Autophix 7150 Automotive OBD2 Scanner All System Diagnostic Tool Fit For Ford
Autophix 7150 Automotive OBD2 Scanner All System Diagnostic Tool Fit For Ford
About Autophix 7150 Scanner for Ford Vehicles ➤【FULL-SYSTEM SCAN & DIAGNOSIS FORD VEHICLES】AUTOPHIX 7150 Ford scan tool has been fully upgraded, which can offer you comprehensive diagnosis on all systems, such Engine, ABS, SAS, SRS, EPB, TCM, BAT, ETC, KAM, IQA, BMS, Suspension, D-P-F Parameter Reset, Transmission Learning, Fuel Pump System, etc. The car diagnostic scanner can help you read and clear trouble codes from all systems, gives you all data information, vehicle issues located and further addressed efficiently and accurately. ➤【10+ SPECIAL FUNCTIONS 】AUTOPHIX 7150 Ford scanner features with all advanced and powerful functions of resetting/ correcting, such as Battery Registration, ABS Bleeding, Oil Light Service/ EPB/ BAT/ BMS/ ECTS/ PCM KAM/ SAS Adjustment/ D-P-F Parameter/ Transmission Tables Reset, IQA coding, D-P-F Regen, Clear Crash Data Memory, Fuel Injector Correction Factors, Clear Adaptive Tables, Fuel Injection Pump Learn, and more, 100% meet your needs of maintainance. ➤【FULL OBDII DIAGNOSIS】 AUTOPHIX 7150 Enhanced OBDII scanner can read and erase the trouble codes that can cause e-mission problems with your vehicle, determine the cause of engine light on and I/M readiness , read data stream, vehicle recognition Info (V-I-N, CIN, CVN). Built in a DTC lookup library you can find the related code definitions to help you determine if your car needs repair, save you time and money. ➤【EASY TO OPERATE】 AUTOPHIX 7150 car diagnostic tool via 2. 6" TFT 262K true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, Rugged drop-proof case Prevent falling, the menu layout on the screen is easy to understand ,you will no trouble to figuring out how to do what you needed. ➤【MOST ACCURATE & POWERFUL DATA STREAM】Equipped with the most advanced industrial chip in 2022, the scanning speed of this automotive diagnostic scanner is 3X faster than ordinary code reader, and show you the fault causes and solutions. Most surprisingly, its diagnostic accuracy can reach 100%. Besides, the car scanner has full data stream and can categorise the data streams, shows live vehicle sensors data in text and graph, so that you can view them more intuitively. ➤【LIFE-TIME FREE UPDATE】 With 7150 automotive scanner, you can enjoy life-time Free software upgrade, which let you stay current with the latest technology and add newest vehicles. Just download the software from AUTOPHIX website, then follow on-screen instructions to go. this Ford Professional Scanner suitable for personal and auto repair shop. Why should you order the AUTOPHIX 7150 Full System for Ford Diagnostic Scanner?1.Full OBDII functions: Read Fault Codes,Erase Fault Codes,Read Datastream,Vehicle Information,EVAP test; 2.Oil Lamp Reset : Reset the oil life systems every time the oil and oil filter are changed; 3.Injector : Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed; 4.Electronic Parking Brake Reset : Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc; 5.Steering Angle Calibration: Perform steering angle sensor calibration and clear records; 6.Battery Register / Battery MaintenanceEvaluate the battery charge state, monitor the closed-circuit current, register the battery replacement, etc; 7..Electronic Throttle Position Reset / Learn : Initialize the throttle actuators so that the “learned” values stored on ECU are returned to the default state; 8..TPMS Reset : Tire pressure resetting is required to be performed after maintenance is performed; 9.Reset Transmission Tables, Reset the Powertrain Control Module Learned Values, Reset the oil change indicator ,Reset the Heated Exhaust Gas Oxygen Sensor Learned Values ,Reset the Fuel Injector Learned Values,Reset the Fuel Injection Pump Learned Values, Reset the Exhaust Gas Recirculation Valve Learned Values, Reset the Diesel Particulate Filter Learned Values, Reset TCM KAM, Reset KAM, BMS Reset, DPF Reset,DPF Parameter Reset,TPMS reset,Reset the Intake Air Throttle Valve Learned Values; 10. Clear Transmission Adaptive Tables Reset PCM KAM,Clear crash data memory, Transmission Learning, Steering Wheel Position Sensor Calibration, Steering angle sensor calibration, IQA, Injector Correction Factors, Fuel Injector Correction Factors, Fuel Injection Pump Learn, EPB Maintenance Mode, EPB, DPF Regeneration Suspension, DPF Manual Regeneration, Diesel Particulate Filter Static Regeneration, Clear EGR Adaptive Tables. Offer All System You Want In Using1.Engine System:Engine device that provides power for the automobile and the heart of the automobile. It determines the power, economy, stability of the automobile.Unlike other brands’ scanner only for 2005 and newer cars.7150 OBD2 scanner Support OBD2 cars from 1996 to now.It can support 2.6 Modes OBDII functions & battery Voltage. Easily identify car problems and turn off the engine lights. Help you pass the exhaust test and keep your car in the best condition. Save gasoline and improve performance. 3.Auto Transmission System:AT is a set of transmission used to coordinate the engine speed and the actual speed of the wheel, which is used to give full play to the best performance of the engine. 7150 OBD2 scanner can read/clear codes and the error information from AT. 4.Airbag System:SRS is a device that expands the airbag to protect the passenger before the second collision occurs called Supplemental Restraint System (SRS). 7150 OBD2 scanner can read/clear code, turn off warning light of airbag. 5.ABS System:ABS automatically control the braking force of the brake when the car is braking, so that the wheels are not locked and in the state of edge rolling slip (slip rate is about 20%) to ensure the maximum adhesion between wheels and ground. 7150 OBD2 scanner can turn off the light,locate in the error part. 6.Diesel Particulate Filter (DPF) Regeneration:Clear PM (Particulate Matter) from the DPF filter through continuous combustion oxidation mode to stabilize the filter performance. 7.Tire Pressure Monitor System Reset: Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors. 8.Battery Register & Battery Maintenance:Re-match the control module and motoring sensor for battery detecting more accurately, clear original low battery information and prevent the related control module from detecting false information. 9.Electronic Parking Brake Reset:Reset the brake pad after repairs in electronic parking brake system are done. Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc. 10.Throttle Adaptation:The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount ofair entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensorcommunicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair. 11.Steering Angle Calibration:Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration. Perfect Performs Vehicle Battery AnalysisDetect real-time data from 12V batteries and display BATTERY DATA with fluctuations ranging from 8V to 18V. The discharge voltage of a normal battery is about 12V, the starting voltage is generally 12V, and the charging voltage is about 14V. Our technical team recommends that you monitor your battery and replace it if the battery is not in good condition.
Q:How to get it start? A:Simply plug into the OBD II port on your car and turn ignition on and you ready to go. It does not need any battery or charger, gets the power directly from the OBDII data link connector in your vehicle. Q: Why i can not update it on my MacBook? A: This scanner tool only support to update on WINDOWS SYSTEMS, can not be update on MAC SYSTEMS. Q: What if the scan tool cannot communicate with a our car? A: Please check the following possible reasons: First, please check if the software has been updated to the latest version. Second, please check if there is any data link connector besides the 16 Pin one. Some models like G-Class: 461, 463/SLK: 170 may need a 38-pin to 16-pin connector cable. In other case, please send Email to us. We will get back to you within one business day. Q: How can I change the brightness of the screen? A: AUTOPHIX 7150 scanner for ford have Two skin style for choosing, you can choose white skin to enhance visibility during the day, and you can choose black skin to protect your eyes during the night. These functions can be implemented on the settings menu. Q: How to change the LANGUAGE? A: AUTOPHIX scanner tool supports multi-lingual menu operation, such as English, French, German, Russian, Spanish and etc almost 10. |
- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc.
- Please contact us if you need to use another method to pay.
- Payment should be made within 7 days after bidding ends. Otherwise a Unpaid Item case will be opened to you.
Will usually ship within 1 business day of receiving cleared payment.
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days.
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.
3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.
- We are not responsible for buyers’ local taxes.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
12 months free repair for the devices.
3 months for the accessories.
- 60 days free return service .
- Free return . Select the reason for the return 【Didn't like item】or 【Ordered by mistake】, then we will upload the return label , you will can get a full refund faster.
Please contact us firstly when you need warranty service and free return service .
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the right to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
WHO WE ARE?
We are authorize distributor for many manufatcurers. We guarantee all items are 100% original .
WHAT WE HAVE?
We have over 4 warehouses that are located in US. Fast delivery .
WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.
For example --- Car & HD Diesel Trucks & Motorcycle Diagnostic scanner , Mile-age correction Tool / Key programming tool , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Warranty | 1 Year |
---|---|
Vehicle Type | Passenger Vehicle |
Special Features 4 | Fuel Injector Correction Factors, etc. |
Manufacturer Part Number | Autophix 7150 Diagnostic Tool for Ford |
Special Features 3 | DPF Parameter Reset,Transmission Reset |
Special Features 2 | Reset PCM KAM,Clear Crash Data Memory, SAS Calibration |
Special Features 1 | Oil Light Service Reset,ABS Bleeding |
Update | Lifetime Free Update |
Brand | Autophix |
Supported System | ABS, DPF, EPB, SAS, SRS, TPMS |
Accessories | Adapter Cable, USB Cable, User Guide |
Advantage 2 | All Systems Diagnostic for Ford |
Connectivity | OBD2 16PIN Cable |
Advantage 1 | 7+ Reset Functions (Battery Registration) |
OBD Interface | CAN, EOBD, OBDII |
Features | Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, Multi-Language Interface, EVAP System Test |
Advantage 3 | Full OBD2 MODES |
Brand: | Autophix |
---|---|
Isin: | IWH2NCKHJOAZ |

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About Autophix 7150 Scanner for Ford Vehicles ➤【FULL-SYSTEM SCAN & DIAGNOSIS FORD VEHICLES】AUTOPHIX 7150 Ford scan tool has been fully upgraded, which can offer you comprehensive diagnosis on all systems, such Engine, ABS, SAS, SRS, EPB, TCM, BAT, ETC, KAM, IQA, BMS, Suspension, D-P-F Parameter Reset, Transmission Learning, Fuel Pump System, etc. The car diagnostic scanner can help you read and clear trouble codes from all systems, gives you all data information, vehicle issues located and further addressed efficiently and accurately. ➤【10+ SPECIAL FUNCTIONS 】AUTOPHIX 7150 Ford scanner features with all advanced and powerful functions of resetting/ correcting, such as Battery Registration, ABS Bleeding, Oil Light Service/ EPB/ BAT/ BMS/ ECTS/ PCM KAM/ SAS Adjustment/ D-P-F Parameter/ Transmission Tables Reset, IQA coding, D-P-F Regen, Clear Crash Data Memory, Fuel Injector Correction Factors, Clear Adaptive Tables, Fuel Injection Pump Learn, and more, 100% meet your needs of maintainance. ➤【FULL OBDII DIAGNOSIS】 AUTOPHIX 7150 Enhanced OBDII scanner can read and erase the trouble codes that can cause e-mission problems with your vehicle, determine the cause of engine light on and I/M readiness , read data stream, vehicle recognition Info (V-I-N, CIN, CVN). Built in a DTC lookup library you can find the related code definitions to help you determine if your car needs repair, save you time and money. ➤【EASY TO OPERATE】 AUTOPHIX 7150 car diagnostic tool via 2. 6" TFT 262K true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, Rugged drop-proof case Prevent falling, the menu layout on the screen is easy to understand ,you will no trouble to figuring out how to do what you needed. ➤【MOST ACCURATE & POWERFUL DATA STREAM】Equipped with the most advanced industrial chip in 2022, the scanning speed of this automotive diagnostic scanner is 3X faster than ordinary code reader, and show you the fault causes and solutions. Most surprisingly, its diagnostic accuracy can reach 100%. Besides, the car scanner has full data stream and can categorise the data streams, shows live vehicle sensors data in text and graph, so that you can view them more intuitively. ➤【LIFE-TIME FREE UPDATE】 With 7150 automotive scanner, you can enjoy life-time Free software upgrade, which let you stay current with the latest technology and add newest vehicles. Just download the software from AUTOPHIX website, then follow on-screen instructions to go. this Ford Professional Scanner suitable for personal and auto repair shop. Why should you order the AUTOPHIX 7150 Full System for Ford Diagnostic Scanner?1.Full OBDII functions: Read Fault Codes,Erase Fault Codes,Read Datastream,Vehicle Information,EVAP test; 2.Oil Lamp Reset : Reset the oil life systems every time the oil and oil filter are changed; 3.Injector : Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed; 4.Electronic Parking Brake Reset : Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc; 5.Steering Angle Calibration: Perform steering angle sensor calibration and clear records; 6.Battery Register / Battery MaintenanceEvaluate the battery charge state, monitor the closed-circuit current, register the battery replacement, etc; 7..Electronic Throttle Position Reset / Learn : Initialize the throttle actuators so that the “learned” values stored on ECU are returned to the default state; 8..TPMS Reset : Tire pressure resetting is required to be performed after maintenance is performed; 9.Reset Transmission Tables, Reset the Powertrain Control Module Learned Values, Reset the oil change indicator ,Reset the Heated Exhaust Gas Oxygen Sensor Learned Values ,Reset the Fuel Injector Learned Values,Reset the Fuel Injection Pump Learned Values, Reset the Exhaust Gas Recirculation Valve Learned Values, Reset the Diesel Particulate Filter Learned Values, Reset TCM KAM, Reset KAM, BMS Reset, DPF Reset,DPF Parameter Reset,TPMS reset,Reset the Intake Air Throttle Valve Learned Values; 10. Clear Transmission Adaptive Tables Reset PCM KAM,Clear crash data memory, Transmission Learning, Steering Wheel Position Sensor Calibration, Steering angle sensor calibration, IQA, Injector Correction Factors, Fuel Injector Correction Factors, Fuel Injection Pump Learn, EPB Maintenance Mode, EPB, DPF Regeneration Suspension, DPF Manual Regeneration, Diesel Particulate Filter Static Regeneration, Clear EGR Adaptive Tables. Offer All System You Want In Using1.Engine System:Engine device that provides power for the automobile and the heart of the automobile. It determines the power, economy, stability of the automobile.Unlike other brands’ scanner only for 2005 and newer cars.7150 OBD2 scanner Support OBD2 cars from 1996 to now.It can support 2.6 Modes OBDII functions & battery Voltage. Easily identify car problems and turn off the engine lights. Help you pass the exhaust test and keep your car in the best condition. Save gasoline and improve performance. 3.Auto Transmission System:AT is a set of transmission used to coordinate the engine speed and the actual speed of the wheel, which is used to give full play to the best performance of the engine. 7150 OBD2 scanner can read/clear codes and the error information from AT. 4.Airbag System:SRS is a device that expands the airbag to protect the passenger before the second collision occurs called Supplemental Restraint System (SRS). 7150 OBD2 scanner can read/clear code, turn off warning light of airbag. 5.ABS System:ABS automatically control the braking force of the brake when the car is braking, so that the wheels are not locked and in the state of edge rolling slip (slip rate is about 20%) to ensure the maximum adhesion between wheels and ground. 7150 OBD2 scanner can turn off the light,locate in the error part. 6.Diesel Particulate Filter (DPF) Regeneration:Clear PM (Particulate Matter) from the DPF filter through continuous combustion oxidation mode to stabilize the filter performance. 7.Tire Pressure Monitor System Reset: Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors. 8.Battery Register & Battery Maintenance:Re-match the control module and motoring sensor for battery detecting more accurately, clear original low battery information and prevent the related control module from detecting false information. 9.Electronic Parking Brake Reset:Reset the brake pad after repairs in electronic parking brake system are done. Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc. 10.Throttle Adaptation:The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount ofair entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensorcommunicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair. 11.Steering Angle Calibration:Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration. Perfect Performs Vehicle Battery AnalysisDetect real-time data from 12V batteries and display BATTERY DATA with fluctuations ranging from 8V to 18V. The discharge voltage of a normal battery is about 12V, the starting voltage is generally 12V, and the charging voltage is about 14V. Our technical team recommends that you monitor your battery and replace it if the battery is not in good condition.
Q:How to get it start? A:Simply plug into the OBD II port on your car and turn ignition on and you ready to go. It does not need any battery or charger, gets the power directly from the OBDII data link connector in your vehicle. Q: Why i can not update it on my MacBook? A: This scanner tool only support to update on WINDOWS SYSTEMS, can not be update on MAC SYSTEMS. Q: What if the scan tool cannot communicate with a our car? A: Please check the following possible reasons: First, please check if the software has been updated to the latest version. Second, please check if there is any data link connector besides the 16 Pin one. Some models like G-Class: 461, 463/SLK: 170 may need a 38-pin to 16-pin connector cable. In other case, please send Email to us. We will get back to you within one business day. Q: How can I change the brightness of the screen? A: AUTOPHIX 7150 scanner for ford have Two skin style for choosing, you can choose white skin to enhance visibility during the day, and you can choose black skin to protect your eyes during the night. These functions can be implemented on the settings menu. Q: How to change the LANGUAGE? A: AUTOPHIX scanner tool supports multi-lingual menu operation, such as English, French, German, Russian, Spanish and etc almost 10. |
- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc.
- Please contact us if you need to use another method to pay.
- Payment should be made within 7 days after bidding ends. Otherwise a Unpaid Item case will be opened to you.
Will usually ship within 1 business day of receiving cleared payment.
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days.
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.
3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.
- We are not responsible for buyers’ local taxes.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
12 months free repair for the devices.
3 months for the accessories.
- 60 days free return service .
- Free return . Select the reason for the return 【Didn't like item】or 【Ordered by mistake】, then we will upload the return label , you will can get a full refund faster.
Please contact us firstly when you need warranty service and free return service .
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the right to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
WHO WE ARE?
We are authorize distributor for many manufatcurers. We guarantee all items are 100% original .
WHAT WE HAVE?
We have over 4 warehouses that are located in US. Fast delivery .
WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.
For example --- Car & HD Diesel Trucks & Motorcycle Diagnostic scanner , Mile-age correction Tool / Key programming tool , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .
Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.
Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.
We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Warranty | 1 Year |
---|---|
Vehicle Type | Passenger Vehicle |
Special Features 4 | Fuel Injector Correction Factors, etc. |
Manufacturer Part Number | Autophix 7150 Diagnostic Tool for Ford |
Special Features 3 | DPF Parameter Reset,Transmission Reset |
Special Features 2 | Reset PCM KAM,Clear Crash Data Memory, SAS Calibration |
Special Features 1 | Oil Light Service Reset,ABS Bleeding |
Update | Lifetime Free Update |
Brand | Autophix |
Supported System | ABS, DPF, EPB, SAS, SRS, TPMS |
Accessories | Adapter Cable, USB Cable, User Guide |
Advantage 2 | All Systems Diagnostic for Ford |
Connectivity | OBD2 16PIN Cable |
Advantage 1 | 7+ Reset Functions (Battery Registration) |
OBD Interface | CAN, EOBD, OBDII |
Features | Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, Multi-Language Interface, EVAP System Test |
Advantage 3 | Full OBD2 MODES |
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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