LTPAG Foldable Pet Stair for Dog and Cat Portable Pet Travel Ladder Supports 150lbs
LTPAG Foldable Pet Stair for Dog and Cat Portable Pet Travel Ladder Supports 150lbs
LTPAG Foldable Pet Stair for Dog and Cat Portable Pet Travel Ladder Supports 150lbs
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Foldable Pet Stair for Dog and Cat Portable Pet Travel Ladder Supports 150lbs
Description:
Sturdy and Durable One-Piece Design - Unlike folding ramps, this one-piece design has no cutouts and offers a higher load-bearing capacity. The durable, stable solid wood construction and extra-long wooden slats provide strong support, preventing wobbling or wiggling. Ideal Height - The dog ladder's height is suitable for most situations, allowing you to use it wherever you need it, adding more fun for your pet. Upgraded Anti-Slip Ramp - The black, high-traction carpeted surface (especially useful for older, blind pets, making it easier to see) provides high surface friction. The carpeted and ribbed walking surface provides traction and a stable foothold, allowing you to climb with confidence. Relieve Joint Pain - Using the car dog ramp allows your pet to easily reach the sofa, bed, or RV, avoiding muscle and joint strain caused by jumping, allowing you and your pet to enjoy playtime. The natural color design easily blends into any home style, or you can add a bath mat to the ramp for your pet's extra grip. Excellent Service - The puppy stairs are ready to use right out of the box, with no assembly required. Easy to use and set up. If your pet isn't sure how to use these pet stair steps, try placing treats on the steps to build their trust until they get used to them. Product Attributes: Material: Pine + Multilayer Board + Polyester Dimensions: 79.5 x 47 x 70.5 (assembled) Includes: Guardrail Dog Ladder *1 Guardrail Sticks *8 Guardrail Handrails *4
Return&Warranty
(1) For your best shopping experience in our store and saving your time .Please Do Not click "Return this item" except that you just don't need it any more.Because no return request is our company's Service. Please click "Contact seller" via Ebay Message(protected by Ebay),that is the fastest way to solve any problem for you.You will get the replacement or refund through the communication between us. As the picture show below:
(2)We fully guarantee Customers benefit within 14 business days if item DOA (damage on arrival), and please contact us within 30 days from the delivery date to exchange or refund.No need return just contact us. Refunds will be given via paypal only.
(3) For malfunction products under warranty period, please contact our customer service via EBay Message. Replacements will be sent once after we have a fully communication.No need return the original one after we have fully communication.
(4) The buyer has an obligation to cooperate with seller to verify defective item. If you want return, please double check if the item does not work or you just don't need it any more. If the item defective or no work,
(5) All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).
(6) A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
(7) All return products should be in original package with all accessories included.
Shipping
(1) All items are shipped from US warehouse located at California.
(2) Items usually are shipped via USPS \FedEx \DHL! Delivery time -- within the U.S. It is usually just takes 3 to 5 business days, however in rare cases it could take 5 to 7 business days! To Canada,it is usually take 10-15 business days to arrival
(3) No combined shipping discount offered and no pick-up service!
(4) Please make sure your address in Paypal is correct.
(5) If you want to change the address or let us send it directly to your relevant or friends, please kindly contact us when you make off payment.
Payment
(1) We accept PayPal only.
(2) After you have won the auction, an email will be sent to your eBay registered email address.
(3) If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4) All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
Customer Services
(1) Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via ebay message.If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails.
Feedback&Rating
We are responsible company, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 3 business days to resolve the complaint to your satisfaction.
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| Brand: | LTPAG |
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| Isin: | ICSLZWSRUGGR |
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Fast Shipping
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Foldable Pet Stair for Dog and Cat Portable Pet Travel Ladder Supports 150lbs
Description:
Sturdy and Durable One-Piece Design - Unlike folding ramps, this one-piece design has no cutouts and offers a higher load-bearing capacity. The durable, stable solid wood construction and extra-long wooden slats provide strong support, preventing wobbling or wiggling. Ideal Height - The dog ladder's height is suitable for most situations, allowing you to use it wherever you need it, adding more fun for your pet. Upgraded Anti-Slip Ramp - The black, high-traction carpeted surface (especially useful for older, blind pets, making it easier to see) provides high surface friction. The carpeted and ribbed walking surface provides traction and a stable foothold, allowing you to climb with confidence. Relieve Joint Pain - Using the car dog ramp allows your pet to easily reach the sofa, bed, or RV, avoiding muscle and joint strain caused by jumping, allowing you and your pet to enjoy playtime. The natural color design easily blends into any home style, or you can add a bath mat to the ramp for your pet's extra grip. Excellent Service - The puppy stairs are ready to use right out of the box, with no assembly required. Easy to use and set up. If your pet isn't sure how to use these pet stair steps, try placing treats on the steps to build their trust until they get used to them. Product Attributes: Material: Pine + Multilayer Board + Polyester Dimensions: 79.5 x 47 x 70.5 (assembled) Includes: Guardrail Dog Ladder *1 Guardrail Sticks *8 Guardrail Handrails *4 
       
Return&Warranty
(1) For your best shopping experience in our store and saving your time .Please Do Not click "Return this item" except that you just don't need it any more.Because no return request is our company's Service. Please click "Contact seller" via Ebay Message(protected by Ebay),that is the fastest way to solve any problem for you.You will get the replacement or refund through the communication between us. As the picture show below:
(2)We fully guarantee Customers benefit within 14 business days if item DOA (damage on arrival), and please contact us within 30 days from the delivery date to exchange or refund.No need return just contact us. Refunds will be given via paypal only.
(3) For malfunction products under warranty period, please contact our customer service via EBay Message. Replacements will be sent once after we have a fully communication.No need return the original one after we have fully communication.
(4) The buyer has an obligation to cooperate with seller to verify defective item. If you want return, please double check if the item does not work or you just don't need it any more. If the item defective or no work,
(5) All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).
(6) A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
(7) All return products should be in original package with all accessories included.
Shipping
(1) All items are shipped from US warehouse located at California.
(2) Items usually are shipped via USPS \FedEx \DHL! Delivery time -- within the U.S. It is usually just takes 3 to 5 business days, however in rare cases it could take 5 to 7 business days! To Canada,it is usually take 10-15 business days to arrival
(3) No combined shipping discount offered and no pick-up service!
(4) Please make sure your address in Paypal is correct.
(5) If you want to change the address or let us send it directly to your relevant or friends, please kindly contact us when you make off payment.
Payment
(1) We accept PayPal only.
(2) After you have won the auction, an email will be sent to your eBay registered email address.
(3) If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4) All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
Customer Services
(1) Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via ebay message.If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails.
Feedback&Rating
We are responsible company, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 3 business days to resolve the complaint to your satisfaction.
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- Brand: LTPAG
- Country/Region of Manufacture: China
- Dog Size: S
- Features: Durable
- Material: Polypropylene Plastic
- Type: Ramp
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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