Eyeshadow New! Sigma Warm Neutrals Eyeshadow Palette 14 Shades + Dual Ended Brush
Eyeshadow New! Sigma Warm Neutrals Eyeshadow Palette 14 Shades + Dual Ended Brush
Eyeshadow New! Sigma Warm Neutrals Eyeshadow Palette 14 Shades + Dual Ended Brush
Indulge in 14 rich, warm hues in long-lasting, buttery soft formulas with this luxe eyeshadow palette and dual-ended beauty brush. Featuring a versatile mix of basic-to-bold shades, Warm Neutrals has something for everyone. The combination of matte, frost, shimmer, metallic and glitter finishes embodies a decadence you won't be able to resist!
Sigma Beauty Experts Recommend the Following Usage:
With a fluffy eye brush, softly apply the transition eyeshadow shade of your choice to your crease. Then, with a shader brush, pick up the next shade of your choice and sweep it across the lid. To ensure your look is seamless, diffuse any harsh color lines using a blending brush in windshield-wiper motions along your crease.
With a fluffy eye brush, softly apply the transition eyeshadow shade of your choice to your crease. Then, with a shader brush, pick up the next shade of your choice and sweep it across the lid. To ensure your look is seamless, diffuse any harsh color lines using a blending brush in windshield-wiper motions along your crease.
Shades Included:
Humble - Antique white almost-matte
Charmer - Ballet pink frost
Rogue - Bold berry-red matte
Russet - Smokey eggplant with pink glitter
Iconic - Brown-burgundy metallic
Toasty - Golden beige matte
Fool's Gold - Gunmetal with gold shimmer
Chiles - Reddish brown matte
Passion Fruit - Neutral pink matte
Beaming - Gold-pink champagne metallic
Amaranth - Soft burgundy metallic
Henna - Chocolate raspberry matte
Bittersweet - Bright copper metallic
After Hours - Warm, smokey brown matte
Humble - Antique white almost-matte
Charmer - Ballet pink frost
Rogue - Bold berry-red matte
Russet - Smokey eggplant with pink glitter
Iconic - Brown-burgundy metallic
Toasty - Golden beige matte
Fool's Gold - Gunmetal with gold shimmer
Chiles - Reddish brown matte
Passion Fruit - Neutral pink matte
Beaming - Gold-pink champagne metallic
Amaranth - Soft burgundy metallic
Henna - Chocolate raspberry matte
Bittersweet - Bright copper metallic
After Hours - Warm, smokey brown matte
Dual-ended Brush Included:
E38 DIFFUSED CREASE™ BRUSH - Soften + blend harsh color lines
E54 MEDIUM SWEEPER™ BRUSH - Pack + blend colors onto the lid
*Dual-ended brush features patented waterproof technology.
Net Wt. 0.9oz
8.125 x 0.8125 x 3.4375 (inches)
HIGHEST-QUALITY FIBERS:
Exclusive synthetic antimicrobial fibers
Engineered to better hold, apply + blend products
FERRULES WITH UNMATCHED STRENGTH:
Durable + corrosion-resistant SigmaAlloy™
Precious metal plating for shine + strength
Exclusive, patented interlocking technology
Double-threaded engineering
SLEEK, DURABLE HANDLES:
Solid polymer-based handles are waterproof
Outlasts all product formulas + frequent brush care
MATTES
Humble: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE; ALUMINA, ALUMINUM HYDROXIDE, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, TIN OXIDE, TOCOPHEROL, TRIETHOXYCAPRYLYLSILANE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77492), IRON OXIDES (CI 77499), IRON OXIDES (CI 77491)]
Toasty: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, ALUMINUM HYDROXIDE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; ALUMINA, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TRIETHOXYCAPRYLYLSILANE, PHENOXYETHANOL, [+/-: IRON OXIDES (CI 77499), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77491), IRON OXIDES (CI 77492)]
Henna: MICA, TALC, ALUMINUM HYDROXIDE, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/-: IRON OXIDES (CI 77499), IRON OXIDES (CI 77491)]
Rogue: MICA, TALC, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), CARMINE (CI 75470), ULTRAMARINES (CI 77007)]
Passion Fruit: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, SILICA, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE; ALUMINUM HYDROXIDE, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), CARMINE (CI 75470), IRON OXIDES (CI 77499)]
After Hours: TALC, MICA, ALUMINUM HYDROXIDE, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77499), IRON OXIDES (CI 77492), IRON OXIDES (CI 77491)]
Chiles: MICA, NYLON-12, MAGNESIUM STEARATE, SILICA, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), BLUE 1 LAKE (CI 42090), IRON OXIDES (CI 77499)]
SHIMMERS
Fools Gold: SYNTHETIC FLUORPHLOGOPITE, MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499)]
METALLICS
Beaming: DIMETHICONE, MICA, SYNTHETIC FLUORPHLOGOPITE, BIS-DIGLYCERYL POLYACYLADIPATE-2, MAGNESIUM STEARATE, NYLON-12, CYCLOPENTASILOXANE; ETHYLHEXYLGLYCERIN, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, TRIMETHYLSILOXYSILICATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499), CARMINE (CI 75470)]
Bittersweet & Amaranth: MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77492), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499)]
Iconic: MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77499), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77492)]
FROSTS
Charmer: TALC, MICA, MAGNESIUM STEARATE, NYLON-12, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE, BISDIGLYCERYL POLYACYLADIPATE-2; ETHYLHEXYLGLYCERIN, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77491)]
GLITTERS
Russet: TALC, MICA, NYLON-12, CALCIUM SODIUM BOROSILICATE, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TIN OXIDE, TOCOPHEROL, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77499), MANGANESE VIOLET (CI 77742), TITANIUM DIOXIDE (CI 77891), CARMINE (CI 75470)]
Thank You for Your Interest!
We appreciate you considering our products! Please feel free to ask any questions before purchasing to ensure you have all the information you need. We recommend researching the product thoroughly to make an informed decision.
Return Policy:
We do not accept returns on opened products. Please review all details and reach out with any inquiries prior to buying.
Thanks again for choosing us, and we look forward to serving you!
| Brand: | Eyeshadow |
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| Isin: | IQFPOQGUWZN1 |
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Indulge in 14 rich, warm hues in long-lasting, buttery soft formulas with this luxe eyeshadow palette and dual-ended beauty brush. Featuring a versatile mix of basic-to-bold shades, Warm Neutrals has something for everyone. The combination of matte, frost, shimmer, metallic and glitter finishes embodies a decadence you won't be able to resist!
Sigma Beauty Experts Recommend the Following Usage:
With a fluffy eye brush, softly apply the transition eyeshadow shade of your choice to your crease. Then, with a shader brush, pick up the next shade of your choice and sweep it across the lid. To ensure your look is seamless, diffuse any harsh color lines using a blending brush in windshield-wiper motions along your crease.
With a fluffy eye brush, softly apply the transition eyeshadow shade of your choice to your crease. Then, with a shader brush, pick up the next shade of your choice and sweep it across the lid. To ensure your look is seamless, diffuse any harsh color lines using a blending brush in windshield-wiper motions along your crease.
Shades Included:
Humble - Antique white almost-matte
Charmer - Ballet pink frost
Rogue - Bold berry-red matte
Russet - Smokey eggplant with pink glitter
Iconic - Brown-burgundy metallic
Toasty - Golden beige matte
Fool's Gold - Gunmetal with gold shimmer
Chiles - Reddish brown matte
Passion Fruit - Neutral pink matte
Beaming - Gold-pink champagne metallic
Amaranth - Soft burgundy metallic
Henna - Chocolate raspberry matte
Bittersweet - Bright copper metallic
After Hours - Warm, smokey brown matte
Humble - Antique white almost-matte
Charmer - Ballet pink frost
Rogue - Bold berry-red matte
Russet - Smokey eggplant with pink glitter
Iconic - Brown-burgundy metallic
Toasty - Golden beige matte
Fool's Gold - Gunmetal with gold shimmer
Chiles - Reddish brown matte
Passion Fruit - Neutral pink matte
Beaming - Gold-pink champagne metallic
Amaranth - Soft burgundy metallic
Henna - Chocolate raspberry matte
Bittersweet - Bright copper metallic
After Hours - Warm, smokey brown matte
Dual-ended Brush Included:
E38 DIFFUSED CREASE™ BRUSH - Soften + blend harsh color lines
E54 MEDIUM SWEEPER™ BRUSH - Pack + blend colors onto the lid
*Dual-ended brush features patented waterproof technology.
Net Wt. 0.9oz
8.125 x 0.8125 x 3.4375 (inches)
HIGHEST-QUALITY FIBERS:
Exclusive synthetic antimicrobial fibers
Engineered to better hold, apply + blend products
FERRULES WITH UNMATCHED STRENGTH:
Durable + corrosion-resistant SigmaAlloy™
Precious metal plating for shine + strength
Exclusive, patented interlocking technology
Double-threaded engineering
SLEEK, DURABLE HANDLES:
Solid polymer-based handles are waterproof
Outlasts all product formulas + frequent brush care
MATTES
Humble: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE; ALUMINA, ALUMINUM HYDROXIDE, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, TIN OXIDE, TOCOPHEROL, TRIETHOXYCAPRYLYLSILANE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77492), IRON OXIDES (CI 77499), IRON OXIDES (CI 77491)]
Toasty: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, ALUMINUM HYDROXIDE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; ALUMINA, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TRIETHOXYCAPRYLYLSILANE, PHENOXYETHANOL, [+/-: IRON OXIDES (CI 77499), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77491), IRON OXIDES (CI 77492)]
Henna: MICA, TALC, ALUMINUM HYDROXIDE, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/-: IRON OXIDES (CI 77499), IRON OXIDES (CI 77491)]
Rogue: MICA, TALC, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), CARMINE (CI 75470), ULTRAMARINES (CI 77007)]
Passion Fruit: TALC, MICA, NYLON-12, MAGNESIUM STEARATE, SILICA, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE; ALUMINUM HYDROXIDE, BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), CARMINE (CI 75470), IRON OXIDES (CI 77499)]
After Hours: TALC, MICA, ALUMINUM HYDROXIDE, NYLON-12, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77499), IRON OXIDES (CI 77492), IRON OXIDES (CI 77491)]
Chiles: MICA, NYLON-12, MAGNESIUM STEARATE, SILICA, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), BLUE 1 LAKE (CI 42090), IRON OXIDES (CI 77499)]
SHIMMERS
Fools Gold: SYNTHETIC FLUORPHLOGOPITE, MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499)]
METALLICS
Beaming: DIMETHICONE, MICA, SYNTHETIC FLUORPHLOGOPITE, BIS-DIGLYCERYL POLYACYLADIPATE-2, MAGNESIUM STEARATE, NYLON-12, CYCLOPENTASILOXANE; ETHYLHEXYLGLYCERIN, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, TRIMETHYLSILOXYSILICATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499), CARMINE (CI 75470)]
Bittersweet & Amaranth: MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77492), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77499)]
Iconic: MICA, BIS-DIGLYCERYL POLYACYLADIPATE-2, DIMETHICONE, CAPRYLYL METHICONE, ISONONYL ISONONANOATE, ETHYLHEXYL PALMITATE, QUATERNIUM-90 BENTONITE, C30-45 ALKYL CETEARYL DIMETHICONE CROSSPOLYMER; ETHYLHEXYLGLYCERIN, PROPYLENE CARBONATE, TIN OXIDE, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77499), TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77492)]
FROSTS
Charmer: TALC, MICA, MAGNESIUM STEARATE, NYLON-12, DIMETHICONE, HYDROGENATED POLYISOBUTENE, OCTYLDODECYL STEAROYL STEARATE, BISDIGLYCERYL POLYACYLADIPATE-2; ETHYLHEXYLGLYCERIN, TOCOPHEROL, TOCOPHERYL ACETATE, PHENOXYETHANOL, [+/ -: TITANIUM DIOXIDE (CI 77891), IRON OXIDES (CI 77491)]
GLITTERS
Russet: TALC, MICA, NYLON-12, CALCIUM SODIUM BOROSILICATE, MAGNESIUM STEARATE, DIMETHICONE, HYDROGENATED POLYISOBUTENE; BIS-DIGLYCERYL POLYACYLADIPATE-2, ETHYLHEXYLGLYCERIN, OCTYLDODECYL STEAROYL STEARATE, TIN OXIDE, TOCOPHEROL, PHENOXYETHANOL, [+/ -: IRON OXIDES (CI 77491), IRON OXIDES (CI 77499), MANGANESE VIOLET (CI 77742), TITANIUM DIOXIDE (CI 77891), CARMINE (CI 75470)]
Thank You for Your Interest!
We appreciate you considering our products! Please feel free to ask any questions before purchasing to ensure you have all the information you need. We recommend researching the product thoroughly to make an informed decision.
Return Policy:
We do not accept returns on opened products. Please review all details and reach out with any inquiries prior to buying.
Thanks again for choosing us, and we look forward to serving you!
- Expiration Date: 2026
- Period After Opening (PAO): 12M
- Size: Standard
- MPN: N/A
- Shade: Neutral
- Brand: Eyeshadow
- Type: Palette
- Volume: 0.58oz
- Formulation: Pressed Powder
- Model: Sigma
- Effect: Frost, Glitter, Matte, Metallic, Shimmer
- Features: Animal Cruelty-Free
- Scent: Unscented
- Country/Region of Manufacture: United States
- Product Line: Sigma Beauty
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
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Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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