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Cozysilk Silk Pillowcase for Memory Foam Pillow Neck Pillow, Pure Mulberry Silk Pillow Case for Cervical Pillow Contour Pillow (White, 24" x 14" x 4.7"/3.9")

Brand: Cozysilk
  • Size: 24" x 14" x 4.7"/3.9" (Higher end - 4.7 inches, lower end - 3.9 inches). Hidden zipper closure at the bottom is artistic, better fit, and prevents slipping out. Also, you won't feel it.
  • Minimizes Sleep Crease & Say Goodbye to Bed Head - Cozysilk's exceptionally smooth and cool-to-cheek pure mulberry silk pillowcase allows your skin and hair to glide along the pillow, so the face rests comfortably without placing pressure on creased skin. Unlike cotton, which draws moisture away from your skin and hair, pure silk keeps the hydration of your skin intact, and gives you softer skin and smoother hair over time.
  • Asthma & Allergy Relief - Cozysilk's mulberry silk is a natural fiber, and its hypoallergenic quality helps to eliminate allergies and asthma, which could be caused by cotton and other synthetic fibers.
  • High Quality Craftsmanship & Design - Pure mulberry silk on both side keeps your skin and hair healthy. Perfect gift idea for her and special occasions like Thanksgiving, Christmas or anniversaries.
  • Easy Care & Durable - Our luxury silk pillow cases can be tossed right into the washing machine without the fear of fading or shrinkage. Machine washed on a gentle cycle in cold water with silk-friendly detergent and air dry.
Brand: Cozysilk
Size: 24" x 14" x 4.7"/3.9"
Color: White
Manufacturer: Cozysilk
Part Number: NDJG8Q2
Material Type: Silk
Isin: I1FAQPXKANH4

$76.09

  • Free shipping in US
  • Shipping: $6.5 Standard Shipping (5-10 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Cozysilk Silk Pillowcase for Memory Foam Pillow Neck Pillow, Pure Mulberry Silk Pillow Case for Cervical Pillow Contour Pillow (White, 24" x 14" x 4.7"/3.9")

Cozysilk Silk Pillowcase for Memory Foam Pillow Neck Pillow, Pure Mulberry Si...

$76.09

Mulberry silk pillowcases are composed of protein fibers, and have excellent bio-compatibility with the human, very smooth surface, the friction coefficient of stimulus to the human body is the lowest in all kinds of fiber.


BENEFITS OF SILK PILLOWCASE


SKIN CARE
It's long been a secret of the beauty industry that silk pillowcases can make an amazing difference to the appearance of your skin. Wrinkles appear smoother and there are no creases or marks from the pillowcase.

HAIR CARE
Wake up in the morning with hair that's smooth as silk. The natural proteins present in silk together with its amazing smoothness mean that your hair doesn't get matted or dried out when your head rests on silk overnight. That's why top models always insist on silk pillowcases.

LONGER-LASTING HAIRSTYLE
Mulberry silk pillowcases are gentle, extremely soft and smooth. They can help keep blow dries/hairstyle for a long time, while cotton may snarl hairs and even twist them at the root.


KNOW MORE ABOUT SILK


MULBERRY SILK
Mulberry silk is the highest quality silk available for purchase. It is a kind of natural fiber that is much smoother, lighter and stronger than any other fibers in the world.

MOMME WEIGHT
Momme (mm) is the unit of weight traditionally used to measure the density of silk. It is similar to the use of thread count for cotton fabric. Usually, higher momme weight indicates more durable weave and luxurious fabric. 16 - 25mm is suitable for pillowcases.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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