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NOVSIGHT 4x 9005 H11 Combo LED Headlights High Low Beam Bulbs 6500K Super White Bright US

Brand: NOVSIGHT

Picture Overview

Product Description


【Super Bright】---Utilizing 12PCS 6063 LED chips per side, boasting an impressive 180W output and, 36000LM per pair. These lights emit a more intense illumination, surpassing halogen lights by a remarkable 1200% in brightness and standard headlights by 900%!
【External Decoder Integration】---The N90 series 9005 H11 headlights bulbs utilize an external driver, enhancing automotive lighting performance stability and mitigating flickering and instability caused by decoding issues. Fit for 99% of car.
【It ensures 1200 Feet Visibility】---With NOVSIGHT 9005 H11 Led bulbs 36000 lumens, everything is visible for as far as you can see, while with the regular halogen bulbs, it struggled to see 100 feet only in front of the road.
【Optimal and Precise Lighting】---The N90 series showcases a perfect light shape-cutting line, no dark spots, no shadows, effectively mitigating glare to the highest degree. Whether it's rainy, foggy, or snowy conditions, ensures your driving safety with its standard and flawless lighting.
【More Advanced Thermal Cooling System】---Utilizing high-speed NMB double roller bearing fan technology and red copper as the base material, it surpasses traditional aluminum baseplates of headlights. As a result, the lifespan of the headlights is extended, significantly improving their durability.
【Better in All Weather】---The 9005 H11 LED headlights bulbs LED bulbs boast an IP68 high-quality waterproof rating, providing effective waterproofing and freeze resistance. It ensures seamless operation even in adverse weather conditions like rain, snow, and fog.

Specifications:
Brand: NOVSIGHT
Lamp size: 9005 HB3 + H11 H8 H9
Lamp type: Bulb
Light technology: LED
Power: 180W/pair (90W/bulb)
Lumen: 36000LM/pair (18000LM/bulb)
Colour temperature: 6500K
Oreration voltage: DC9V-32V
Current: 3.6A±0.15A%
Operating temperature: -40~ +80 degrees Celsius
Waterproof level: IP68
Material: 6063 aviation aluminium
Life expectancy: Up to 100,000 hours
Warranty: 2 Years
Note: The bulb cannot be installed in a truck.
 
 
Package include:
4x LED headlight bulbs

Variety of payment methods are accepted, such as credit, debit, gift cards, Apply pay, Google Pay, Paypal and Paypal Credit.
We only ship to the confirmed shipping address given with the payment.
If you want to ship to other address, please change your shipping address before you make payment.
To avoid initiating an unpaid item claim, please pay within 7 days.

1. If you have any questions before or after your purchase, please send us an email first, we will get back to you within one business day Please be patience.
2. After the payment is completed, we will send the item within 1-3 days. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you.
3. If you are not satisfied with your purchase, you can return the item for refund or replacement/exchange within 30 business days.
4. Nighteye/Novsight LED Bulbs offer 2-Years for repair warranty.

-- Working time
From 09:00 AM to 18:00 PM,Monday to Friday.All message will be replied within 24 hours.

FAQ

Q1: How to choose the Right Bulb Type?
1. Check your owner's manual, the part number on your original bulbs or search "automotive bulb look-up" online.
2. Select your vehicle model in the filter system of the product detail page to double check the fit.
3. If you are unsure your bulb type, please do remember send message to tell us your car make, model, year and other information which is helpful to check bulb type. for example:
2004 Ford F-150, high/low beam
2015 RAM 1500 with projector-type, high beam

Q2: How to install the bulbs easier?
1. Only 10mins to plug and play then finished installation.
2. Watch and follow the video or pictures of installation

Q3: How to solve that the bulbs doesn't fit?
1. Please make sure the bulb type you ordered,the bulb type may be wrong.
2. Please email us that the Year, Make ,Model of your car and depict the problem details with pics. Our Customer Support Team will give you a guidance as soon as possible and offer a choice of a new bulb if the problem cannot sovle online communication.

Q4: Will this bulb give error code or tend to flicker,or neither side lighting up, or work inconsistantly?
Check the headlight fuses, and then check the ballast plugs to insure correct installation.
If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.

Q5: I bought the wrong items/ the items were not compatible with my vehicle.
Please contact us via ebay message to get quick support.

Q6: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q7: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.

Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.

Welcome to our shop! We're professional in car and motorcycle accessories, especially in LED bulbs. We have our own factory and R&D team. Our belief is to sell top quality items that fit your car and serve you with our heart. Anything please feel free to contact us! Our customer service is very responsibility. Come and follow us!

Product Description


【Super Bright】---Utilizing 12PCS 6063 LED chips per side, boasting an impressive 180W output and, 36000LM per pair. These lights emit a more intense illumination, surpassing halogen lights by a remarkable 1200% in brightness and standard headlights by 900%!
【External Decoder Integration】---The N90 series 9005 H11 headlights bulbs utilize an external driver, enhancing automotive lighting performance stability and mitigating flickering and instability caused by decoding issues. Fit for 99% of car.
【It ensures 1200 Feet Visibility】---With NOVSIGHT 9005 H11 Led bulbs 36000 lumens, everything is visible for as far as you can see, while with the regular halogen bulbs, it struggled to see 100 feet only in front of the road.
【Optimal and Precise Lighting】---The N90 series showcases a perfect light shape-cutting line, no dark spots, no shadows, effectively mitigating glare to the highest degree. Whether it's rainy, foggy, or snowy conditions, ensures your driving safety with its standard and flawless lighting.
【More Advanced Thermal Cooling System】---Utilizing high-speed NMB double roller bearing fan technology and red copper as the base material, it surpasses traditional aluminum baseplates of headlights. As a result, the lifespan of the headlights is extended, significantly improving their durability.
【Better in All Weather】---The 9005 H11 LED headlights bulbs LED bulbs boast an IP68 high-quality waterproof rating, providing effective waterproofing and freeze resistance. It ensures seamless operation even in adverse weather conditions like rain, snow, and fog.

Specifications:
Brand: NOVSIGHT
Lamp size: 9005 HB3 + H11 H8 H9
Lamp type: Bulb
Light technology: LED
Power: 180W/pair (90W/bulb)
Lumen: 36000LM/pair (18000LM/bulb)
Colour temperature: 6500K
Oreration voltage: DC9V-32V
Current: 3.6A±0.15A%
Operating temperature: -40~ +80 degrees Celsius
Waterproof level: IP68
Material: 6063 aviation aluminium
Life expectancy: Up to 100,000 hours
Warranty: 2 Years
Note: The bulb cannot be installed in a truck.
 
 
Package include:
4x LED headlight bulbs

Q1: How to choose the Right Bulb Type?
1. Check your owner's manual, the part number on your original bulbs or search "automotive bulb look-up" online.
2. Select your vehicle model in the filter system of the product detail page to double check the fit.
3. If you are unsure your bulb type, please do remember send message to tell us your car make, model, year and other information which is helpful to check bulb type. for example:
2004 Ford F-150, high/low beam
2015 RAM 1500 with projector-type, high beam

Q2: How to install the bulbs easier?
1. Only 10mins to plug and play then finished installation.
2. Watch and follow the video or pictures of installation

Q3: How to solve that the bulbs doesn't fit?
1. Please make sure the bulb type you ordered,the bulb type may be wrong.
2. Please email us that the Year, Make ,Model of your car and depict the problem details with pics. Our Customer Support Team will give you a guidance as soon as possible and offer a choice of a new bulb if the problem cannot sovle online communication.

Q4: Will this bulb give error code or tend to flicker,or neither side lighting up, or work inconsistantly?
Check the headlight fuses, and then check the ballast plugs to insure correct installation.
If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.

Q5: I bought the wrong items/ the items were not compatible with my vehicle.
Please contact us via ebay message to get quick support.

Q6: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q7: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.

Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.

1. Instant PayPal payment is the preferred method of payment.

2. Variety of payment methods are accepted, such as credit, debit, gift cards, Apply pay, Google Pay, Paypal and Paypal Credit.

3. After you have won the auction, an email will be sent to your eBay registered email address.

4. If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.

5. To avoid initiating an unpaid item claim, please pay within 7 days.

6. We will only ship to the confirmed shipping address given with the payment. If you want to ship to other address, please change your shipping address before you make payment.

1. If you have any questions before or after your purchase, please send us an email first, we will get back to you within one business day Please be patience.
2. After the payment is completed, we will send the item within 1-3 days. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you.
3. If you are not satisfied with your purchase, you can return the item for refund or replacement/exchange within 30 business days.
4. Nighteye/Novsight LED Bulbs offer 2-Years for repair warranty.

-- Working time
From 09:00 AM to 18:00 PM,Monday to Friday.All message will be replied within 24 hours.

Welcome to our shop! We're professional in car and motorcycle accessories, especially in LED bulbs. We have our own factory and R&D team. Our belief is to sell top quality items that fit your car and serve you with our heart. Anything please feel free to contact us! Our customer service is very responsibility. Come and follow us!

Brand: NOVSIGHT
Isin: IF72LUIUAXAR

$197.96

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Ships from USA

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NOVSIGHT 4x 9005 H11 Combo LED Headlights High Low Beam Bulbs 6500K Super White Bright US

NOVSIGHT 4x 9005 H11 Combo LED Headlights High Low Beam Bulbs 6500K Super Whi...

$197.96

Picture Overview

Product Description


【Super Bright】---Utilizing 12PCS 6063 LED chips per side, boasting an impressive 180W output and, 36000LM per pair. These lights emit a more intense illumination, surpassing halogen lights by a remarkable 1200% in brightness and standard headlights by 900%!
【External Decoder Integration】---The N90 series 9005 H11 headlights bulbs utilize an external driver, enhancing automotive lighting performance stability and mitigating flickering and instability caused by decoding issues. Fit for 99% of car.
【It ensures 1200 Feet Visibility】---With NOVSIGHT 9005 H11 Led bulbs 36000 lumens, everything is visible for as far as you can see, while with the regular halogen bulbs, it struggled to see 100 feet only in front of the road.
【Optimal and Precise Lighting】---The N90 series showcases a perfect light shape-cutting line, no dark spots, no shadows, effectively mitigating glare to the highest degree. Whether it's rainy, foggy, or snowy conditions, ensures your driving safety with its standard and flawless lighting.
【More Advanced Thermal Cooling System】---Utilizing high-speed NMB double roller bearing fan technology and red copper as the base material, it surpasses traditional aluminum baseplates of headlights. As a result, the lifespan of the headlights is extended, significantly improving their durability.
【Better in All Weather】---The 9005 H11 LED headlights bulbs LED bulbs boast an IP68 high-quality waterproof rating, providing effective waterproofing and freeze resistance. It ensures seamless operation even in adverse weather conditions like rain, snow, and fog.

Specifications:
Brand: NOVSIGHT
Lamp size: 9005 HB3 + H11 H8 H9
Lamp type: Bulb
Light technology: LED
Power: 180W/pair (90W/bulb)
Lumen: 36000LM/pair (18000LM/bulb)
Colour temperature: 6500K
Oreration voltage: DC9V-32V
Current: 3.6A±0.15A%
Operating temperature: -40~ +80 degrees Celsius
Waterproof level: IP68
Material: 6063 aviation aluminium
Life expectancy: Up to 100,000 hours
Warranty: 2 Years
Note: The bulb cannot be installed in a truck.
 
 
Package include:
4x LED headlight bulbs

Variety of payment methods are accepted, such as credit, debit, gift cards, Apply pay, Google Pay, Paypal and Paypal Credit.
We only ship to the confirmed shipping address given with the payment.
If you want to ship to other address, please change your shipping address before you make payment.
To avoid initiating an unpaid item claim, please pay within 7 days.

1. If you have any questions before or after your purchase, please send us an email first, we will get back to you within one business day Please be patience.
2. After the payment is completed, we will send the item within 1-3 days. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you.
3. If you are not satisfied with your purchase, you can return the item for refund or replacement/exchange within 30 business days.
4. Nighteye/Novsight LED Bulbs offer 2-Years for repair warranty.

-- Working time
From 09:00 AM to 18:00 PM,Monday to Friday.All message will be replied within 24 hours.

FAQ

Q1: How to choose the Right Bulb Type?
1. Check your owner's manual, the part number on your original bulbs or search "automotive bulb look-up" online.
2. Select your vehicle model in the filter system of the product detail page to double check the fit.
3. If you are unsure your bulb type, please do remember send message to tell us your car make, model, year and other information which is helpful to check bulb type. for example:
2004 Ford F-150, high/low beam
2015 RAM 1500 with projector-type, high beam

Q2: How to install the bulbs easier?
1. Only 10mins to plug and play then finished installation.
2. Watch and follow the video or pictures of installation

Q3: How to solve that the bulbs doesn't fit?
1. Please make sure the bulb type you ordered,the bulb type may be wrong.
2. Please email us that the Year, Make ,Model of your car and depict the problem details with pics. Our Customer Support Team will give you a guidance as soon as possible and offer a choice of a new bulb if the problem cannot sovle online communication.

Q4: Will this bulb give error code or tend to flicker,or neither side lighting up, or work inconsistantly?
Check the headlight fuses, and then check the ballast plugs to insure correct installation.
If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.

Q5: I bought the wrong items/ the items were not compatible with my vehicle.
Please contact us via ebay message to get quick support.

Q6: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q7: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.

Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.

Welcome to our shop! We're professional in car and motorcycle accessories, especially in LED bulbs. We have our own factory and R&D team. Our belief is to sell top quality items that fit your car and serve you with our heart. Anything please feel free to contact us! Our customer service is very responsibility. Come and follow us!

Product Description


【Super Bright】---Utilizing 12PCS 6063 LED chips per side, boasting an impressive 180W output and, 36000LM per pair. These lights emit a more intense illumination, surpassing halogen lights by a remarkable 1200% in brightness and standard headlights by 900%!
【External Decoder Integration】---The N90 series 9005 H11 headlights bulbs utilize an external driver, enhancing automotive lighting performance stability and mitigating flickering and instability caused by decoding issues. Fit for 99% of car.
【It ensures 1200 Feet Visibility】---With NOVSIGHT 9005 H11 Led bulbs 36000 lumens, everything is visible for as far as you can see, while with the regular halogen bulbs, it struggled to see 100 feet only in front of the road.
【Optimal and Precise Lighting】---The N90 series showcases a perfect light shape-cutting line, no dark spots, no shadows, effectively mitigating glare to the highest degree. Whether it's rainy, foggy, or snowy conditions, ensures your driving safety with its standard and flawless lighting.
【More Advanced Thermal Cooling System】---Utilizing high-speed NMB double roller bearing fan technology and red copper as the base material, it surpasses traditional aluminum baseplates of headlights. As a result, the lifespan of the headlights is extended, significantly improving their durability.
【Better in All Weather】---The 9005 H11 LED headlights bulbs LED bulbs boast an IP68 high-quality waterproof rating, providing effective waterproofing and freeze resistance. It ensures seamless operation even in adverse weather conditions like rain, snow, and fog.

Specifications:
Brand: NOVSIGHT
Lamp size: 9005 HB3 + H11 H8 H9
Lamp type: Bulb
Light technology: LED
Power: 180W/pair (90W/bulb)
Lumen: 36000LM/pair (18000LM/bulb)
Colour temperature: 6500K
Oreration voltage: DC9V-32V
Current: 3.6A±0.15A%
Operating temperature: -40~ +80 degrees Celsius
Waterproof level: IP68
Material: 6063 aviation aluminium
Life expectancy: Up to 100,000 hours
Warranty: 2 Years
Note: The bulb cannot be installed in a truck.
 
 
Package include:
4x LED headlight bulbs

Q1: How to choose the Right Bulb Type?
1. Check your owner's manual, the part number on your original bulbs or search "automotive bulb look-up" online.
2. Select your vehicle model in the filter system of the product detail page to double check the fit.
3. If you are unsure your bulb type, please do remember send message to tell us your car make, model, year and other information which is helpful to check bulb type. for example:
2004 Ford F-150, high/low beam
2015 RAM 1500 with projector-type, high beam

Q2: How to install the bulbs easier?
1. Only 10mins to plug and play then finished installation.
2. Watch and follow the video or pictures of installation

Q3: How to solve that the bulbs doesn't fit?
1. Please make sure the bulb type you ordered,the bulb type may be wrong.
2. Please email us that the Year, Make ,Model of your car and depict the problem details with pics. Our Customer Support Team will give you a guidance as soon as possible and offer a choice of a new bulb if the problem cannot sovle online communication.

Q4: Will this bulb give error code or tend to flicker,or neither side lighting up, or work inconsistantly?
Check the headlight fuses, and then check the ballast plugs to insure correct installation.
If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.

Q5: I bought the wrong items/ the items were not compatible with my vehicle.
Please contact us via ebay message to get quick support.

Q6: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!

Q7: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.

Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.

1. Instant PayPal payment is the preferred method of payment.

2. Variety of payment methods are accepted, such as credit, debit, gift cards, Apply pay, Google Pay, Paypal and Paypal Credit.

3. After you have won the auction, an email will be sent to your eBay registered email address.

4. If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.

5. To avoid initiating an unpaid item claim, please pay within 7 days.

6. We will only ship to the confirmed shipping address given with the payment. If you want to ship to other address, please change your shipping address before you make payment.

1. If you have any questions before or after your purchase, please send us an email first, we will get back to you within one business day Please be patience.
2. After the payment is completed, we will send the item within 1-3 days. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you.
3. If you are not satisfied with your purchase, you can return the item for refund or replacement/exchange within 30 business days.
4. Nighteye/Novsight LED Bulbs offer 2-Years for repair warranty.

-- Working time
From 09:00 AM to 18:00 PM,Monday to Friday.All message will be replied within 24 hours.

Welcome to our shop! We're professional in car and motorcycle accessories, especially in LED bulbs. We have our own factory and R&D team. Our belief is to sell top quality items that fit your car and serve you with our heart. Anything please feel free to contact us! Our customer service is very responsibility. Come and follow us!

Datacaciques
  • Classic Part: Yes
  • Brand: NOVSIGHT
  • Lighting Technology: LED
  • Suitable For: Fog Light, High Beam, Low Beam, Headlight
  • Bulb Fitment Code: HB3 (9005)
  • Light Color: Cold White
  • Number of Bulbs: 4
  • Type: Light Bulb
  • Features: CAN bus Compatible, Road Legal
  • Manufacturer Part Number: NOVA500-N90-9005H11
  • Color Temperature: 6500K
  • Wattage: 180 W
  • Voltage: DC9V-32V
  • Lumens: 36000 lm
  • Performance Part: Yes
  • Universal Fitment: Yes
  • Manufacturer Warranty: 2 Years
  • Bulb Life Hours: Up to 100,000 hours
  • Interchange Part Number: 9005 HB3 + H11 H8 H9
  • Model: 9005 H11 LED Headlight Bulbs
  • Superseded Part Number: H11 H8 H9

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.