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KAC Starter For Ford Thunderbird 1994-1997 E-SERIES 97-13 Lincoln Navigator 1998

Brand: KAC
This is a Title
This is a subTitle
DESCRIPTION
PAYMENT
SHIPPING
RETURN POLICY
CONTACT US

Description

  • High Quality Aftermarket Products
  • Warranty offered
  • Built to strict quality control standards
  • Direct replacements 
  • All of our starters are tested to ensure product performance and durability
  • 100% factory tested
  • Voltage: 12
  • Starter Type: PMGR
  • Rotation: CW
  • Teeth: 12
  •  

Part Number

  • AC DELCO: 323-525, 336-1170, 336-1808
  • ARROWHEAD: SFD0028
  • CARGO: 112592, 112646
  • For ford: 3C24-11000-CA, 3C2Z-11002-CA, 4R3Z-11002-CA, 6C2T-11000-BA, 6C2T-11000-CA, 6C2Z-11002-BA, 6C2Z-11002-CA, 6W1T-11000-AA, 6W1Z-11002-AA, 9C2T-11000-AA, 9C2Z-11002-A, F2VU-11000-AC, F2VU-11000-AD, F2VY-11002-A, F3LU-11000-AA, F3LY-11002-A, F4LU-11000-AA, F6VU-11000-AA, F6VZ-11002-AA, F75U-11000-AA, F75U-11000-AB, F75U-11000-AC, F75Z-11002-AA, F7LU-11000-AA, F7LU-11000-BA, F7LU-11001-BA, F7LZ-11002-AA, F7LZ-11002-BA, F7UU-11000-AA, F7UU-11000-AB, F7UZ-11002-AA, 3C24-CA, 6C2T-CA, F2VU-AC, F2VU-AD, F3LU-AA, F4LU-AA, F6VU-AA, F75U-AA, F75U-AB, F75U-AC, F7LU-AA, F7LU-BA, F7UU-AA, F7UU-AB
  • J & N: 410-14042, 410-14034
  • LESTER: 3221, 3267, 6691, 3233
  • MOTORCRAFT: SA-789, SA-808, SA-822, SA-838, SA-842, SA-848, SA-849, SA-912, SA-932, SA-933, SA-952, SA-988
  • REMY REMAN: SR110702, SR111059
  • WAI: 2-1799-FD, 2-1799-FD-1

 

YEAR MAKE MODEL ENGINE TYPE

1992-2011 For ford CROWN VICTORIA 4.6L(281) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 4.6L(281) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 5.4L(330) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 6.8L(415) V10 Auto and Light Truck

1997-1998 For ford EXPEDITION 4.6L(281) V8 Auto and Light Truck

1997-1998 For ford EXPEDITION 5.4L(330) V8 Auto and Light Truck

1997-1998 For ford F-SERIES PICKUPS 4.6L(281) V8 Auto and Light Truck

1997-1998 For ford F-SERIES PICKUPS 5.4L(330) V8 Auto and Light Truck

1996-2004 For ford MUSTANG 4.6L(281) V8 Auto and Light Truck

1994-1997 For ford THUNDERBIRD 4.6L(281) V8 Auto and Light Truck

2006-2008 For ford E450 Super-Duty For ford 5.4L(330) V8 Gas Medium & Heavy-Duty Trucks

1993-1998 For lincoln MARK SERIES 4.6L(281) V8 Auto and Light Truck

1998 For lincoln NAVIGATOR 5.4L(330) V8 Auto and Light Truck

1992-2011 For lincoln TOWN CAR 4.6L(281) V8 Auto and Light Truck

1994-1997 MERCURY COUGAR 4.6L(281) V8 Auto and Light Truck

1992-2011 MERCURY GRAND MARQUIS 4.6L(281) V8 Auto and Light Truck

2003-2004 MERCURY MARAUDER 4.6L(281) V8 Auto and Light Truck

Package included:
1 x starter 

 

Fault check:
The starter often has failures and phenomena that cannot rotate or rotate slowly. In this case, check the following aspects:

1. The battery has no electricity or the electricity is weak, so the starter cannot rotate or rotate slowly.

2. The starter thread is loose or off, and the switch or adsorption switch fails.

3. The brush is worn out or the brush surface is not correct, and the spring is weak, resulting in poor contact of the rectifier.

4. Excitation coil or armature coil is short-circuited or disconnected.

5. The rectifier is fouled and the mica sheet is protruding, causing poor contact between the brush and the rectifier.Organization maintenance

In the process of starting the engine, the starter must draw in 344~400Ah from the battery. Therefore, in order to prevent the battery from over-current or damage, the starting time should not exceed

5s. In winter, it is easy to start difficult to start. Multiple starting times should not be too long, and appropriate intervals should be left in each starting.

 

How to Install a Car Starter:

There’s never a convenient time for your vehicle’s starter to fail. A car starter's job is to kick over the engine in your car so your vehicle starts.When you find yourself with a vehicle that won’t start, there are a number of a number of issues that may be the culprit,but once you’ve narrowed it down to a faulty starter, you can replace it using just common hand tools.

 

Part 1: Removing a Bad Starter

(1).Disconnect the battery. 
You will not need to remove the positive cable on the battery.
Always disconnect the battery before servicing the electrical system in your vehicle.

 

(2).Jack up the vehicle if need be. 
Ensure you jack the vehicle up on firm, level ground.

 

(3).Locate the starter.
The smaller cylinder attached to the starter is the starter solenoid.
A wire should run directly from the positive terminal on the battery or from the fuse box under the hood to the top terminal on the starter solenoid.

 

(4).Disconnect the wiring to the solenoid. 
In some cases, it may just be clips you need to disconnect for the wiring.
On some starters, you will need to loosen bolts or screws that hold the wires in place.

 

(5).Remove the starter retaining bolts then the starter.
Be sure to use the correct size socket, otherwise you risk damaging the bolts.

 

(6).Compare the new starter to the old one.  Slide the starter into place. 
If the two starters don’t look mostly identical, it may not be the correct starter for your vehicle.
New starter solenoids often come with four terminals, but can be used with only two.

 

Part 2: Installing a New Starter

(7).Insert the starter retainer bolts. 
If the bolt does not thread properly, unscrew it and try again.
Make sure the bolts are tight so they can’t vibrate loose while the engine is running.

 

(8).Connect the wiring to the starter solenoid. 
With the starter secured in place, reconnect the wiring you disconnected from the old starter onto the terminals on the new one. If your new solenoid has four terminals but your old one had two, only utilize the top and bottom terminal on the new solenoid. If your old one had four and the new one does as well, connect them to the same terminals they were connected to on the old one.

 

(9).Reconnect the battery. 
With the starter installed and wired, reconnect the black cable to the negative terminal on the battery and tighten it in place. Insert the key into the ignition and attempt to start the vehicle.
If the vehicle fails to start with the new starter in place, ensure the battery is fully charged.

 

(10).Listen to the vehicle as you attempt to start it. 
As you turn the key in the ignition, listen for the sounds the engine makes to help determine if you have an issue with your starter. If the engine makes no sound whatsoever, or you hear only a faint clicking, it may be because there isn’t enough power reaching the electric starter motor.

 

(11).Ensure the battery terminals are clean and secure.Charge your vehicle’s battery. 
A weak connection from the battery can prevent the engine from starting.
Wear gloves when cleaning battery terminals to avoid getting battery acid on your skin.

If you suspect the battery may simply be low on power, try charging it using either a trickle charger or another vehicle to jump start it. Be sure to connect the red cable to the positive terminal on each vehicle and the black to the negative.

 

(12).Check to see the starter solenoid is bad. 
If the test light does not light up, it means power is not reaching the starter motor due to a faulty solenoid or a dead battery.
If the test light does light up, it means the solenoid is good, but the starter itself may have failed.

 

Frequently Asked Questions:

(1).Why is my car starter burning out?
You likely cranked the starter for too long.

 

(2).I have to change the starter fairly often in my car. What could be causing this?
A leak of some sort could be fouling the starter if fluid is dripping on it. If that's the case,

replacing the starter doesn't fix the leak so it's only a matter of time before the new starter fails.

 

(3).What is the black wire connected to?
He black wire can be commonly associated with the wire that connects the battery to the ignition.

If this is not the wire that you are referring to then it could be a random wire that has been detached from your fuse box?

How big is this wire? If it is rather stout then that would be your battery cables. If it is a small wire then it could be several different things.

Follow it and find the origin of the wire, it could be a simple fix just take a look at it.

 

(4).What does a bad starter sound like?
In my case, there was very little noise when the ignition was turned, and all that was heard was a distinctive click.

One really common sign is if you see any smoke coming from the starter.

 

(5).If my car is grinding when I turn the key, does that mean I have a bad starter?
No. It's your flywheel. When you start your car the grinding noise would be your flywheel that's connected to the starter.

Payment must be complete within 3 days from the date you purchase or after the end of auction. Items unpaid within 3 days of the auction end will be forfeited. We reserve the right of cancel the order and re-selling the items.

We only ship this item to United States !

1. We ship to your eBay address. Each package will be shipped by UPS or Fedex with tracking number.

2. Please check your shipping address carefully before checkout, it can't be changed if order completed.

3. Ship within 1 business day once payment completed. Orders placed on weekend will be shipped within 3 days.

4. Seriously promise: Refund or resend will be offered if item still not arrive in 7-10 business days. Just send us an email ,we will give you a satisfied solution as soon as possible

How to process return ?

1. contact seller first

2. send images : outer package & scan label & item itself & with complete accessories etc
necessary condition  
rule A: item with original package in unused condition .
rule B: outer package without any damage.

3. get the return label for return

4. item delivered -payment repay 
(Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of 
return shipping and replacement shipping. 
Exchanges due to shipping errors by will not be subject to a restocking fee or shipping charges)

Priority:
Buyer undertake the return shipping fee in fellow reason:
1. order accidentally
2. find better price 
3. change mind

Kindly note:
accessory missing/ quality issue/ shipping damage.etc 
please contact us for good solution first instead of opening return dispute.
 

Any question please feel free to contact us, we will try our best to solve it. We must give you a satisfactory solution.

Please feel free to contact us first before leave indifferent feedback or 1-3 star good feedback and open Case. we will try our best to solve your problem. Because we believe Anything can be resolved through communication. Thank you!

1.Free repair: During the warranty period, if the product fails due to manufacturing defects, component failure or workmanship problems, please contact us to provide corresponding handling methods.
2.Warranty period: The warranty period is usually calculated from the date of purchase, and the specific period may vary depend on the product type and brand.
3.Warranty terms: The repairer needs to use components and spare parts that meet the technical requirements of the product, carefully record the failure and the quality of the product after repair, and ensure that the repaired product can be used normally for more than 30 days.
4.Extended warranty: Some manufacturers may provide additional extended warranty services, which usually require additional fees and may extend the original warranty period or provide a wider warranty coverage
5.Note: If there are any problems with the product received, please provide all relevant videos, pictures and other clues to facilitate our cunstomer service department and processing the issuse for you . 
Thank you for your support

Brand: KAC
Isin: I1ZKXYLW52KF

$130.70

  • Free shipping in US
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KAC Starter For Ford Thunderbird 1994-1997 E-SERIES 97-13 Lincoln Navigator 1998

KAC Starter For Ford Thunderbird 1994-1997 E-SERIES 97-13 Lincoln Navigator 1998

$130.70

This is a Title
This is a subTitle
DESCRIPTION
PAYMENT
SHIPPING
RETURN POLICY
CONTACT US

Description

  • High Quality Aftermarket Products
  • Warranty offered
  • Built to strict quality control standards
  • Direct replacements 
  • All of our starters are tested to ensure product performance and durability
  • 100% factory tested
  • Voltage: 12
  • Starter Type: PMGR
  • Rotation: CW
  • Teeth: 12
  •  

Part Number

  • AC DELCO: 323-525, 336-1170, 336-1808
  • ARROWHEAD: SFD0028
  • CARGO: 112592, 112646
  • For ford: 3C24-11000-CA, 3C2Z-11002-CA, 4R3Z-11002-CA, 6C2T-11000-BA, 6C2T-11000-CA, 6C2Z-11002-BA, 6C2Z-11002-CA, 6W1T-11000-AA, 6W1Z-11002-AA, 9C2T-11000-AA, 9C2Z-11002-A, F2VU-11000-AC, F2VU-11000-AD, F2VY-11002-A, F3LU-11000-AA, F3LY-11002-A, F4LU-11000-AA, F6VU-11000-AA, F6VZ-11002-AA, F75U-11000-AA, F75U-11000-AB, F75U-11000-AC, F75Z-11002-AA, F7LU-11000-AA, F7LU-11000-BA, F7LU-11001-BA, F7LZ-11002-AA, F7LZ-11002-BA, F7UU-11000-AA, F7UU-11000-AB, F7UZ-11002-AA, 3C24-CA, 6C2T-CA, F2VU-AC, F2VU-AD, F3LU-AA, F4LU-AA, F6VU-AA, F75U-AA, F75U-AB, F75U-AC, F7LU-AA, F7LU-BA, F7UU-AA, F7UU-AB
  • J & N: 410-14042, 410-14034
  • LESTER: 3221, 3267, 6691, 3233
  • MOTORCRAFT: SA-789, SA-808, SA-822, SA-838, SA-842, SA-848, SA-849, SA-912, SA-932, SA-933, SA-952, SA-988
  • REMY REMAN: SR110702, SR111059
  • WAI: 2-1799-FD, 2-1799-FD-1

 

YEAR MAKE MODEL ENGINE TYPE

1992-2011 For ford CROWN VICTORIA 4.6L(281) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 4.6L(281) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 5.4L(330) V8 Auto and Light Truck

1997-2013 For ford E-SERIES VANS 6.8L(415) V10 Auto and Light Truck

1997-1998 For ford EXPEDITION 4.6L(281) V8 Auto and Light Truck

1997-1998 For ford EXPEDITION 5.4L(330) V8 Auto and Light Truck

1997-1998 For ford F-SERIES PICKUPS 4.6L(281) V8 Auto and Light Truck

1997-1998 For ford F-SERIES PICKUPS 5.4L(330) V8 Auto and Light Truck

1996-2004 For ford MUSTANG 4.6L(281) V8 Auto and Light Truck

1994-1997 For ford THUNDERBIRD 4.6L(281) V8 Auto and Light Truck

2006-2008 For ford E450 Super-Duty For ford 5.4L(330) V8 Gas Medium & Heavy-Duty Trucks

1993-1998 For lincoln MARK SERIES 4.6L(281) V8 Auto and Light Truck

1998 For lincoln NAVIGATOR 5.4L(330) V8 Auto and Light Truck

1992-2011 For lincoln TOWN CAR 4.6L(281) V8 Auto and Light Truck

1994-1997 MERCURY COUGAR 4.6L(281) V8 Auto and Light Truck

1992-2011 MERCURY GRAND MARQUIS 4.6L(281) V8 Auto and Light Truck

2003-2004 MERCURY MARAUDER 4.6L(281) V8 Auto and Light Truck

Package included:
1 x starter 

 

Fault check:
The starter often has failures and phenomena that cannot rotate or rotate slowly. In this case, check the following aspects:

1. The battery has no electricity or the electricity is weak, so the starter cannot rotate or rotate slowly.

2. The starter thread is loose or off, and the switch or adsorption switch fails.

3. The brush is worn out or the brush surface is not correct, and the spring is weak, resulting in poor contact of the rectifier.

4. Excitation coil or armature coil is short-circuited or disconnected.

5. The rectifier is fouled and the mica sheet is protruding, causing poor contact between the brush and the rectifier.Organization maintenance

In the process of starting the engine, the starter must draw in 344~400Ah from the battery. Therefore, in order to prevent the battery from over-current or damage, the starting time should not exceed

5s. In winter, it is easy to start difficult to start. Multiple starting times should not be too long, and appropriate intervals should be left in each starting.

 

How to Install a Car Starter:

There’s never a convenient time for your vehicle’s starter to fail. A car starter's job is to kick over the engine in your car so your vehicle starts.When you find yourself with a vehicle that won’t start, there are a number of a number of issues that may be the culprit,but once you’ve narrowed it down to a faulty starter, you can replace it using just common hand tools.

 

Part 1: Removing a Bad Starter

(1).Disconnect the battery. 
You will not need to remove the positive cable on the battery.
Always disconnect the battery before servicing the electrical system in your vehicle.

 

(2).Jack up the vehicle if need be. 
Ensure you jack the vehicle up on firm, level ground.

 

(3).Locate the starter.
The smaller cylinder attached to the starter is the starter solenoid.
A wire should run directly from the positive terminal on the battery or from the fuse box under the hood to the top terminal on the starter solenoid.

 

(4).Disconnect the wiring to the solenoid. 
In some cases, it may just be clips you need to disconnect for the wiring.
On some starters, you will need to loosen bolts or screws that hold the wires in place.

 

(5).Remove the starter retaining bolts then the starter.
Be sure to use the correct size socket, otherwise you risk damaging the bolts.

 

(6).Compare the new starter to the old one.  Slide the starter into place. 
If the two starters don’t look mostly identical, it may not be the correct starter for your vehicle.
New starter solenoids often come with four terminals, but can be used with only two.

 

Part 2: Installing a New Starter

(7).Insert the starter retainer bolts. 
If the bolt does not thread properly, unscrew it and try again.
Make sure the bolts are tight so they can’t vibrate loose while the engine is running.

 

(8).Connect the wiring to the starter solenoid. 
With the starter secured in place, reconnect the wiring you disconnected from the old starter onto the terminals on the new one. If your new solenoid has four terminals but your old one had two, only utilize the top and bottom terminal on the new solenoid. If your old one had four and the new one does as well, connect them to the same terminals they were connected to on the old one.

 

(9).Reconnect the battery. 
With the starter installed and wired, reconnect the black cable to the negative terminal on the battery and tighten it in place. Insert the key into the ignition and attempt to start the vehicle.
If the vehicle fails to start with the new starter in place, ensure the battery is fully charged.

 

(10).Listen to the vehicle as you attempt to start it. 
As you turn the key in the ignition, listen for the sounds the engine makes to help determine if you have an issue with your starter. If the engine makes no sound whatsoever, or you hear only a faint clicking, it may be because there isn’t enough power reaching the electric starter motor.

 

(11).Ensure the battery terminals are clean and secure.Charge your vehicle’s battery. 
A weak connection from the battery can prevent the engine from starting.
Wear gloves when cleaning battery terminals to avoid getting battery acid on your skin.

If you suspect the battery may simply be low on power, try charging it using either a trickle charger or another vehicle to jump start it. Be sure to connect the red cable to the positive terminal on each vehicle and the black to the negative.

 

(12).Check to see the starter solenoid is bad. 
If the test light does not light up, it means power is not reaching the starter motor due to a faulty solenoid or a dead battery.
If the test light does light up, it means the solenoid is good, but the starter itself may have failed.

 

Frequently Asked Questions:

(1).Why is my car starter burning out?
You likely cranked the starter for too long.

 

(2).I have to change the starter fairly often in my car. What could be causing this?
A leak of some sort could be fouling the starter if fluid is dripping on it. If that's the case,

replacing the starter doesn't fix the leak so it's only a matter of time before the new starter fails.

 

(3).What is the black wire connected to?
He black wire can be commonly associated with the wire that connects the battery to the ignition.

If this is not the wire that you are referring to then it could be a random wire that has been detached from your fuse box?

How big is this wire? If it is rather stout then that would be your battery cables. If it is a small wire then it could be several different things.

Follow it and find the origin of the wire, it could be a simple fix just take a look at it.

 

(4).What does a bad starter sound like?
In my case, there was very little noise when the ignition was turned, and all that was heard was a distinctive click.

One really common sign is if you see any smoke coming from the starter.

 

(5).If my car is grinding when I turn the key, does that mean I have a bad starter?
No. It's your flywheel. When you start your car the grinding noise would be your flywheel that's connected to the starter.

Payment must be complete within 3 days from the date you purchase or after the end of auction. Items unpaid within 3 days of the auction end will be forfeited. We reserve the right of cancel the order and re-selling the items.

We only ship this item to United States !

1. We ship to your eBay address. Each package will be shipped by UPS or Fedex with tracking number.

2. Please check your shipping address carefully before checkout, it can't be changed if order completed.

3. Ship within 1 business day once payment completed. Orders placed on weekend will be shipped within 3 days.

4. Seriously promise: Refund or resend will be offered if item still not arrive in 7-10 business days. Just send us an email ,we will give you a satisfied solution as soon as possible

How to process return ?

1. contact seller first

2. send images : outer package & scan label & item itself & with complete accessories etc
necessary condition  
rule A: item with original package in unused condition .
rule B: outer package without any damage.

3. get the return label for return

4. item delivered -payment repay 
(Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of 
return shipping and replacement shipping. 
Exchanges due to shipping errors by will not be subject to a restocking fee or shipping charges)

Priority:
Buyer undertake the return shipping fee in fellow reason:
1. order accidentally
2. find better price 
3. change mind

Kindly note:
accessory missing/ quality issue/ shipping damage.etc 
please contact us for good solution first instead of opening return dispute.
 

Any question please feel free to contact us, we will try our best to solve it. We must give you a satisfactory solution.

Please feel free to contact us first before leave indifferent feedback or 1-3 star good feedback and open Case. we will try our best to solve your problem. Because we believe Anything can be resolved through communication. Thank you!

1.Free repair: During the warranty period, if the product fails due to manufacturing defects, component failure or workmanship problems, please contact us to provide corresponding handling methods.
2.Warranty period: The warranty period is usually calculated from the date of purchase, and the specific period may vary depend on the product type and brand.
3.Warranty terms: The repairer needs to use components and spare parts that meet the technical requirements of the product, carefully record the failure and the quality of the product after repair, and ensure that the repaired product can be used normally for more than 30 days.
4.Extended warranty: Some manufacturers may provide additional extended warranty services, which usually require additional fees and may extend the original warranty period or provide a wider warranty coverage
5.Note: If there are any problems with the product received, please provide all relevant videos, pictures and other clues to facilitate our cunstomer service department and processing the issuse for you . 
Thank you for your support

DataCaciques
  • Modified Item: No
  • Custom Bundle: No
  • Interchange Part Number: 3C24-11000-CA,3C2Z-11002-CA,4R3Z-11002-CA,SA-842
  • Placement on Vehicle: Front
  • Interchange Part Number 2: 6W1Z-11002-AA,9C2T-11000-AA,9C2Z-11002-A,SA-838
  • Interchange Part Number 3: F2VU-11000-AC,F2VU-11000-AD,F2VY-11002-A,SA822
  • Interchange Part Number 4: F75U-11000-AA,F75U-11000-AB,F75U-11000-AC,SA789
  • Other part No. 2: 323-525, 336-1170, 189-6095, SR7533N, SX1343, S-20
  • Voltage: 12V
  • Starter Type: PMGR
  • Rotation: CW
  • Teeth: 12
  • Manufacturer Part Number: TP124531
  • Other Part Number: 3221 3267 3C2411000CA 3C2Z11002CA 4R3Z11002CA
  • Brand: KAC
  • Non-Domestic Product: No
  • Manufacturer Warranty: Lifetime
  • UPC: Does not apply
  • MPN: Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.