LUCKLZ KZ ZEX Electrostatic and BD Hybrid Technology, Wired Earphones, New Electrostatic Technology, 6.8mm Low Voltage Electrostatic Unit, Sky Spiritual Deep Whale Sound Effect, Silver Plated Line
LUCKLZ KZ ZEX Electrostatic and BD Hybrid Technology, Wired Earphones, New Electrostatic Technology, 6.8mm Low Voltage Electrostatic Unit, Sky Spiritual Deep Whale Sound Effect, Silver Plated Line
LUCKLZ KZ ZEX Electrostatic and BD Hybrid Technology, Wired Earphones, New Electrostatic Technology, 6.8mm Low Voltage Electrostatic Unit, Sky Spiritual Deep Whale Sound Effect, Silver Plated Line
- Dynamic Driver with Polymer Composite Diaphragm: KZ ZEX is equipped with a 0.4 inch (10 mm) dual magnetic flux dynamic driver. Instant response. The KZ ZEX is equipped with a dual magnetic flux dynamic driver, so it has a better sound transfer rate compared to ordinary dynamic drivers. The sound of this dynamic driver is apparent. Excellent analysis for bass sound
- (Equipped with Electret Electrostatic Screwdriver) KZ ZEX Electrolet Electrostatic Driver is placed in the sound guide tube of the earphone, so the loss of treble and high sound is reduced to the max. It has better extension. Electrolet static driver has better analysis properties to ensure sound playback properly. The KZ ZEX Electret Static Driver has good analysis for instrument sound
- 【UPGRADED CABLE】 KZ ZEX cables have been upgraded than previous cables. KZ ZEX is equipped with a 100 core high purity silver plated cable. Through this cable, the sound isolation and music of the earphone will be better. The sound of the vocal and instrument is more clear. Not only that, but Kevlar fibers are encased in this cable to reduce sound distortion
- (Enjoy HIFI Music Anywhere) The KZ ZEX is designed based on Asian ear data to fit people's ears. The ear strap provides a comfortable fit. By improving sound insulation, it not only greatly reduces outside noise, but also reduces sound leakage.
- (12 months warranty) Products purchased from our store come with a 12 month product warranty (repair support). If there is any defects within 12 months of the date of purchase, we will repair it free of charge
| Brand: | lucklz |
|---|---|
| Size: | NO MIC |
| Color: | gray |
| Manufacturer: | KZ |
| Part Number: | KQY7DT4 |
| Material Type: | Metal + Resin |
| Isin: | IRHNP7XWSWMS |
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Product Name: KZ ZEX (1DD+1EST) Hybrid HIFI Earphones
Brand: KZ
Model: ZEX
Plug: 3.5mm plug
Frequency band: 20-4000HZ
Sensitivity: 103dB/mW
Impedance: 25ohm
Cable Length: 120cm
Connector: 0.75mm 2pin
Cable: silver plated cable
1. If you do not need to replace the cable, please do not pull the cable out of the headset frequently. It will affect the usage time of the headset.
2. When inserting headphone cable, please align horizontally.
3. When pulling out the cable, make sure the cable is horizontal, and push the earphone pin position and gently pull out. Suitable for all earphones with interchangeable cables.
4. Before connecting the headphones to your audio device, please lower the music volume to avoid damage the earphone's vibration membrane. We also recommend having a break every 2 hours.
5.This product is original and has been KZ official brand certification.
Brand: KZ
Model: ZEX
Plug: 3.5mm plug
Frequency band: 20-4000HZ
Sensitivity: 103dB/mW
Impedance: 25ohm
Cable Length: 120cm
Connector: 0.75mm 2pin
Cable: silver plated cable
1. If you do not need to replace the cable, please do not pull the cable out of the headset frequently. It will affect the usage time of the headset.
2. When inserting headphone cable, please align horizontally.
3. When pulling out the cable, make sure the cable is horizontal, and push the earphone pin position and gently pull out. Suitable for all earphones with interchangeable cables.
4. Before connecting the headphones to your audio device, please lower the music volume to avoid damage the earphone's vibration membrane. We also recommend having a break every 2 hours.
5.This product is original and has been KZ official brand certification.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
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You can track your shipment anytime using the Track Your Order page on our website.
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Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
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Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
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- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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