BANILA CO Covericious Serum Foundation 30g - 21 Rose
BANILA CO Covericious Serum Foundation 30g - 21 Rose
BANILA CO Covericious Serum Foundation 30g - 21 Rose
Product Overview
Why we love it
It expresses skin that lightly adheres between skin textures and glows clear and faint luster, and keeps the feel of use moist and comfortable for a long time by absorbing serum ingredients into the skin. Provides skin that remains moist regardless of dry wind and indoor heating dry wind, and shows effects clearly confirmed clinically. Shows the optimal 4 color shades of BANILA CO that suit any skin tone.
Featured ingredients
It is a product using the unique technology of BANILA CO that crushed the coating particle size, not the cover particle, to realize the feeling of applying skin care. Provides deep moisturizing to the skin with 8 types of moisturizing oil, and immediate moisture supply and healthy skin barrier with 10 types of hyaluronic acid, panthenol, and phyto-squalane.
How to use
After your skincare routine, take an appropriate amount and apply evenly to the skin.
More Info
BANILA CO
Covericious Serum
Glow Foundation
Why we love it
Covericious Serum Glow Foundation
- Comfortable cover
- Light weight fitting
- Vegan Formula
A fair and moist serum
glow completed with
abundant serum
Achieves flawless skin by lightly
adhering to the skin with a clear
and seamless glow
The skin absorbs the serum
ingredients to stay moist and
comfortable for long hours.
*Limited to the ingredient’s characteristics
The skin absorbs the serum
ingredients to stay moist
for long hours.
A moist glow
A fair coverage
*For customer understanding, individual results may vary.
Adheres softly to the
skin just like applying serum
Human application test completed
on adhesion, blemishes, spots,
and texture coverage1) 2)
Emulsion particles
are further reduced.
Microparticles provide a lighter
and delicate coverage.
BANILA CO’s proprietary technology,
which fragments emulsion particles
rather than coverage particles, create
a sensation akin to applying skin care.
- Original emulsion particle
- Serum Foundation emulsion particle
20 types of
skin-care ingredients
With a moisture glow lasting for 12 hours3) 4)
Deep hydration
with 8 types
of moisturizing oils
Persea gratissima (Avocado) Oil,
Camellia sinensis Seed Oil, Cocos
nucifera (Coconut) Oil, Pyrus malus
(Apple) Seed Oil, Rubus idaeus
(Raspberry) Seed Oil, Prunus
amygdalus dulcis (Sweet Almond)
Oil, Fermented Argania
spinosa Kernel Oil,
Plukenetia volubilis Seed Oil
Panthenol and
phyto squalane for a
healthy skin barrier
Ingredients that help
maintain moisture and soothe
the skin, strengthening the skin
barrier and delivering healthy energy
Instant moisture
supply with 10
types of hyaluronic
acid
Provides instant skin hydration
and improves the skin barrier,
helping to increase skin
moisture levels and
maintain hydration
*Limited to the ingredients’ characteristics
A moist and glowing
base secret even in
dry weather
*For customer understanding, individual results may vary.
With a versatile coverage
providing consistently
hydrated skin even in cold
winds and dry indoor heating
Clinically proven effects
Definite gloss improvement effect 5)
Improvement in moisture radiance and dual
hydration (surface and deep hydration) 6) 7)
With a 12-hour lasting effect of moisture
and gloss 3) 4)
BANILA CO’s unique four
optimal color shades that
perfectly blend with
any skin tone
- Light
- Rose
- Ivory
- Medium
- 19 Light
- Light Pink Ivory color for a
bright and radiant complexion
- 21 Ivory
- Ivory Beige color to correct
redness and create a clean look
- 21 Rosé
- Pink Beige color to neutralize
yellow tones and achieve a
vibrant complexion
- 23 Medium
- Deep Neutral Beige color for
a neat and healthy appearance
Moist castella puff +
serum foundation
When it meets water, the synergy is
maximized, adding extreme gloss to
the skin with the castella puff.
- Soak the puff thoroughly in water, then squeeze
it out. It’s even better to press it with a kitchen
towel or a cloth to remove moisture thoroughly. - Apply an appropriate amount of the product and
lightly pat or sweep along the skin texture for a
glossier and smoother base makeup.
A white band may appear on the product surface because of
the high serum content of the formulation, so it is not a defect.
Shake the product well before use to eliminate this phenomenon.
| Brand: | BANILA CO |
|---|---|
| Isin: | I3CALPF4XNHT |
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Product Overview
Why we love it
It expresses skin that lightly adheres between skin textures and glows clear and faint luster, and keeps the feel of use moist and comfortable for a long time by absorbing serum ingredients into the skin. Provides skin that remains moist regardless of dry wind and indoor heating dry wind, and shows effects clearly confirmed clinically. Shows the optimal 4 color shades of BANILA CO that suit any skin tone.
Featured ingredients
It is a product using the unique technology of BANILA CO that crushed the coating particle size, not the cover particle, to realize the feeling of applying skin care. Provides deep moisturizing to the skin with 8 types of moisturizing oil, and immediate moisture supply and healthy skin barrier with 10 types of hyaluronic acid, panthenol, and phyto-squalane.
How to use
After your skincare routine, take an appropriate amount and apply evenly to the skin.
More Info
BANILA CO
Covericious Serum
Glow Foundation
Why we love it
Covericious Serum Glow Foundation
- Comfortable cover
- Light weight fitting
- Vegan Formula
A fair and moist serum
glow completed with
abundant serum
Achieves flawless skin by lightly
adhering to the skin with a clear
and seamless glow
The skin absorbs the serum
ingredients to stay moist and
comfortable for long hours.
*Limited to the ingredient’s characteristics
The skin absorbs the serum
ingredients to stay moist
for long hours.
A moist glow
A fair coverage
*For customer understanding, individual results may vary.
Adheres softly to the
skin just like applying serum
Human application test completed
on adhesion, blemishes, spots,
and texture coverage1) 2)
Emulsion particles
are further reduced.
Microparticles provide a lighter
and delicate coverage.
BANILA CO’s proprietary technology,
which fragments emulsion particles
rather than coverage particles, create
a sensation akin to applying skin care.
- Original emulsion particle
- Serum Foundation emulsion particle
20 types of
skin-care ingredients
With a moisture glow lasting for 12 hours3) 4)
Deep hydration
with 8 types
of moisturizing oils
Persea gratissima (Avocado) Oil,
Camellia sinensis Seed Oil, Cocos
nucifera (Coconut) Oil, Pyrus malus
(Apple) Seed Oil, Rubus idaeus
(Raspberry) Seed Oil, Prunus
amygdalus dulcis (Sweet Almond)
Oil, Fermented Argania
spinosa Kernel Oil,
Plukenetia volubilis Seed Oil
Panthenol and
phyto squalane for a
healthy skin barrier
Ingredients that help
maintain moisture and soothe
the skin, strengthening the skin
barrier and delivering healthy energy
Instant moisture
supply with 10
types of hyaluronic
acid
Provides instant skin hydration
and improves the skin barrier,
helping to increase skin
moisture levels and
maintain hydration
*Limited to the ingredients’ characteristics
A moist and glowing
base secret even in
dry weather
*For customer understanding, individual results may vary.
With a versatile coverage
providing consistently
hydrated skin even in cold
winds and dry indoor heating
Clinically proven effects
Definite gloss improvement effect 5)
Improvement in moisture radiance and dual
hydration (surface and deep hydration) 6) 7)
With a 12-hour lasting effect of moisture
and gloss 3) 4)
BANILA CO’s unique four
optimal color shades that
perfectly blend with
any skin tone
- Light
- Rose
- Ivory
- Medium
- 19 Light
- Light Pink Ivory color for a
bright and radiant complexion
- 21 Ivory
- Ivory Beige color to correct
redness and create a clean look
- 21 Rosé
- Pink Beige color to neutralize
yellow tones and achieve a
vibrant complexion
- 23 Medium
- Deep Neutral Beige color for
a neat and healthy appearance
Moist castella puff +
serum foundation
When it meets water, the synergy is
maximized, adding extreme gloss to
the skin with the castella puff.
- Soak the puff thoroughly in water, then squeeze
it out. It’s even better to press it with a kitchen
towel or a cloth to remove moisture thoroughly. - Apply an appropriate amount of the product and
lightly pat or sweep along the skin texture for a
glossier and smoother base makeup.
A white band may appear on the product surface because of
the high serum content of the formulation, so it is not a defect.
Shake the product well before use to eliminate this phenomenon.
| Brand: | BANILA CO |
|---|---|
| Isin: | I3CALPF4XNHT |
Why we love it
It expresses skin that lightly adheres between skin textures and glows clear and faint luster, and keeps the feel of use moist and comfortable for a long time by absorbing serum ingredients into the skin. Provides skin that remains moist regardless of dry wind and indoor heating dry wind, and shows effects clearly confirmed clinically. Shows the optimal 4 color shades of BANILA CO that suit any skin tone.
Featured ingredients
It is a product using the unique technology of BANILA CO that crushed the coating particle size, not the cover particle, to realize the feeling of applying skin care. Provides deep moisturizing to the skin with 8 types of moisturizing oil, and immediate moisture supply and healthy skin barrier with 10 types of hyaluronic acid, panthenol, and phyto-squalane.
How to use
After your skincare routine, take an appropriate amount and apply evenly to the skin.
More Info
BANILA CO
Covericious Serum
Glow Foundation
Why we love it
Covericious Serum Glow Foundation
- Comfortable cover
- Light weight fitting
- Vegan Formula
A fair and moist serum
glow completed with
abundant serum
Achieves flawless skin by lightly
adhering to the skin with a clear
and seamless glow
The skin absorbs the serum
ingredients to stay moist and
comfortable for long hours.
*Limited to the ingredient’s characteristics
The skin absorbs the serum
ingredients to stay moist
for long hours.
A moist glow
A fair coverage
*For customer understanding, individual results may vary.
Adheres softly to the
skin just like applying serum
Human application test completed
on adhesion, blemishes, spots,
and texture coverage1) 2)
Emulsion particles
are further reduced.
Microparticles provide a lighter
and delicate coverage.
BANILA CO’s proprietary technology,
which fragments emulsion particles
rather than coverage particles, create
a sensation akin to applying skin care.
- Original emulsion particle
- Serum Foundation emulsion particle
20 types of
skin-care ingredients
With a moisture glow lasting for 12 hours3) 4)
Deep hydration
with 8 types
of moisturizing oils
Persea gratissima (Avocado) Oil,
Camellia sinensis Seed Oil, Cocos
nucifera (Coconut) Oil, Pyrus malus
(Apple) Seed Oil, Rubus idaeus
(Raspberry) Seed Oil, Prunus
amygdalus dulcis (Sweet Almond)
Oil, Fermented Argania
spinosa Kernel Oil,
Plukenetia volubilis Seed Oil
Panthenol and
phyto squalane for a
healthy skin barrier
Ingredients that help
maintain moisture and soothe
the skin, strengthening the skin
barrier and delivering healthy energy
Instant moisture
supply with 10
types of hyaluronic
acid
Provides instant skin hydration
and improves the skin barrier,
helping to increase skin
moisture levels and
maintain hydration
*Limited to the ingredients’ characteristics
A moist and glowing
base secret even in
dry weather
*For customer understanding, individual results may vary.
With a versatile coverage
providing consistently
hydrated skin even in cold
winds and dry indoor heating
Clinically proven effects
Definite gloss improvement effect 5)
Improvement in moisture radiance and dual
hydration (surface and deep hydration) 6) 7)
With a 12-hour lasting effect of moisture
and gloss 3) 4)
BANILA CO’s unique four
optimal color shades that
perfectly blend with
any skin tone
- Light
- Rose
- Ivory
- Medium
- 19 Light
- Light Pink Ivory color for a
bright and radiant complexion
- 21 Ivory
- Ivory Beige color to correct
redness and create a clean look
- 21 Rosé
- Pink Beige color to neutralize
yellow tones and achieve a
vibrant complexion
- 23 Medium
- Deep Neutral Beige color for
a neat and healthy appearance
Moist castella puff +
serum foundation
When it meets water, the synergy is
maximized, adding extreme gloss to
the skin with the castella puff.
- Soak the puff thoroughly in water, then squeeze
it out. It’s even better to press it with a kitchen
towel or a cloth to remove moisture thoroughly. - Apply an appropriate amount of the product and
lightly pat or sweep along the skin texture for a
glossier and smoother base makeup.
A white band may appear on the product surface because of
the high serum content of the formulation, so it is not a defect.
Shake the product well before use to eliminate this phenomenon.
- Content volume or weight: 30ml
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months before opening / 12 months after opening
- How to Use: After your skincare routine, take an appropriate amount and apply evenly to the skin.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Cosmetics Manufacturer: COSMAX Co., Ltd. / Cosmetics Distributor: F&co Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: [19 Light] Water,Dimethicone,Titanium Dioxide (CI 77891),Trimethylsiloxysilicate,Glycerin,Hydrogenated Polyisobutene,Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone,Tridecyl Trimellitate,Niacinamide,1,2-Hexanediol,Butylene Glycol,Cetyl PEG/PPG-10/1 Dimethicone,Propanediol,Trisiloxane,Caprylyl Methicone,Camellia Sinensis Seed Oil,Cocos Nucifera (Coconut) Oil,Persea Gratissima (Avocado) Oil,Plukenetia Volubilis Seed Oil,Prunus Amygdalus Dulcis (Sweet Almond) Oil,Pyrus Malus (Apple) Seed Oil, Rubus Idaeus (Raspberry) Seed Oil, Argania Spinosa Kernel Oil,Candida Bombicola/Glucose/Methyl Rapeseedate Ferment,Hydrolyzed Hyaluronic Acid,Hyaluronic Acid,Sodium Hyaluronate,Disteardimonium Hectorite,Isododecane,Octyldodecanol,Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone,Magnesium Sulfate,Stearic Acid,Aluminum Hydroxide,Alumina,Triethoxycaprylylsilane,Silica,Polyglyceryl-4 Isostearate,Polyhydroxystearic Acid,Hydroxyacetophenone,Adenosine,Isopropyl Titanium Triisostearate,Trisodium Ethylenediamine Disuccinate,Neopentyl Glycol Diethylhexanoate, Methicone, Tocopherol,Micrococcus Lysate,Panthenol,Squalane,Dimethylsilanol Hyaluronate,Hydrolyzed Sodium Hyaluronate,Potassium Hyaluronate,Hydroxypropyltrimonium Hyaluronate,Sodium Hyaluronate Crosspolymer,Sodium Hyaluronate Dimethylsilanol,Sodium Acetylated Hyaluronate,Fragrance,Iron Oxide Yellow (CI 77492),Mica (CI 77019),Iron Oxide Red (CI 77491),Iron Oxide Black (CI 77499) [21 Rose] Water,Dimethicone,Titanium Dioxide (CI 77891),Trimethylsiloxysilicate,Glycerin,Hydrogenated Polyisobutene,Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone,Tridecyl Trimellitate,Niacinamide,1,2-Hexanediol,Butylene Glycol,Cetyl PEG/PPG-10/1 Dimethicone,Propanediol,Trisiloxane,Caprylyl Methicone,Camellia Sinensis Seed Oil,Cocos Nucifera (Coconut) Oil,Persea Gratissima (Avocado) Oil,Plukenetia Volubilis Seed Oil,Prunus Amygdalus Dulcis (Sweet Almond) Oil,Pyrus Malus (Apple) Seed Oil, Rubus Idaeus (Raspberry) Seed Oil, Argania Spinosa Kernel Oil,Candida Bombicola/Glucose/Methyl Rapeseedate Ferment,Hydrolyzed Hyaluronic Acid,Hyaluronic Acid,Sodium Hyaluronate,Disteardimonium Hectorite,Isododecane,Octyldodecanol,Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone,Magnesium Sulfate,Stearic Acid,Aluminum Hydroxide,Alumina,Triethoxycaprylylsilane,Silica,Polyglyceryl-4 Isostearate,Polyhydroxystearic Acid,Hydroxyacetophenone,Adenosine,Isopropyl Titanium Triisostearate,Trisodium Ethylenediamine Disuccinate,Neopentyl Glycol Diethylhexanoate, Methicone, Tocopherol,Micrococcus Lysate,Panthenol,Squalane,Dimethylsilanol Hyaluronate,Hydrolyzed Sodium Hyaluronate,Potassium Hyaluronate,Hydroxypropyltrimonium Hyaluronate,Sodium Hyaluronate Crosspolymer,Sodium Hyaluronate Dimethylsilanol,Sodium Acetylated Hyaluronate,Fragrance,Iron Oxide Yellow (CI 77492),Mica (CI 77019),Iron Oxide Red (CI 77491),Iron Oxide Black (CI 77499) [21 Ivory] Water,Dimethicone,Titanium Dioxide (CI 77891),Trimethylsiloxysilicate,Glycerin,Hydrogenated Polyisobutene,Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone,Tridecyl Trimellitate,Niacinamide,1,2-Hexanediol,Butylene Glycol,Cetyl PEG/PPG-10/1 Dimethicone,Propanediol,Trisiloxane,Caprylyl Methicone,Iron Oxide Yellow (CI 77492),Camellia Sinensis Seed Oil,Cocos Nucifera (Coconut) Oil,Persea Gratissima (Avocado) Oil,Plukenetia Volubilis Seed Oil,Prunus Amygdalus Dulcis (Sweet Almond) Oil,Pyrus Malus (Apple) Seed Oil, Rubus Idaeus (Raspberry) Seed Oil, Argania Spinosa Kernel Oil,Candida Bombicola/Glucose/Methyl Rapeseedate Ferment,Hydrolyzed Hyaluronic Acid,Hyaluronic Acid,Sodium Hyaluronate,Disteardimonium Hectorite,Isododecane,Octyldodecanol,Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone,Magnesium Sulfate,Stearic Acid,Aluminum Hydroxide,Alumina,Triethoxycaprylylsilane,Polyglyceryl-4 Isostearate,Silica,Polyhydroxystearic Acid,Hydroxyacetophenone,Isopropyl Titanium Triisostearate,Adenosine,Trisodium Ethylenediamine Disuccinate,Neopentyl Glycol Diethylhexanoate, Methicone, Tocopherol,Micrococcus Lysate,Panthenol,Squalane,Dimethylsilanol Hyaluronate,Hydrolyzed Sodium Hyaluronate,Potassium Hyaluronate,Hydroxypropyltrimonium Hyaluronate,Sodium Hyaluronate Crosspolymer,Sodium Hyaluronate Dimethylsilanol,Sodium Acetylated Hyaluronate,Fragrance,Mica (CI 77019),Iron Oxide Red (CI 77491),Iron Oxide Black (CI 77499) [23 Medium] Water,Dimethicone,Titanium Dioxide (CI 77891),Trimethylsiloxysilicate,Glycerin,Hydrogenated Polyisobutene,Lauryl PEG-9 Polydimethylsiloxyethyl Dimethicone,Tridecyl Trimellitate,Niacinamide,1,2-Hexanediol,Iron Oxide Yellow (CI 77492),Butylene Glycol,Cetyl PEG/PPG-10/1 Dimethicone,Propanediol,Trisiloxane,Caprylyl Methicone,Camellia Sinensis Seed Oil,Cocos Nucifera (Coconut) Oil,Persea Gratissima (Avocado) Oil,Plukenetia Volubilis Seed Oil,Prunus Amygdalus Dulcis (Sweet Almond) Oil,Pyrus Malus (Apple) Seed Oil, Rubus Idaeus (Raspberry) Seed Oil, Argania Spinosa Kernel Oil,Candida Bombicola/Glucose/Methyl Rapeseedate Ferment,Hydrolyzed Hyaluronic Acid,Hyaluronic Acid,Sodium Hyaluronate,Disteardimonium Hectorite,Isododecane,Octyldodecanol,Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone,Magnesium Sulfate,Stearic Acid,Aluminum Hydroxide,Alumina,Triethoxycaprylylsilane,Polyglyceryl-4 Isostearate,Silica,Polyhydroxystearic Acid,Hydroxyacetophenone,Isopropyl Titanium Triisostearate,Adenosine,Trisodium Ethylenediamine Disuccinate,Neopentyl Glycol Diethylhexanoate, Methicone, Tocopherol,Micrococcus Lysate,Panthenol,Squalane,Dimethylsilanol Hyaluronate,Hydrolyzed Sodium Hyaluronate,Potassium Hyaluronate,Hydroxypropyltrimonium Hyaluronate,Sodium Hyaluronate Crosspolymer,Sodium Hyaluronate Dimethylsilanol,Sodium Acetylated Hyaluronate,Fragrance,Mica (CI 77019),Iron Oxide Red (CI 77491),Iron Oxide Black (CI 77499)
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight.
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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