Skip to main content

jonpaultrek2012 ® STAR TREK METAL NOZZLE PHASER PART HAS ROTATING CENTER COLLAR

In general: all parts are shipped with the machine finish as shown in the LISTING PHOTOS. Final finishing is by the Buyer (prop maker) and may include whatever; polishing, graining, distressing, acid washes, electroplating, and other treatments as selected and executed by the Buyer. Most parts will have some cosmetic blemishes that the Buyer may/may-not want to remove or enhance. Thank You.

Star Trek metal nozzle part for Phaser projects, Spinner Hero Grade Phaser Nozzle, Hero Short Back, Greg Jein Copy, Fits all Phasers, Aluminum Alloy, Spinning Knurl Ring


This is a copy of "Greg Jein" owned Hero nozzle with a short back. This recreation was carefully copied paying special attention to the front nose radius and, knurl height, to attempt an exacting reproduction, it also features a spinning knurl ring.



  1. NO: ACRYLIC EMITTER INCLUDED, PHASER, PHASER STAND, NOR ANYTHING ELSE, JUST ONE NOZZLE MADE OF ALUMINUM ALLOY.

  2. You get one nozzle as seen in the photographs, but ask questions anyway…..live long and question.

  3. The last five Listing images are: Three examples of reproduction nozzle on a prop build, and the last two photographs are of the actual Greg Jein hero phaser and, a screen capture from the Court Martial episode.

  4. Nozzle Size & Details: The standard Trek nominal: 1-3/16" diameter x 1" long exposed decorative part. Overall part is nominal 1-1/4". Details were primarily taken from the Dennis Stines phaser nozzle in my archive collection. Spinner Style.

  5. Thru Hole Size: nominal 0.310" (5/16") diameter I.D. x 1-3/16" O.A. depth x projecting rear boss 0.25 (1/4") long & 0.376" (3/8") O.D.

  6. Three part design with spinner knurl section. No Ratchet effect, true to the HMS Roddenberry Prop spinner mechanism. Nozzle medium size front radius matches Greg Jein Hero.

  7. Perfect knurl alignment thanks to new tooling. This item is exquisite in every way. Entirely machined and end milled, the knurl is not extruded aluminum !! Denis Stines quality or your money back.

  8. Finished 6063-T5 Aluminum Alloy (British HE9), not hard anodized: ready for traditional light bulb installation.

  9. This Aluminum Nozzle replica is a three part design (Roddenberry Spinner/Greg Jein type mechanics) extensively prototyped and engineered & re-engineered by me to allow a quick retrofit to any shell you like.

  10. Shells will require modification and fitting of nozzle to shell.

  11. I have provided: photos of the item you get but you can contact me for more photos.

  12. The aluminum is NOT ANODIZED and is of a more workable alloy type than others on the market. Why?, I used a special 6063-T5 (HE-6) un-anodized aluminum because it is workable by a prop builder.

  13. Anodizing most often hardens the material surface making it VERY difficult to; machine, grain and/or, further polish. I want you to have options.

  14. My aluminum is easy to: mirror polish even-more, drill, file, acid weather, rolex grain and, do anything else you can come up with, your the prop builder and I say have some fun! I also do not like anodizing because it does not look “prop authentic” to the 1960’s TV show.

  15. Working It: Put a wood dowel in a drill, sand THE DOWEL down to for the 5/16" hole diameter, mount the part, and you have a mini-lathe to; file, grain, polish, and do what you like, to this part.

  16. Mounting Hole Dimension: Split-style shell or other detail by you; 3/8" diameter shaft hole.

  17. Compatible With: Everything; HMS Roddenberry Resin Kits, Shanko Fiberglass Hero’s, 23rd Century Pistol Kits, remember you're the prop builder !

  18. Modification of the toy phaser or or other prop, such as fiberglass or resin, is most likely required. You can feel free to contact me.

  19. Acrylic Emitter (not provided in this auction): Accepts standard 5/16 aftermarket emitter, or visit my eBay store as I sell emitters too. You're the prop builder !

  20. Acrylic Emitter Fit (not provided in this auction): The aluminum has a hole 0.309" for the acrylic. This may be a force-fit (no glue if you choose none). You will need to fit the emitter by lightly sanding down the acrylic diameter so it can be pushed-in. If you have a press you can just force-fit the acrylic without sanding. My emitters drop right in, like magic, and can be provide with or without holes; visit my eBay store.


Accurate: I think you can't get more accurate than hero nozzle than this nozzle, you can own the same type of Hero Nozzle sometimes seen on the Star Trek episodes on TV. This Hero Nozzle is entirely hand machined on a lathe and indexed end-mill. It is not extruded aluminum (the TV show did not use such an extrusion). It is not anodized.


METAL PARTS; Prior to use, all Metal Parts MUST be cleaned to remove machine coolant residue. RESIDUE IS NOT VISIBLE AND DOES NOT FEEL OILY, BUT IT IS THERE! Use dish-washing detergent such as "Dawn" or "Palmolive" to insure a clean part.


Some Star Trek Prop History For Inquiring Minds:


Most of these Prop Makers and Technicians have passed-on.

Below are old-timer accounts of convention conversations before conventions were really a fad. (all these are therefore 2nd hand stories) 


Mr. Greg Jein was a very well known Star Trek TOS prop collector and authority (born October 31, 1945 in Los Angeles, USA; died May 22, 2022 in Los Angeles). He had personal friendships with all the listed Star Trek TOS production prop craftsmen (Bob Stone, James Rugg, Richard Heimer, John Dwyer, and Mr. Ruck). 

Greg was an acquaintance of mine (Jon-Paul L), and generously took the time to meet me in California on several occasions, beginning in 2018 right through 2021. He shall be missed.

Mr. Jein was a filming model designer who, starting in the 1970s’, created miniatures for use in the special effects portions of many films and television series. Mr. Jein was nominated for an Academy Award for Best Visual Effects for “Close Encounters of the Third Kind” (1977) and, nominated for an Outstanding Special Visual Effects Emmy for “Angels in America” (1979).

In the 1970s’ Greg worked onTV productions such as “Wonder Woman”, and “The UFO Incident”. Jein then went on to work on Spielberg's film “1941”, where he and his team constructed a number of models including a twelve-foot model of the Ferris wheel that's dislodged from its mount and rolls down the pier and into the water. For their work on “1941” Jein, William A. Fraker and A. D. Flowers were again nominated for an Academy Award for Best Visual Effects.

Then in the 1980’s Greg Jein was invited to work on “Star Trek: The Motion Picture” building planetary models for Spock's spacewalk scene and the interior of the V'Ger craft. Jein continued his association with Star Trek Films, building alien weapons for: “Star Trek V The Final Frontier”, Starfleet helmets for the assassination scene in “Star Trek VI The Undiscovered Country”. In 1986 for “Star Trek The Next Generation” Jein and a team at Industrial Light & Magic (ALM) built the original six-foot model of the USS Enterprise (NCC-1701-D), the Ferengi Marauder starship and, the Klingon Vor'cha.

BACK TO STAR TREK TOS 1966 THRU 1969

Mr. Bob Stone was Star Trek's machinist and made all the metal prop parts for all three seasons of the show. Parts were made to order for each episode as in those times (the 1960’s) as machining was done by hand and there was no advantage to making short runs (and no studio funding either). Each episode had a specific budget. Speaking of budgets, Bob relied on his Star Trek friend Robert Archer (VP of Budgeting for the show) in getting a little leeway on the $ so he could do the best possible job. According to Bob there was no magic drum of Phaser Nozzles and every job was a mad-dash to meet the filming deadlines.

Because parts were made only to order, parts varied quite a bit. These variations can be seen in all the surviving examples of TOS hand props from Phaser to Communicators and Tricorders. Sometimes it was not that  a new design was needed but rather that when one Wings it from a sketch, in a hurry using what is on-hand, you get an unintended-new-version of something (in the 1960’s the TV audience never could see that).

Robert Archer and Bob Stone worked closely together so when the show was canceled suddenly in season three, Robert Archer ended up with a nice collection of hand props. 

Richard Heimer made the molds for hand props. He also did all the casting and forming. This included; Vacuum form bucks, Fiberglass molds and urethane molds. Again, according to him most work is done in the normal Hollywood maddening rush. He shared with his convention friends that there were many molds made from molds when the production schedule demanded this. He also shared that when the show ended he rescued the molds from being discarded by putting them in his garage. 

James Ruggs (b. 1919) was the director of special effects for the show. He handled and repaired many of the props on-set. When the show was canceled in season three he rescued many hand props and even some models from the scrap heap. Dick Ruben, Prop & Art Assistant on the show, got his Set-Used Klingon disruptor from James.  Mr. Ruggs held on to his rather large Star Trek collection for many years. It is widely known that Greg Jein got his Holy-Grail Hero Phaser from James.

In closing a nod to Mr. Ruck, a prop technician, who reported that he repaired some hand props hundreds of times as they were often damaged during filming. He had also shared that the fiberglass Mid-Grade’s, and some other props often used basswood strips between the seams to establish uniform dimensions. Watch some YouTube Star Trek TOS bloopers to see what he was talking about when it comes to repairs and hand props flying apart.


The jonpaultrek2012™® company Supports the right to free expression and the value of the copyright. The purpose of the copyright is to encourage writers, filmmakers and artists to produce the creative works that enrich our culture. All scanning, uploading, and distribution of the content of this web posting without permission is theft of the author's Intellectual Property. if you would like permission to use the material from this website (Other than for the intended review purposes) Please contact me for permission. All new products sold on this website are produced under license From: jonpaultrek2012™® LLC, Florida corporation, located in the United States of America.


SD Studios SDStudios sci-fi-props scifiprops
Brand: jonpaultrek2012 ®
Isin: IOUIIX6MWMCB

$127.16

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

In Stock

Sold by , Fulfilled by IBSPOT
Ships from USA

IBspot Buyer Protection

Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms

supported payment methods:Visa, Mastercard, Discover, Amex, Apple Pay, Google Pay

GUARANTEED SAFE CHECKOUT

More seller options

Starting from

Compare all sellers
  • MONEY BACK GUARANTEE

    30 days money back guarantee, no additional fee charged.

  • EXCELLENT SUPPORT

    We provide 24/7 online customer support via email.

  • Fast Shipping

    One week domestic shipping. Global delivery to the US in 2 weeks.

scroll to top arrow
jonpaultrek2012 ® STAR TREK METAL NOZZLE PHASER PART HAS ROTATING CENTER COLLAR

jonpaultrek2012 ® STAR TREK METAL NOZZLE PHASER PART HAS ROTATING CENTER COLLAR

$127.16

In general: all parts are shipped with the machine finish as shown in the LISTING PHOTOS. Final finishing is by the Buyer (prop maker) and may include whatever; polishing, graining, distressing, acid washes, electroplating, and other treatments as selected and executed by the Buyer. Most parts will have some cosmetic blemishes that the Buyer may/may-not want to remove or enhance. Thank You.

Star Trek metal nozzle part for Phaser projects, Spinner Hero Grade Phaser Nozzle, Hero Short Back, Greg Jein Copy, Fits all Phasers, Aluminum Alloy, Spinning Knurl Ring


This is a copy of "Greg Jein" owned Hero nozzle with a short back. This recreation was carefully copied paying special attention to the front nose radius and, knurl height, to attempt an exacting reproduction, it also features a spinning knurl ring.



  1. NO: ACRYLIC EMITTER INCLUDED, PHASER, PHASER STAND, NOR ANYTHING ELSE, JUST ONE NOZZLE MADE OF ALUMINUM ALLOY.

  2. You get one nozzle as seen in the photographs, but ask questions anyway…..live long and question.

  3. The last five Listing images are: Three examples of reproduction nozzle on a prop build, and the last two photographs are of the actual Greg Jein hero phaser and, a screen capture from the Court Martial episode.

  4. Nozzle Size & Details: The standard Trek nominal: 1-3/16" diameter x 1" long exposed decorative part. Overall part is nominal 1-1/4". Details were primarily taken from the Dennis Stines phaser nozzle in my archive collection. Spinner Style.

  5. Thru Hole Size: nominal 0.310" (5/16") diameter I.D. x 1-3/16" O.A. depth x projecting rear boss 0.25 (1/4") long & 0.376" (3/8") O.D.

  6. Three part design with spinner knurl section. No Ratchet effect, true to the HMS Roddenberry Prop spinner mechanism. Nozzle medium size front radius matches Greg Jein Hero.

  7. Perfect knurl alignment thanks to new tooling. This item is exquisite in every way. Entirely machined and end milled, the knurl is not extruded aluminum !! Denis Stines quality or your money back.

  8. Finished 6063-T5 Aluminum Alloy (British HE9), not hard anodized: ready for traditional light bulb installation.

  9. This Aluminum Nozzle replica is a three part design (Roddenberry Spinner/Greg Jein type mechanics) extensively prototyped and engineered & re-engineered by me to allow a quick retrofit to any shell you like.

  10. Shells will require modification and fitting of nozzle to shell.

  11. I have provided: photos of the item you get but you can contact me for more photos.

  12. The aluminum is NOT ANODIZED and is of a more workable alloy type than others on the market. Why?, I used a special 6063-T5 (HE-6) un-anodized aluminum because it is workable by a prop builder.

  13. Anodizing most often hardens the material surface making it VERY difficult to; machine, grain and/or, further polish. I want you to have options.

  14. My aluminum is easy to: mirror polish even-more, drill, file, acid weather, rolex grain and, do anything else you can come up with, your the prop builder and I say have some fun! I also do not like anodizing because it does not look “prop authentic” to the 1960’s TV show.

  15. Working It: Put a wood dowel in a drill, sand THE DOWEL down to for the 5/16" hole diameter, mount the part, and you have a mini-lathe to; file, grain, polish, and do what you like, to this part.

  16. Mounting Hole Dimension: Split-style shell or other detail by you; 3/8" diameter shaft hole.

  17. Compatible With: Everything; HMS Roddenberry Resin Kits, Shanko Fiberglass Hero’s, 23rd Century Pistol Kits, remember you're the prop builder !

  18. Modification of the toy phaser or or other prop, such as fiberglass or resin, is most likely required. You can feel free to contact me.

  19. Acrylic Emitter (not provided in this auction): Accepts standard 5/16 aftermarket emitter, or visit my eBay store as I sell emitters too. You're the prop builder !

  20. Acrylic Emitter Fit (not provided in this auction): The aluminum has a hole 0.309" for the acrylic. This may be a force-fit (no glue if you choose none). You will need to fit the emitter by lightly sanding down the acrylic diameter so it can be pushed-in. If you have a press you can just force-fit the acrylic without sanding. My emitters drop right in, like magic, and can be provide with or without holes; visit my eBay store.


Accurate: I think you can't get more accurate than hero nozzle than this nozzle, you can own the same type of Hero Nozzle sometimes seen on the Star Trek episodes on TV. This Hero Nozzle is entirely hand machined on a lathe and indexed end-mill. It is not extruded aluminum (the TV show did not use such an extrusion). It is not anodized.


METAL PARTS; Prior to use, all Metal Parts MUST be cleaned to remove machine coolant residue. RESIDUE IS NOT VISIBLE AND DOES NOT FEEL OILY, BUT IT IS THERE! Use dish-washing detergent such as "Dawn" or "Palmolive" to insure a clean part.


Some Star Trek Prop History For Inquiring Minds:


Most of these Prop Makers and Technicians have passed-on.

Below are old-timer accounts of convention conversations before conventions were really a fad. (all these are therefore 2nd hand stories) 


Mr. Greg Jein was a very well known Star Trek TOS prop collector and authority (born October 31, 1945 in Los Angeles, USA; died May 22, 2022 in Los Angeles). He had personal friendships with all the listed Star Trek TOS production prop craftsmen (Bob Stone, James Rugg, Richard Heimer, John Dwyer, and Mr. Ruck). 

Greg was an acquaintance of mine (Jon-Paul L), and generously took the time to meet me in California on several occasions, beginning in 2018 right through 2021. He shall be missed.

Mr. Jein was a filming model designer who, starting in the 1970s’, created miniatures for use in the special effects portions of many films and television series. Mr. Jein was nominated for an Academy Award for Best Visual Effects for “Close Encounters of the Third Kind” (1977) and, nominated for an Outstanding Special Visual Effects Emmy for “Angels in America” (1979).

In the 1970s’ Greg worked onTV productions such as “Wonder Woman”, and “The UFO Incident”. Jein then went on to work on Spielberg's film “1941”, where he and his team constructed a number of models including a twelve-foot model of the Ferris wheel that's dislodged from its mount and rolls down the pier and into the water. For their work on “1941” Jein, William A. Fraker and A. D. Flowers were again nominated for an Academy Award for Best Visual Effects.

Then in the 1980’s Greg Jein was invited to work on “Star Trek: The Motion Picture” building planetary models for Spock's spacewalk scene and the interior of the V'Ger craft. Jein continued his association with Star Trek Films, building alien weapons for: “Star Trek V The Final Frontier”, Starfleet helmets for the assassination scene in “Star Trek VI The Undiscovered Country”. In 1986 for “Star Trek The Next Generation” Jein and a team at Industrial Light & Magic (ALM) built the original six-foot model of the USS Enterprise (NCC-1701-D), the Ferengi Marauder starship and, the Klingon Vor'cha.

BACK TO STAR TREK TOS 1966 THRU 1969

Mr. Bob Stone was Star Trek's machinist and made all the metal prop parts for all three seasons of the show. Parts were made to order for each episode as in those times (the 1960’s) as machining was done by hand and there was no advantage to making short runs (and no studio funding either). Each episode had a specific budget. Speaking of budgets, Bob relied on his Star Trek friend Robert Archer (VP of Budgeting for the show) in getting a little leeway on the $ so he could do the best possible job. According to Bob there was no magic drum of Phaser Nozzles and every job was a mad-dash to meet the filming deadlines.

Because parts were made only to order, parts varied quite a bit. These variations can be seen in all the surviving examples of TOS hand props from Phaser to Communicators and Tricorders. Sometimes it was not that  a new design was needed but rather that when one Wings it from a sketch, in a hurry using what is on-hand, you get an unintended-new-version of something (in the 1960’s the TV audience never could see that).

Robert Archer and Bob Stone worked closely together so when the show was canceled suddenly in season three, Robert Archer ended up with a nice collection of hand props. 

Richard Heimer made the molds for hand props. He also did all the casting and forming. This included; Vacuum form bucks, Fiberglass molds and urethane molds. Again, according to him most work is done in the normal Hollywood maddening rush. He shared with his convention friends that there were many molds made from molds when the production schedule demanded this. He also shared that when the show ended he rescued the molds from being discarded by putting them in his garage. 

James Ruggs (b. 1919) was the director of special effects for the show. He handled and repaired many of the props on-set. When the show was canceled in season three he rescued many hand props and even some models from the scrap heap. Dick Ruben, Prop & Art Assistant on the show, got his Set-Used Klingon disruptor from James.  Mr. Ruggs held on to his rather large Star Trek collection for many years. It is widely known that Greg Jein got his Holy-Grail Hero Phaser from James.

In closing a nod to Mr. Ruck, a prop technician, who reported that he repaired some hand props hundreds of times as they were often damaged during filming. He had also shared that the fiberglass Mid-Grade’s, and some other props often used basswood strips between the seams to establish uniform dimensions. Watch some YouTube Star Trek TOS bloopers to see what he was talking about when it comes to repairs and hand props flying apart.


The jonpaultrek2012™® company Supports the right to free expression and the value of the copyright. The purpose of the copyright is to encourage writers, filmmakers and artists to produce the creative works that enrich our culture. All scanning, uploading, and distribution of the content of this web posting without permission is theft of the author's Intellectual Property. if you would like permission to use the material from this website (Other than for the intended review purposes) Please contact me for permission. All new products sold on this website are produced under license From: jonpaultrek2012™® LLC, Florida corporation, located in the United States of America.



SD Studios SDStudios sci-fi-props scifiprops
  • Convention/Event: New York Comic Con
  • Brand: jonpaultrek2012 ®
  • Type: Phaser
  • Character: Captain Kirk
  • Series/Movie: Original Series
  • Genre: Science Fiction & Horror
  • Franchise: Star Trek
  • Modified Item: No
  • Vintage: No

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

Subscribe To Our Newsletter

Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.