Florence Ring Spoon Rest / 플로랜스 링수저받침
Florence Ring Spoon Rest / 플로랜스 링수저받침
Florence Ring Spoon Rest / 플로랜스 링수저받침
Florence Ring Spoon Rest
| Isin: | ISUEOQVSHSVE |
|---|
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플로랜스 링수저받침
- Product name and model name: Florence Ring Spoon Rest
- texture: ceramics
- Components: 1 ring spoon holder (5 rings + 1 ring stand)
- size: Ring length 4.5 height 1\n\n Ring stem length 7.2 length 4.5 height 9.5\n\n* The size may vary slightly depending on the measuring position.
- Release date of the same model: 2012-09
- manufacturer, importer: Not applicable
- Country of manufacture: korea
- In the case of imported utensils or containers/packages pursuant to the Special Act on Imported Food Safety Management, the phrase “import declaration pursuant to the Special Act on Imported Food Safety Management is required.”: Not applicable
- Quality assurance standards: In accordance with relevant laws and consumer dispute resolution standards
- A/S manager, phone number: -A/S will be processed after application through the head office representative. (Contact number 02-388-3850 Hyunwoo Co., Ltd.)
- More Image Description:
* Product Features *
Florence - Pink flowers and butterflies harmonize calmly, expressing an Eastern and Western garden, making it a sophisticated and timeless product that can be used with any cutlery at home.
- This is a product that uses ceramic coating on porcelain, breaking away from the existing direct coating method.
There is no need to worry about change.
- Makes the kitchen atmosphere more refreshing.
* composition *
· 1 ring spoon holder (1 ring base, 5 ring rings)
* texture *
You can think of it as the material of the product in question.
Except for the products in the brackets below, all products belong to ceramics and stainless steel.
· ceramic
· stainless steel
· Acrylic (spoon container lid)
· PP (Children’s cutlery container bottom)
· PE (Children’s cutlery container top lid)
· ABS (handle material for children's and adult injection cutlery, tableware, long vegetable spoon, tea spoon, etc.)
* size *
· Ring spoon rest: Ring length 4.5 height 1
Ring height 7.2 length 4.5 height 9.5
* Size may vary slightly depending on the measurement location.
* caution *
· Prohibited to use for purposes other than intended use
· Stainless steel products have high thermal conductivity, so do not place them near fire.
· Using rough or metallic scrubbers may cause damage to stainless steel products.
· Avoid sudden temperature changes
· If you use metal spoons, forks, and chopsticks for a long time, stains that cannot be removed by simply washing them.
Old dirt is bound to accumulate. In this case, wipe with a soft cloth soaked in toothpaste and it will become clean.
It becomes shiny.
· In the case of ceramic products, discoloration may occur if the ceramic is exposed to bleach, etc. for a long time.
· When using ceramics, avoid sudden temperature changes.
· The picture may be deformed when used in a microwave oven.
· In the case of products that combine ceramics and stainless steel (kitchen tools, ceramic spoons, ceramic flatware, ceramic tea spoons, etc.)
Please avoid using the dishwasher.
Also, do not boil it in hot water or soak it for a long time.
Due to this, separated products cannot be exchanged or returned.
· For precautions regarding silver spoons, please refer to the warranty card that is shipped separately.
· Please refer to the instructions that are shipped separately for heat-resistant pots.
· Children’s ejection cutlery containers and ejection cutlery cannot be used in the dishwasher. They cannot be washed in hot water or boiled in hot water.
Do not soak
* Product usage guide *
· Used products cannot be returned or exchanged.
· Due to the nature of silver spoons, returns and exchanges are not possible once the packaging has been opened (regardless of whether it has been used or not).
· Product color differences may vary depending on monitor resolution.
* Delivery Information *
Delivery method: Hyundai Logiem
Delivery area: Nationwide
Shipping cost: Free shipping for purchases over 30,000 won,
For purchases under 30,000 won, a shipping fee of 2,500 won is added.
Delivery period: 2 to 5 days (excluding custom-made products)
Silver spoons and custom-made products take approximately 7 to 10 days to be delivered after ordering.
Shipping Information: Customers are responsible for additional shipping costs to some islands and mountainous areas, including airfare and ferry fees.
* Exchange/return information *
· Exchanges and returns are limited to one time (shipping costs are borne by the customer), within 2 days from the date of receipt of the product.
You must request an exchange/return by calling the shopping mall customer service center or via the bulletin board.
· After receiving a return, the product will be delivered within a maximum of 5 days after receiving the product, or you may simply change your mind.
In case of exchange or return, the customer must pay a round-trip shipping fee of 5,000 won.
· If the product is damaged or the packaging is damaged, exchange/return will not be processed.
· If you order a change in size or design at your request, exchange/refund is not possible.
not.
· Returns and exchanges are possible when the product is still in its original box packaging.
· Additional shipping costs for some islands and mountainous areas, airfare and pilotage fees are the responsibility of the customer.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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