Cascade Cascade Complete Powder Dishwasher Detergent, Fresh Scent, 75 Oz
Cascade Cascade Complete Powder Dishwasher Detergent, Fresh Scent, 75 Oz
- No pre-wash needed, powers away stuck-on food
 - Powder formulated with the grease-fighting power of Dawn
 - More tough-food cleaning ingredients (vs. regular Cascade Powder)
 - Fresh Scent
 - Also available in Gel and ActionPacs
 
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View largerThere's no pre-wash needed with Cascade Complete Powder. It powers away stuck-on food, which means you can skip a step at the sink and still get a complete clean. And it's formulated with the grease-fighting power of Dawn. Trust your dishes to Cascade Complete Powder - your new shortcut in the kitchen and the #1 recommended brand in North America.**Recommended by more dishwasher brands in North America vs. any other automatic dishwashing detergent brand. Recommendations as part of co-marketing agreements. At A Glance No pre-wash needed, powers away stuck-on food Formulated with the grease-fighting power of Dawn Pure Rinse Formula rinses cleanly away Also Try: View largerFor a more convenient clean, try Cascade ActionPacs, Cascade Complete ActionPacs, and Cascade Platinum Pacs. Key Features View larger Eliminates the Need to Pre-WashNo pre-wash needed, powers away stuck-on food. View larger Dawn PowerFormulated with the grease-fighting power of Dawn. View larger Many Ways To CleanCascade Complete is also available in Gel and convenient ActionPacs. View larger For a virtually flawless clean, try this Cascade dish routine.First, wash dishes with Cascade Powder for a sparkling clean. Then, to prevent spotting and filming on dishes, use Cascade Rinse Aid. And to help clean limescale, grease, and odors from your dishwasher, try Cascade Dishwasher Cleaner. Product Comparison Cascade Complete Powder Cascade ActionPacs Cascade Complete Pacs Cascade Platinum Pacs Features: No pre-wash needed, powers away stuck-on food. Powers away greasy residue for sparkling dishes. No pre-wash needed, powers away stuck-on food. Our best clean for sparkling silverware and machine. Grease-fighting power of Dawn Leaves dishes shining Eliminates need to prewash Combines the best of Powder and Gel Convenient Pac form Cascade's best clean Frequently Asked QuestionsWhat temperature should my water be?You can wash your dishes in hot or cold water, since our products are formulated to perform in any water temperature. Try helping to save energy by washing in cold water. You'll find you get a great clean, with less energy used. If you prefer to hand-wash using hot water, try Dawn Hand Renewal with Olay Beauty.What should I do if I have hard water?All of our dish products are designed to work effectively in all kinds of water hardness. Our dishwasher pacs, like Cascade All-in-1 Pacs, are formulated with water softeners to help fight hard-water deposits on your dishes and - as always - are the perfect dose.Is there a correct way to load the dishwasher?When you're loading your dishwasher, it helps to put dishes in the best position for cleaning. Load all dirty dishes so they're separated and facing the center, and always put plastic items on the top rack of the dishwasher. You can begin by placing large platters, cookie sheets, baking dishes, and pans around the perimeter of the bottom drawer. Next, add your plates. Stagger large dinner plates and smaller salad plates to give each dish more exposure. Set large and medium-size bowls in the remaining space in a slanted or completely downward position for optimal cleaning. Place dirty silverware in the cutlery container.To organize the top drawer, line downward-facing glasses and mugs along the outer edges. Add bowls and extra-small saucers to the center section, placing each on a slant to create extra space. As a rule, the bottom drawer of your dishwasher is exposed to more heat than the top, so place plastic items on the higher drawer to avoid melting and warping. Gently nest stemware along the left-hand side - many dishwashers feature a protective holder for these items. Be sure to check the height of your stemware before closing the drawer to avoid broken glass!In the small pockets of space between your top-drawer dishes, lay long, slender items like tongs and spatulas. Last, be sure no items block the sprayer arms, which can prevent water from reaching all of your dishes.How do I ensure my dishes dry properly in the dishwasher?Use a rinse aid, which is designed to ensure dishes dry properly in your dishwasher. Cascade Rinse Aid is specifically formulated to give you outstanding spot and film protection along with amazing shine. Our rinse aid helps to rinse away food particles and residues that can cause spots on dishes. Load the dishwasher so that all items are properly tilted for good drainage. Avoid nesting of dishes and silverware by staggering shapes and sizes and placing utensil handles both upward and downward. If available, use the "heat dry" option.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
 - Most orders are processed within 1–3 business days, depending on product availability.
 - Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
 
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
 - Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
 
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost | 
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items | 
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional | 
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. | 
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional | 
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
 - Confirm that the shipping address provided was correct.
 - If the issue remains unresolved, contact support@ibspot.com for assistance.
 
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
 - Contact Form: Submit a request through our Contact Us page
 
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
 - A tracking number must be provided to confirm the return shipment.
 
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
 - Intimate or sanitary goods
 - Hazardous materials or flammable liquids/gases
 - Gift cards
 - Downloadable software
 - Some health and personal care items
 
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
 - Opened CDs, DVDs, software, or vinyl records
 - Items not in their original condition, damaged, or missing parts not due to our error
 - Items returned more than 30 days after delivery
 
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
 - Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
 
Please allow:
- 5–7 business days for the return to reach our Returns Center.
 - An additional 3–10 business days for your bank to post the refund to your account.
 
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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