Balmonds - Cooling Cream - 3.5oz. (100ml) - 99% Natural Moisturizer With Menthol & Aloe - Fragrance Free - Vegan/Cruelty Free - All Skin Types
Balmonds - Cooling Cream - 3.5oz. (100ml) - 99% Natural Moisturizer With Menthol & Aloe - Fragrance Free - Vegan/Cruelty Free - All Skin Types
Balmonds - Cooling Cream - 3.5oz. (100ml) - 99% Natural Moisturizer With Menthol & Aloe - Fragrance Free - Vegan/Cruelty Free - All Skin Types
- 100% NATURAL BODY & FACE CREAM: Balmonds Skin Salvation was launched in 2007 as a safe, effective, all-natural alternative to standard moisturizers that can irritate sensitive skin. The award-winning balm is widely trusted to look after skin prone to eczema, psoriasis, rosacea, dermatitis & other dry or itchy conditions. Always with absolutely no perfumes, parabens, paraffin, or artificial ingredients, Balmonds Skin Salvation is the natural way to care for your skin.
- BODY & FACIAL MOISTURIZER FOR FLUSHED SKIN: Our cooling cream is designed to calm flushed skin, whether from hormonal hot flashes, prickly heat, radio- or chemotherapy, or even simply as a light and refreshing moisturizing face cream or natural after-sun lotion. It is formulated to hydrate gently, and is free from perfumes, sulfates, and petrochemicals, making it a great all-purpose moisturizing cream for all skin types and ages.
- SUITABLE FOR ECZEMA, PSORIASIS, ROSACEA, AND DRY SKIN: Suitable for use on sensitive skin, including as a cooling body lotion, hydrating face cream, refreshing hand cream and foot cream, this unscented moisturizing lotion was developed specifically with sensitive skin conditions in mind. Balmonds Cooling Cream offers everyone access to high-quality, natural skincare products that make a real difference!
- VEGAN, VEGETARIAN & CRUELTY FREE: Be mindful of the world around you, even when finding your perfect skin care solutions! We formulated Balmonds Cooling Cream to be vegan and cruelty free, so our dream skin care solutions could be accessible to as many people as possible! This incredibly soothing lotion for flushed skin is the perfect moisturizer for calming skin anywhere on the body.
- BALMONDS SKINCARE: Starting with Balmonds Skin Salvation balm, Balmonds has developed over a dozen 100% natural products that are revolutionising how people manage their skin. Balmonds is trusted worldwide for our formulas that harness the power of nature to help you manage and treat skin conditions like dermatitis, rosacea, eczema, and more, with our skin care products to suit all skin types and all ages. Explore Balmonds' full range of gentle, effective, and always natural skin care solutions.
| Brand: | Balmonds |
|---|---|
| Size: | 3.5 Ounce (Pack of 1) |
| Manufacturer: | Balmonds Skincare Ltd |
| Part Number: | CC100 |
| Product Dimensions: | 6.69 x 1.38 x 1.38 inches; 4.96 ounces |
| Isin: | IV8XI7DT38BZ |
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Balmonds Cooling Cream is a naturally soothing moisturising lotion designed to cool down hot or flushed skin. It is formulated with cool menthol, soothing aloe vera juice and calming lavender to reduce redness and heat. It's especially good for cooling down flushed perimenopausal skin, inflamed or itchy skin, skin affected by burns or chemo, acne-prone skin, or as a natural aftersun or aftershave lotion.
** **Product Features: ** **
99% NaturalVegan-FriendlyCruelty-FreeNo Petrochemicals, Parabens or PerfumesSuitable for use anywhere on the body and on all skin types, from 6 weeks
** **Uses include: ** **
Aftersun lotionPost-exercise cooling lotionCooling foot lotionMoisturises skin prone to hot flashes, inflammation or hives
** **Contents:
Aloe Vera has traditionally been used for its anti-inflammatory, soothing, restorative and regenerative propertiesMenthol creates a pleasant, cooling sensation on the skin and is also a mild analgesic so can reduce the soreness of hot itchy skinLavender essential oil has been shown in clinical trials to have analgesic properties which can help support the recovery of burns
Net weight: 130 g / 3.38 fl oz.Does not contain nuts, soya, gluten, dairy- derivatives or lanolin.Our products are handmade using natural ingredients; as such the product may vary in appearance from time to time but this will not affect the quality of the product.Directions for use:Use as much and as often as you want on unbroken skin, particularly on hot, reddened, or flushed areas. Suitable for all ages and skin types, including babies from 6 weeks.New name, same trusted formulas:Balmonds Cooling Cream was previously called Purepotions Skin Salvation Cooling Cream. Although the name has changed, everything else remains the same.
** **Product Features: ** **
99% NaturalVegan-FriendlyCruelty-FreeNo Petrochemicals, Parabens or PerfumesSuitable for use anywhere on the body and on all skin types, from 6 weeks
** **Uses include: ** **
Aftersun lotionPost-exercise cooling lotionCooling foot lotionMoisturises skin prone to hot flashes, inflammation or hives
** **Contents:
Aloe Vera has traditionally been used for its anti-inflammatory, soothing, restorative and regenerative propertiesMenthol creates a pleasant, cooling sensation on the skin and is also a mild analgesic so can reduce the soreness of hot itchy skinLavender essential oil has been shown in clinical trials to have analgesic properties which can help support the recovery of burns
Net weight: 130 g / 3.38 fl oz.Does not contain nuts, soya, gluten, dairy- derivatives or lanolin.Our products are handmade using natural ingredients; as such the product may vary in appearance from time to time but this will not affect the quality of the product.Directions for use:Use as much and as often as you want on unbroken skin, particularly on hot, reddened, or flushed areas. Suitable for all ages and skin types, including babies from 6 weeks.New name, same trusted formulas:Balmonds Cooling Cream was previously called Purepotions Skin Salvation Cooling Cream. Although the name has changed, everything else remains the same.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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