HKJD Kids Neck Brace for Neck Pain and Support, Soft Foam Cervical Collar Adjustable Youth Neck Support for Childrens Whiplash and Childs Torticollis Neck Stabilizer
HKJD Kids Neck Brace for Neck Pain and Support, Soft Foam Cervical Collar Adjustable Youth Neck Support for Childrens Whiplash and Childs Torticollis Neck Stabilizer
HKJD Kids Neck Brace for Neck Pain and Support, Soft Foam Cervical Collar Adjustable Youth Neck Support for Childrens Whiplash and Childs Torticollis Neck Stabilizer
- ✿Medical grade neck support: Kids Cervical collar supports the jaw and neck, holds children's head in a neutral position, stretches neck and bringing relief. This foam cervical collar for kids provides neck support and stabilization, while allowing healing to take place. Great for muscle strains, whiplash, post-surgical immobilization.
- ✿Ergonomic Design: According to ergonomics, designed in accordance with the natural curvature of the head and neck, its“V”shape design to fits the chin curve, make it more comfortable and solid, and the raised curve on both sides is used to bear the weight of the head. 360° wrap around to keep healthy curvature, help lift children's head and regain self-confidence.
- ✿Comfortable and Skin-friendly materials: Neck collar is made of 1'' thickness soft foam and covered with skin-friendly thread woven breathable mesh cotton fabric. Latex-free, foam cervical collar is a non-rigid neck support, soft foam cushions children's jaw and neck for a comfortable, supportive fit, and helps keep neck cool. The soft neck brace can be worn all day, and it is comfortable to wear when sleeping.
- ✿Easy to wear and adjust: Just wrap the neck brace around the neck and secure with the Velcro fastener. The neck belt for pain has a Velcro closure in the back that allows one to easily apply and adjust the neck brace as needed. The lightweight kids neck support suitable for neck circumference 8"-14".
- ✿60-Day guarantee: Refer to our size chart and brace dimensions to select the correct size. Our customer service will do whatever it takes to ensure your satisfaction. If you are not satisfied with the neck support, you can return it or replacement. Just let us know what the problem and contact us for probable best solution.
| Brand: | HKJD |
|---|---|
| Size: | L |
| Color: | white |
| Manufacturer: | HKJD |
| Part Number: | FJK375W |
| Material Type: | Cotton |
| Isin: | I6IO4HANZC96 |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Fetures:
1. Soft foam can immobilize and support one's neck but is non-rigid that it is comfortable for the child.
2. It also does not contain any latex, making them safe for those with allergies to the material.
3. This brace is that it has a "V"contoured section so the chin can fit comfortably in the brace.
4. Cervical collar belt is available in three different sizes fitting various neck heights and circumferences.
5. The Velcro closure allows to adjustable in circumference, comfortable for use day or night.
6. Reusable and washable.
When does your child need neck support?
Strains to the muscles of the neck are very painful for children to experience. Some symptoms they could experience would include pain at the back of the neck, limited range of motion, and constant pain. These injuries may stem from a sports related injury or simply sleeping in a wrong position. This brace can help to relieve pain.
How to use?
1. Pick up the opened neck brace.
2. Look forward so that the chin line is parallel to the floor. Place the “V”top of the collar directly under the chin to support the mandible.
3. Pull the two ends of the bracket to the back of the neck, and fix the right Velcro to the left support.
4. Adjust the brace to fit your child's neck to get comfortable tightness.
Note:
Do not over-tighten closures.
Disabled when there is an allergy to the site of use.
Disable if there are unknown lumps.
Disable if there is bleeding tendency.
People with broken skin and ulcers are not allowed.
If your child's have pain or discomfort while wearing this brace, discontinue use and consult professional doctor immediately.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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