autodayplus Front Pair For 2014-2018 Toyota For Corolla Complete Struts Shocks With Springs
autodayplus Front Pair For 2014-2018 Toyota For Corolla Complete Struts Shocks With Springs
- 2014-2019 Toyota For Corolla Front Driver Side & Passenger Side
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Fits Vehicles of the Following Years and Make:
- 2014-2019 Toyota For Corolla Front Driver Side & Passenger Side
Simple shock absorber self-test:
1.If the shock absorber is found to leak oil or the bearing is damaged or cracked, it will affect the service life of the shock absorber and bring safety hazards to your vehicle. At this time, parts must be replaced. Even if a shock absorber leaks oil, considering different brands and different damping forces between old and new shock absorbers, only replacement may affect the balance of driving. It is recommended to replace them in pairs or the entire vehicle.
2.As the mileage increases, the performance of the shock absorber will also decrease. Therefore, please check the odometer, and it is recommended to replace the vehicle with a vehicle age of more than 5 years or driving more than 50,000km.
3.As tire wear intensifies, the performance of the shock absorber also decreases. Therefore, when replacing tires, also replace the shock absorber.
Complete strut assembly comparison test:
Notes:
- Check is it the Correct model as well as the right side before install.
- Check the quality of the shock absorber such as whether it leaks oil.
- Pay attention to the correct installation position between the shock absorber and the body of the car.
- Direct Fit - Ready to Install - No Special Tools Required
- Complete Strut Assembly includes: Strut, Coil spring (when applicable), Strut mount, Boot, Bumper Kit, Spring seat, Isolator.
Quality:
- Reliable design and production
- OE supplier
- ISO/TS 16949 certified
- Over 5 Million units sold by manufacturer
- Each unit is tested for 100% performance First class quality
- 4500 car models or 90% world wide model coverage
About after-sales issues:
1. Follow the collection store and contact customer service to get a cash back of 2 dollars.
2. Regarding the return and exchange, if you are not satisfied with our products and want to return and exchange the goods, please ensure that the integrity of the product packaging and the product has not been installed and used.
3. We will contract the freight if the goods are to be returned or exchanged due to quality problems.
4. If you receive a product that is completely inconsistent with the original car's shock absorber, please take a picture of the product outer box and the product information attached to the product and ask the customer service to explain the problem, so that we can quickly check it.
5. We will provide a 1 year warranty period. If there is a quality problem within one year, you can contact us at any time and we will provide you with a professional handling method.
FAQ:
1.What is a VIN and where can I find it?
The VIN, or Vehicle Identification Number, is a unique serial number located on your vehicle. This 17-digit number encodes information like the country of origin, the year it was built, the engine size, and other types of information. All cars on the road today will have the VIN located on the driver's side dash, visible through the lower windshield outside the vehicle. If this tag is blocked or is not visible, you can also find this number on your vehicle's registration.
2.What is an Engine ID and where can I find it?
Most engines will have a metal tab on the outside perimeter of the engine block containing the ID. Some vehicles may have the ID printed on the emissions label under the hood.
3.How do I know if I have electronic suspension?
If you can view the top of your strut, you will see a connector and wire stemming from the top if you have electronic suspension.
4.Are your auto parts new?
Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!
5.Are these universal parts or direct replacements?
Unless otherwise stated, our parts are direct replacements for the parts that came on your vehicle originally. They require no modification to install. If you are unsure if a part will fit your vehicle, you can verify the fit by entering the year, make, and model on the product listing page.
Item Specifics | |
---|---|
Brand : | autodayplus |
Manufacturer Part Number : | ADP11935001S |
Warranty : | 1 Year |
Interchange Part Number : | 172989,172990 |
OE Spec or Performance : | OE Spec |
Merchandise Type : | Strut Assembly |
Product Type : | Complete Struts w/ Coil Spring Assembly |
Kit or Single Part : | Kit |
Kit Parts Included : | Shock Aborber、Boot、Bumper Kit、Spring Seat、Coil Spring、Isolator |
Material : | Powder Coat |
Fitment Type : | Direct Replacement |
Custom Bundle : | Yes |
Gas Charged Shock : | Yes |
Included Hardware : | None |
Adjustable : | No |
Modified Item : | No |
Position on Vehicle : | Front, Left, Right |
Color : | Smooth black |
Greasable or Sealed : | Sealed |
Size : | 65.00(length)*42.00(width)*23.00(height) |
Weight(KG) : | 18.21 |
Pieces : | 2 Front Complete Struts Assembly |
Return Policy : | Free Return on damaged or defective items |
Return Policy : | Free Return on damaged or defective items |
1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.)
2. The images shown are not the actual item and are for your reference only.
3. Fast shipping:All our packages use USPS First Class/UPS/Fedex... Package Service
4. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
1. You have 30 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS!
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable.
3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Return shipping is to be paid by the Buyer.
1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. It is impossible to address issues if we do not know about them!
Payments are expected within 7 days after the last winning auction is closed; Otherwise Unpaid Item Dispute will be filed with eBay.
Weekly Special Sell Shop Category |
Front Pair For 2014-2018 Toyota For Corolla Complete Struts Shocks With Springs
Fits Vehicles of the Following Years and Make:
Simple shock absorber self-test:
1.If the shock absorber is found to leak oil or the bearing is damaged or cracked, it will affect the service life of the shock absorber and bring safety hazards to your vehicle. At this time, parts must be replaced. Even if a shock absorber leaks oil, considering different brands and different damping forces between old and new shock absorbers, only replacement may affect the balance of driving. It is recommended to replace them in pairs or the entire vehicle.
2.As the mileage increases, the performance of the shock absorber will also decrease. Therefore, please check the odometer, and it is recommended to replace the vehicle with a vehicle age of more than 5 years or driving more than 50,000km.
3.As tire wear intensifies, the performance of the shock absorber also decreases. Therefore, when replacing tires, also replace the shock absorber.
Complete strut assembly comparison test:
Notes:
Quality:
About after-sales issues: 1. Follow the collection store and contact customer service to get a cash back of 2 dollars.
5. We will provide a 1 year warranty period. If there is a quality problem within one year, you can contact us at any time and we will provide you with a professional handling method.
FAQ:
Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!
(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.)1. Orders processed within 24-48 hours of payment verification.
2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address.
3. The images shown are not the actual item and are for your reference only.
4. Fast shipping:All our packages use USPS First Class Package Service
5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!lll. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. It is impossible to address issues if we do not know about them!1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.
1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. The images shown are not the actual item and are for your reference only. 3. Fast shipping:All our packages use USPS First Class/UPS/Fedex... Package Service 4. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 1. You have 30 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. 1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. 2. It is impossible to address issues if we do not know about them!
Payments are expected within 7 days after the last winning auction is closed; Otherwise Unpaid Item Dispute will be filed with eBay. Copyright of autodayplus. All rights reserved. |
Brand: | autodayplus |
---|---|
Isin: | INXZ6YHLH96R |

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- 2014-2019 Toyota For Corolla Front Driver Side & Passenger Side

|
|
|
|
|
|
|
|
|
|
Fits Vehicles of the Following Years and Make:
- 2014-2019 Toyota For Corolla Front Driver Side & Passenger Side
Simple shock absorber self-test:
1.If the shock absorber is found to leak oil or the bearing is damaged or cracked, it will affect the service life of the shock absorber and bring safety hazards to your vehicle. At this time, parts must be replaced. Even if a shock absorber leaks oil, considering different brands and different damping forces between old and new shock absorbers, only replacement may affect the balance of driving. It is recommended to replace them in pairs or the entire vehicle.
2.As the mileage increases, the performance of the shock absorber will also decrease. Therefore, please check the odometer, and it is recommended to replace the vehicle with a vehicle age of more than 5 years or driving more than 50,000km.
3.As tire wear intensifies, the performance of the shock absorber also decreases. Therefore, when replacing tires, also replace the shock absorber.
Complete strut assembly comparison test:
Notes:
- Check is it the Correct model as well as the right side before install.
- Check the quality of the shock absorber such as whether it leaks oil.
- Pay attention to the correct installation position between the shock absorber and the body of the car.
- Direct Fit - Ready to Install - No Special Tools Required
- Complete Strut Assembly includes: Strut, Coil spring (when applicable), Strut mount, Boot, Bumper Kit, Spring seat, Isolator.
Quality:
- Reliable design and production
- OE supplier
- ISO/TS 16949 certified
- Over 5 Million units sold by manufacturer
- Each unit is tested for 100% performance First class quality
- 4500 car models or 90% world wide model coverage
About after-sales issues:
1. Follow the collection store and contact customer service to get a cash back of 2 dollars.
2. Regarding the return and exchange, if you are not satisfied with our products and want to return and exchange the goods, please ensure that the integrity of the product packaging and the product has not been installed and used.
3. We will contract the freight if the goods are to be returned or exchanged due to quality problems.
4. If you receive a product that is completely inconsistent with the original car's shock absorber, please take a picture of the product outer box and the product information attached to the product and ask the customer service to explain the problem, so that we can quickly check it.
5. We will provide a 1 year warranty period. If there is a quality problem within one year, you can contact us at any time and we will provide you with a professional handling method.
FAQ:
1.What is a VIN and where can I find it?
The VIN, or Vehicle Identification Number, is a unique serial number located on your vehicle. This 17-digit number encodes information like the country of origin, the year it was built, the engine size, and other types of information. All cars on the road today will have the VIN located on the driver's side dash, visible through the lower windshield outside the vehicle. If this tag is blocked or is not visible, you can also find this number on your vehicle's registration.
2.What is an Engine ID and where can I find it?
Most engines will have a metal tab on the outside perimeter of the engine block containing the ID. Some vehicles may have the ID printed on the emissions label under the hood.
3.How do I know if I have electronic suspension?
If you can view the top of your strut, you will see a connector and wire stemming from the top if you have electronic suspension.
4.Are your auto parts new?
Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!
5.Are these universal parts or direct replacements?
Unless otherwise stated, our parts are direct replacements for the parts that came on your vehicle originally. They require no modification to install. If you are unsure if a part will fit your vehicle, you can verify the fit by entering the year, make, and model on the product listing page.
Item Specifics | |
---|---|
Brand : | autodayplus |
Manufacturer Part Number : | ADP11935001S |
Warranty : | 1 Year |
Interchange Part Number : | 172989,172990 |
OE Spec or Performance : | OE Spec |
Merchandise Type : | Strut Assembly |
Product Type : | Complete Struts w/ Coil Spring Assembly |
Kit or Single Part : | Kit |
Kit Parts Included : | Shock Aborber、Boot、Bumper Kit、Spring Seat、Coil Spring、Isolator |
Material : | Powder Coat |
Fitment Type : | Direct Replacement |
Custom Bundle : | Yes |
Gas Charged Shock : | Yes |
Included Hardware : | None |
Adjustable : | No |
Modified Item : | No |
Position on Vehicle : | Front, Left, Right |
Color : | Smooth black |
Greasable or Sealed : | Sealed |
Size : | 65.00(length)*42.00(width)*23.00(height) |
Weight(KG) : | 18.21 |
Pieces : | 2 Front Complete Struts Assembly |
Return Policy : | Free Return on damaged or defective items |
Return Policy : | Free Return on damaged or defective items |
1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.)
2. The images shown are not the actual item and are for your reference only.
3. Fast shipping:All our packages use USPS First Class/UPS/Fedex... Package Service
4. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
1. You have 30 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS!
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable.
3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Return shipping is to be paid by the Buyer.
1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. It is impossible to address issues if we do not know about them!
Payments are expected within 7 days after the last winning auction is closed; Otherwise Unpaid Item Dispute will be filed with eBay.
Weekly Special Sell Shop Category |
![]() Front Pair For 2014-2018 Toyota For Corolla Complete Struts Shocks With Springs
Fits Vehicles of the Following Years and Make:
Simple shock absorber self-test:
1.If the shock absorber is found to leak oil or the bearing is damaged or cracked, it will affect the service life of the shock absorber and bring safety hazards to your vehicle. At this time, parts must be replaced. Even if a shock absorber leaks oil, considering different brands and different damping forces between old and new shock absorbers, only replacement may affect the balance of driving. It is recommended to replace them in pairs or the entire vehicle.
2.As the mileage increases, the performance of the shock absorber will also decrease. Therefore, please check the odometer, and it is recommended to replace the vehicle with a vehicle age of more than 5 years or driving more than 50,000km.
3.As tire wear intensifies, the performance of the shock absorber also decreases. Therefore, when replacing tires, also replace the shock absorber.
Complete strut assembly comparison test:
Notes:
Quality:
About after-sales issues: 1. Follow the collection store and contact customer service to get a cash back of 2 dollars.
5. We will provide a 1 year warranty period. If there is a quality problem within one year, you can contact us at any time and we will provide you with a professional handling method.
FAQ:
Yes! All of our parts are brand new. They will function and fit just like your original parts did, and maybe even better!
2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address.
3. The images shown are not the actual item and are for your reference only.
4. Fast shipping:All our packages use USPS First Class Package Service
5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!lll. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. It is impossible to address issues if we do not know about them!1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.1. We accept payment via PAYPAL only.
2. Payment must be made within 4 days of auction closing.
3. Total amount due includes the final auction price plus S&H(Shipping and Handling).
4. S&H will be determined based upon the SHIP TO address.PLEASE NOTE: S&H dons not include duties,local taxes.
1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. The images shown are not the actual item and are for your reference only. 3. Fast shipping:All our packages use USPS First Class/UPS/Fedex... Package Service 4. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 1. You have 30 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. 1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. 2. It is impossible to address issues if we do not know about them! Payments are expected within 7 days after the last winning auction is closed; Otherwise Unpaid Item Dispute will be filed with eBay. Copyright of autodayplus. All rights reserved. |

- Brand: autodayplus
- Manufacturer Part Number: ADP11935001S
- UPC: Does not apply
- Manufacturer Warranty: 1 Year
- Interchange Part Number: 172989,172990
- OE Spec or Performance: OE Spec
- Merchandise Type: Strut Assembly
- Product Type: Complete Struts w/ Coil Spring Assembly
- Kit or Single Part: Kit
- Kit Parts Included: Shock AborberBootBumper KitSpring SeatCoil SpringIsolator
- Material: Powder Coat
- Fitment Type: Direct Replacement
- Custom Bundle: Yes
- Gas Charged Shock: Yes
- Included Hardware: None
- Adjustable: No
- Modified Item: No
- Position on Vehicle: Front, Left, Right
- Color: Smooth black
- Features: Sealed
- Size: 65.00(length)*42.00(width)*23.00(height)
- Weight(KG): 18.21
- Pieces: 2 Front Complete Struts Assembly
- Return Policy: Free Return on damaged or defective items
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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