Mimi The cat Neck Pillow with Stand-up Collar, Cherry Stone Cushion, Shoulder and Neck Cushion, Heat Cushion, Warm or Cold
Mimi The cat Neck Pillow with Stand-up Collar, Cherry Stone Cushion, Shoulder and Neck Cushion, Heat Cushion, Warm or Cold
Mimi The cat Neck Pillow with Stand-up Collar, Cherry Stone Cushion, Shoulder and Neck Cushion, Heat Cushion, Warm or Cold
- Weight/Fabric: The neck cushion, whose fabric is 100% cotton, is filled with about 850 grams of cherry stones. This light weight makes it versatile and allows it to generate less pressure.
- Easy to use: Our cherry stone neck pillow can be used as a dry neck hot water bottle (heating pad) in the oven and microwave, or as a cold compress stored in the fridge or freezer.
- A perfect outfit: Our neck pillow with high neck is our most loved cherry stone cushion. Thanks to its compartment system and shape, the cushion stays in place whether you are walking, sitting or bending over. In the middle of the cushion there is a small opening allowing you to shift the filling at any time. The stand-up collar is also filled.
- Filling: Cherry stone filling is harder and with larger pits than in our other fillings. We make it a point of honor that our cores are only washed with water, without the use of chemicals. For this reason, the heated cherry stone cushion initially has an intensive smell of ripe cherries. This cushion has the advantage of being lightweight and washable.
- Made in Germany: The production of our cushions takes place entirely in Germany. You will receive detailed instructions with the cushion.
| Brand: | Giraffenland |
|---|---|
| Size: | Noyaux de cerises |
| Color: | Mimi the Cat |
| Manufacturer: | Giraffenland |
| Part Number: | YYX98Y5 |
| Material Type: | Cotton |
| Flavor: | Cherry Pit |
| Isin: | IBTGK0GUXMT5 |
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Cherry Stone Wellness Pillow with Stand-up Collar - Can be Used Hot or Cold
- Shape: half moon with compartments and stand-up collar
- Natural filling: cherry stones, about 850g
- Fabric: 100% Cotton
- Area of use: upper back, shoulders, neck, neck flank
- The cushion gives off heat allowing for approximately 15 minutes of use.
- Made in Germany.
Our cherry stone wellness pillow with stand-up collar is appreciated by young and old. Thanks to its well-thought-out half-moon shape and filled stand-up collar, this cushion adapts perfectly to the contours of the body and allows you to combine your use session with other activities such as reading.
Use as a hot water bottle cushion
- Heating in the oven:
Without preheating, put the cushion with a cup filled with water on the baking tray of your oven previously covered with parchment paper.
Rotating heat: bake halfway up at 130°C, about 9-11 min.
Natural convection: bake halfway up at 150°C, about 9-11 min. - Reheating in the microwave oven:
Warm the cushion 1.5 min. approximately at a power of 600 watts (medium level).
If the cushion is not yet hot enough for your taste, shake it well and continue to warm it in 15-second intervals until the desired temperature is obtained.
Please always make sure the microwave plate is clean and can rotate freely. - Heating on the radiator:
If you do not need it to be very hot, you can warm the cushion on the radiator.
Use as a cold compress cushion:
Leave the cushion for several hours in the fridge or freezer. Pack the cushion tightly to protect it from external odours.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
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Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
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Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
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Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
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Email: support@ibspot.com
Contact Form: Contact Us page
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