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KUCEY Cooling Side Sleeper Pillow for Neck and Shoulder Pain, Luxury Shredded Memory Foam Curved Bed Pillows for Sleeping Set of 2- Adjustable Queen Size- Washable Cover Original White | KUCEY

Brand: KUCEY
  • TO ADJUST PILLOW HEIGHT!The pillow is filled with shredded memory foam You can adjust the height of the pillow by adding or removing shredded memory foam according to the needs of different sleeping positions and different scenarios. Give you the best experience whenever you use it
  • NEVER BE FLAT!Kucey Shredded memory foam is a popular pillow fill to help balance the heat transfer. Its extreme resilience will perfectly support your head and neck and never flatten out. With the perfect balance between soft happiness and firm support, it is specially designed to greatly relax your head, neck, back and shoulders while you lie on your back or side
  • COOL AND CONSTANT TEMPERATURE DOUBLE EXPERIENCE!Double-sided Cover- fiber and polymer cooling fabric, fiber side is made of premium material, which enables your pillow to be ultra soft and comfortable
  • HIGH QUALITY MATERIALS!Our pillow is certified by OEKO-TEX and CertiPUR-US, ensuring that the product meets safety. All filling materials are made from a mix of clean, new cross-cut memory foam and microfibers, and we don't use any leftovers. So you can buy with confidence
  • STARS AND MOONS PATTERN!It features a patented 3D area sandwich design with the most romantic patterns. Luxurious patterns can instantly upgrade your room decoration level and make you happy every day. Imagine how sweet and romantic it is to hold the stars and moon in your arms every night
  • WASHABLE AND REMOVABLE PILLOWCASE!Our pillowcases are made of fiber fabric, which is smooth, cool and soft to the touch. Its cooling, breathable fabric will help you sleep through the night. In addition, the cover of our pillow is removable, with a zipper on the back of the pillow, and the pillowcase can be machine washed after removal. However, the inner core can be placed in a cool and ventilated place. In this way, you can keep your pillow clean as new for a long time
  • This premium quality pillow makes for an excellent for your loved ones on any special occasion Be it New Year, Valentine's Day, Mother's Day, Father's Day, Thanksgiving, or Christmas, this pillow embodies warmth and comfort, making it a fitting symbol of your heartfelt appreciation and love. Durable and comfortable, this pillow is an experience pillow that they will cherish on each of these special days and beyond. A pillow that embraces the spirit of giving, sure to bring a smile to their faces
Isin: IHMRNR5HWC41

$100.67

  • Free shipping in US
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  • Free 30-Day returns

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KUCEY Cooling Side Sleeper Pillow for Neck and Shoulder Pain, Luxury Shredded Memory Foam Curved Bed Pillows for Sleeping Set of 2- Adjustable Queen Size- Washable Cover Original White | KUCEY

KUCEY Cooling Side Sleeper Pillow for Neck and Shoulder Pain, Luxury Shredded...

$100.67

 

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Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

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Contact: support@ibspot.com


Item Not Received

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Email: support@ibspot.com

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Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

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Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

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  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

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Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

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Email: support@ibspot.com
Contact Form: Contact Us page

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