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fits for CaoDuRen Rechargeable 3.7V 1100Mah 102540 Li Polymer Ion Battery For Smart Watch

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Please select the battery terminal interface you need.

Note: Handling Time and Shipping Information

We want to ensure transparency and comply with eBay's shipping policy. Therefore, we have marked the "handling time" as "3 working days" on eBay.

In reality, we strive to dispatch your items within 24 hours of receiving payment.

NO

Inside  Allow

condition

Meet the requirements

1

Charge cut-off voltage

4.2v

2

Discharge cut-off voltage

2.75v

3

Standard charging mode

1. Charge with a constant current of 0.2C to 4.2 V , then turn to a constant voltage of 4.2 V for charging until the charging current is ≤ 0.0 1 C.

2. Charge to 4.2 V with a constant current of 0.5 C , and then charge at a constant voltage of 4.2 V until the charging current ≤ 0.0 1 C

Charging time8 hours

4

Standard discharge performance

After fully charging in the standard charging mode, leave it for 1 hour, and discharge it to 2.75 V with a constant current of 0.5 C.

Discharge time ≥ 300Min

5

high temperature performance

After the battery is fully charged, it should be placed in an environment of 55 ℃ ± 2 ℃ for 2 hours, and then discharged to 2.75 V with a current of 0.5C.

The discharge time is 51Min, and the appearance of the battery has no deformation or burst .

6

low temperature performance

Charge the battery in standard mode, put the battery in a low-temperature box at (-10±2)°C for 16-24 hours, and discharge it at a constant current of 0.5 C to 3.7 V.

The discharge time is 210Min, and the appearance of the battery has no deformation or burst .

7

charge retention

After charging in the standard mode, the battery was left open circuit for 28 days at an ambient temperature of 20°C±5°C, and then discharged to 2.75 V at a current of 6 C.

Discharge time ≥ 255Min

8

cycle life

Discharge to 2.75 V with a constant current of 0.2C , then charge 4.2 V with a constant current of 0.5C , then charge at a constant voltage of 4.2 to a current ≤ 1C, rest for 10Min, discharge to 2.75 V with a constant current of 0.2C , after the discharge is completed , stand still for 10Min, and then carry out the next charge-discharge cycle until the first discharge capacity of 0.5C where the discharge capacity is less than 80% for three consecutive times.

Cycle times ≥ 500 times

9

storage performance

Charge the battery to 40% to 65% of its capacity in standard mode , and then store it in an environment with an ambient temperature of 20°± 5°C and a relative humidity of 45% to 85%. After storage for 12 months, discharge to the cut-off voltage with 0.2C current.

The batteries for the storage test should be selected from the batteries whose production date to the test date is less than 3 months

Discharge time ≥ 240Min

Item

Parameter Value

Unit

Overcharge detection voltage

4.230-4.280-4.330

V

Overcharge protection delay

≤200

mS

Overcharge release voltage

4.03-4.08-4.13

V

Overdischarge detection voltage

2.30-2.40-2.50

V

Overdischarge detection delay

≤120

mS

Over discharge discharge voltage

2.95-3.00-3.05

V

Overcurrent detection voltage

120-150-180

mV

Overcurrent detection delay

5-10-20

mS

Detection Overcurrent protection current

2.0-3.5-5.0

A

Short circuit detection delay

≤320

uS

Main circuit conduction resistance

≤65

Self-consumption

Working power consumption

≤6.0

uA

Sleep power consumption

≤0.1

uA

Operating temperature

-40~+85

Estimated delivery times from the date of payment:

1.To United States, United Kingdom: 12-16 days

2.To Europe: 20-24 days

3.To Russia, Kazakhstan: 24-28 days

4.To Japan, Korea, Malaysia, Singapore, Thailand: 12-15 days

5.To Australia, Canada, Brazil: 20-25 days

6.To other countries: Approximately 20-25 days

Please note that these are approximate delivery times, and actual delivery may vary based on factors beyond our control. We appreciate your understanding and patience.

Thank you for choosing us. If you have any questions, feel free to reach out.

Special Notes:

There are three kind of Connectors, please choose the correct version you need.

As a manufacturer of batteries, we can customize the connector you need,if you need any other types,please contact us.

Due to the fact that batteries are a special item and the transportation method has limitations, the logistics are 5 to 10 days slower than ordinary products. 

Please be patient.

Thank you for your understanding.

CaoDuRen Li-PO battery

CaoDuRen batteries can be customized to your desired connector port size and dimensions. They undergo strict quality inspections to ensure exceptional reliability. If you require a large quantity of batteries, we provide on-site factory inspection services. Additionally, purchasing large quantity batteries allows for negotiable pricing.

Use Attentions

Warnings

1 Do not expose to, dispose of the battery in fire.

2 Do not put the battery in a charger or equipment with wrong terminals connected.

3 Avoid shorting the battery.

4 Avoid excessive physical shock or vibration.

5 Do not disassemble or deform the battery.

6 Do not immerse in water.

7 Do not use the battery mixed with other different type or model batteries.

8 Keep out of the reach of children.

Storage

1, The Li-ion battery pack should be stored in a cool, dry and well-ventilated area, and should be far from the fire and the high temperature.

2, The battery should store in the product specification book stipulation temperature range, the best storage temp. is 25±5℃. The best humidity is 60±15%.

3, The battery should be stored within room temperature, and charged to 40%~60% electric quantity3.85V. In order to avoid over-discharge, we suggest charge and discharge the batteries every three months.,Then charge to40%~60%electric quantity(3.85V).

Transportation

1 Do not mix the battery products with other car gos.  

2 Do not immerse the battery products in water or allow it to get wet.  

3 Do not over 7 layers staking and upside-down.

4 The highest temperature in transportation is lower than 65℃.

Charge

1 Battery must be charged in appropriate charger only.

2 Never use a modified or damaged charger.

3 Do not leave battery in charger over 24 hours.

4 Charging current: Can not surpass the biggest charging current which in this specification book stipulated.

5 Charging voltage: Does not have to surpass the highest amount which in this specification book stipulated to decide the voltage.

6 Charge temperature: The battery must carry on the charge in the ambient temperature scope which this specification book stipulated.

7 Uses constant current and constant voltage way charge. PLS connect the positive and negative terminals in right way, or the battery may be damaged.

Discharge :

1 The discharging current should not surpass the biggest discharging current this specification book stipulation, The large discharge current can cause heat and lower capacity.

2 Discharge temperature: The battery discharge must carry on in the ambient temperature scope which this specification book stipulated.

3 Over-discharge: After short time over discharge, then charge immediately won’t damage the battery. But the battery will be damaged for being long time over discharged. During long-term storage, the battery may be within over-discharging condition for self discharge. To prevent the occurrence of over discharging, the battery should maintain the certain capacity when storage.

Handling of Cells

 Soft Al foil

●Don’t strike battery with any sharp edge parts

●Trim your nail or wear glove before taking battery

●Clean worktable to make sure no any sharp particle

2  Sealed edge may be damaged by heat above 100°C, bend or fold sealed edge.

3  Handling of Tabs

The battery tabs are not so stubborn especially for aluminous tab.

Do not bend tabs unnecessarily.

4  Tab Connection 

Ultrasonic welding or spot welding is recommended for LIP tab connection method.

Battery pack should be designed that shear force are not applied to the LIP tabs.

If apply manual solder method to connect tab with PCM, below notice is very important to ensure battery performance:

The solder iron should be temperature controlled and ESD safe;

Soldering temperature should not exceed 370°C;

Soldering time should not be longer than 3s;

Soldering times should not exceed 5 times, Keep battery tab cold down before next time soldering;

Directly heat cell body is strictly prohibited, Battery may be damaged by heat above approx. 100°C

SHIPPING & HANDLING

1.Int'l Post Airmail:

    Fixed fee for Shipping & Handling, including packing, warehouse, distribution, order handling and processing costs. Item will be shipped to winning Buyers within 24 hours upon receiving the payment. The parcel with item will be shipped from Hong Kong or China by Flat Air Mail or Registered Air Mail.

    The delivery time usually takes 1-2 weeks (max 3 weeks). Buyers are responsible for additional COD charges, VAT, Customs fees, and import duty (if any).

    Please understand the shipping charge covers many other costs besides actual shipping cost, like stock fees, human resources, paypal fees, ebay final value fees, listing fees, insurance fees, packaging material fees, handling fees and ect. Please give us a high rate on shipping charge so our business can continue.

2. Combined Shipping

Worldwide

1st item

Combined Shipping

Airmail 1-2 Weeks

Shipping free

Shipping free

    You can combine all your items within 14 days of first won item. One payment must be made for all items at one time, so that shipping & handling discount may be given.

PAYMENT METHODS

     Payment should be made within 14days since the winning of the first item.

Non-paying winners will be reported to eBay. Serious bidders only please. Please email us with any questions you may have during the transaction.

TERMS OF SALES

   Customer satisfaction is our top goal. All products are quality checked. They are  in good condition when shipped to our customers. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.

  Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.

    We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without communication with us. Please allow max 2 business days for us to response.

CONTACT US

Please use "Ask Seller a Question" link to contact us for any queries. We normally reply to every message within 24 hours.

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Brand: fits for CaoDuRen
Isin: IDJDBZ0NBUKG

$59.55

  • Free shipping in US
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Ships from USA

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fits for CaoDuRen Rechargeable 3.7V 1100Mah 102540 Li Polymer Ion Battery For Smart Watch

fits for CaoDuRen Rechargeable 3.7V 1100Mah 102540 Li Polymer Ion Battery For...

$59.55

You may also like

Please select the battery terminal interface you need.

Note: Handling Time and Shipping Information

We want to ensure transparency and comply with eBay's shipping policy. Therefore, we have marked the "handling time" as "3 working days" on eBay.

In reality, we strive to dispatch your items within 24 hours of receiving payment.

NO

Inside  Allow

condition

Meet the requirements

1

Charge cut-off voltage

4.2v

2

Discharge cut-off voltage

2.75v

3

Standard charging mode

1. Charge with a constant current of 0.2C to 4.2 V , then turn to a constant voltage of 4.2 V for charging until the charging current is ≤ 0.0 1 C.

2. Charge to 4.2 V with a constant current of 0.5 C , and then charge at a constant voltage of 4.2 V until the charging current ≤ 0.0 1 C

Charging time8 hours

4

Standard discharge performance

After fully charging in the standard charging mode, leave it for 1 hour, and discharge it to 2.75 V with a constant current of 0.5 C.

Discharge time ≥ 300Min

5

high temperature performance

After the battery is fully charged, it should be placed in an environment of 55 ℃ ± 2 ℃ for 2 hours, and then discharged to 2.75 V with a current of 0.5C.

The discharge time is 51Min, and the appearance of the battery has no deformation or burst .

6

low temperature performance

Charge the battery in standard mode, put the battery in a low-temperature box at (-10±2)°C for 16-24 hours, and discharge it at a constant current of 0.5 C to 3.7 V.

The discharge time is 210Min, and the appearance of the battery has no deformation or burst .

7

charge retention

After charging in the standard mode, the battery was left open circuit for 28 days at an ambient temperature of 20°C±5°C, and then discharged to 2.75 V at a current of 6 C.

Discharge time ≥ 255Min

8

cycle life

Discharge to 2.75 V with a constant current of 0.2C , then charge 4.2 V with a constant current of 0.5C , then charge at a constant voltage of 4.2 to a current ≤ 1C, rest for 10Min, discharge to 2.75 V with a constant current of 0.2C , after the discharge is completed , stand still for 10Min, and then carry out the next charge-discharge cycle until the first discharge capacity of 0.5C where the discharge capacity is less than 80% for three consecutive times.

Cycle times ≥ 500 times

9

storage performance

Charge the battery to 40% to 65% of its capacity in standard mode , and then store it in an environment with an ambient temperature of 20°± 5°C and a relative humidity of 45% to 85%. After storage for 12 months, discharge to the cut-off voltage with 0.2C current.

The batteries for the storage test should be selected from the batteries whose production date to the test date is less than 3 months

Discharge time ≥ 240Min

Item

Parameter Value

Unit

Overcharge detection voltage

4.230-4.280-4.330

V

Overcharge protection delay

≤200

mS

Overcharge release voltage

4.03-4.08-4.13

V

Overdischarge detection voltage

2.30-2.40-2.50

V

Overdischarge detection delay

≤120

mS

Over discharge discharge voltage

2.95-3.00-3.05

V

Overcurrent detection voltage

120-150-180

mV

Overcurrent detection delay

5-10-20

mS

Detection Overcurrent protection current

2.0-3.5-5.0

A

Short circuit detection delay

≤320

uS

Main circuit conduction resistance

≤65

Self-consumption

Working power consumption

≤6.0

uA

Sleep power consumption

≤0.1

uA

Operating temperature

-40~+85

Estimated delivery times from the date of payment:

1.To United States, United Kingdom: 12-16 days

2.To Europe: 20-24 days

3.To Russia, Kazakhstan: 24-28 days

4.To Japan, Korea, Malaysia, Singapore, Thailand: 12-15 days

5.To Australia, Canada, Brazil: 20-25 days

6.To other countries: Approximately 20-25 days

Please note that these are approximate delivery times, and actual delivery may vary based on factors beyond our control. We appreciate your understanding and patience.

Thank you for choosing us. If you have any questions, feel free to reach out.

Special Notes:

There are three kind of Connectors, please choose the correct version you need.

As a manufacturer of batteries, we can customize the connector you need,if you need any other types,please contact us.

Due to the fact that batteries are a special item and the transportation method has limitations, the logistics are 5 to 10 days slower than ordinary products. 

Please be patient.

Thank you for your understanding.

CaoDuRen Li-PO battery

CaoDuRen batteries can be customized to your desired connector port size and dimensions. They undergo strict quality inspections to ensure exceptional reliability. If you require a large quantity of batteries, we provide on-site factory inspection services. Additionally, purchasing large quantity batteries allows for negotiable pricing.

Use Attentions

Warnings

1 Do not expose to, dispose of the battery in fire.

2 Do not put the battery in a charger or equipment with wrong terminals connected.

3 Avoid shorting the battery.

4 Avoid excessive physical shock or vibration.

5 Do not disassemble or deform the battery.

6 Do not immerse in water.

7 Do not use the battery mixed with other different type or model batteries.

8 Keep out of the reach of children.

Storage

1, The Li-ion battery pack should be stored in a cool, dry and well-ventilated area, and should be far from the fire and the high temperature.

2, The battery should store in the product specification book stipulation temperature range, the best storage temp. is 25±5℃. The best humidity is 60±15%.

3, The battery should be stored within room temperature, and charged to 40%~60% electric quantity3.85V. In order to avoid over-discharge, we suggest charge and discharge the batteries every three months.,Then charge to40%~60%electric quantity(3.85V).

Transportation

1 Do not mix the battery products with other car gos.  

2 Do not immerse the battery products in water or allow it to get wet.  

3 Do not over 7 layers staking and upside-down.

4 The highest temperature in transportation is lower than 65℃.

Charge

1 Battery must be charged in appropriate charger only.

2 Never use a modified or damaged charger.

3 Do not leave battery in charger over 24 hours.

4 Charging current: Can not surpass the biggest charging current which in this specification book stipulated.

5 Charging voltage: Does not have to surpass the highest amount which in this specification book stipulated to decide the voltage.

6 Charge temperature: The battery must carry on the charge in the ambient temperature scope which this specification book stipulated.

7 Uses constant current and constant voltage way charge. PLS connect the positive and negative terminals in right way, or the battery may be damaged.

Discharge :

1 The discharging current should not surpass the biggest discharging current this specification book stipulation, The large discharge current can cause heat and lower capacity.

2 Discharge temperature: The battery discharge must carry on in the ambient temperature scope which this specification book stipulated.

3 Over-discharge: After short time over discharge, then charge immediately won’t damage the battery. But the battery will be damaged for being long time over discharged. During long-term storage, the battery may be within over-discharging condition for self discharge. To prevent the occurrence of over discharging, the battery should maintain the certain capacity when storage.

Handling of Cells

 Soft Al foil

●Don’t strike battery with any sharp edge parts

●Trim your nail or wear glove before taking battery

●Clean worktable to make sure no any sharp particle

2  Sealed edge may be damaged by heat above 100°C, bend or fold sealed edge.

3  Handling of Tabs

The battery tabs are not so stubborn especially for aluminous tab.

Do not bend tabs unnecessarily.

4  Tab Connection 

Ultrasonic welding or spot welding is recommended for LIP tab connection method.

Battery pack should be designed that shear force are not applied to the LIP tabs.

If apply manual solder method to connect tab with PCM, below notice is very important to ensure battery performance:

The solder iron should be temperature controlled and ESD safe;

Soldering temperature should not exceed 370°C;

Soldering time should not be longer than 3s;

Soldering times should not exceed 5 times, Keep battery tab cold down before next time soldering;

Directly heat cell body is strictly prohibited, Battery may be damaged by heat above approx. 100°C

SHIPPING & HANDLING

1.Int'l Post Airmail:

    Fixed fee for Shipping & Handling, including packing, warehouse, distribution, order handling and processing costs. Item will be shipped to winning Buyers within 24 hours upon receiving the payment. The parcel with item will be shipped from Hong Kong or China by Flat Air Mail or Registered Air Mail.

    The delivery time usually takes 1-2 weeks (max 3 weeks). Buyers are responsible for additional COD charges, VAT, Customs fees, and import duty (if any).

    Please understand the shipping charge covers many other costs besides actual shipping cost, like stock fees, human resources, paypal fees, ebay final value fees, listing fees, insurance fees, packaging material fees, handling fees and ect. Please give us a high rate on shipping charge so our business can continue.

2. Combined Shipping

Worldwide

1st item

Combined Shipping

Airmail 1-2 Weeks

Shipping free

Shipping free

    You can combine all your items within 14 days of first won item. One payment must be made for all items at one time, so that shipping & handling discount may be given.

PAYMENT METHODS

     Payment should be made within 14days since the winning of the first item.

Non-paying winners will be reported to eBay. Serious bidders only please. Please email us with any questions you may have during the transaction.

TERMS OF SALES

   Customer satisfaction is our top goal. All products are quality checked. They are  in good condition when shipped to our customers. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.

  Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.

    We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without communication with us. Please allow max 2 business days for us to response.

CONTACT US

Please use "Ask Seller a Question" link to contact us for any queries. We normally reply to every message within 24 hours.

You may also like


Item Specifics

  • Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ...
  • Advert: they cannot be transported to Puerto Rico, Due to the fact that batteries are special items
  • Application: Low Drain Devices
  • Attention1: Check battery dimensions (L/W/H) for compatibility
  • Attention2: Incorrect sizes may cause issues
  • Battery Size(inch): 0.39*0.98*1.57in
  • Brand: CaoDuRen
  • Chemical Composition: Li-Po
  • Compatible Brand: fits for CaoDuRen
  • Compatible Model: 102540
  • Continuous discharge rate: 1C
  • Length(mm): 40mm
  • MPN: 1100mAh
  • notice: This battery has no Connector
  • Size(inch): 0.39*0.98*1.57
  • Size(mm): 10mm*25mm*40mm
  • Thick(mm): 10mm
  • Type: Li-Ion Battery
  • Voltage: 3.7V
  • Width(mm): 25mm
  • UPC: Does not apply
  •  

    Processing Time

    • We process and ship orders Monday through Friday, excluding holidays.
    • Most orders are processed within 1–3 business days, depending on product availability.
    • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

    Shipping Coverage

    We currently ship to addresses within the United States only.

    Products may ship from:

    • Our U.S. warehouses, or
    • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

    Each product page clearly displays the “Ships From” location before checkout.


    Shipping Methods & Estimated Delivery

     

    Shipping Method Estimated Delivery Cost
    Free Shipping (US) 5–10 business days Free, available on eligible items
    Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
    Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
    Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

    Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

    Free Shipping

    We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


    Carriers

    We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


    Import Duties & Taxes

    All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


    Tracking & Notifications

    Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

    You can track your shipment anytime using the Track Your Order page on our website.


    Order Changes & Cancellations

    If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

    Contact: support@ibspot.com


    Item Not Received

    If your tracking number shows “Delivered” but you haven’t received your package:

    1. Check with your local USPS or UPS office.
    2. Confirm that the shipping address provided was correct.
    3. If the issue remains unresolved, contact support@ibspot.com for assistance.

    Damaged or Lost Parcels

    If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


    Customer Support

    For any questions about shipping, tracking, or delivery, our customer support team is here to help.

    Email: support@ibspot.com

    We’re always happy to help.

    Please read our policy carefully before making a purchase.
    We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


    Order Cancellation Policy

    Customers may request to cancel an order before it has been shipped.
    Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

    How to Request a Cancellation

    You can contact us through:

    Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


    Return Policy

    We accept returns for most items within 30 days of delivery for a full refund.

    To be eligible for a return:

    • The item must be unused, in the same condition as received, and in its original packaging.

    • A tracking number must be provided to confirm the return shipment.

    Non-Returnable Items

    Certain products cannot be returned, including:

    • Perishable goods (for example, food, flowers, newspapers, magazines)

    • Intimate or sanitary goods

    • Hazardous materials or flammable liquids/gases

    • Gift cards

    • Downloadable software

    • Some health and personal care items

    Partial Refunds (If Applicable)

    Partial refunds may be granted in specific situations, such as:

    • Books with obvious signs of use

    • Opened CDs, DVDs, software, or vinyl records

    • Items not in their original condition, damaged, or missing parts not due to our error

    • Items returned more than 30 days after delivery


    How to Return an Item

    To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
    Our team will provide you with return instructions and a prepaid return label.


    Shipping Cost for Returns

    Please contact us before returning any item.
    We will provide a free return shipping label.

    If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

    For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
    We cannot guarantee that we will receive your returned item if shipped independently.


    Refund Processing

    Once your return is received and inspected:

    • In-store returns are refunded to the original form of payment or issued as a gift card.

    • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

    Please allow:

    • 5–7 business days for the return to reach our Returns Center.

    • An additional 3–10 business days for your bank to post the refund to your account.


    Damages, Issues & Claims

    Please inspect your order immediately upon receipt.
    If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
    We’ll evaluate the issue promptly and make it right.

    Product Claims

    Before purchasing, please review product details carefully.
    If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


    Exchanges

    We do not process direct exchanges.
    The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


    Return Address

    IBSPOT Return Center
    15 Sawmill Ln
    Dover Plains, NY 12522
    United States


    Customer Support

    Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

    Email: support@ibspot.com
    Contact Form: Contact Us page

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