NUTSHELL NS18 Wireless Earbuds for Workouts, 12H Non-Stop Playback, Sweat-Resistant, Customized App for Your Preferences Settings, 13mm Drivers with Deep Bass, Clear Calls, Bluetooth 5.3 (BLK)
NUTSHELL NS18 Wireless Earbuds for Workouts, 12H Non-Stop Playback, Sweat-Resistant, Customized App for Your Preferences Settings, 13mm Drivers with Deep Bass, Clear Calls, Bluetooth 5.3 (BLK)
NUTSHELL NS18 Wireless Earbuds for Workouts, 12H Non-Stop Playback, Sweat-Resistant, Customized App for Your Preferences Settings, 13mm Drivers with Deep Bass, Clear Calls, Bluetooth 5.3 (BLK)
- Crafted for the Active Lifestyle: Boasting deep bass, unique waterproof physical buttons and a secure fit, Nutshell NS18 earbuds are built to keep up with your most intense workouts. Enjoy up to 12 hours of uninterrupted music and calls.
- Premium Sound Quality: Featuring high-power titanium drivers and Nutshell's professional tuning, the NS18 achieves outstanding sound separation and robust transient response. The titanium drivers offer extended highs and tight bass, while Nutshell's tuning ensures a balanced and impactful sound.
- Reliable Physical Buttons: Our physical buttons are designed to resist sweat and water, providing accurate control without accidental touches. Unlike touch controls, our physical buttons offer precise and tactile feedback, even when wet.
- Personalized App: Customize your listening experience with our dedicated app. Choose from various sound profiles, adjust EQ settings, or remap button controls to perfectly suit your preferences. With just a few taps, you can tailor your sound to your exact preferences.
- All-Day Power: With 12 hours of continuous playback and 48 hours of total playtime, NS18 keeps the music going all day long. Say goodbye to battery anxiety.
- Ergonomic Ear Hook Design: Our ergonomic ear hook design ensures a comfortable and secure fit, even during intense workouts or extreme sports.
- Quad-Mic Technology: Equipped with four microphones and cutting-edge algorithms, these earbuds deliver unparalleled call clarity, even in noisy environments.
| Brand: | NUTSHELL |
|---|---|
| Size: | L |
| Color: | BLK |
| Manufacturer: | Nutshell |
| Part Number: | JWTPCZT |
| Material Type: | Silicone |
| Product Dimensions: | 2.05 x 4.21 x 4.21 inches; 5.92 ounces |
| Isin: | I4AKSGJN3AOM |
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MONEY BACK GUARANTEE
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Why We Create Nutshell?
In Houston, a young, active couple shared a deep love for both music and sports. Frustrated by the lack of headphones that could keep up with our active lifestyles and deliver exceptional sound quality, we decided to take matters into our own hands.
And so, Nutshell was born. The name is as simple and pure as the idea behind it. We wanted to create a headphone as tough as a nutshell, capable of withstanding the rigors of an active lifestyle while delivering an extraordinary listening experience. Every pair of Nutshell headphones embodies our passion for sports and our commitment to creating exceptional products.
About NS18
As someone who loves both sports and music, I've always been on the hunt for the perfect pair of headphones that could keep up with my active lifestyle. I wanted something that could deliver powerful basslines for my electronic music while also being rugged enough to handle sweat and the rigors of a workout.
That's when I started working on the NS18.
The Pursuit of Sound
For me, great headphones are essential for an immersive workout experience. To achieve that, we equipped the NS18 with high-performance drivers capable of producing deep, resonant bass and crystal-clear highs. These drivers ensure that every beat and nuance of your music comes through loud and clear.
Built to Endure
Sweat and moisture are the enemies of electronics, but the NS18 is built to withstand them. We've incorporated waterproof physical buttons that are easy to operate, even with sweaty fingers. This ensures reliable control, no matter how intense your workout gets.
Your Sound, Your Way
To make the NS18 truly yours, we've developed a dedicated app. With this app, you can fine-tune the sound to your liking, customize button controls, and even give your headphones a unique name.
I hope the NS18 brings you as much joy as it brought me to create.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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