AUTOPHIX 3210 Bluetooth OBD2 Scanner Car Check Engine Light Code Reader For iOS & Android
AUTOPHIX 3210 Bluetooth OBD2 Scanner Car Check Engine Light Code Reader For iOS & Android
AUTOPHIX 3210 Car Bluetooth OBD2 Scanner Auto Code Readers OBD 2 Diagnostic Tools Performance Test Professional Battery Check
AUTOPHIX 3210 is a driving mate that communicates with vehicle terminal to complete fault diagnosis and driving assistance by smart phone or tablet, and it can support IOS device and Android device by Bluetooth.
AUTOPHIX 3210 Newest Generation,different from other bluetooth OBD2 scanner, and cover More car brands and models than all other bluetooth scanners in the market. With Full OBD2 Functions and Various car performance test, is committed to be the best cost-effective bluetooth scanner for cars.
Why Do You Choose AUTOPHIX 3210 Bluetooth Code Reader & Scan Tool?
3210 Bluetooth code reader has a great upgrade from more basic car scanners, which come with complete OBD2 functions and full performance test and Custom Dashboard Interface.
Save Hundreds Money for Maintenance: Use the AUTOPHIX 3210 code reader card to complete the pre-inspection for vehicle annual inspection within 5 minutes. It can check important data such as I/M Readiness, EVAP system, and quickly clear the fault codes after the fix is completed, helping you pass the annual inspection smoothly. Compared with other OBD2 code readers, in addition to reading and checking the engine, it can also monitor the battery condition, throttle condition, coolant temperature, etc. Moreover, it supports the graphical display of real-time data, and features a convenient Google search button.
Full OBD2 Functions: Include Read and Clear DTCs, Freeze Frame Data Viewing, O-2 S-ensor Test, On-Board Monitor Test, I/M Readiness Check, Live Data Stream Viewing, EVAP System Test, Vehicle Information, DTC Lookup, Diagnosis Report.
Full Performance Test: 3210 can read real-time Performance Tests including the accurate reading of car acceleration, braking, RPM, VSS, VPWR, ECT, MAF, etc, and Trip Monitoring, real-time analysis speed change, coolant temperature, average speed, RPM, number of rapid braking/ hypervelocity, start/ idle time, etc. The built-in warning Settings (Speed/ water temperature/ Driver Fatigue Alarm) remind the driver to ensure driving safety.
Custom Dashboard Interface: Our AUTOPHIX 3210 Bluetooth car code reader supports personalized design. The dashboard of real-time data can be customized by the customer. You can lay out the Functional interface in a way you are familiar with. The parameters that can be customized include (RPM, VSS, ECT, MAF, TP, LOAD-PCT, SPARKADV, IAT, and VPWR), Ingenious design can set the 3210 apart.
Professional Battery Test: 3210 gathers real-time battery voltage, providing instant, automatic analysis displayed in a graph. Unlike ordinary scanners that only show direct results, our diagnostic tool ensures accurate live data for determining the battery's health and remaining life. This is especially crucial on a freezing winter day when you need reliable performance without opening the hood.
Supports 200+ Brands Vehicles and 9 language : The 3210 OBD2 scanner provides extensive coverage for over 200,000 vehicle models, including all OBDII-compatible cars, SUVs, minivans, and light-duty trucks sold worldwide from 1996 to the present. And it operates in 9 languages helping you overcome any language barriers.
Exclusive Apps with No Hidden Fees:Tired of the drawbacks of third-party apps? Like downloading different apps for different cars, paying extra fees for limited functionality? Or only compatible with Android or iOS? Our code reader solves all these problems! It's the essential wireless Bluetooth car diagnostic tool for today's car owners, and it offers a free app with free lifetime upgrades that can be downloaded on both iOS and Android. Save time and money with our comprehensive solution!
PACKAGE LIST:
1*AUTOPHIX 3210 OBD2 scanner1*User Manual
How to use AUTOPHIX 3210?
Step1: Download the "Autophix" in the APP store or in the GooglePlay store, or scan the QR code on the box.
Step2: Plug AUTOPHIX 3210 into the vehicle's OBDII port.
Step3: Turn the ignition key to the "ON" position or start the vehicle in neutral.(The red light indicates the device is powered on, the yellow light indicates the product is connecting, and the green indicates the connection is successful).
Step4: Connect via the "Autophix" APP on your phone/pad, or scan the QR code on the 3210 boxes. (Notice: for iPhone/iPad, remember NOT to connect AUTOPHIX 3210 through Bluetooth Settings.You just start the app to connect and the Bluetooth connection will be made through the "Autophix" app)
Step5: Start diagnose car condition.AUTOPHIX 3210 OBDII will read data and diagnose vehicles for you.
AUTOPHIX 3210 Full OBD2 Function
1.Read Codes & Erase Codes: Quickly read the error code and clear the pending error code in 3 seconds, helping you save time and money to fix it yourself if possible.
2.Built-in 8000+ OBD II Fault Code Look-Up Library: Instead of just giving you a cryptic description of what a trouble code means, we offer a lot more information on trouble codes.
3.Evap System Test: The OBD2 system monitors the fuel system for fuel vapor leakage to ensure that no hydrocarbons (HC) leak into the atmosphere. and the diagnostic device only displays its status and test results.
4.Data Stream: Live data stream can show certain vehicle elements in a graph to monitor your vehicle status.
5.O-2 S-ensor Test: Allows retrieval and viewing of O-2 s-ensor monitor test results for the most recently performed test from the vehicle’s on-board computer.
6.Real Time Battery Voltage: Show the real-time voltage changes to monitor your battery health, and detect faults and bad cells.
7.Live Data About Performance Test: Show each data source as a Graph, Gauge, or Digital Display; Live Data are displayed in a time-based chart to help customers to better analyze the abnormal parameter.
8.Important Vehicle Information: Displays the vehicle specifications, such as V-I-N, CID and CVN.
9.Freeze Frame: Get a snapshot of the vehicle when a Freeze Frame Code was stored.
10.I/M Readiness:Determine if your vehicle is ready for quick state e-missions readiness check and drive cycle verification.
11.Mode 6: Advanced test results (like misfire counts) for On-Board Diagnostic System Monitors.
Get a real pro-quality automotive diagnostic scan APP that has everything you expect:
1. Exclusive APP "Autophix": "Autophix" combines the advantages of all third-party apps in the market, simple interface, complete functions, deep reading of vehicle information. You can free diagnose more than 10,000 models with only one APP. You don't need to download different APPs for different cars like other products, At the same time, you will be charged 9.9-49.99 USD.
2. Diagnosis Report: AUTOPHIX 3210 can generates professional diagnosis report, Including (I/M READINESS, Trouble Code, Freeze Frame, Data Stream, O-2 S-ensors, etc.), you can share diagnosis report to your friend or mechanic through APP to solve your car problems.
3. Wide Compatibility: Supports up to 100+ car brands 10,000+ car models. Support almost vehicles (1990-now) that use the OBDII protocol, including CAN, KWP2000, ISO9141-2, J1850 VPW and J1850 PWM.
4. Smart Sleep Mode: AUTOPHIX 3210 has a smart sleep mode that can automatically shut down, So you don't have to worry about forgetting to unplug the 3210 once and affecting battery health.
5. Advanced Connection Technology: The 3210 uses Bluetooth 4.2 connection technology fit for IOS, Android and IPA devices. Say goodbye to the OBD products with mess cable, and experience the new car bluetooth code reader. At the same time, 3210 supports automatic/ manual APP connection. As long as you select automatic connection in the Settings menu, after the first successful connection in the APP, you can automatically connect to your car after entering the APP, without spending any time to try to connect.
6. Efficient CPU Processor: AUTOPHIX 3210 Bluetooth OBD2 scanner adopts advanced GD chip, using 32 bit chip processing effect than ordinary Bluetooth OBD2 scanner twice as fast; There will be no delay and no waiting when using 3210.
7. Feedback function: Please feel free to feedback your problems to us through ""Autophix"" APP, Our professional technical team will provide you with excellent solutions.
8. Signal Indicator: AUTOPHIX 3210 has three indicators,1.red indicator: Not connected, 2.yellow indicator: connecting, 3.green indicator: Connecting successfully. If you fail to connect, you can provide corresponding help to solve the problem according to our APP, Please note; don'r pair AUTOPHIX in IOS bluetooth setting, for IOS only pair via APP.
9. No Annual/ Model Subscription: One AUTOPHIX 3210 APP(Autophix) can be applied to multiple cars without any hidden cost, and we promise that all features are free, unlike other Bluetooth code reader, where all features are only free for one year and charge tens to hundreds of dollars for subscription, or 9.99 to 39.99 usd for each additional model /APP. Imagine that other Bluetooth code reader can buy several AUTOPHIX 3210 for one subscription fee, so why don't you choose 3210?
10.Alarm Setting On Driving:The built-in warning Settings (Speed/ water temperature/ Driver Fatigue Alarm) remind the driver to ensure driving safety.
11.Support Multi Language:English,German,Spanish,Czech,Dutch,French,ITALIAN
1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 7 days after bidding ends.
4.Otherwise we will be cancle your order.
5.We are not responsible for buyers’ local taxes.
6.Please include your special requests in eBay note if there is any.
1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!
2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.
3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.
4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.
5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!
1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory
If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!
2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.
Please contact us firstly when you need warranty service.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.
If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit or doesn't like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!
1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
2.We have more than 100 employees devoting to customer satisfaction.
3.We are eager to be your professional parner of automobile diagnostic tool.
4.Welcome to consult us by mail if you have any difficulty in software installation.
1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .
3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .
Brand: | AUTOPHIX |
---|---|
Isin: | ILDCQ1CMCAHZ |

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EXCELLENT SUPPORT
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AUTOPHIX 3210 Car Bluetooth OBD2 Scanner Auto Code Readers OBD 2 Diagnostic Tools Performance Test Professional Battery Check
AUTOPHIX 3210 is a driving mate that communicates with vehicle terminal to complete fault diagnosis and driving assistance by smart phone or tablet, and it can support IOS device and Android device by Bluetooth.
AUTOPHIX 3210 Newest Generation,different from other bluetooth OBD2 scanner, and cover More car brands and models than all other bluetooth scanners in the market. With Full OBD2 Functions and Various car performance test, is committed to be the best cost-effective bluetooth scanner for cars.
Why Do You Choose AUTOPHIX 3210 Bluetooth Code Reader & Scan Tool?
3210 Bluetooth code reader has a great upgrade from more basic car scanners, which come with complete OBD2 functions and full performance test and Custom Dashboard Interface.
Save Hundreds Money for Maintenance: Use the AUTOPHIX 3210 code reader card to complete the pre-inspection for vehicle annual inspection within 5 minutes. It can check important data such as I/M Readiness, EVAP system, and quickly clear the fault codes after the fix is completed, helping you pass the annual inspection smoothly. Compared with other OBD2 code readers, in addition to reading and checking the engine, it can also monitor the battery condition, throttle condition, coolant temperature, etc. Moreover, it supports the graphical display of real-time data, and features a convenient Google search button.
Full OBD2 Functions: Include Read and Clear DTCs, Freeze Frame Data Viewing, O-2 S-ensor Test, On-Board Monitor Test, I/M Readiness Check, Live Data Stream Viewing, EVAP System Test, Vehicle Information, DTC Lookup, Diagnosis Report.
Full Performance Test: 3210 can read real-time Performance Tests including the accurate reading of car acceleration, braking, RPM, VSS, VPWR, ECT, MAF, etc, and Trip Monitoring, real-time analysis speed change, coolant temperature, average speed, RPM, number of rapid braking/ hypervelocity, start/ idle time, etc. The built-in warning Settings (Speed/ water temperature/ Driver Fatigue Alarm) remind the driver to ensure driving safety.
Custom Dashboard Interface: Our AUTOPHIX 3210 Bluetooth car code reader supports personalized design. The dashboard of real-time data can be customized by the customer. You can lay out the Functional interface in a way you are familiar with. The parameters that can be customized include (RPM, VSS, ECT, MAF, TP, LOAD-PCT, SPARKADV, IAT, and VPWR), Ingenious design can set the 3210 apart.
Professional Battery Test: 3210 gathers real-time battery voltage, providing instant, automatic analysis displayed in a graph. Unlike ordinary scanners that only show direct results, our diagnostic tool ensures accurate live data for determining the battery's health and remaining life. This is especially crucial on a freezing winter day when you need reliable performance without opening the hood.
Supports 200+ Brands Vehicles and 9 language : The 3210 OBD2 scanner provides extensive coverage for over 200,000 vehicle models, including all OBDII-compatible cars, SUVs, minivans, and light-duty trucks sold worldwide from 1996 to the present. And it operates in 9 languages helping you overcome any language barriers.
Exclusive Apps with No Hidden Fees:Tired of the drawbacks of third-party apps? Like downloading different apps for different cars, paying extra fees for limited functionality? Or only compatible with Android or iOS? Our code reader solves all these problems! It's the essential wireless Bluetooth car diagnostic tool for today's car owners, and it offers a free app with free lifetime upgrades that can be downloaded on both iOS and Android. Save time and money with our comprehensive solution!
PACKAGE LIST:
1*AUTOPHIX 3210 OBD2 scanner1*User Manual

How to use AUTOPHIX 3210?
Step1: Download the "Autophix" in the APP store or in the GooglePlay store, or scan the QR code on the box.
Step2: Plug AUTOPHIX 3210 into the vehicle's OBDII port.
Step3: Turn the ignition key to the "ON" position or start the vehicle in neutral.(The red light indicates the device is powered on, the yellow light indicates the product is connecting, and the green indicates the connection is successful).
Step4: Connect via the "Autophix" APP on your phone/pad, or scan the QR code on the 3210 boxes. (Notice: for iPhone/iPad, remember NOT to connect AUTOPHIX 3210 through Bluetooth Settings.You just start the app to connect and the Bluetooth connection will be made through the "Autophix" app)
Step5: Start diagnose car condition.AUTOPHIX 3210 OBDII will read data and diagnose vehicles for you.


AUTOPHIX 3210 Full OBD2 Function
1.Read Codes & Erase Codes: Quickly read the error code and clear the pending error code in 3 seconds, helping you save time and money to fix it yourself if possible.
2.Built-in 8000+ OBD II Fault Code Look-Up Library: Instead of just giving you a cryptic description of what a trouble code means, we offer a lot more information on trouble codes.
3.Evap System Test: The OBD2 system monitors the fuel system for fuel vapor leakage to ensure that no hydrocarbons (HC) leak into the atmosphere. and the diagnostic device only displays its status and test results.
4.Data Stream: Live data stream can show certain vehicle elements in a graph to monitor your vehicle status.
5.O-2 S-ensor Test: Allows retrieval and viewing of O-2 s-ensor monitor test results for the most recently performed test from the vehicle’s on-board computer.
6.Real Time Battery Voltage: Show the real-time voltage changes to monitor your battery health, and detect faults and bad cells.
7.Live Data About Performance Test: Show each data source as a Graph, Gauge, or Digital Display; Live Data are displayed in a time-based chart to help customers to better analyze the abnormal parameter.
8.Important Vehicle Information: Displays the vehicle specifications, such as V-I-N, CID and CVN.
9.Freeze Frame: Get a snapshot of the vehicle when a Freeze Frame Code was stored.
10.I/M Readiness:Determine if your vehicle is ready for quick state e-missions readiness check and drive cycle verification.
11.Mode 6: Advanced test results (like misfire counts) for On-Board Diagnostic System Monitors.

Get a real pro-quality automotive diagnostic scan APP that has everything you expect:
1. Exclusive APP "Autophix": "Autophix" combines the advantages of all third-party apps in the market, simple interface, complete functions, deep reading of vehicle information. You can free diagnose more than 10,000 models with only one APP. You don't need to download different APPs for different cars like other products, At the same time, you will be charged 9.9-49.99 USD.
2. Diagnosis Report: AUTOPHIX 3210 can generates professional diagnosis report, Including (I/M READINESS, Trouble Code, Freeze Frame, Data Stream, O-2 S-ensors, etc.), you can share diagnosis report to your friend or mechanic through APP to solve your car problems.
3. Wide Compatibility: Supports up to 100+ car brands 10,000+ car models. Support almost vehicles (1990-now) that use the OBDII protocol, including CAN, KWP2000, ISO9141-2, J1850 VPW and J1850 PWM.
4. Smart Sleep Mode: AUTOPHIX 3210 has a smart sleep mode that can automatically shut down, So you don't have to worry about forgetting to unplug the 3210 once and affecting battery health.
5. Advanced Connection Technology: The 3210 uses Bluetooth 4.2 connection technology fit for IOS, Android and IPA devices. Say goodbye to the OBD products with mess cable, and experience the new car bluetooth code reader. At the same time, 3210 supports automatic/ manual APP connection. As long as you select automatic connection in the Settings menu, after the first successful connection in the APP, you can automatically connect to your car after entering the APP, without spending any time to try to connect.
6. Efficient CPU Processor: AUTOPHIX 3210 Bluetooth OBD2 scanner adopts advanced GD chip, using 32 bit chip processing effect than ordinary Bluetooth OBD2 scanner twice as fast; There will be no delay and no waiting when using 3210.
7. Feedback function: Please feel free to feedback your problems to us through ""Autophix"" APP, Our professional technical team will provide you with excellent solutions.
8. Signal Indicator: AUTOPHIX 3210 has three indicators,1.red indicator: Not connected, 2.yellow indicator: connecting, 3.green indicator: Connecting successfully. If you fail to connect, you can provide corresponding help to solve the problem according to our APP, Please note; don'r pair AUTOPHIX in IOS bluetooth setting, for IOS only pair via APP.
9. No Annual/ Model Subscription: One AUTOPHIX 3210 APP(Autophix) can be applied to multiple cars without any hidden cost, and we promise that all features are free, unlike other Bluetooth code reader, where all features are only free for one year and charge tens to hundreds of dollars for subscription, or 9.99 to 39.99 usd for each additional model /APP. Imagine that other Bluetooth code reader can buy several AUTOPHIX 3210 for one subscription fee, so why don't you choose 3210?
10.Alarm Setting On Driving:The built-in warning Settings (Speed/ water temperature/ Driver Fatigue Alarm) remind the driver to ensure driving safety.
11.Support Multi Language:English,German,Spanish,Czech,Dutch,French,ITALIAN


1.We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
2.Please contact us if you need to use another method to pay.
3.Payment should be made within 7 days after bidding ends.
4.Otherwise we will be cancle your order.
5.We are not responsible for buyers’ local taxes.
6.Please include your special requests in eBay note if there is any.
1. Shipping terms: UPS or USPS carriers provide transportation services, including economical transportation and standard transportation!
2.All of the items will be shipped to buyer's EBAY address,please confirm your address on Ebay before you buy.Please make sure it is correct and include phone number for delivery.
3.Your order will be usually shipped out the same or next business days once the payment is made and cleared, except on weekends and holidays.Please include your special requests in eBay note if there is any.
4.Most of products are checked and tested carefully before shipment.Well Packed protects your items with suitable material so as to avoid damage during transit.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.
5. If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
If your package delayed few days, due to any unexpected factor, please wait patiently. your kind understanding would be highly appreciated!
1.We can not guarantee that you will be able to access every module or use every piece of cd/dvd software. Compatibility varies due to variations in the cars modlue or availabilty of year it released from original factory
If you are unsure whether your vehicle is compatible, you can contact us and we will respond within 12 hours.
Please provide specific information about your vehicle model (manufacturer, year, model, or VIN), as well as the features you need. Thank you!
2.We are authorize distributor, our all items are 100% original and Our devices have warranty,12 months free repair for the devices.
Please contact us firstly when you need warranty service.
If your product is damaged upon arrival, please contact us immediately to resolve it. Please do not open a case or return at will. Please believe that we will properly solve your problem.We will instruct you on how to return and get refund or replacement.
If you choose to return the product directly without contacting us, please choose the reason for the return: doesn't fit or doesn't like it . Thank you! Please don't worry about the return fee, we will bear the return shipping cost for this reason, that is, you can choose this reason to return the product for free! No additional payment required! 100% free return!
1.We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
2.We have more than 100 employees devoting to customer satisfaction.
3.We are eager to be your professional parner of automobile diagnostic tool.
4.Welcome to consult us by mail if you have any difficulty in software installation.
1. We are committed to providing customers with the best products and services,Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
2. If you have Any Questions, Please do not hesitate to Contact Us by email/ ebay message. We will reply you within 12 hours and do our best solve the problem with you (Except on Weekends and Holidays) .
3.Work time:GMT8 (9:00am-18:30 PM) ,Except for Saturday (9:00-11:00AM) .

- Manufacturer Part Number: AUTOPHIX 3210 BLUETOOTH OBD2 SCANNER
- OBD Interface: CAN, EOBD, OBD, OBDII
- Connectivity: Bluetooth
- Supported System: Check Engine
- Vehicle Type: Passenger Vehicle
- Features: Backlit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
- Accessories: User Guide
- Special Function 1: BAT Test (Battery Test)
- Special Function 2: Performance Test;Trip Analysis
- Special Function 3: Safe Driving Alarm
- Brand: AUTOPHIX
- Function: Read & Clear Fault Codes
- Dimensions: 2.36"L x 1.97"W x 0.98"H
- Operating System: IOS, Android
- Special Function 4: Live O2 sensor test data
- Special Function 5: One-Click Readiness Key
- Special Function 6: On-board monitoring test
- Special Function 7: Display fault code definition automatically
- Supported Protocols 1: J1859-41.6, J1850-10.4, ISO9141
- Supported Protocols 2: KWP2000 (ISO 14230), CAN (Control Area Network ISO 11898)
- Special Function 8: Obd2 scanner monitor reset
- Multiple languages: English, French, Spanish, German and Italian.
- Type: Bluetooth OBD2 Scanner
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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