Josh's Frogs Bioactive Booster (4.25 oz)
Josh's Frogs Bioactive Booster (4.25 oz)
Josh's Frogs Bioactive Booster (4.25 oz)
| Brand: | Josh's Frogs |
|---|---|
| Manufacturer: | Josh's Frogs |
| Product Dimensions: | 5.0 x 2.0 x 2.0 inches; 4.32 ounces |
| Isin: | IXZ1BUCIFDUD |
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- ACCELERATES CYCLING in a bioactive environment which will get your vivarium ready faster for for your pet
- ESTABLISHES PLANTS and MICROFAUNA with beneficial fungi and trace elements to encourage growth
- EASY TO USE shaker cap that distributes the powder evenly for maximum efficiency
- SAFE FOR EXISTING TANKS with animals already in it and will add nutrients back into old substrate
- MORE BIOACTIVE SUPPLIES from Josh’s Frogs! We also offer ABG mix, BioBedding, Substrate Barrier, Leaf Litter, Bioactive Booster, clean up crew cultures and plants
- Brand: Josh's Frogs
cycling process in your bioactive environment. Bioactive Booster contains
beneficial fungi and trace elements that will help plants and microfauna
populations establish and grow faster. Together, they process unwanted
nutrients.
In new vivariums, cycling is important because it breaks down your pet’s
waste, keeping the enclosure clean. If the microfauna populations aren’t given
time to establish before adding your pet, they can be eaten and wiped out. If
they are added in advance, there may not be enough food for them to establish
in a brand new environment.
Even in existing vivariums, it is important to keep the cycle going so that
your pet doesn’t get sick. Mature plants can exhaust the nutrients in the
substrate and start to struggle or the microfauna populations could have grown
so much that they need supplemental feeding.
**How to Use:** Simply sprinkle Josh's Frogs Bioactive Booster on the surface
of your substrate, then turn the substrate to mix Bioactive Booster
throughout. In existing setups, Bioactive Booster can be lightly sprinkled on
the surface of the substrate every few months, then sprayed with water until
it is no longer visible. Apply one shake per square foot of substrate.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
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Partial refunds may be granted in specific situations, such as:
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Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
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Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
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Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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