Foxwell ANCEL FX8000 Car Diagnostic Tools Full System OBD2 Automotive Scanner ABS Bleed
Foxwell ANCEL FX8000 Car Diagnostic Tools Full System OBD2 Automotive Scanner ABS Bleed
Foxwell ANCEL FX8000 Car Diagnostic Tools Full System OBD2 Automotive Scanner ABS Bleed
| -Ship within 1 business of receiving cleared payment. -Shipping from Texas/California/Georgia/Kentucky warehouse . -3-5 business day delivery . |
√ Ancel FX8000 Features ● OE-Level Full System Scan & Diagnostic : Allow to reading and clearing trouble codes of all major systems , including Engine, Airbag/SRS, Transmission, ABS, SAS, Air Conditioning, ACC, Audio, Headlight ,Center Lock, ESP,Suspension failures, ect. ● 7+ Special Reset Function: Oil Service Light reset , EPB (Electronic Park Brake) Reset ,SAS Calibration , ABS Bleeding , Throttle Matching ,Battery Service Reset . ● Universal Full OBDII/EOBD Function : obd2 diagnostic code reader provides comprehensive OBDII diagnostics fit for global OBDII/EOBD vehicles, reads and clear codes, turns off MILs, requests and records live sensor data, ect. except live data reading. ● Live Data + DTC Code Definition Explanation ● Auto VIN & Auto Scan technology ● Wide Vehicle Coverage, compatible with 99% car makes ,over 10000+ car models : Compatible with almost all OBD II cars, SUVs, minivans, light-duty trucks sold worldwide up to 2021/2022. ● Multi-languages :English, Portuguese, Hungarian, Russian, Polski, Italian, Traditional Chinese, Simple Chinese, Spanish, French, German, Dutch, Turkish . ● Specially Designed 7 "HD Extra Large Screen ● Lifetime Free Update via WIFI & USB |
√ Ancel FX8000 Full System Fault Scan& Diagnostic: This option allows you to detect whether the car full system parameters are normal or not. It mainly including Drive System, Chassis System, Body System, Electrical system. Read and erase codes fit for all available systems, turn off MIL light (Indicator light), display live data in text, graph & analog fit for easy data review. 1.PCM(Drive System): 2.Chassis System: 3.BCM(Body System): 4.Electrical System: |
√ 7+ Special Functions: Oil Service Light Reset :Oil Light Reset allows you to reset the service after car service EPB Service Reset : EPB Service allow you perform the service and maintance of brake systems, include de activation and activation of brake control system. bleeding brake fluid, opening and close brake pads, and setting brakes after disc or pad replacement, on multiple brands of vehicle where electronic brake systems are fitted. ABS Bleeding: Whenever you change a part of the brake system, you will need to bleed the brake system afterward. This means removing all the air in the system. Due to the air is compressible, it would make the brake pedal will feel soft. Once the brake pedal being soft and mushy, the air will have to be pushed out of the way before the fluid can do what it is supposed to do. This can be dangerous because it means that it will take longer to stop. Throttle Adaptation: The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount of air entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensor communicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair. SAS Calibration : Steering angle sensor calibration allows you to perform calibration of the steering angle sensor. It permanently stores the current steering wheel position as straight-ahead in the sensor EEPROM. After calibrating the sensor successfully, its fault memory will be automatically cleared. BAT battery service : Allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle. Engine light Reset : Read and clear engine codes , and shut off warning light . Kind reminder: These Special functions doesn't fit for all car models , please telling us your car VIN to confirm before order , thanks . |
√ Full OBDII Functions 1. Reading Codes: Present some diagnostic trouble codes after scanning the vehicle. 2. Reseting Codes: Clear the fault codes after doing the repair according to the prompt of the scanner. 3. Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display. 4. I/M Readiness Shows whether the various emissions-related systems on the vehicle are operating properly and are ready fit for inspection and maintenance testing. 5. Freeze Frame: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data. 6. On-Board Monitor Test: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs. 7. O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results fit for the most recently performed tests from the vehicle’s on-board computer. 8. On-Board Monitor Test: Retrieves and displays test results fit for emission-related powertrain components and systems. 9. Read Vehicle Information:Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc. 10. Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operabilit |
√ Other Features AutoVIN Technology Available DTC Lookup Function |
√ Wide Vehicle Coverage America Vehicles ( after 1996 ) : fit for Chrysler, fit for Ford, fit for GM ( including brazilian car maker ) Asia Vehicles (after 2002 ): fit for Acura, fit for AU Ford ( fit for Australian Market Only), fit for Daewoo, fit for Honda, fit for Holden ( fit for Australian Market Only), fit for Hyundai, fit for Infiniti, fit for Isuzu, fit for Kia, fit for Lexus, fit for Mahindra , fit for Mazda, fit for Mitsubishi, fit for Nissan, fit for Perodua ( fit for Malaysian Market Only), fit for Proton ( fit for Malaysian Market Only), fit for Scion, fit for Subaru, fit for Suzuki, fit for TATA , fit for Toyota, fit for Daihatsu, fit for Hyundai_CV, fit for Ssangyong, fit for Proton European Vehicles ( after 2001 ): fit for Abarth, fit for Alfa-Romeo, fit for Audi, fit for AstonMartin, fit for BMW, fit for Bugatti, fit for Bentley, fit for Citroen, fit for Dacia, fit for EU Ford, fit for Fiat, fit for Jaguar, fit for Lancia, fit for Land Rover, fit for Maserati, fit for Maybach, fit for Mercedes Benz, fit for Mini, fit for Opel, fit for Peugeot, fit for Porsche, fit for Renault, fit for Saab, fit for Seat, fit for Skoda, fit for Smart, fit for Sprinter, fit for Vauxhall, fit for Volvo, fit for VW, fit for VW_CV, fit for Ferrari, fit for Lamborghini, fit for Maybach, fit for Rolls-Royce China Vehicles ( after 2008 ) |
√Lifetime Free Updates : Our Product Support Lifetime Free Update Online, you will always have the latest bug fixes, new vehicles, newly added parameters and functionality at your fingertips 1. Go to the Ancel official website :Choose your product ,Under the page,click the Download,then download FoxAssist Installer.zip update clients software. 2. Register Ancel account and complete the related information at FoxAssist client software . 3. Connect FX8000 with computer by USB, click "update" menu. 5. It can indentifies your sn number automatic, choose your sn number and click Activation 6. Go to "Download" page, choose all software, and then click "upgrade" 7. Wait several minutes, update will be done, enjoy new software |
Specifications CPU:ARM9 RAM:NO Memory:16GB Display:7.0 inches LCD,800*480 WIFI:802.11b/g/n 2.4GHz USB interface:USB 2.0 Diagnose Interface:DB15 interface Operating Temperature:0 ~ 50°C (32 to 122°F) Operating Voltage:12 V (9 to 18V) Free Update:Lifetime Free Update |
Package List 1× Nylon Carrying Case 1× OBD2 Scanner Main Unit 1× Main Cable with OBDII-16 1× USB Cable 1× User Manual |
How to set WIFI if the mobile is iPhone 11 or higher version? Step 1: Settings Person Hotspot Personal Hotspot on your iPhone can provide Internet access to other devices signed into your iCloud account without requiring you to enter the password. Step 2: Allow Others to Join Allow other users or devices not signed into iCloud to look for your shared network when you are in Personal Hotpot settings. Note: The device can only display Wi-Fi name consisting of English character. Step 3: Maximize Compatibility. 1- Choose the correct name from the Wi-Fi settings on your computer or other device. 2- Enter the password when promoted. Note: Internet performance may be varied when the devices connected to your hotspot. |
F&Q Why can't the PC update client automatically identify the device serial Why the vehicle linking error? Why the device doesn’t power up? Why the devices have no permission to update? Why cannot find the WIFI name? |
- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc.
- Please contact us if you need to use another method to pay.
- Payment should be made within 7 days after bidding ends. Otherwise a Unpaid Item case will be opened to you.
Will usually ship within 1 business day of receiving cleared payment.
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days.
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.
3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.
- We are not responsible for buyers’ local taxes.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
12 months free repair for the devices.
3 months for the accessories.
- 60 days free return service .
- Free return . Select the reason for the return 【Didn't like item】or 【Ordered by mistake】, then we will upload the return label , you will can get a full refund faster.
Please contact us firstly when you need warranty service and free return service .
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the right to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
WHO WE ARE?
We are authorize distributor for many manufatcurers. We guarantee all items are 100% original .
WHAT WE HAVE?
We have over 4 warehouses that are located in US. Fast delivery .
WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.
For example --- Car & HD Diesel Trucks & Motorcycle Diagnostic scanner , Mile-age correction Tool / Key programming tool , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
| Brand: | Foxwell |
|---|---|
| Isin: | IUO1IGG7E4HC |
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Backordered
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Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
| -Ship within 1 business of receiving cleared payment. -Shipping from Texas/California/Georgia/Kentucky warehouse . -3-5 business day delivery . |
√ Ancel FX8000 Features ● OE-Level Full System Scan & Diagnostic : Allow to reading and clearing trouble codes of all major systems , including Engine, Airbag/SRS, Transmission, ABS, SAS, Air Conditioning, ACC, Audio, Headlight ,Center Lock, ESP,Suspension failures, ect. ● 7+ Special Reset Function: Oil Service Light reset , EPB (Electronic Park Brake) Reset ,SAS Calibration , ABS Bleeding , Throttle Matching ,Battery Service Reset . ● Universal Full OBDII/EOBD Function : obd2 diagnostic code reader provides comprehensive OBDII diagnostics fit for global OBDII/EOBD vehicles, reads and clear codes, turns off MILs, requests and records live sensor data, ect. except live data reading. ● Live Data + DTC Code Definition Explanation ● Auto VIN & Auto Scan technology ● Wide Vehicle Coverage, compatible with 99% car makes ,over 10000+ car models : Compatible with almost all OBD II cars, SUVs, minivans, light-duty trucks sold worldwide up to 2021/2022. ● Multi-languages :English, Portuguese, Hungarian, Russian, Polski, Italian, Traditional Chinese, Simple Chinese, Spanish, French, German, Dutch, Turkish . ● Specially Designed 7 "HD Extra Large Screen ● Lifetime Free Update via WIFI & USB |
√ Ancel FX8000 Full System Fault Scan& Diagnostic: This option allows you to detect whether the car full system parameters are normal or not. It mainly including Drive System, Chassis System, Body System, Electrical system. Read and erase codes fit for all available systems, turn off MIL light (Indicator light), display live data in text, graph & analog fit for easy data review. 1.PCM(Drive System): 2.Chassis System: 3.BCM(Body System): 4.Electrical System: |
√ 7+ Special Functions: Oil Service Light Reset :Oil Light Reset allows you to reset the service after car service EPB Service Reset : EPB Service allow you perform the service and maintance of brake systems, include de activation and activation of brake control system. bleeding brake fluid, opening and close brake pads, and setting brakes after disc or pad replacement, on multiple brands of vehicle where electronic brake systems are fitted. ABS Bleeding: Whenever you change a part of the brake system, you will need to bleed the brake system afterward. This means removing all the air in the system. Due to the air is compressible, it would make the brake pedal will feel soft. Once the brake pedal being soft and mushy, the air will have to be pushed out of the way before the fluid can do what it is supposed to do. This can be dangerous because it means that it will take longer to stop. Throttle Adaptation: The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount of air entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensor communicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair. SAS Calibration : Steering angle sensor calibration allows you to perform calibration of the steering angle sensor. It permanently stores the current steering wheel position as straight-ahead in the sensor EEPROM. After calibrating the sensor successfully, its fault memory will be automatically cleared. BAT battery service : Allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle. Engine light Reset : Read and clear engine codes , and shut off warning light . Kind reminder: These Special functions doesn't fit for all car models , please telling us your car VIN to confirm before order , thanks . |
√ Full OBDII Functions 1. Reading Codes: Present some diagnostic trouble codes after scanning the vehicle. 2. Reseting Codes: Clear the fault codes after doing the repair according to the prompt of the scanner. 3. Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display. 4. I/M Readiness Shows whether the various emissions-related systems on the vehicle are operating properly and are ready fit for inspection and maintenance testing. 5. Freeze Frame: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data. 6. On-Board Monitor Test: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs. 7. O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results fit for the most recently performed tests from the vehicle’s on-board computer. 8. On-Board Monitor Test: Retrieves and displays test results fit for emission-related powertrain components and systems. 9. Read Vehicle Information:Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc. 10. Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operabilit |
√ Other Features AutoVIN Technology Available DTC Lookup Function |
√ Wide Vehicle Coverage America Vehicles ( after 1996 ) : fit for Chrysler, fit for Ford, fit for GM ( including brazilian car maker ) Asia Vehicles (after 2002 ): fit for Acura, fit for AU Ford ( fit for Australian Market Only), fit for Daewoo, fit for Honda, fit for Holden ( fit for Australian Market Only), fit for Hyundai, fit for Infiniti, fit for Isuzu, fit for Kia, fit for Lexus, fit for Mahindra , fit for Mazda, fit for Mitsubishi, fit for Nissan, fit for Perodua ( fit for Malaysian Market Only), fit for Proton ( fit for Malaysian Market Only), fit for Scion, fit for Subaru, fit for Suzuki, fit for TATA , fit for Toyota, fit for Daihatsu, fit for Hyundai_CV, fit for Ssangyong, fit for Proton European Vehicles ( after 2001 ): fit for Abarth, fit for Alfa-Romeo, fit for Audi, fit for AstonMartin, fit for BMW, fit for Bugatti, fit for Bentley, fit for Citroen, fit for Dacia, fit for EU Ford, fit for Fiat, fit for Jaguar, fit for Lancia, fit for Land Rover, fit for Maserati, fit for Maybach, fit for Mercedes Benz, fit for Mini, fit for Opel, fit for Peugeot, fit for Porsche, fit for Renault, fit for Saab, fit for Seat, fit for Skoda, fit for Smart, fit for Sprinter, fit for Vauxhall, fit for Volvo, fit for VW, fit for VW_CV, fit for Ferrari, fit for Lamborghini, fit for Maybach, fit for Rolls-Royce China Vehicles ( after 2008 ) |
√Lifetime Free Updates : Our Product Support Lifetime Free Update Online, you will always have the latest bug fixes, new vehicles, newly added parameters and functionality at your fingertips 1. Go to the Ancel official website :Choose your product ,Under the page,click the Download,then download FoxAssist Installer.zip update clients software. 2. Register Ancel account and complete the related information at FoxAssist client software . 3. Connect FX8000 with computer by USB, click "update" menu. 5. It can indentifies your sn number automatic, choose your sn number and click Activation 6. Go to "Download" page, choose all software, and then click "upgrade" 7. Wait several minutes, update will be done, enjoy new software |
Specifications CPU:ARM9 RAM:NO Memory:16GB Display:7.0 inches LCD,800*480 WIFI:802.11b/g/n 2.4GHz USB interface:USB 2.0 Diagnose Interface:DB15 interface Operating Temperature:0 ~ 50°C (32 to 122°F) Operating Voltage:12 V (9 to 18V) Free Update:Lifetime Free Update |
Package List 1× Nylon Carrying Case 1× OBD2 Scanner Main Unit 1× Main Cable with OBDII-16 1× USB Cable 1× User Manual |
How to set WIFI if the mobile is iPhone 11 or higher version? Step 1: Settings Person Hotspot Personal Hotspot on your iPhone can provide Internet access to other devices signed into your iCloud account without requiring you to enter the password. Step 2: Allow Others to Join Allow other users or devices not signed into iCloud to look for your shared network when you are in Personal Hotpot settings. Note: The device can only display Wi-Fi name consisting of English character. Step 3: Maximize Compatibility. 1- Choose the correct name from the Wi-Fi settings on your computer or other device. 2- Enter the password when promoted. Note: Internet performance may be varied when the devices connected to your hotspot. |
F&Q Why can't the PC update client automatically identify the device serial Why the vehicle linking error? Why the device doesn’t power up? Why the devices have no permission to update? Why cannot find the WIFI name? |
- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc.
- Please contact us if you need to use another method to pay.
- Payment should be made within 7 days after bidding ends. Otherwise a Unpaid Item case will be opened to you.
Will usually ship within 1 business day of receiving cleared payment.
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days.
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.
3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.
- We are not responsible for buyers’ local taxes.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
12 months free repair for the devices.
3 months for the accessories.
- 60 days free return service .
- Free return . Select the reason for the return 【Didn't like item】or 【Ordered by mistake】, then we will upload the return label , you will can get a full refund faster.
Please contact us firstly when you need warranty service and free return service .
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the right to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
WHO WE ARE?
We are authorize distributor for many manufatcurers. We guarantee all items are 100% original .
WHAT WE HAVE?
We have over 4 warehouses that are located in US. Fast delivery .
WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.
For example --- Car & HD Diesel Trucks & Motorcycle Diagnostic scanner , Mile-age correction Tool / Key programming tool , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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