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Mercedes W211 E320 E350 E500 CLS500 Front Right Lower Control Arm 211 330 82 07




BRAND NEW

Mercedes Benz W220 

HEAVY DUTY

Longer Lasting

Lower Control Arm

Check below for years and applications

Listing includes;

1 x RIGHT Lower Control Arm

(Ball Joints & Bushings are Fitted on the Control Arm)

We also have all items for your W220....

2 x Engine/Motor Mounts $97.89

1 x Transmission Mount $30.00

Look at the Full Front End Set Ebay Item # 140490550973

GUARANTEED OEM QUALITY AND FITMENT1 YEAR Manufacturers Warranty

EXPRESS SHIPPING AVAILABLE

Next Day / 3 Day Select 

(See Express Shipping options for U.S.A Orders during Check out)

WE SHIP WORLDWIDE  - Save Big!!!

READ FEEDBACK FROM SATISFIED CUSTOMERS WHO HAVE BOUGHT THIS ITEM & THOUSANDS OF OUR OTHER ITEMS

We Carry a HUGE Inventory of Automotive Parts at COMPETITIVE PRICES !! 

 

Does NOT Fit cars with ABC (ACTIVE BODY CONTROL)

  Fits the Following W220 Mercedes Benz:

MAKE

MODEL

YEAR

 

SUBMODEL

 

CHASSIS ID

Mercedes-Benz

CLS500

2006




Mercedes-Benz

E320

2003



211.065

Mercedes-Benz

E320

2004-2005

Base


211.065

Mercedes-Benz

E320

2004-2005

Base


211.265

Mercedes-Benz

E320

2005

CDI



Mercedes-Benz

E320

2006-2007




Mercedes-Benz

E350

2006

Base


211.256

Mercedes-Benz

E350

2006

Base


211.056

Mercedes-Benz

E350

2007

Base



Mercedes-Benz

E500

2003




Mercedes-Benz

E500

2004-2006

Base



Mercedes-Benz

E55 AMG

2003-2006




  

NOTE: Spring Control 

Except Active Body Control (Code 487)

The Control Arms should be replaced in Pairs.

SHIPPING

All orders USUALLY ship within 24 to 48 hours after payment clears. Orders placed on the weekend will be processed and shipped on Monday (or the next business day if Monday is a holiday) in the received order.

DOMESTIC SHIPMENTS (Within the US)

UPS Ground

Our warehouse is located on the East Coast, therefore delivery is anywhere from 1-5 business days (Monday thru Friday)         

  • Northeast (2-3business days)        
  • Southeast (3-4 business days)
  • Midwest (3-4 business days)
  • WestCoast (4-6 business days)
  • Business days are Monday through Friday, excluding Saturday and Sunday

Note: Please make sure that if you place an order on Friday before 2:00pm ET for overnight delivery, you will not get your package until Monday, unless you arrange for a Saturday Delivery.

USPS (United States Postal Service)

We use USPS to ship to the following:

PR, GU, APO, and AE

  • 4-10 average business days (Depending on shipping preference)
  • Business days are Monday through Friday, excluding Saturday and Sunday

**Please note this options is not cost effective on heavier orders.

INTERNATIONAL SHIPMENTS

Same day shipping in most circumstances. Order placed on Saturday or Sunday should be processed and shipped on Monday or the next business day if Monday is a holiday. The transit times listed below to not include the weekends, holidays, or the amount of time it will take your country to process the order thru customs.

UPS/DHL Express Worldwide

Ships to 120,000 destinations in more than 220 countries and territories.

  • Tracking available online
  • Guaranteed proof of delivery
  • Business days are Monday through Friday, excluding Saturday and Sunday
  • Transit 2-4 business days depending on location
  • For Canada: Handling & Charges are included

USPS (United States Postal Service)

Priority Mail International

  • 6-10 average business days
  • Tracking to major destinations
  • Business days are Monday through Friday, excluding Saturday and Sunday



Go to top of page

                                                               

TERMS AND CONDITIONS

shiptheparts RETURN/WARRANTY POLICIES

 

 

IMPORTANT:    

In order for your return to be accepted and processed, you must contact our Client Services Team +1-203-822-8854 or via the Ebay messaging system to obtain an RMA#.  Any return received without an RMA# will not be accepted and processed.

 

Our goal at shiptheparts is to provide high quality aftermarket automotive parts coupled with outstanding customer service support.  Unfortunately, sometimes human error and product failures do occur.  Toward that end, detailed below are our Returns and Warranty Policies.

DISCLAIMER:    Photographs are representative of functionality only and the company reserves the right to substitute product of same quality, type and functionality.

 

RETURN POLICY

 

shiptheparts will not warranty any/all parts which are not installed by an ASE certified mechanic.

 

v Non-returnable orders:

Ø  Custom or special orders

Ø  Installed, used or disassembled items

Ø  Electrical Parts and Components (Such as: ECU's, coils, blowers, relays, etc.)

v All returns must meet the below listed criteria to be accepted & processed:

Ø  Must have an RMA number assigned

Ø  Must be returned within 14 days of the purchase date

Ø  Are not used, installed, or disassembled

Ø  Do not have missing parts, hardware or instructions

Ø  Are in the original packaging

 

Notes:

ü eBay customers must first agree to the eBay withdrawal process before any refund will be issued.

ü Original method of payment will be refunded upon the acceptance of returned merchandise.

ü An RMA number is valid for ten (10) days from date of issuance.

ü If the item or the order received free shipping, the shipping cost (FCP Paid) will be deducted from the cost of the merchandise returned.

ü If there is proof of error on our part, you can obtain a pre-paid shipping label for your return of merchandise (continental U.S. only).  However, if the product was ordered in error, all return shipping costs are to be paid by the customer.

 

v Returning Part of Kit:

Ø  Must have an RMA number assigned

Ø  Must be returned within 14 days of the purchase date

Ø  All Part of Kit returns must be pre-authorized by a shiptheparts Client Services Representative.

Ø  Any Part of Kit return received without prior authorization, WILL NOT BE ACCEPTED.

Ø  All Part of Kit returns are subject to a 20% restocking fee

 

Once we have received your return, conducted an inspection of the products and verified that your return meets the above requirements, a refund will be issued to the original method of payment.

 

RESTOCKING FEES

 

At DeustchepartsUSA option a restocking fee can be applied to the following:

 

Ø  Products not returned in the original packaging in sellable condition

Ø  Authorized Part of Kit returns

WARRANTY REPLACEMENT POLICY

 

All parts purchased from shiptheparts carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. Should a part fail within the twelve (12) month warranty period, shiptheparts will provide an immediate replacement of the part. This Warranty Replacement Policy does not provide for a refund of the purchase price, and/or any labor costs involved in the removal and installation of the part.  Additionally, shiptheparts is not responsible for any loss of use in service or repair costs incurred for incidental damage resulting from the failed product.

 

shiptheparts is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product.  Under no circumstances shall shiptheparts be liable for any loss, cost expense, inconvenience or damage exceeding the purchase price of the product.  shiptheparts makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness of particular purpose, or conformity to any to any representative or description, with respect to this product other than as set forth below.  The warranty and remedies set forth below are exclusive and in lieu of all other, oral or written, expressed or implied.

 

Warranty Replacement Requirements:

Ø  The defective item needs to be returned to the facility within one (1) year of the original date of purchase

Ø  The original defective merchandise must be returned to our facility or a hold of deposit provided before issuing a new warrantied item

Ø  shiptheparts reserves the right to refuse any return that does not meet the requirements setforth in this Warranty Replacement Policy

Notes:

ü Customer to be responsible for all shipping costs incurred in a warranty exchange.

ü All warranty returns will be inspected by our ASE certified Technician before any warranty replacement is finalized and issued.

 

Should you have any questions or concerns regarding your return or warranty replacement, please contact us …….

 

Client Services Team

shiptheparts
+1-203-822-8854 or via eBay Messaging Services

 

Go to top of page

  

CUSTOMER SERVICE

If you have any questions please email us or call us +1-203-822-8854

Go to top of page

 

 

FeedbackFrom BuyerDate/time
Super fast shipping to mexico, incredible, exactly the product shown on the addr*************9 ( 24  )2017-05-2419:18:02
Thanks again Awesome to deal with great parts fast shipping!!!d****e ( 238  )2017-05-24
19:01:50
LOOKS NICE QUALITYb************e ( 116  )2017-05-24
17:21:29
Fantastic pricing and very fast shipping!t*************r ( 68  )2017-05-24
17:12:51
100% goodf*****8 ( 66  )2017-05-24
16:32:13
perfect fitmentj***********m ( 155  )2017-05-24
15:55:21
Great product, reasonably priced, good deal.t*********s ( 31  )2017-05-24
15:22:37
greate*******************p ( 47  )2017-05-24
15:15:26
Works perfect, great selller A+v******1 ( 147  )2017-05-24
13:30:53
Smooth transaction and fast shippingi*******9 ( 1315  )2017-05-24
13:28:31
Arrived safely and functions amazingly. Great communication with shipper.j********s ( 122  )2017-05-24
09:51:34
AAAAAAAAAAAAAA+++++++++++++++++++++s*******k ( 2122  )2017-05-24
04:03:51
A++f**********6 ( 114  )2017-05-24
03:50:32
A++++++++Seller TYg*******1 ( 743  )2017-05-24
03:33:21
Perfect. Great purchase. Great service. Fast delivery.t********u ( 75  )2017-05-24
02:34:29
Great product and excellent shipping time. I will surely make future purchases.m******9 ( 184  )2017-05-24
00:39:16
Great deal, super fast shipping!!!b***************y ( 334  )2017-05-24
00:36:40
Thanks good transaction +++AAAb*******a ( 2568  )2017-05-23
23:40:30
Excellent service ! Great product, highly recommend A+v*******7 ( 226  )2017-05-23
23:26:09
Great!w******3 ( 267  )2017-05-23
22:15:20

We ship to all U.S. Protectorates  - US Virgin Islands, Puerto Rico, Guam, American Samoa, Northern Mariana Islands, Alaska, Hawaii & AFPO addresses at a minimal surcharge.
International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

                               

                                                   
 
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Isin: IKBE8FZRQY9W

$271.03

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

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Mercedes W211 E320 E350 E500 CLS500 Front Right Lower Control Arm 211 330 82 07

Mercedes W211 E320 E350 E500 CLS500 Front Right Lower Control Arm 211 330 82 07

$271.03




BRAND NEW

Mercedes Benz W220 

HEAVY DUTY

Longer Lasting

Lower Control Arm

Check below for years and applications

Listing includes;

1 x RIGHT Lower Control Arm

(Ball Joints & Bushings are Fitted on the Control Arm)

We also have all items for your W220....

2 x Engine/Motor Mounts $97.89

1 x Transmission Mount $30.00

Look at the Full Front End Set Ebay Item # 140490550973

GUARANTEED OEM QUALITY AND FITMENT1 YEAR Manufacturers Warranty

EXPRESS SHIPPING AVAILABLE

Next Day / 3 Day Select 

(See Express Shipping options for U.S.A Orders during Check out)

WE SHIP WORLDWIDE  - Save Big!!!

READ FEEDBACK FROM SATISFIED CUSTOMERS WHO HAVE BOUGHT THIS ITEM & THOUSANDS OF OUR OTHER ITEMS

We Carry a HUGE Inventory of Automotive Parts at COMPETITIVE PRICES !! 

 

Does NOT Fit cars with ABC (ACTIVE BODY CONTROL)

  Fits the Following W220 Mercedes Benz:

MAKE

MODEL

YEAR

 

SUBMODEL

 

CHASSIS ID

Mercedes-Benz

CLS500

2006




Mercedes-Benz

E320

2003



211.065

Mercedes-Benz

E320

2004-2005

Base


211.065

Mercedes-Benz

E320

2004-2005

Base


211.265

Mercedes-Benz

E320

2005

CDI



Mercedes-Benz

E320

2006-2007




Mercedes-Benz

E350

2006

Base


211.256

Mercedes-Benz

E350

2006

Base


211.056

Mercedes-Benz

E350

2007

Base



Mercedes-Benz

E500

2003




Mercedes-Benz

E500

2004-2006

Base



Mercedes-Benz

E55 AMG

2003-2006




  

NOTE: Spring Control 

Except Active Body Control (Code 487)

The Control Arms should be replaced in Pairs.

SHIPPING

All orders USUALLY ship within 24 to 48 hours after payment clears. Orders placed on the weekend will be processed and shipped on Monday (or the next business day if Monday is a holiday) in the received order.

DOMESTIC SHIPMENTS (Within the US)

UPS Ground

Our warehouse is located on the East Coast, therefore delivery is anywhere from 1-5 business days (Monday thru Friday)         

  • Northeast (2-3business days)        
  • Southeast (3-4 business days)
  • Midwest (3-4 business days)
  • WestCoast (4-6 business days)
  • Business days are Monday through Friday, excluding Saturday and Sunday

Note: Please make sure that if you place an order on Friday before 2:00pm ET for overnight delivery, you will not get your package until Monday, unless you arrange for a Saturday Delivery.

USPS (United States Postal Service)

We use USPS to ship to the following:

PR, GU, APO, and AE

  • 4-10 average business days (Depending on shipping preference)
  • Business days are Monday through Friday, excluding Saturday and Sunday

**Please note this options is not cost effective on heavier orders.

INTERNATIONAL SHIPMENTS

Same day shipping in most circumstances. Order placed on Saturday or Sunday should be processed and shipped on Monday or the next business day if Monday is a holiday. The transit times listed below to not include the weekends, holidays, or the amount of time it will take your country to process the order thru customs.

UPS/DHL Express Worldwide

Ships to 120,000 destinations in more than 220 countries and territories.

  • Tracking available online
  • Guaranteed proof of delivery
  • Business days are Monday through Friday, excluding Saturday and Sunday
  • Transit 2-4 business days depending on location
  • For Canada: Handling & Charges are included

USPS (United States Postal Service)

Priority Mail International

  • 6-10 average business days
  • Tracking to major destinations
  • Business days are Monday through Friday, excluding Saturday and Sunday



Go to top of page

                                                               

TERMS AND CONDITIONS

shiptheparts RETURN/WARRANTY POLICIES

 

 

IMPORTANT:    

In order for your return to be accepted and processed, you must contact our Client Services Team +1-203-822-8854 or via the Ebay messaging system to obtain an RMA#.  Any return received without an RMA# will not be accepted and processed.

 

Our goal at shiptheparts is to provide high quality aftermarket automotive parts coupled with outstanding customer service support.  Unfortunately, sometimes human error and product failures do occur.  Toward that end, detailed below are our Returns and Warranty Policies.

DISCLAIMER:    Photographs are representative of functionality only and the company reserves the right to substitute product of same quality, type and functionality.

 

RETURN POLICY

 

shiptheparts will not warranty any/all parts which are not installed by an ASE certified mechanic.

 

v Non-returnable orders:

Ø  Custom or special orders

Ø  Installed, used or disassembled items

Ø  Electrical Parts and Components (Such as: ECU's, coils, blowers, relays, etc.)

v All returns must meet the below listed criteria to be accepted & processed:

Ø  Must have an RMA number assigned

Ø  Must be returned within 14 days of the purchase date

Ø  Are not used, installed, or disassembled

Ø  Do not have missing parts, hardware or instructions

Ø  Are in the original packaging

 

Notes:

ü eBay customers must first agree to the eBay withdrawal process before any refund will be issued.

ü Original method of payment will be refunded upon the acceptance of returned merchandise.

ü An RMA number is valid for ten (10) days from date of issuance.

ü If the item or the order received free shipping, the shipping cost (FCP Paid) will be deducted from the cost of the merchandise returned.

ü If there is proof of error on our part, you can obtain a pre-paid shipping label for your return of merchandise (continental U.S. only).  However, if the product was ordered in error, all return shipping costs are to be paid by the customer.

 

v Returning Part of Kit:

Ø  Must have an RMA number assigned

Ø  Must be returned within 14 days of the purchase date

Ø  All Part of Kit returns must be pre-authorized by a shiptheparts Client Services Representative.

Ø  Any Part of Kit return received without prior authorization, WILL NOT BE ACCEPTED.

Ø  All Part of Kit returns are subject to a 20% restocking fee

 

Once we have received your return, conducted an inspection of the products and verified that your return meets the above requirements, a refund will be issued to the original method of payment.

 

RESTOCKING FEES

 

At DeustchepartsUSA option a restocking fee can be applied to the following:

 

Ø  Products not returned in the original packaging in sellable condition

Ø  Authorized Part of Kit returns

WARRANTY REPLACEMENT POLICY

 

All parts purchased from shiptheparts carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. Should a part fail within the twelve (12) month warranty period, shiptheparts will provide an immediate replacement of the part. This Warranty Replacement Policy does not provide for a refund of the purchase price, and/or any labor costs involved in the removal and installation of the part.  Additionally, shiptheparts is not responsible for any loss of use in service or repair costs incurred for incidental damage resulting from the failed product.

 

shiptheparts is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product.  Under no circumstances shall shiptheparts be liable for any loss, cost expense, inconvenience or damage exceeding the purchase price of the product.  shiptheparts makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness of particular purpose, or conformity to any to any representative or description, with respect to this product other than as set forth below.  The warranty and remedies set forth below are exclusive and in lieu of all other, oral or written, expressed or implied.

 

Warranty Replacement Requirements:

Ø  The defective item needs to be returned to the facility within one (1) year of the original date of purchase

Ø  The original defective merchandise must be returned to our facility or a hold of deposit provided before issuing a new warrantied item

Ø  shiptheparts reserves the right to refuse any return that does not meet the requirements setforth in this Warranty Replacement Policy

Notes:

ü Customer to be responsible for all shipping costs incurred in a warranty exchange.

ü All warranty returns will be inspected by our ASE certified Technician before any warranty replacement is finalized and issued.

 

Should you have any questions or concerns regarding your return or warranty replacement, please contact us …….

 

Client Services Team

shiptheparts
+1-203-822-8854 or via eBay Messaging Services

 

Go to top of page

  

CUSTOMER SERVICE

If you have any questions please email us or call us +1-203-822-8854

Go to top of page

 

 

FeedbackFrom BuyerDate/time
Positive feedback ratingSuper fast shipping to mexico, incredible, exactly the product shown on the addr*************9 ( 24 Yellow star )2017-05-2419:18:02
Positive feedback ratingThanks again Awesome to deal with great parts fast shipping!!!d****e ( 238 Turquoise star )2017-05-24
19:01:50
Positive feedback ratingLOOKS NICE QUALITYb************e ( 116 Turquoise star )2017-05-24
17:21:29
Positive feedback ratingFantastic pricing and very fast shipping!t*************r ( 68 Blue star )2017-05-24
17:12:51
Positive feedback rating100% goodf*****8 ( 66 Blue star )2017-05-24
16:32:13
Positive feedback ratingperfect fitmentj***********m ( 155 Turquoise star )2017-05-24
15:55:21
Positive feedback ratingGreat product, reasonably priced, good deal.t*********s ( 31 Yellow star )2017-05-24
15:22:37
Positive feedback ratinggreate*******************p ( 47 Yellow star )2017-05-24
15:15:26
Positive feedback ratingWorks perfect, great selller A+v******1 ( 147 Turquoise star )2017-05-24
13:30:53
Positive feedback ratingSmooth transaction and fast shippingi*******9 ( 1315 Red star )2017-05-24
13:28:31
Positive feedback ratingArrived safely and functions amazingly. Great communication with shipper.j********s ( 122 Turquoise star )2017-05-24
09:51:34
Positive feedback ratingAAAAAAAAAAAAAA+++++++++++++++++++++s*******k ( 2122 Red star )2017-05-24
04:03:51
Positive feedback ratingA++f**********6 ( 114 Turquoise star )2017-05-24
03:50:32
Positive feedback ratingA++++++++Seller TYg*******1 ( 743 Purple star )2017-05-24
03:33:21
Positive feedback ratingPerfect. Great purchase. Great service. Fast delivery.t********u ( 75 Blue star )2017-05-24
02:34:29
Positive feedback ratingGreat product and excellent shipping time. I will surely make future purchases.m******9 ( 184 Turquoise star )2017-05-24
00:39:16
Positive feedback ratingGreat deal, super fast shipping!!!b***************y ( 334 Turquoise star )2017-05-24
00:36:40
Positive feedback ratingThanks good transaction +++AAAb*******a ( 2568 Red star )2017-05-23
23:40:30
Positive feedback ratingExcellent service ! Great product, highly recommend A+v*******7 ( 226 Turquoise star )2017-05-23
23:26:09
Positive feedback ratingGreat!w******3 ( 267 Turquoise star )2017-05-23
22:15:20

We ship to all U.S. Protectorates  - US Virgin Islands, Puerto Rico, Guam, American Samoa, Northern Mariana Islands, Alaska, Hawaii & AFPO addresses at a minimal surcharge.
International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

                               

                                                   
 
Powered by eBay Turbo Lister 
The free listing tool. List your items fast and easy and manage your active items.

 

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.