MooGoo Scalp Friendly Milk Shampoo 500ml
MooGoo Scalp Friendly Milk Shampoo 500ml
MooGoo Scalp Friendly Milk Shampoo 500ml
MooGoo Milk Shampoo uses natural ingredients to gently cleanse and also controls the micro-flora of the scalp that can cause scalp problems for many adults and children. This popular milk shampoo was originally formulated to help flaky and itchy scalps while also keeping the product healthy for us to use and the environment.
- Gentle to use on dry or flaky scalps.
- Fragrance-Free
- pH Balanced & Free from silicone-based ingredients.
- Natural Cleansers
Is this product made of milk?
Moogoo isn’t called MooGoo because their products are based on milk. Fresh milk in a shampoo would go off and be smelly. They do use Milk Protein in their hair care products, and it’s sourced ethically and sustainably from happy and healthy cows raised on a beautiful farm in New Zealand.
Does Moogoo shampoo strip colour?
When formulating the Moogoo shampoo, they learned a lot in the process. “Colour-lock Shampoo” is basically shampoo that is SLS-free and is not alkaline. Alkaline hair products open up the hair cuticle and leach colour out as well as make the hair feel squeaky (aka “clean”). Moogoo's Milk Shampoo is already SLS-free and a pH that is slightly acidic for the reasons mentioned above, so it’s “colour lock shampoo” by nature, although Moogoo don't think it’s an accurate description. “Damaged hair” shampoos are also usually just lower in sulphates so Moogoo have got that covered already.
| Brand: | MooGoo |
|---|---|
| Isin: | ILPIDE8AGEQM |
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MooGoo Milk Shampoo uses natural ingredients to gently cleanse and also controls the micro-flora of the scalp that can cause scalp problems for many adults and children. This popular milk shampoo was originally formulated to help flaky and itchy scalps while also keeping the product healthy for us to use and the environment.
- Gentle to use on dry or flaky scalps.
- Fragrance-Free
- pH Balanced & Free from silicone-based ingredients.
- Natural Cleansers
Is this product made of milk?
Moogoo isn’t called MooGoo because their products are based on milk. Fresh milk in a shampoo would go off and be smelly. They do use Milk Protein in their hair care products, and it’s sourced ethically and sustainably from happy and healthy cows raised on a beautiful farm in New Zealand.
Does Moogoo shampoo strip colour?
When formulating the Moogoo shampoo, they learned a lot in the process. “Colour-lock Shampoo” is basically shampoo that is SLS-free and is not alkaline. Alkaline hair products open up the hair cuticle and leach colour out as well as make the hair feel squeaky (aka “clean”). Moogoo's Milk Shampoo is already SLS-free and a pH that is slightly acidic for the reasons mentioned above, so it’s “colour lock shampoo” by nature, although Moogoo don't think it’s an accurate description. “Damaged hair” shampoos are also usually just lower in sulphates so Moogoo have got that covered already.
How To Use
Apply liberally, massage gently and then rinse well.
Ingredients
Water (Purified), Decyl Glucoside (Glucose Derived Cleanser), Coco-Betaine (Coconut Derived Cleanser), Sodium Cocoyl Sarcosinate (Coconut Derived Cleanser), Sodium Lauroamphoacetate (Coconut Derived Cleanser), Lauryl Glucoside (Glucose Derived Cleanser), Behentrimonium Methosulfate (Canola Derived De-Tangler), Cetearyl Alcohol, Glyceryl Oleate (Natural Ester), Coco Glucoside (Glucose Derived Cleanser), Piroctone Olamine, Allantoin, Hydrolyzed Casein (Milk Protein), Parfum (Phthalate free).
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
When Moogoo first started making products, they used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because Moogoo make products for people with sensitive skin, they took them out of most products. Instead, they helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how Moogoo can have a pleasant-smelling product without the reactions. The scents they use are proprietary blends from the company they get them from, and Moogoo had no reactions since they made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
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We currently ship to addresses within the United States only.
Products may ship from:
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Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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Contact: support@ibspot.com
Item Not Received
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
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Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
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To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
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Product Claims
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Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
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Customer Support
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