good ventilation to avoid overheating of the inverter, and remove flammable and explosive materials around.
4. When using this product, children should not touch or play to avoid electric shock.
5. Connect the solar panel and the DC input of the battery DC power supply cable.
6. Our product is grid-connected power generation. The AC output port must be connected to the home grid to achieve grid-connected power generation.
7. When using solar photovoltaic panels, the VOC voltage must be between 30-48V. It is recommended that the power configured for the solar panel be greater than 20% of the product power.
8. When using the battery, it is recommended that the battery voltage be 36V, and three 12V batteries can be connected in series. When connecting the product, the positive and negative polarity shall not be reversed. For 300W products, the recommended parameter of the battery is 36V/10mah. For 600W products, it is recommended that the battery parameter be 36V/20mah. 1200W product: it is recommended that the battery parameter be 36V/40-45mah.
9. The customer's configuration parameters, input, and output voltages are within the normal voltage range of the product so that the product can work normally and realize grid-connected power generation.
10. Please allow the slight color difference caused by the shooting light and 1-3cm error due to manual measurement. Please make sure you do not mind before you order.
We accept ebay payment 。
Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.
Shipping:
2-9 working days to: USA
- We maintain high standards of excellence and strive for hundred percent customer satisfaction. Feedback is very important to us. We hope that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Our certified technicians have tested each item before shipping. The unit comes with 1 year limited warranty on all manufacturing defects.
a) If you receive a defective item, you may return it or ask for a discount. Please contact us within 14 days after you receive the package.
b) What you returned must be intact and in its original packaging as re? u. Customer is responsible for shipping costs of the returned item.
c) We will cover the cost of shipping back t with the shipping rate indicated in the registration page. We will send you a new unit or refund the full payment you paid.
Thank you.
Business Hour
Business Hour: Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)
Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
Monday To Friday: 8:30 AM to 5:00 PM (Beijing China time)Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours. If it's non-workdays, please kindly be patient and wait till Monday.
Please contact us with ebay message.
Please feel free to contact us if you have any questions.
| Brand | OCASAMI |
|---|---|
| Features | Durable |
| Color | Silver |
| Power Source | Solar |
| Type | Charger/Inverter |
| MPN | Does Not Apply |
| Model | XJ-WVC-700W |
| Application | Home/Garden |
| Voltage | 110V |
| Power | 700W |
| Current Rating | 22-50V |
| Current Type | DC |
| Resistance Properties | Waterproof |
| System Configuration | Does Not Apply |
| Current Output | 120V |
| Charging Mode | Does Not Apply |
| Material | Aluminium Alloy |
| Plug Type | US Standard |
| Recommended Solar Panel | Power 2 × 350W |
| Maximum Input DC Voltage | 54V |
| Peak Power Tracking Voltage | 22-45V |
| Min/Max Start-up Voltage | 22-50V |
| Maximum DC Short Circuit Current | 40A |
| Maximum Input Operating Current | 30A |
| Output Peak Power | 700W |
| Rated Output Power | 650Watt |
| Rated Output Current | 6.36A |
| Rated Voltage Range | 80-160VAC |
| Rated Frequency Range | 57-62.5Hz |
| Power Factor | ＞99％ |
| Number of Circuit Connections Per String | 6 (Single-phase) |
| Static MPPT Efficiency | 99.5% |
| Maximum Output Efficiency | 91.2% |
| Night Time Power Loss | <1W |
| Total Flow Distortion | <5% |
| Operating Temperature Range | - 40 ℃ to+60 ℃ |
| Waterproof Rating | IP65 |
| Cooling Method | Self-cooling |
| Electromagnetic Compatibility | EN50081.Part1 EN50082.Part1 |
| Power Grid Disturbance | EN61000-3-2 Safety Regulation EN62109 |
| Grid Detection | DIN VDE 1026 UL1741 |
| Net Weight | 1.8kg/3.96lbs |
| Gross Weight | 2.45kg/5.4lbs |
| Product Size | 21.3*5.8*25cm/8.39*2.28*9.84in |
| Package Size | 34*24*11.5cm/13.38*9.44*4.52in |
- Brand: OCASAMI
- Features: Durable
- Color: Silver
- Power Source: Solar
- Type: Charger/Inverter
- MPN: Does Not Apply
- Model: XJ-WVC-700W
- Application: Home/Garden
- Voltage: 110V
- Power: 700W
- Current Rating: 22-50V
- Current Type: DC
- Resistance Properties: Waterproof
- System Configuration: Does Not Apply
- Current Output: 120V
- Charging Mode: Does Not Apply
- Material: Aluminium Alloy
- Plug Type: US Standard
- Recommended Solar Panel: Power 2 × 350W
- Maximum Input DC Voltage: 54V
- Peak Power Tracking Voltage: 22-45V
- Min/Max Start-up Voltage: 22-50V
- Maximum DC Short Circuit Current: 40A
- Maximum Input Operating Current: 30A
- Output Peak Power: 700W
- Rated Output Power: 650Watt
- Rated Output Current: 6.36A
- Rated Voltage Range: 80-160VAC
- Rated Frequency Range: 57-62.5Hz
- Power Factor: 99
- Number of Circuit Connections Per String: 6 (Single-phase)
- Static MPPT Efficiency: 99.5%
- Maximum Output Efficiency: 91.2%
- Night Time Power Loss: <1W
- Total Flow Distortion: <5%
- Operating Temperature Range: - 40 ℃ to+60 ℃
- Waterproof Rating: IP65
- Cooling Method: Self-cooling
- Electromagnetic Compatibility: EN50081.Part1 EN50082.Part1
- Power Grid Disturbance: EN61000-3-2 Safety Regulation EN62109
- Grid Detection: DIN VDE 1026 UL1741
- Net Weight: 1.8kg/3.96lbs
- Gross Weight: 2.45kg/5.4lbs
- Product Size: 21.3*5.8*25cm/8.39*2.28*9.84in
- Package Size: 34*24*11.5cm/13.38*9.44*4.52in
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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