Shipping Info

• We ship all orders within 24 hours of receipt of payment. Most orders ship same day. Weekends & holidays excluded.
   
• The address provided by eBay or PayPal will be used for shipment. We are not responsible for wrong or un-deliverable addresses. BE SURE YOU HAVE CORRECT ADDRESS ON FILE! We cannot change the address once your order has been processed through eBay.
   
• Please note: Saturday, Sunday and all major holidays do NOT count as shipping days.
   
• We ship worldwide (with the exception of a few countries listed on our eBay excluded list)
   
• Import taxes, duties, fees, or other charges are NOT included in the item price or shipping charges and are the sole responsibility of the buyer. We will not mark down invoices or claim items as "gifts" or otherwise assist in deceptive international shipping practices.
   
• SS Audio speaker foam edge repair kits, diaphragms and other qualified items shown in our listings ship to the USA for free. Free shipping method will be US Mail First Class or Priority service depending on weight and zone. Some items may not quality for free shipping. Shipping charges will appear for those items.
   
• Simply Speakers, SS Audio and the US Mail do not guarantee shipping transit times unless special arrangements are made and paid for prior to shipment. If you need overnight or other expedited service please contact us prior to placing your order or choose those options when you checkout.

Terms & Conditions

• Please take special care to order carefully and completely. We have thousands of speaker repair parts in stock and not all models are listed for every part we sell. In some cases, you will need to verify the correct parts by removing the defective component from your system first and prior to ordering to determine which model you have. You may need to measure a part of your speaker to determine if the replacement part is compatible. We can help you in determining which parts you need. Please contact us. See our FAQ page for other frequently asked questions. We may ask you to email a photo of your speaker to us for verification.
   
• Ask all questions before placing an order. When buying one of our products please note that the item is sold only for the described purpose. We will replace, or exchange only those products which are deemed to be incomplete or defective by a company representative.
   
• We gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Items that have been mis-ordered or are no longer wanted may be returned for refund or exchange within 30 days from the date of purchase at customer expense. Please note: FREE SHIPPING ITEMS may have our shipping cost deducted from any refunds due to orders made in error, or that are no longer wanted.
   
• Returned items must be in new saleable condition with all packaging and contents. Units showing signs of use, ie. solder or screw marks or scratches cannot be returned. A restocking fee may apply. In most cases, no RMA is required, simply include a copy of the sales receipt with your return along with a brief description of the issue. Special order items are NOT returnable.
   
• Speakers and parts showing signs of mis-use, overpowering, underpowering (distorted), malfunctioning amplifiers, or improper crossovers will not be covered under warranty. Speakers or parts with burnt voice coils, blistered voice coils, torn cones, spiders, or other signs of abuse, amplifier malfunction, crossover malfunction, or mis-use will not be covered under warranty.
   
• Items returned for warranty consideration must be shipped freight pre-paid. We will cover the cost of return shipping if warranty claim is valid. FREE SHIPPING ITEMS may have our shipping cost deducted from any refunds.
   
• Due to the delicate nature of voice coils and their installation, we do not warranty recone kits, diaphragms, or other repair kits that are not installed and fully tested by our technicians.

About Us

• Simply Speakers was founded in 1992 in a small shop in St Petersburg, Florida. We have been on the Internet since 1995 and have grown to become one of the largest factory authorized parts centers in the USA. Today, we occupy our own stand alone building with over 11,000 square feet dedicated entirely to speaker repair parts and accessories. We treat every customer project as if it were our own. We take the time to do it right the first time, every time!
   
• SS Audio is our trademarked in-house brand of speaker foam replacement kits, speaker diaphragms, recone kits, speaker grill cloth, and more! We strive to provide the best quality parts at the best prices! Let us know what you need. We are here for you.
   
• We have added lots of cool speaker repair videos to assist you with all types of repairs on your parts purchases. Check them out here on our speaker repair video channel on YouTube:
  
   
• Below are a couple of photos of our shop in St. Petersburg, Florida.
  
  
  
  
  
  
  
  
  
  
  
   

Testimonials

• Thank you for saving me almost 0 by not having to buy new Bose speakers. I refoamed my 8" woofers from 1985 and the sound is fantastic. The instructions were spot on and answered all my questions. Getting the old glue off was the hardest part of the job and the most consuming. But I persevered, and I am a 75 year old woman who loves to listen to organlive from iTunes. Thanks for a great product.


• I have just finished replacing the foam surround on one of my two 11" woofers. The video instructions have been unusually helpful, especially the hints to apply adhesive to the back side of the foam before turning it over and attaching it to the cone. It was also very helpful to see how slowly the adhesive sets up, and to keep turning the speaker and pressing the foam into place until the adhesive holds. Illustrating these techniques, beyond your providing the foams and the adhesive, made a huge difference.


• SUCCESS! See attached photo. I could not have done this without your great video instructions, your easy to use kit, and your email support. Although I think I could have centered the foam better on the cone as you advised, everything worked out. I will get to the second speaker eventually (it still works but only about half of the foam is left intact)THANK YOU so much for giving me back my sound system and for saving the planet just a little bit by allowing me to repair and not replace.


• Just wanted you to know after purchasing and installing foam for the sub and center of my Paradigm system, speakers sound great again! Thanks for the detailed instructions in getting it done; confident now, that when the Atoms fail in the same fashion, I will be able to put them back right again. Again, my sincere thanks.


• Having done this a number of times the old way (shims, dustcaps, etc...), this kit seemed too easy. It was, and the result is excellent. The amount of time and work saved over doing it the old way, makes it a bargain. Shipping was super fast and service was first rate. I can't imagine ever replacing surrounds the old way again. Superb product from a superb seller.


• Just wanted to drop a quick note to let you know how pleased I am with the new surrounds you recently installed on the woofers for a Dahlquist DQ6ci pair that I?m restoring. In this day and age when VERY few things even meet expectations, to have them so profoundly EXCEEDED is a real treat. Every step of the process, from initial communication to return shipping, was superbly handled, and the quality of the workmanship on the surrounds is sublime. Keep up the great work!


• I just wanted to say THANK YOU, THANK YOU, THANK YOU for an easy speaker repair experience! I utilized the YouTube video to take me step-by-step through the process. The instructions and Youtube video made things very easy to follow. I now have a fully functional 2002 Toyota Avalon subwoofer!! No more sound only in the front, now I can enjoy the whole JBL experience! You all made the process as painless as possible and I actually enjoyed doing it myself!


• This is just a note of thanks. I ordered a new set of passive radiators for my ESS Heil AMT1-A speakers on Nov 6. They were shipped on Nov 7 and I received them on Nov 9. Great service and great speedy in delivery. You beat Amazon which usually takes longer. I talked to your tech guy first and he was a big help in helping to decide what to get. I installed the new radiators today and they are just fine ? my bass is back to where it should be on these great speakers (originally purchase in 1976). Thanks again for your great service and keep up the great work!


• A few days before discovering Simply Speakers I needed replacement surrounds for my Cerwin-Vega AT-12's. I ordered them from Orange County Speakers in CA. They assured their glue was the best and easy to work with. It turned out to be ordinary contact cement that had no work time....much too aggressive and almost cost me my speakers. By that time I had found Simply Speakers, read about your glue, and ordered a tube. I must say I wish I had ordered the kit from you guys to begin with. With your glue I was able to finish installing the surrounds just as your video describes. My Cerwin-Vega's are up and running again. I will order any future speaker kits and supplies from Simply Speakers!


• Just wanted to thank the entire staff for a great job on my Snell EII 8" woofer. These speakers are 43 years old and now good as new again. All I can say is that Simply Speakers is the most professional and courteous company with which I have ever done business. Every staff member in the technical and repair departments were extremely knowledgeable and the entire transaction went like clockwork. Re-installing the woofer was a 5 minute process and the sound was great. Thanks again for a most pleasant experience. I would recommend your company to any audiophile. Best wishes.


• My father in law gave me his Marantz 15" 3 way speaker boxes. I went to repaint the boxes and the foam just fell off. I found you guys and ordered a set. It is absolutely amazing you guys have replacements for speakers built in the 80's like these. After getting them I put the replacements in as instructed, being an engineer I was a bit skeptical this would work. They fit perfectly, and would you believe the glue provided lasted until I finished the second speaker? They are solid, and you guys are an example of how something should be done. Thanks again.

FAQ

Q: I think I was supposed the get TWO foam edges with my foam replacement kit but I think I only received ONE edge. What happened?
A: It is normal that TWO foam edges have shipped and are simply stuck together. Try to peel the two edges apart. If we did make a mistake just contact us and we will be glad to take care of it right away. Some kits are sold in packs of ONE edge only, so be sure your ordered the correct amount.
Q: I ordered a speaker foam repair kit, but I am not sure if it fits my speaker. What do I do next?
A: STOP! Contact us right away. DO NOT glue anything if you are unsure of the fit or sizing. If your speaker needs a different size kit and you attempt to glue it, there are no returns! If you GLUE it, you OWN it.
Q: I have a JL Audio subwoofer, and I do not know my model. How do I order a repair kit for it?
A: A: Measure your speaker CONE & FRAME diameter and then contact us with those measurements BEFORE you order!
Q: Does Simply Speakers offer combined shipping?
A: Yes we do! If you are purchasing more than one item from us remember to wait and pay for all items together. Even if promoted by eBay, wait until you have committed to all desired items before payment. You can also request a combined invoice.
Q: How can I add an item to an order I've already paid for?
A: Our order management system is highly automated making it difficult for us to change an order after it has been placed. For this reason we are unable to modify or change an existing order once it has been sent to us from eBay and processed. You will need to place a new order in this case.
Q: Can I change the shipping address for an order that I have already paid for?
A: We only ship to the confirmed address provided to us from eBay or your PayPal account. Any address changes or updates must be arranged with eBay or PayPal prior to placing your order with us.
Q: Can you send my International shipment as a sample or a gift?
A: We do not mark merchandise values below actual value or mark items as "gifts". USA and International government regulations prohibit such behavior. This applies to all shipments outside of the USA.
Q: I would like to order some speaker fabric but I need a size longer than 1 yard (36 x 60 inches). Can Simply Speakers help?
A: Yes, we can cut your speaker fabric in 1 yard increments as long as you need it, up to 15 yards (45 feet). The width of the material is always 60 inches (5 feet).
Q: What happens if the parts I ordered do not fit?
A: If you ordered an item, and it does not fit, please message us. Our team is eager to find you the correct size needed and arrange for an exchange. To speed things up please have your order number ready. PLEASE DO NOT GLUE OR INSTALL ANYTHING!
Q: I just finished replacing my diaphragm and the horn still does not work. What went wrong?
A: You might have a blown fuse, bulb, or defective crossover or component. This would cause the system not to send a signal to the horn. Test the horn by hooking it up directly outside the speaker cabinet at LOW POWER. If it works you will need to test the fuse, bulb or crossover components and repair or replace them as needed. If the horn is still defective feel free to contact us to make arrangements to return the item for inspection and to receive a replacement diaphragm.
Q: What can I do if my shims do not fit inside the magnet of the speaker I am reconing?
A: Speaker models vary. If your recone kit shims do not fit you can cut them into strips and insert several of the strips evenly around the magnet. You can also substitute our shim stock with thinner material such as business cards or other sturdy pieces of clean paper stock cut into strips.