Beats Beats Flex Wireless Earbuds - Apple W1 Headphone Chip, Magnetic Earphones, Class 1 Bluetooth, 12 Hours of Listening Time, Built-in Microphone - Smoke Gray
Beats Beats Flex Wireless Earbuds - Apple W1 Headphone Chip, Magnetic Earphones, Class 1 Bluetooth, 12 Hours of Listening Time, Built-in Microphone - Smoke Gray
Beats Beats Flex Wireless Earbuds - Apple W1 Headphone Chip, Magnetic Earphones, Class 1 Bluetooth, 12 Hours of Listening Time, Built-in Microphone - Smoke Gray
- BATTERY LIFE - Up to 12 hours of listening time
- CUSTOMIZED FIT - All-day comfort with Flex-Form cable and four eartip options
- APPLE HEADPHONE CHIP - Powered by the Apple W1 headphone chip for seamless connectivity
- THE MUSIC STOPS WHEN YOU DO - Magnetic earbuds with Auto-Play/Pause
- LISTEN WITH A FRIEND - Audio Sharing lets you wirelessly share audio with another pair of Beats headphones or AirPods
- EXTENDED WIRELESS RANGE - Class 1 Bluetooth for extended range and fewer dropouts
- ON-DEVICE CONTROLS - On-device controls for music, calls, and voice assistant
- BUILT-IN MICROPHONE - Built-in microphone with wind reduction for elevated voice clarity
- COMPATIBILITY - Compatible with Apple and Android
| Product Dimensions: | 3.15 x 1.26 x 4.8 inches; 2.88 ounces |
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| Isin: | IY9GVNG9MVBF |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
FLEX ALL DAYThe Flex-Form cable provides all-day comfort with durable Nitinol construction while four eartip options offer a personalized fit. Magnetic earbuds make listening that much easier by automatically playing music when they're in your ears and pausing when they're attached around your neck1.THE MUSIC STOPS WHEN YOU DOLess charging. More flexing. Beats Flex boasts up to 12 hours of listening time for all-day use.If you need a little extra power, 10-minute Fast Fuel charging gives 1.5 hours of playback when battery is low.2DRIVEN BY PREMIUM SOUNDAn advanced acoustic platform featuring custom layered drivers provides premium sound with ultra-low distortion and rich, accurate bass.MAKE THE CONNECTIONWith Class 1 Bluetooth? technology, Beats Flex offers extended wireless range and fewer dropouts. An advanced built-in microphone helps reduce wind noise for elevated voice clarity and call performance. On-device controls allow you to adjust volume as well as manage music, take calls, or activate voice assistant.POWERED BY THE APPLE W1 CHIPThe Apple W1 headphone chip seamlessly integrates Beats Flex into your world of Apple products.Simply power on and hold near your iPhone or iPad.3 From there, your Beats Flex are ready to be used with any Apple device that is synced to iCloud so you can seamlessly switch between products, check battery status, or share whatever you're listening to with someone else via Audio Sharing.LISTEN WITH A FRIENDAudio Sharing lets you wirelessly share audio with Beats Flex and another pair of Beats headphones4 or AirPods.Simply bring the second set of compatible Bluetooth headphones near your Apple device and connect with a tap.COMPATIBLE WITH ANDROIDBeats Flex wireless earphones are compatible with Android devices and easily connects via Bluetooth. With the Beats app, available for download in the Google Play Store, you'll get features like quick-pairing, device status (i.e. battery levels), and firmware updates. And the USB-C charge connector provides a single charging solution across both Android and Apple platforms.1 Compatible with iOS and iPadOS 14 or later, MacOS 11 or later, WatchOS 7 or later, and tvOS 14 or later; compatibility will vary on Android devices.2 Testing conducted by Apple in August 2020 using preproduction Beats Flex and software paired with iPhone 11 Pro Max units and prerelease software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50%. Total listening time was up to 12 hours. Testing consisted of full Beats Flex battery discharge while playing audio until Beats Flex stopped playback. 10-Minute charge testing conducted with drained Beats Flex that were charged for 10 minutes, then audio playback was started until Beats Flex stopped playback. Battery life depends on device settings, environment, usage, and many other factors.3 Requires iCloud account and macOS Sierra, iOS 10, watchOS 3 or later versions.4 Audio Sharing is compatible with Beats Flex, Solo Pro, Powerbeats Pro, Powerbeats, Solo3 Wireless, Powerbeats3 Wireless, Beats Studio3 Wireless, BeatsX, AirPods (1st generation or later), and AirPods Pro. Works with iPhone 8 or later and iPod touch (7th generation) with the latest version of iOS; and 12.9-inch iPad Pro (2nd generation or later), 11-inch iPad Pro, 10.5-inch iPad Pro, iPad (5th generation or later), iPad Air (3rd generation), and iPad mini (5th generation) with the latest version of iPadOS.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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