KZYEE Digital Ignition Timing Light Car Motorcycle Engine Advance Strobe Timing Lights
KZYEE Digital Ignition Timing Light Car Motorcycle Engine Advance Strobe Timing Lights
KZYEE KT60 Digital Timing Light, LED Display 12V Automotive Ignition Timing Light for 9V-16V Ignition System Strobe Lamp Detector, Portable Timing Check Auto Vehicle Motorcycle Marine Repair Tool
⭕【WHY YOU NEED TIMING LIGHT】Adjustable timing light is specially designed to detect the ignition timing scale on the engine flywheel or pulley. Improper engine timing can lead to difficulty starting, decreased power, increased fuel consumption, and unstable idling. It can even cause severe damage such as piston failure, bent valve rods, or a broken crankshaft
⏰【ACCURATE TIMING】The KZYEE KT60 timing light features precise digital readout and advanced functions. This digital timing light with advance provides accuracy up to 10,000 RPM, the digital display allows you to easily diagnose and make precise.
❗【KEY POINT-Inductive pick-up】The inductive pick-up is essential for the timing light automotive. Clamp it around the No. 1 spark plug wire, ensuring the arrow points toward the spark plug.
👉 Please NOTE: 1, Keep the inductive pick-up away from the exhaust manifold and nearby parts, as they get very hot and could damage it. 2, If the inductive pick-up is not used properly, it can result in inaccurate readings, light flashes intermittently, or even the timing lights not working at all
📲【DIGITAL DISPLAY PANEL】The KT60 digital inductive timing light with indicator lights and a LED screen. The four buttons let you switch between 4-stroke and 2-stroke, display the RPM and ignition angle, and easily increase or decrease the ignition angle. ✅ The RPM and advance displays are handy
♻️【WIDE APPLICATION】Engine timing light is suitable for old classical cars, motorcycles, boats,agricultural and all 2-stroke or 4-stroke Pestrol engines, easily operate on 9-16V ignition systems. Works on 6 and 12 volt vehicles (6 volt operation requires a separate 12 volt car battery for power)
➿【REVERSE POLARITY PROTECTION】Equipped with sensor clips in red and black color to distinguish polarity. The timing light with tachometer and advance has the function of reverse polarity and overload protection, which can effectively protect the safety of batteries and equipment.
✌【ERGONOMIC DESIGN & HIGH IMPACT ABS HOUSING 】The handle pistol-type design of dynamic timing light is ergonomically and the button is comfortable, feels good, facilitates the operation. Rugged ABS, durable housing that is shock resistant and can withstand daily use. High impact ABS housing is tough enough to carry an elephant's weight
KZYEE KT60 Timing Light features high visibility LED display designed for precision tuning. Accurate and stable timing signals from 0-10,000 RPM can be measured with this timing light displayed on the screen. Additionally, the button is comfortable and facilitates operation with ease, you can switch between 4 & 2 engine stokes. Suitable for mechanics, DIYers and car enthusiasts.
***The inductive pick-up is essential for the timing light automotive. Clamp it around the No. 1 spark plug wire, ensuring the arrow points toward the spark plug.
- Keep the inductive pick-up away from the exhaust manifold and nearby parts, as they get very hot and could damage it.
- **If the inductive pick-up is not used properly, it can result in inaccurate readings, light flashes intermittently, or even the timing lights not working at all.
KT60 adjustable timing light automotive allows you to keep an informed eye on your engine's performance as well as fuel consumption, helping your engine run with precise control. KT60 timing lights is the partner for your car that saves you money and time.
Play and Plug, KT60 Directions for Use
How to Use:
- Red clamp connects to the positive and the black clamp connects to the negative, and clamp the inductive pick-up around the NO.1 spark plug wire. Make sure the arrow on the wire is pointing toward the spark plug.
- Start the engine to warm up and reach normal operating temperature.
- Use the ignition timing light to illuminate the timing pulley.
- Adjust the distributor until aligned and reading correctly.
*** Troubleshooting Guide
- Q1: When powered on, there is no display on the screen , and the light does not flash when pulling the trigger.
A: Connect the clamps correctly, the red clamp is connected to the Positive (+) , and the black clamp is connected to the Negative (-); Ensure that the clamps are connected to a clean position on the battery terminal.
- Q2: When powered on, there is display on the screen, but unable to read engine speed.
A: Only use timing light to test gasoline engine vehicles; The inductive clip should clamp on the NO.1 spark plug wire and the arrow should be pointing towards the spark plug; Check if the inductive clip is clamped in place (correctly).
- Q3: When powered on, there is display on the screen, which can read the engine speed, but the light does not flash.
A: Should keep during testing to have the light flashing.
- Q4: When powered on, is able to read engine speed, but the reading is unstable.
A: Check if the inductive clip is clamped in place; Perhaps there is interference from the external ignition system, or the spark plug ignition is not so stable. First, check if the spark plug is aging, and if so, replace the spark plug first.
KT60 Wide Compatibility
KT60 Engine Timing Light is important that you purchase a Timing Light that is compatible with your engine.
- Please check if your vehicle is equipped with a distributor
- In addition to a distributor, there should be timing marks on the crankshaft pulley
- For 9V-16V ignition systems
- Can control both 2-stroke and 4-stroke engines
- Suitable for OLD classical cars, motorcycles, boats, agricultural
Q5: How does the digital timing light work?
A: The principle is similar for both analog and digital timing lights. Timing light automotive is specially designed to detect the ignition timing scale on the engine flywheel or pulley.
Q6: What happens if the ignition timing is set TOO EARLY or TOO LATE?
A: **PREMATURE ignition will cause detonation, piston upward movement is blocked, efficiency is reduced, thermal load, mechanical load, noise and vibration increased. **LATE ignition leads to poor engine performance, higher fuel consumption, lower efficiency, and louder exhaust noise.
*** Eventually, this will affect the performance of your engine.
Digital Display Panel
A. Display Area: Display ignition advance angle or engine speed.
B. Indicator Area: Indicates that the product is in a certain functional state.
C. Operation Buttons:
"R/A" button: to switch the displayed speed and ignition angle;
"4/2" button: to switch 4-stroke and 2-stroke;
"+" button: short press to increase ignition advance angle by 0.1 and long press to increase by 1;
"-" button: short press to reduce ignition advance angle by 0.1 and long press to reduce by 1.、
*** To extend the lifespan of the ignition timing light, please avoid pressing the handle button after the engine timing is completed.
Troubleshooting Guide
Q7: When powered on, is able to read engine speed . Once engine speed exceeds 3500RPM, the light does not flash.
A: The timing light is mainly used in testing petrol cars, with a speed of 4000 rpm is already a high speed for a petrol car. During testing, when triggering the flash light, engine speed should be maintained below 3500RPM.
*** This is not malfunction. When testing motorcycle, it is very often to see the light stop flashing once engine speed exceeding 3500 rpm due to over limit.
Q8: When testing motorcycles, pulling the trigger and the light is flashing for a while and then stop flash.
A: Since motorcycle battery is small and the voltage is unstable, when testing the motorcycle at high engine speed >3500rpm, combined with poor signal matching with the motorcycle, the timing light will stop flash as a default setting. If continue to pull the trigger for a long timing when the light stops flash due to engine speed over limit (>3500rpm), it is likely to burn out the timing light.
*** Warning: When testing motorcycles, 2 strokes should be selected; During testing, when triggering the flash light, the engine speed should be strictly controlled below 3500rpm.
Note:
There are two types of engine ignition system for motorcycles:
- motorcycles with magneto ignition system, which CAN be tested with this timing light;
- motorcycles with CDI (Capacitive Discharge Ignition) , CANNOT be tested with this timing light.
1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 7 days after bidding ends.
4.Otherwise we will be cancle your order.
5.We are not responsible for buyers’ local taxes.
6.Please include your special requests in eBay note if there is any.
1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!
2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.
3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.
4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.
5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!
1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory
If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!
2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.
Please contact us firstly when you need warranty service.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.
If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit or doesn't like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!
1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
2.We have more than 100 employees devoting to customer satisfaction.
3.We are eager to be your professional parner of automobile diagnostic tool.
4.Welcome to consult us by mail if you have any difficulty in software installation.
1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .
3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .
Brand: | KZYEE |
---|---|
Isin: | IPMZDUFAC6AY |

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KZYEE KT60 Digital Timing Light, LED Display 12V Automotive Ignition Timing Light for 9V-16V Ignition System Strobe Lamp Detector, Portable Timing Check Auto Vehicle Motorcycle Marine Repair Tool

⭕【WHY YOU NEED TIMING LIGHT】Adjustable timing light is specially designed to detect the ignition timing scale on the engine flywheel or pulley. Improper engine timing can lead to difficulty starting, decreased power, increased fuel consumption, and unstable idling. It can even cause severe damage such as piston failure, bent valve rods, or a broken crankshaft
⏰【ACCURATE TIMING】The KZYEE KT60 timing light features precise digital readout and advanced functions. This digital timing light with advance provides accuracy up to 10,000 RPM, the digital display allows you to easily diagnose and make precise.
❗【KEY POINT-Inductive pick-up】The inductive pick-up is essential for the timing light automotive. Clamp it around the No. 1 spark plug wire, ensuring the arrow points toward the spark plug.
👉 Please NOTE: 1, Keep the inductive pick-up away from the exhaust manifold and nearby parts, as they get very hot and could damage it. 2, If the inductive pick-up is not used properly, it can result in inaccurate readings, light flashes intermittently, or even the timing lights not working at all
📲【DIGITAL DISPLAY PANEL】The KT60 digital inductive timing light with indicator lights and a LED screen. The four buttons let you switch between 4-stroke and 2-stroke, display the RPM and ignition angle, and easily increase or decrease the ignition angle. ✅ The RPM and advance displays are handy
♻️【WIDE APPLICATION】Engine timing light is suitable for old classical cars, motorcycles, boats,agricultural and all 2-stroke or 4-stroke Pestrol engines, easily operate on 9-16V ignition systems. Works on 6 and 12 volt vehicles (6 volt operation requires a separate 12 volt car battery for power)
➿【REVERSE POLARITY PROTECTION】Equipped with sensor clips in red and black color to distinguish polarity. The timing light with tachometer and advance has the function of reverse polarity and overload protection, which can effectively protect the safety of batteries and equipment.
✌【ERGONOMIC DESIGN & HIGH IMPACT ABS HOUSING 】The handle pistol-type design of dynamic timing light is ergonomically and the button is comfortable, feels good, facilitates the operation. Rugged ABS, durable housing that is shock resistant and can withstand daily use. High impact ABS housing is tough enough to carry an elephant's weight

KZYEE KT60 Timing Light features high visibility LED display designed for precision tuning. Accurate and stable timing signals from 0-10,000 RPM can be measured with this timing light displayed on the screen. Additionally, the button is comfortable and facilitates operation with ease, you can switch between 4 & 2 engine stokes. Suitable for mechanics, DIYers and car enthusiasts.
***The inductive pick-up is essential for the timing light automotive. Clamp it around the No. 1 spark plug wire, ensuring the arrow points toward the spark plug.
- Keep the inductive pick-up away from the exhaust manifold and nearby parts, as they get very hot and could damage it.
- **If the inductive pick-up is not used properly, it can result in inaccurate readings, light flashes intermittently, or even the timing lights not working at all.
KT60 adjustable timing light automotive allows you to keep an informed eye on your engine's performance as well as fuel consumption, helping your engine run with precise control. KT60 timing lights is the partner for your car that saves you money and time.

Play and Plug, KT60 Directions for Use
How to Use:
- Red clamp connects to the positive and the black clamp connects to the negative, and clamp the inductive pick-up around the NO.1 spark plug wire. Make sure the arrow on the wire is pointing toward the spark plug.
- Start the engine to warm up and reach normal operating temperature.
- Use the ignition timing light to illuminate the timing pulley.
- Adjust the distributor until aligned and reading correctly.
*** Troubleshooting Guide
- Q1: When powered on, there is no display on the screen , and the light does not flash when pulling the trigger.
A: Connect the clamps correctly, the red clamp is connected to the Positive (+) , and the black clamp is connected to the Negative (-); Ensure that the clamps are connected to a clean position on the battery terminal.
- Q2: When powered on, there is display on the screen, but unable to read engine speed.
A: Only use timing light to test gasoline engine vehicles; The inductive clip should clamp on the NO.1 spark plug wire and the arrow should be pointing towards the spark plug; Check if the inductive clip is clamped in place (correctly).
- Q3: When powered on, there is display on the screen, which can read the engine speed, but the light does not flash.
A: Should keep during testing to have the light flashing.
- Q4: When powered on, is able to read engine speed, but the reading is unstable.
A: Check if the inductive clip is clamped in place; Perhaps there is interference from the external ignition system, or the spark plug ignition is not so stable. First, check if the spark plug is aging, and if so, replace the spark plug first.

KT60 Wide Compatibility
KT60 Engine Timing Light is important that you purchase a Timing Light that is compatible with your engine.
- Please check if your vehicle is equipped with a distributor
- In addition to a distributor, there should be timing marks on the crankshaft pulley
- For 9V-16V ignition systems
- Can control both 2-stroke and 4-stroke engines
- Suitable for OLD classical cars, motorcycles, boats, agricultural

Q5: How does the digital timing light work?
A: The principle is similar for both analog and digital timing lights. Timing light automotive is specially designed to detect the ignition timing scale on the engine flywheel or pulley.
Q6: What happens if the ignition timing is set TOO EARLY or TOO LATE?
A: **PREMATURE ignition will cause detonation, piston upward movement is blocked, efficiency is reduced, thermal load, mechanical load, noise and vibration increased. **LATE ignition leads to poor engine performance, higher fuel consumption, lower efficiency, and louder exhaust noise.
*** Eventually, this will affect the performance of your engine.

Digital Display Panel
A. Display Area: Display ignition advance angle or engine speed.
B. Indicator Area: Indicates that the product is in a certain functional state.
C. Operation Buttons:
"R/A" button: to switch the displayed speed and ignition angle;
"4/2" button: to switch 4-stroke and 2-stroke;
"+" button: short press to increase ignition advance angle by 0.1 and long press to increase by 1;
"-" button: short press to reduce ignition advance angle by 0.1 and long press to reduce by 1.、
*** To extend the lifespan of the ignition timing light, please avoid pressing the handle button after the engine timing is completed.
Troubleshooting Guide
Q7: When powered on, is able to read engine speed . Once engine speed exceeds 3500RPM, the light does not flash.
A: The timing light is mainly used in testing petrol cars, with a speed of 4000 rpm is already a high speed for a petrol car. During testing, when triggering the flash light, engine speed should be maintained below 3500RPM.
*** This is not malfunction. When testing motorcycle, it is very often to see the light stop flashing once engine speed exceeding 3500 rpm due to over limit.
Q8: When testing motorcycles, pulling the trigger and the light is flashing for a while and then stop flash.
A: Since motorcycle battery is small and the voltage is unstable, when testing the motorcycle at high engine speed >3500rpm, combined with poor signal matching with the motorcycle, the timing light will stop flash as a default setting. If continue to pull the trigger for a long timing when the light stops flash due to engine speed over limit (>3500rpm), it is likely to burn out the timing light.
*** Warning: When testing motorcycles, 2 strokes should be selected; During testing, when triggering the flash light, the engine speed should be strictly controlled below 3500rpm.
Note:
There are two types of engine ignition system for motorcycles:
- motorcycles with magneto ignition system, which CAN be tested with this timing light;
- motorcycles with CDI (Capacitive Discharge Ignition) , CANNOT be tested with this timing light.


1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 7 days after bidding ends.
4.Otherwise we will be cancle your order.
5.We are not responsible for buyers’ local taxes.
6.Please include your special requests in eBay note if there is any.
1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!
2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.
3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.
4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.
5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!
1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory
If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!
2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.
Please contact us firstly when you need warranty service.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.
If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit or doesn't like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!
1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
2.We have more than 100 employees devoting to customer satisfaction.
3.We are eager to be your professional parner of automobile diagnostic tool.
4.Welcome to consult us by mail if you have any difficulty in software installation.
1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .
3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .


- Brand: KZYEE
- Manufacturer Part Number: KZYEE KT60 Digital Timing Light
- Features: Digital
- Accessories: KZYEE KT60 Digital Timing Light*1
- Warranty: 5 Year
- Type: Digital Timing Light
- Shape: Round
- Finish Type: ABS
- Shade Material: Acrylonitrile Butadiene Styrene
- Item Weight: 0.69 Kilograms
- Voltage: 9-16V
- Product Dimensions: 1.31"L x 1.13"W x 0.31"H
- Model: KT60
- Material: Pastic
- Color: Gray
- Power Source: Battery Powered
- Light Source Type: LED
- Advantage: ACCURATE TIMING
- Advantage 2: Inductive pick-up
- Advantage 3: DIGITAL DISPLAY PANEL
- Advantage 4: WIDE APPLICATION
- Advantage 5: REVERSE POLARITY PROTECTION
- Advantage 6: ERGONOMIC DESIGN
- Advantage 7: HIGH IMPACT ABS HOUSING
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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